

The Human Centered Design Podcast (Premium)
This is HCD
This is HCD: The Podcast for Human-Centered Design EnthusiastsWelcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.Tune in, get inspired, and shape the future with This is HCD!
Episodes
Mentioned books

Mar 24, 2020 • 16min
Global Jams – Kicking off the podcast and #GSJam 2020
Subscribe to stay up to date on Global Jams podcast
https://podcasts.apple.com/ie/podcast/the-global-jams-podcast/id1502993032
https://open.spotify.com/show/7JseQXlev6bwT2S8SFZ2p0
Welcome to the Global Jams podcast – a new podcast on the This is HCD network.
The Global Jams are the world’s biggest service design thinking and doing events. In the Global Jams Podcast we share the latest perspectives on running successful Jams, sprints and hacks.
We show how anyone can join the productive fun, and connect the global community of Hosts and Jammers.
If you like this podcast and you would like to learn more, make sure you subscribe at http://globaljams.org/podcast
In this episode the co-initiators of the Global Jams Markus Hormeß and Adam Lawrence will talk about why there is a need for yet another podcast and what they have planned for it. And discuss what's happening at this years Global Service Jam.
Find out more about the Jams: http://globaljams.org
The home of this podcast: http://globaljams.org/podcast
This is HCD Network
Design Politics Conference site
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Mar 18, 2020 • 53min
Sam Ladner 'Working with Cross-Functional Teams'
Please join me as I talk with Sam Ladner about her new book, Mixed Methods. We cover some of Sam's critical insights, including: working in cross-functional teams, the importance of artifacts, creating psychological safety, luxuriating in the customer, and data exhaust. If you're a current or aspiring UX Researcher, this episode is for you!
Please help us with our conference survey (2-minutes)https://thisishcd.typeform.com/to/Kwhmnw
This is HCD Network
Design Politics Conference site
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Mar 17, 2020 • 30min
Talking Shop #006 – Design Politics 2020 goes virtual
Gerry and Andy discuss the new plans for Design Politics 2020 in the light of the coronavirus situation, a bumper crop of books in Andy's Book Corner for your reading now that you're stuck at home all day, a study in how Canadians go to the toilet, and Gerry gets out his guitar and sings... No, really.
Please help us with our conference survey! https://thisishcd.typeform.com/to/Kwhmnw
This is HCD
Design Politics Conference site
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
Andy's Book Corner
Brit(ish): On Race, Identity and Belonging by Afua Hirsch
From Notes to Narrative: Writing Ethnographies That Everyone Can Read by Kristen Ghodsee, which is really a good book about writing in general. Great for design researchers. Hat tip to Chris Hayward for this recommendation.
Antisocial: Online Extremists, Techno-Utopians, and the Hijacking of the American Conversation by Andrew Marantz – well-written and depressing at the same time.
Unlearn: Let Go of Past Success to Achieve Extraordinary Results by Barry O’Reilly. Lots of great insights personal and organisational change. (Barry is, in fact, Irish – Andy got it wrong in the podcast).
Talking to Strangers: What We Should Know about the People We Don’t Know by Malcolm Gladwell.
Beyond The Prototype: A roadmap for navigating the fuzzy area between ideas and outcomes by Douglas Ferguson.
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Mar 15, 2020 • 41min
Douglas Ferguson 'Beyond the Prototype'
Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and onto changes in society and the world.
In this episode, Douglas Ferguson talks about his book, Beyond the Prototype, which offers a six step plan for companies struggling with the shift from discovery to launch, especially in the post-sprint slump and his experience working directly with the Google Ventures Design Sprint coaches. Douglas also talks about the role of making and recording music in shaping his thought process. And math rock.
Show Links
Douglas Ferguson - aka @TheDUG on Twitter
The Beyond the Prototype book site
Voltage Control
Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran

Mar 11, 2020 • 41min
Stefan Stern 'Finding ‘The Why’ in Leadership'
Tickets are on sale now for our first design conference in Dublin on June 16 and 17th 2020.Buy Conference & workshop tickets
Hi, and welcome to episode 4 of the Decoding Culture podcast on This Is HCD. The podcast focuses on the importance that culture plays in all areas of business and society, from how it shapes organizations and teams to how it influences consumer experience design and larger societal trends.
How to Be a Better Leader: https://www.amazon.co.uk/How-Be-Better-Leader-Academy/dp/1509821260
Myths of Management: https://www.amazon.co.uk/Myths-Management-People-Wrong-Business/dp/0749480238/ref=pd_sbs_14_img_0/257-8122882-7699522?_encoding=UTF8&pd_rd_i=0749480238&pd_rd_r=617f91d2-d7e6-46f0-a1aa-4fc3428a809f&pd_rd_w=utNAg&pd_rd_wg=aQUsV&pf_rd_p=e44592b5-e56d-44c2-a4f9-dbdc09b29395&pf_rd_r=2PRJ8JPEPQ9Z799SE82Z&psc=1&refRID=2PRJ8JPEPQ9Z799SE82Z
This is HCD Links
https://linktr.ee/thisishcd
Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran

