Hospitality Daily Podcast

Josiah Mackenzie
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Dec 8, 2023 • 37min

How To Use Music To Elevate Your Guest Experience - Clay Bassford, Bespoke Sound

How can you use music to elevate your guest experience and set your brand apart? I can't think of someone better suited to answer that question than our guest today, Clay Bassford, founder of Bespoke Sound. Clay and his team created the new sonic identity for Hospitality Daily that you hear on this show now, and he's helped countless other leading hospitality providers use music and sound to differentiate their brands and delight their guests. In this episode, you'll get a behind-the-scenes look at how this process works and get inspired by what this could look like for you and how you provide hospitality.Follow Clay on LinkedInLearn more about Bespoke SoundFollow Bespoke Sound on Spotify, and check out some of my favorite playlists:Influence Society House SoundsVOL 4: Set 2023 Rewind A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 7, 2023 • 34min

Why I'm Focused on Hospitality (After Touring the World and Performing for Millions with NEEDTOBREATHE) - Seth Bolt, Bolt Farm Treehouse

In this episode, we're learning from Seth Bolt, founder of Bolt Farm Treehouse and member of the band NEEDTOBREATHE. Seth shares his insights on the importance of rest and how it is essential for high-output people to avoid burnout. He uses the analogy of changing tires in a race car to emphasize the need to stay fresh and sustain well-being. Seth's personal experience with burnout led him to create Bolt Farm Treehouse, a mountaintop wellness resort in Tennessee. Don't miss this inspiring conversation on rest, creativity, and hospitality.Learn more about Bolt Farm TreehouseSee career opportunities at Bolt Farm TreehouseFollow Bolt Farm Treehouse on InstagramFollow Bolt Farm Treehouse on FacebookListen to Bolt Farm Treehouse Head of Marketing and Brand Nathan WoodsNote from Bolt Farm Treehouse: If you know someone who would be a perfect addition to our team, refer them to us. If your referral results in a hire, you'll receive a generous cash reward. It's not just about the money – it's about being the bridge to someone's dream job at Bolt Farm Treehouse. Connect us with exceptional talent today and be rewarded for making a difference! A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 6, 2023 • 37min

Top Exec Recruiter: How To Hire Hospitality Leaders (Plus Career Advice For You) - Alison Harrigan, Korn Ferry

What does it take to hire the best executive talent in hospitality today?Joining us to answer this question today is Alison Harrigan, Senior Client Partner in the Hospitality & Leisure Practice at Korn Ferry - which is one of the top executive search firms in the world.  She's an expert in the area of executive talent in hospitality and focuses on helping hotel brands, ownership and operating companies find and recruit C-Suite leaders.  Over the last 9 years, Alison has placed over 200 executives for companies such as Accor, Autocamp, Auberge, IHG, Choice Hotels, Four Seasons and the list goes on. If you want to learn what it takes to hire the best executive talent for your team, you'll want to hear this episode.Follow Alison on LinkedIn here A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 5, 2023 • 23min

How We Work with Cities to Build Hotels that Enable Growth - Stephen Galbreath, Garfield Public Private

You love hospitality and want to build a project, but how do you actually get it done? Stephen Galbreath, Chief Development Officer and Head of Construction for Garfield Public Private, has built a reputation for working with local governments to create win-win scenarios that gets projects done and benefits communities. In this episode, you'll learn from Stephen about how they do this and how they develop creative financing strategies with local governments to stuff done. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 5, 2023 • 25min

Our Blueprint for Successful Hotel Development - Hector Sanchez, Premier

To learn about the world of hotel development today, we're joined by Hector Sanchez, CEO at Premier -  an end-to-end architecture, design, procurement, project management, and development firm. On top of his role leading Premier, Hector also serves as the Head of Hotel Development at Ashford, Inc - so he sees the hospitality industry from a lot of perspectives.In this episode, you'll hear about Hector's transition from the oil & gas industry into hospitality, how hotel development works, the process for analyzing opportunities, and how Premier and Ashford have structured their business to provide their partners and clients with an advantage.  A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 4, 2023 • 25min

How Buildings Shape Hospitality: Lessons from a Yale-Trained Architect-Turned-Hotel GM - Kara Bartelt, The Hoxton, Downtown LA

Buildings are the platforms we all provide hospitality from, but how much do you know about the built environment? Joining us to help us learn more about this today is Kara Bartelt, who studied architecture at MIT and then earned her master's degree in architecture from Yale before eventually finding her way to the hospitality industry and working for Ace Hotel before her current role as the General Manager of The Hoxton, Downtown LA.In this episode you'll learn how Kara got into architecture, what she learned about effective building and facilities management, and how all of this makes her a more effective hospitality leader today. Links:Follow Kara on LinkedInLearn more about The Hoxton, Downtown LAListen to our other episodes on community A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 4, 2023 • 20min

Inclusive Hospitality Starts with Breakfast - Michelle Jensen Session

In this episode, Michelle Jensen Session discusses the importance of inclusive hospitality, starting with breakfast. She shares her experiences growing up in a multicultural family and how it shaped her perspective today. She emphasizes the need for hoteliers to understand and cater to their guests' diverse backgrounds and preferences to create meaningful, welcoming experiences.Links:Follow Michelle on LinkedInLearn more about Aquarius Hospitality SolutionsFollow Aquarius Hospitality Solutions on LinkedInFollow Aquarius Hospitality Solutions on FacebookFollow Aquarius Hospitality Solutions on Instagram A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 3, 2023 • 18min

Amplifying Culture in San Francisco - Andrew Wasilewski, The Faight Collective

We talk a lot about art and culture on this show, so I wanted to bring on one of my neighbors today, Andrew Wasilewski who is cofounder of The Faight Collective - a space that’s become a quickly growing platform for art and music in San Francisco. I hope that by listening to Andrew you can be inspired to use your space as a catalyst for culture - wherever you are in the world. A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 2, 2023 • 29min

How We Made Our Whole Destination More Hospitable - Chuck Davison, Visit SLO CAL

What could it look like to work together to help an entire community become more hospitable and thrive together? Today, we're hearing a case study in doing this well from Chuck Davison, President & CEO of Visit SLO CAL - who built a groundbreaking, comprehensive program that successfully empowered local businesses in hospitality and beyond to provide welcome guests and encourage more travel to their destination.Follow Chuck on LinkedInLearn more about SLO CAL WelcomeVisit the SLO CAL websiteFollow SLO CAL on LinkedIn A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
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Dec 1, 2023 • 9min

Working with Ian Schrager: The Iconic Studio 54 Founder's Approach to Hospitality Today - Adam Wallace

Few people are more iconic in the world of hospitality than Ian Schrager. Initially rising to fame as the co-owner and co-founder of Studio 54 in New York, Ian went on to found Morgans Hotel Group, then Public Hotels, then EDITION in partnership with Marriott. In this episode, we're talking with Adam Wallace, CEO of Spherical, about what it was like to work with him. There are lessons here for all of us on marketing, opening hotels, and creating a remarkable guest experience.Listen to our other episodes with Adam:The Hotel Culture I Experienced That Cared For People, Enabled Innovation & Earned Media AttentionThe Problem With Marriott and Hyatt A few more resources: If you're new to Hospitality Daily, start here. You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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