

The Human Centered Design Podcast (Premium)
This is HCD
This is HCD: The Podcast for Human-Centered Design EnthusiastsWelcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.Tune in, get inspired, and shape the future with This is HCD!
Episodes
Mentioned books

Apr 28, 2021 • 49min
Rachel Liu 'How to be Inclusive Pioneers'
Tickets on sale now / 'Doing Design Festival V2' - June 18 2021
In this conversation, Vimla and Rachel talk about multi-culturalism, how to have difficult conversations and how to build more inclusive workplace cultures. Rachel's humble and unique perspective gives an eye-opening account of how to design education around cultural needs and so much more.
Culture Circles https://docs.google.com/presentation/d/1lVOFuCY7nbqzGZvOqNWq3vhz-wxq83LvTyO9jTo3beU/edit#slide=id.g9569fedc4e_0_0
Inclusive Pioneershttps://linktr.ee/inclusivepioneers
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Apr 27, 2021 • 35min
Lar Veale 'Embedding Jobs to be Done into banking'
Just announced 'Doing Design Festival V2' - June 18 2021
Today on the show we have Lar Veale, Lead UX Designer for Business Banking in AIB - one of Ireland’s biggest banks. We speak about the journey both Lar and AIB went on introducing Jobs to be Done, and what this actually entailed. I have little experience with JTBD, so I was extra curious and approached the conversation as someone curious about some of the caveats that come with introducing new ‘things’.
https://twitter.com/laurenceveale
https://rosenfeldmedia.com/books/jobs-to-be-done-book/
https://strategyn.com
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Apr 9, 2021 • 54min
Annie Mbako 'What is Inclusive Process Design'
Just announced 'Doing Design Festival V2' - June 18 2021
In this episode, Vimla is speaking to Annie Mbako a fairly newcomer to the design and tech space, where we're speaking about career transitions and how in some industries what you wear is as important as what you think.
https://twitter.com/Annie_Efosi
https://twitter.com/ThatGirlVim
https://twitter.com/thisishcd

Mar 29, 2021 • 42min
Sarah Winters 'How COVID-19 drove panic publishing'
When COVID-19 hit, many governments reverted to a panic publishing approach, getting as much content up on their websites as quickly as possible. Structure, organization, testing, it all got shoved aside in the rush to publish. Sarah explains how this sort of panic publishing culture can be avoided in the future because panicking serves nobody.
Sarah Richards defined the term ‘content design’ in the early days of GOV.UK, where she led the award-winning content team in the design of the UK government website. For me, GOV.UK is one of the shining lights when it comes to true and genuine quality web design and management. GOV.UK has shown what online government for the people, rather than for the politicians, can be like, by being functional, evidence-based, rigorously tested, clear and succinct. Sarah now runs Content Design London, a content design consultancy. Sarah is a wonderful person and a true digital pioneer.
Buy the book by Gerry McGovern - https://gerrymcgovern.com/books/world-wide-waste/
Sarah / Content Design London - https://contentdesign.london/
Upcoming online live classes with Gerry McGovern - https://www.thisisdoing.com/team/gerry-mcgovern
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Training with This is Doing

Mar 26, 2021 • 43min
Jo Szczepanska 'Bringing Co-Design Closer to organisations'
Today on the show, we have Jo Szczepanska - an incredible designer based in Australia. In this episode, we spoke at length around co-design and how to go about introducing it within organisations. We spoke about Jo’s experience working in this space and spoke about a fascinating project that Jo did called Refugee Realities - aimed to educated school children and the wider Australian public about life as a refugee.
Jo was one of my favourite guests ever on This is HCD, and I could have spoken to them for hours.
Connect with Jo / https://www.linkedin.com/in/joszczepanska/
Disability Visibility First-Person Stories from the Twenty-first Century by Alice Wonghttps://www.penguin.com.au/books/disability-visibility-9781984899422 or listen to the stories https://disabilityvisibilityproject.com/
Access is lovePlaces to start https://www.disabilityintersectionalitysummit.com/places-to-startReading list https://www.disabilityintersectionalitysummit.com/reading-list
Steph Cousins and Talent without Bordershttps://www.linkedin.com/in/steph-cousins-27508827/
Hiring a skilled refugee https://www.talentbeyondboundaries.org/

