

Transpharmation - redefining pharmacy through smart technology
Robert Sztar
A little about the podcast
The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:
-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:
-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
Episodes
Mentioned books

Jul 9, 2015 • 58min
#71 How to create your pharmacy’s best event ever
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode71
THIS EPISODE FEATURES:
- Interview with Kim Hesse, Author and Founder - Venues2Events
- Maximise your success and return on investment in creating remarkable pharmacy events
- Evernote for Pharmacy - Applications & Tips
- Registration opens for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist

Jul 2, 2015 • 1h 9min
#70 How to capture more pharmacy customers with video
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode70
THIS EPISODE FEATURES:
- Interview with Jules Blundell, Author and Founder - VideoBuzz
- Getting started with creating and producing Video for your pharmacy
- Apple Watch for Pharmacy - Applications & Observations
- 2015 Mid-Year Review

Jun 25, 2015 • 1h 1min
#69 How to succeed with Facebook in your Pharmacy
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode69
THIS EPISODE FEATURES:
- Interview with Kylie Bartlett, Author and Social Media Strategist (kyliebartlett.com)
- Building and creating successful pharmacy facebook strategies and pages
- BONUS Interview: Robert Sztar on Pharmacy News (2015)

Jun 18, 2015 • 1h 6min
#68 How to measure and manage the productivity of your pharmacy’s retail space
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode68
THIS EPISODE FEATURES:
- Interview with David Mah, co-Founder - Kepler Analytics
- Tools to measure and improve your retail productivity and customer engagement.
- Evernote Innovations in Melbourne Event Details
- LastPass Security Update
- How to Win 1 of my last 2 Transpharmation Keep-Cups
- Transpharmation Motivational Quote of the Week

Jun 11, 2015 • 54min
#67 How to save time and streamline your dispensary workflow with an electronic DD-book
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode67
THIS EPISODE FEATURES:
- Interview with James Gold, Marketing & Development Manager - Methsof
- Dispensary Efficiency and Drug of Addiction Compliance Innovation
- How to get the maximum benefit from Transpharmation Magazine Issue 2
- A Simple, yet powerful innovation you can realise the full benefits from today.
- Transpharmation Motivational Quote of the Week

Jun 4, 2015 • 1h 9min
#66 How to streamline your pharmacy operations through Dispense and POS system innovation
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode66
THIS EPISODE FEATURES:
- Interview with Hoa and Nam Pham, co-founders Z Software
- Dispensary and POS System Innovation
- Transpharmation Magazine Issue 2 Preview
- LastPass
- Transpharmation Motivational Quote of the Week

May 28, 2015 • 45min
#65 How to improve your pharmacy retail performance through better customer experiences
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode65
THIS EPISODE FEATURES:
- My 3 Key Themes from Retail Tech X & Customer Tech X Conference
- Latest Retail and Customer Tech Tools
- Audiobooks
- Transpharmation Motivational Quote of the Week

May 21, 2015 • 1h 11min
#64 How to succeed with Social Media in your pharmacy
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode64
THIS EPISODE FEATURES:
- Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce
- Choosing your Social Media Platform
- Content Planning
- FREE Audiobook
- Transpharmation Motivational Quote of the Week
- Recorded LIVE at Retail X & Customer X Conferences, Melbourne

May 14, 2015 • 1h 6min
#63 How to leverage both analog and digital worlds to win your pharmacy customers hearts and minds
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode63
THIS EPISODE FEATURES:
-Interview with Anders Sorman-Nilsson, Futurist and Innovation Strategist, Author of Digilogue
-The digital revolution
-The importance of data
-The removal of intermediary processes and people
-Transpharmation Motivational Quote of the Week
-My Top 5 discoveries & learnings from CeBIT 2015

May 7, 2015 • 1h 13min
#62 How to plan your pharmacy's digital future without mass confusion
Click on the link below for FREE access to all the resources discussed in this episode:
robertsztar.com/episode62
THIS EPISODE FEATURES:
Interview with Doyle Buehler, Author and Senior Smarty Pants, The Digital Delusion
The myths of creating a digital strategy, and what you need to do to succeed without the stress,
Creating better customer experiences
Why you need to be on LinkedIn?