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Naturalistic Decision Making

Latest episodes

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Feb 15, 2021 • 54min

Episode #26: Interview with Mike McCloskey

Date: 02/05/2021 Show Description: Mike is grateful for the privilege of studying and supporting decision makers in over 100 military and commercial domains over the past 25 years, ranging from intelligence analysts and Special Operations Forces to computer hackers and cyber-security personnel, to intelligence analysts and firefighters.  He speaks both psychology and engineering and enjoys helping to bridge the gap between these often-disconnected worlds. In his free time, Mike enjoys spending time with his family, backpacking, playing several sports poorly, and eating the hottest foods on the planet. He has an M.S. in Psychology and a B.S. in Mechanical Engineering from the University of Dayton. Where to find Mike: 361 Interactive LinkedIn Learn more about NDM: NaturalisticDecisionMaking.org Journal of Cognitive Engineering and Decision Making Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter Timestamps: Mike’s experience starting 361 Interactive and growing his small business [1:21] Current crowdsourcing tool project for the U.S. Navy [4:17] Contrasting work on a large-scale metadata project versus research on individual perspectives [11:16] Mike’s most rewarding project working with Navy SEALs [15:14] The value of making mistakes in training exercises [26:08] Nearly running over a colonel during a research trip [31:21] Encountering resistance to research findings and recommendations [39:04] Three most influential people on Mike’s career and approach [42:23] “If you were given one question to determine if someone practices NDM, what would you ask?” [47:55] Two truths and a lie [49:08]
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Jan 29, 2021 • 1h 10min

Episode #25: Interview with Simon Henderson

Date: 1/29/2021 Show Description: Simon Henderson is an independent deception consultant working in the UK and the US.  His career has involved researching, teaching, and consulting on deception, counter-deception, information operations and cyber operations within a variety of government, military, and law enforcement organisations.  He is passionate about novel and pro-social applications of these fields. Learn more about Simon’s work: Deception by Design Evaluationof the counter fake-news game, Harmony Square Immersive theatre company, Punchdrunk Learn more about NDM: NaturalisticDecisionMaking.org Journal of Cognitive Engineering and Decision Making Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter Timestamps: Simon’s early path to a career in deception [1:15] First exposure to NDM [5:54] Proposing to apply magic and deception skills to military [20:59] The technique of misdirection in deception [24:42] Nuances of using deception on experts [32:31] One question that could determine if someone is a magician [41:51] Differences between observing and performing magic [47:58] Outlook for the next 15 years and details about Simon’s blog and book [51:48] Two truths and a lie [1:02:55]
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Dec 17, 2020 • 54min

Episode #24: Interview with John Flach

Date: 12/17/2020 Show Description: John Flach received his PhD in human experimental psychology from The Ohio State University in 1984. After more than 30 years of teaching and supervising graduate research in universities, he joined Mile Two--a custom software development company--as a senior cognitive systems engineer. John has written extensively about cognitive systems engineering (CSE) and ecological interface design (EID) approaches to human performance and design, including three co-authored books, three co-edited books, and more than 180 archival publications. After many years of talking and writing about CSE and EID, he is enjoying the opportunity to test what he has learned against the challenges of designing practical solutions to contemporary problems in sociotechnical systems. Learn more about John’s work: John’s blog  Mile Two A Meaning Processing Approach to Cognition Amazon author page Learn more about NDM: NaturalisticDecisionMaking.org Journal of Cognitive Engineering and Decision Making Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter Timestamps: John’s early experiences as a mental health counselor [1:40] Making the shift to Human Factors [7:16] Becoming introduced to the Naturalistic Decision Making community [9:06] Connection to Delft University of Technology in the Netherlands [10:30] Parallels between human factors, NDM, and cognitive system engineering [13:23] Explaining complex ideas in creative ways [19:26] BLANK [22:35 – 22:58] Surprises in shifting to an applied setting [24:23] Things, events, and experiences that have had an impact on John’s perspective as a researcher [29:32] “There may not be individual cognition’ [31:47] Something about John that most people don’t know [39:24] The kind of work that has been the most rewarding [41:10] What’s next on John’s research agenda [47:04] “If you could instantly become an expert in something, what would you choose?” [51:06]
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Dec 3, 2020 • 46min