Mar 7, 2020 • 34min
Rebecca Cooper & Mandy Rogers ‘Leading Women in Product’
Tickets are on sale now for our first design conference in Dublin, where Lou will be speaking: Buy Conference & workshop tickets
This is a special episode for International Women’s Day 2020.
Today I'm talking to Rebecca Cooper, Product Manager at SafetyCulture, And Mandy Rogers, a Digital Product Manager at Transport for New South Wales. It's commonly known that product management is a tough gig.
Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran

Feb 25, 2020 • 37min
Lou Downe 'Good Services'
Tickets are on sale now for our first design conference in Dublin, where Lou will be speaking: Buy Conference & workshop tickets
Power of Ten is a podcast hosted by Andy Polaine about design operating at many levels, zooming out from thoughtful detail through to organisational transformation and onto changes in society and the world.
In this episode, Lou Downe, Director of Design and Transformation for the UK government, where they’re leading change in the UK’s housing sector, talks about their new book: Good Services, How to Design Services that work.
Show Links
Good Services book site
Lou Downe's website
Lou on Twitter
Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran

Feb 13, 2020 • 43min
Raven Kaliana 'Examining trauma and using puppetry as a transformative tool''
Tickets are on sale NOW for our first design conference in Dublin Buy Conference & workshop tickets
Hello, and welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service designer and trainer based in Dublin City, Ireland. Bringing Design Closer is a podcast dedicated on shining the light on the complexities of unbedding the designer’s mindset within organisations.
In this episode, I speak with Raven Kaliana, a puppeteer and human rights activist based in the UK and originally from the U.S. She studied at the Royal Central School of Speech and Drama, but what brings us here today is Raven’s remarkable story of how she uses puppetry to campaign for public awareness on policy change around child abuse issues.
She’s written her own autobiographical play called: Hooray for Hollywood a play about Raven’s survival on escaping human trafficking as a child, which she’s since made into a film.
http://ravenkaliana.com/
http://outspiral.org.uk
https://www.bbc.co.uk/news/av/entertainment-arts-50866764/how-puppetry-can-help-with-trauma
Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran

Feb 10, 2020 • 15min
Talking Shop #005 - Our Conference is LIVE!
We finally did it! Our conference went live today, Monday 10th February 2020 and we sold out our first lot of super-early bird tickets. In this episode, Gerry Scullion and Andy Polaine chat about what the plans are for the conference, the workshops and also some other bits and pieces that we think you will love.
This is HCD
Design Politics Conference in Dublin (New website!)
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium

Jan 31, 2020 • 9min
Jon Colman 'What Design Managers look for within graduate portfolios at Intercom'
Hello and welcome to Getting Started in Design, my name is Gerry Scullion and I am a service designer and trainer based in Dublin City Ireland. Getting Started in Design is part of This is HCD Network and is focussed on shining a light on the tricky stages between education and employment and also moving careers into Design.
In this episode, we caught up with Jonathon Colman Senior Design Manager at Intercom, one of Irelands most successful and celebrated tech stories. We chat about the things Intercom look for in designers, how to get around the tricky aspects of not having enough experience and what to include in your portfolio, and also what you can do increase your chances of success in getting ahead in the job market.
https://twitter.com/jcolman
https://www.linkedin.com/in/jcolman
https://medium.com/@jcolman
Connect with This is HCD
Follow This is HCD us on Twitter
Follow This is HCD on Instagram
Sign up for our newsletter (we have lots of design giveaways!)
Join the practitioner community on This is HCD Slack Channel
Read articles on our This is HCD Network on Medium
Other podcasts on This is HCD Network
Power of Ten with Andy Polaine
EthnoPod with Jay Hasbrouck
Bringing Design Closer with Gerry Scullion
ProdPod with Adrienne Tan
Getting Started in Design with Gerry Scullion
Talking Shop with Andy Polaine and Gerry Scullion
Decoding Culture with Dr. John Curran