Mar 25, 2021 • 22min
Doing Design ' Bridging the gap between creative dynamics and business logic'
Welcome to another episode of the Doing Design Podcast.
In this episode, Geke van Dijk and Wietze van der Aa talk about the gap between creativity and business logic ahead of their upcoming course 'Doing Business Innovation' on thisisdoing.com
Connect with Geke on LinkedIn / https://www.linkedin.com/in/gekevandijk/?originalSubdomain=uk
Connect with Wietze on LinkedIn / https://www.linkedin.com/in/wietze-van-der-aa-b375544/?originalSubdomain=nl
Learn more about 'Doing Business Innovation' course

Mar 4, 2021 • 58min
Zaire Allen 'Changing the face of design'
Hello and welcome to another episode of Culture Cast, with Vimla Appadoo! I am the co-founder of Honey Badger.
In this episode, I speak with Zaire Allen - who is the founder of Love Circular, who specifically teach people how to get into the UX industry from underrepresented communities.
Hands down, one of our favourite episodes - sit back and enjoy!
Show note links
https://twitter.com/lovecircular_
https://www.lovecircular.com/
https://twitter.com/___ZCA
https://www.instagram.com/lovecircular/
Vimla on Twitter https://twitter.com/ThatGirlVim
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Feb 19, 2021 • 30min
Ana Kyra Beks 'Good Design relies on great facilitation'
This episode was brought to you by This is Doing - Online Design & Innovation training More: https://www.thisisdoing.com
Today on the show we have Ana Kyra Beks, a Slovenian service design and facilitator based in Germany. In this episode, we speak about Ana's studies at Laurea University in Finland, and her interest in neural psychology and how this transfers to the structuring of online learning, something that many of us are doing on a day to day basis.
We even got into some demonstrative exercises in this episode, where Ana completes a fun exercise called 'the Rant' with me - something that was quite funny. Ana is great and think you’ll enjoy this one…
Let’s get into it...
https://anakyrabeks.com/
https://www.linkedin.com/in/ana-kyra-bek%C5%A1-6b70b65b/?originalSubdomain=si
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Training with This is Doing

Feb 18, 2021 • 44min
Liam Nugent '99.9% of what you do is rubbish'
When Liam Nugent closed down his digital agency he accounted for all the digital stuff they had created. Each employee was generating about 100 gigabytes of data a year. When they cleaned up all this data so as to give a quality hand-off to their clients, they found that 99.9% of the 8 terabytes of data they had created was useless.
Buy the book by Gerry McGovern - https://gerrymcgovern.com/books/world-wide-waste/
Liam Nugent Twitter / https://twitter.com/liamjnugent
Upcoming online live classes with Gerry McGovern - https://www.thisisdoing.com/team/gerry-mcgovern
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Training with This is Doing

Feb 8, 2021 • 52min
Annette Joseph 'Discussing the "R-word": Race and Culture'
Welcome to another episode of Culture Cast, I am your host, Vimla Appadoo, Chief Culture Officer for Honey Badger in the UK. Today on the show, I speak with Annette Joseph.
Diverse & Equal (D&E) Founder, Annette Joseph, is an award-winning Agile Coach/Delivery Manager. As Chair of Co-op’s BAME colleague network, Annette was instrumental in affecting lasting change in the organisation.
In D&E, she marries her varied experiences -- in tech and behaviour dynamics with equality, diversity and inclusion. D&E’s multi-strand focus helps organisations tap into the power of diversity -- a key element to increasing innovation and profitability; and also equips people from under-represented groups with the skills necessary for them to be eligible for careers in tech.
Links:
Annette Joseph on LinkedIn
diverseandequal.com
DiverseTechNW.com
Medium/@Diversenett
@DiverseNett and @DiverseTechNW on Twitter and Instagram
#icantbreathe article
BlackTech GoFundMe
Vimla on Twitter https://twitter.com/ThatGirlVim
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