

Transpharmation - redefining pharmacy through smart technology
Robert Sztar
A little about the podcast
The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:
-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:
-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
Episodes
Mentioned books

Feb 19, 2015 • 1h 1min
#51 How pharmacogenomics will help you retain and attract more patients to your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode51
THIS EPISODE FEATURES:
- Interview with Allan Sheffield (Managing Director) & Sam Mostafa (Pharmacist Consultant) - GenesFx
- Pharmacogenomics and Precision Medicine
- Gear up for APP 2015
- Event Planning for Flu Vaccination Clinics
N.B Correction - Key Learning No.1 The total health budget savings estimated by Deloitte in 2008 is up to $12B (not $20B as quoted)

Feb 12, 2015 • 1h 13min
#50 How you and your pharmacy can prepare to thrive in 2050?
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode50
THIS EPISODE FEATURES:
- Interview with Morris Miselowski, Business Futurist
- Changing role of the pharmacist
- Wearable Tech Revolution
- Create Your Best Year Ever

Feb 5, 2015 • 1h 10min
#49 How Google Apps can help you run a more efficient pharmacy
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode49
THIS EPISODE FEATURES:
- Interview with Adrian Cosman-Jones, CEO - Onsite Helper
- Google Apps for your Pharmacy
- Do you have the tools to create your best year ever?
- Get ready for APP 2015

Jan 29, 2015 • 1h 9min
#48 How your pharmacy can leverage the newest healthcare innovations
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode48
THIS EPISODE FEATURES:
- Interview with Cathie Reid, Managing Partner - Epic Pharmacy
- Innovations from CES2015
- Wearable Technology
- Telehealth
- Google Glass
BONUS Insights from Sir Richard Branson

Jan 22, 2015 • 1h 14min
#47 How to inject a new patient centric revenue stream into your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode47
THIS EPISODE FEATURES:
- Interview with Anthony Huxley, Managing Director - Covad
- Pharmacy Freedom Index (PFI) Insights: Summer Series #5, - - Creating your Marketing Plan
- A summer holiday confession

Dec 27, 2014 • 1h 7min
#46 How to grow your Dose Administration Aid business by 300% in 1 square metre
Click the link below for free access to all the resources mentioned in this episode:
robertsztar.com/episode46
THIS EPISODE FEATURES:
Interview with John Tawadrous (Managing Partner, Think Pharmacy Kippa Ring)
Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 4. Innovation Planning & Change Management
5 Prescriptions for a Stress Free Holiday

Dec 27, 2014 • 60min
#45 How an accountant can transform your pharmacy financials into daily business insights
Click the link below for free access to all the resources mentioned in this episode:
robertsztar.com/episode45
THIS EPISODE FEATURES:
- Interview with Peter Saccasan (Director of Pharmacy Services, RSM Bird Cameron)
- Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 3. Setting and Reviewing Key Performance Indicators (KPI's)
- 5 Prescriptions for a Stress Free Holiday

Dec 27, 2014 • 1h 5min
#44 How your accountant in the cloud can improve and grow your pharmacy everyday
Click the link below for free access to all the resources mentioned in this episode:
robertsztar.com/episode44
THIS EPISODE FEATURES:
- Interview with Amanda Fisher (Author and Managing Director, Connected Accountants)
- Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 1. Collaborative Business Planning & Goal Setting
- 5 Prescriptions for a Stress Free Holiday

Dec 26, 2014 • 1h 7min
#43 How to give your online pharmacy customers a warm welcome
Click the link below for free access to all the resources mentioned in this episode:
robertsztar.com/episode43
THIS EPISODE FEATURES:
- Interview with Ian Bennett (Business Development Manager, Pharmacy4U)
- 5 Prescriptions for a Stress Free Holiday
- Pharmacy Freedom Index (PFI) Insights: Summer Business Planning Series - 1. Collecting/Reviewing Customer/Team/Partner Feedback to assess our current business and uncover hidden opportunities for innovation

Dec 19, 2014 • 1h 9min
#42 How to create remarkable customer experiences in your pharmacy
Click the link below for free access to all the resources mentioned in this episode:
robertsztar.com/episode42
THIS EPISODE FEATURES:
Interview with Iven Frangi (CEO, Customer Says)
Pharmacy Freedom Index (PFI) Insight: 5 Prescriptions for a Stress Free Holiday
Great listener feedback: Multi-Channel Retailing and Customer Data Privacy