Episode #23: Interview with Mica Endsley

Date: 12/03/2020 Show Description: Dr. Mica Endsley is widely recognized as a pioneer and world leader in the study and application of situation awareness in advanced systems. She is a former President of the Human Factors and Ergonomics Society and former Chief Scientist for the U.S. Air Force. Dr. Endsley is the author of over 200 scientific articles and reports on situation awareness, decision-making, and human-system integration and is widely cited in professional journals. She is the co-author of “Designing for Situation Awareness” and speaks extensively at conferences. Dr. Endsley has a Ph.D. in Industrial and Systems Engineering from the University of Southern California. She is a Certified Professional Ergonomist (CPE). Learn more about Mica’s work: SA Technologies ResearchGate Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition Handbook of Distributed Team Cognition Learn more about NDM: NaturalisticDecisionMaking.org Journal of Cognitive Engineering and Decision Making Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter Timestamps: The first paper Dr. Endsley ever published [1:00} The importance of situation awareness [3:10] The challenges of dealing with cognitive dissonance and confirmation bias [8:35] How to encourage open-mindedness [12:20] UFO’s and how individuals respond when their mental models fail [14:50] Past research projects that have been particularly rewarding [19:50] Reflections on serving as chief scientist for the Airforce [21:13] Insights on experiences of trying to convince others to think differently [23:30] Interesting projects surrounding situation awareness [29:57] Advice for people just entering the field of NDM [32:32] Major influences in Dr. Endsley’s career [34:25] Ideas on ways to better manage the COVID-19 response [35:32] One question that can determine if someone is an NDM researcher [40:15] Some things that not many people know about Dr. Endsley [42:18] “If you could become an expert in anything instantly, what would it be?” [43:30]
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Dec 2, 2020 • 52min

Episode #22: Interview with Neelam Naikar

Date: 12/02/2020 Show Description: Neelam is the lead scientist at the Center for Cognitive Work and Safety Analysis (CWSA). She joined what is now the Defence Science and Technology Group (DST Group) as a Research Scientist in 1996 and was promoted to Senior Research Scientist in 1999. Some of Neelam's major projects at DST have involved the extension of Cognitive Work Analysis to support the acquisition of complex, military systems and the application of AcciMap Analysis and the Critical Decision Method to enhance safety in these systems. Her current research interests include the development of theories and methods for analysing cognitive work in complex sociotechnical systems. Neelam obtained a Bachelor of Science (Honours) in Psychology from the University of New South Wales, Australia, in 1993 and a PhD in Psychology from the University of Auckland, New Zealand, in 1996. She is a member of the editorial boards for Applied Ergonomics, the Journal of Cognitive Engineering and Decision Making and the Journal of Human Performance in Extreme Environments. She is also the author of Work Domain Analysis: Concepts, Guidelines and Cases (Taylor & Francis, 2013). Where to find Neelam: Designing for Adaptation in Workers’ Individual Behaviors and Collective Structures With Cognitive Work Analysis: Case Study of the Diagram of Work Organization Possibilities Designing for self-organisation in sociotechnical systems: resilience engineering, cognitive work analysis, and the diagram of work organisation possibilities Distributed Cognition in Self-Organizing Teams Cognitive Systems Engineering: Expertise in Sociotechnical Systems Learn more about NDM: NaturalisticDecisionMaking.org Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter
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Nov 24, 2020 • 60min

Episode #21: Interview with Anne Miller

Date: 11/24/2020 Show Description: Anne Miller Is currently a Lead Human Factors Researcher with Cerner Corporation, Kansas City, Missouri, where she develops supervises and conducts Human Factors research related to 'high risk' electronic health record applications. Where to find Anne: Researchgate LinkedIn Learn more about NDM: NaturalisticDecisionMaking.org Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter Timestamps: Making the shift from nursing to human-computer interaction and human factors [1:25] Pros and cons of working in various roles across continents [7:45] Changing identity from a nurse to a human factors engineer [12:50] Staying in your lane when eliciting expert knowledge [20:30] Insights about work in the ICU relevant to the COVID-19 pandemic [22:45] Current role at Cerner Corporation [33:15] Responses toward Anne’s research [40:53] People who influenced Anne’s career and approach to NDM [47:50] One question Anne would ask to determine if someone practices NDM [51:24] Two truths and a lie [55:07]
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Nov 17, 2020 • 59min

Episode #20: Interview with William Wong

Date: 11/06/2020 Show Description: Today we welcome William Wong. Dr. Wong is Professor of Human-Computer Interaction, and Head of the Interaction Design Centre at Middlesex University London. His research is in cognitive engineering and the representation and interaction design of user interfaces that enhance situation awareness, sense-making, reasoning, and decision making in dynamic environments such as air traffic control, emergency ambulance control, critical incident management. His current research focuses on designing for transparency in human-machine teams.In September 2020, Dr Wong returned from a 2-year industrial sabbatical as Principal Scientist at Genetec Inc., where he and his team commercialized selected IP from the EU-funded VALCRI project. VALCRI was a 17-organisation R&D consortium which Wong led from 2014-2018, tasked to develop a next generation visual analytics and sense making system for criminal intelligence analysis and investigation. He has received over US$25.3 million in research grants and published over 120 scientific peer reviewed articles with his students and colleagues. Where to find William: Middlesex University, London The Interaction Design Center at Middlesex University VALCRI  Learn more about NDM: NaturalisticDecisionMaking.org Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter
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Nov 16, 2020 • 49min

Episode #19: Interview with Jason Saleem

Date: 10/23/2020 Show Description: Today we welcome Jason Saleem. Jason J. Saleem is an Assistant Professor with the Department of Industrial Engineering at the J.B. Speed School of Engineering at the University of Louisville. He is also the Director of the Center for Ergonomics. Dr. Saleem received his Ph.D. from the Department of Industrial and Systems Engineering at Virginia Tech in 2003, specializing in human factors engineering and ergonomics. Prior to joining the University of Louisville, Dr. Saleem spent several years with the U.S. Department of Veterans Affairs (VA) as a research investigator. He is a former VA Research Career Development Awardee. Dr. Saleem’s research interests focus on the integration of human factors engineering and ergonomics with development of clinical information systems (CIS). His research involves innovation for next-generation electronic health records (EHRs) and health information technology (HIT) to support higher quality care and safety. His research also focuses on provider-patient interaction with respect to exam room computing, as well as the coordination of multiple computing devices in a healthcare setting. Where to find Jason: University of Louisville Google Scholar UofL researchers testing virtual COVID-19 care tool for veterans  UofL research uses tech to improve doctor’s visits Learn more about NDM: NaturalisticDecisionMaking.org Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter
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Nov 16, 2020 • 50min

Episode #18: Interview with Eduardo Salas

Date: 10/02/2020 Show Description: Eduardo is the Allyn R. & Gladys M. Cline Professor and Chair of the Department of Psychological Sciences at Rice University. A prolific author and active consultant, he has published over 600 articles and chapters and his work has been cited over 100,000 times. He has consulted in a wide range of domains including healthcare, manufacturing, oil and gas, aviation and aerospace. He is a Past President of the Society for Industrial/Organizational Psychology and the Human Factors & Ergonomics Society, and is a Fellow in numerous scientific societies. He was awarded the Lifetime Achievement Award from the American Psychological Association and from the Society for Human Resources Management. He is co-author of a recently published book on the science and practice of teamwork. Where to find Eduardo: Teams That Work Rice University Learn more about NDM: NaturalisticDecisionMaking.org Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter
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Sep 24, 2020 • 58min

Episode #17: Interview with Pam Richards

Date: 9/24/2020 Show Description: Dr. Pamela Richards leads the University of Central Lancaster’s vision for the research theme “Developing Expertise in individuals and teams”. Richards supervises over 18 doctoral students in the UK and worldwide in decision-making (including military / fire & technical, complex rescues & elite sport). Her research focuses on the development and operationalization of shared mental models in high pressurized naturalistic settings. Pam works externally as a consult to the English Institute of Sport working with five podium sports and has experience of working in related domains of emergency services and military research. Where to find Pam: Twitter Commentary: Team Cognition in Sport: How Current Insights Into How Teamwork Is Achieved in Naturalistic Settings Can Lead to Simulation Studies Learn more about NDM: NaturalisticDecisionMaking.org Where to find hosts Brian Moon and Laura Militello: Brian’s website Brian’s LinkedIn Brian’s Twitter Laura’s website Laura’s LinkedIn Laura’s Twitter Timestamps: How Pam got involved in NDM after working as a coach [1:30] Autonomous decision making in team sports [3:40] Applying cognitive task analysis to coaching players [4:30] Balancing self-reflection and knowledge elicitation when facilitating CTA as a coach [8:20] Using concept mapping to contextualize play patterns [11:05] Getting players to take responsibility for their own self-reflection [15:00] Creating a shared performance vision to inform player decision-making [18:05] Teaching and applying decision-making skills at both an elite and developmental level [21:20] What Pam misses about coaching [25:15] Exploring the high-pressurized decision-making framework [26:12] Applying coaching skills to academic work [30:15] Thoughts on motivation  [31:30] Major influences within and outside the NDM community [34:30] Working with law enforcement and first responders [36:00] Using body camera footage for police training [40:47] The role of goals in sport and non-sport domains [43:20] What is one question you could ask to determine if someone is a real NDM practitioner? [47:30] Favorite part of coaching team hockey [50:30] How to incorporate NDM and CTA tools into coaching without drastically increasing workload [52:55]

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