Chris Pfeiffer is a Senior Business Analyst at Tegra Analytics. Chris specializes in salesforce effectiveness in the life science industry, which includes incentive compensation, targeting and segmentation, sales force sizing and optimization, statistical analysis, and business intelligence.  Chris graduated from The Johns Hopkins University, where he received his Master of Science in Government Analytics, and La Salle University, where he received his Bachelor of Science in Business Administration (major in Finance with a minor in Economics).  We spoke to Chris about some of the challenges brought on by the coronavirus crisis. We discussed sales quotas and sales compensation in an era where nearly nothing can be forecasted because there is nothing “business as usual” about our world today. He offered some excellent tips on how sales leaders can help manage their way through these uncharted waters.  © 2020 Behavioral Grooves Links Connect with Kurt and Tim:  Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com  Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com  Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info:  Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by Liam.Delaney@UCD.ie  https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science:  Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/  Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/  Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis:  Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links:  Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/ Irrational Labs Bootcamp: https://irrationallabs.com/learn/ Claire Bidwell Smith “Anxiety: The Missing Stage of Grief”: https://clairebidwellsmith.com/

Dan Hill, PhD is an internationally recognized expert on the role of emotions in politics, business, sports, and popular culture. He pioneered the use of facial coding (the analysis of facial expressions) in market research and has done work for over half of the world's top 100 consumer-oriented companies. He’s even received seven U.S. patents related to facial coding and he is an author on top of that. We talked to Dan about one of his recent books called Famous Faces Decoded: A Guidebook for Reading Others. Unless you’ve never been lied to in your life, you know that words don’t tell the whole story: our faces often give away our true emotions. Frankly, we needed a break from our series on the coronavirus and Dan was just the balm we were looking for.  Dan shares humous anecdotes and insights into the real emotions of the Beatles, Jimi Hendrix, Prince, Michael Jordan, Scottie Pippen, and you may imagine, Donald Trump. And in our grooving session, Kurt and Tim explore the potential evolutionary reasons for our conscious minds’ poor processing of facial expressions on others. © 2020 Behavioral Grooves   Links Dan Hill, PhD: https://www.linkedin.com/in/dan-hill-emotionswizard/ Sensory Logic: https://www.sensorylogic.com/ Faces of the Week: https://emotionswizard.com/ Seven Emotions in Facial Coding: https://www.humintell.com/2010/06/the-seven-basic-emotions-do-you-know-them/ Soren Kierkegaard: https://en.wikipedia.org/wiki/S%C3%B8ren_Kierkegaard Donald Trump on Charlottesville: https://www.npr.org/2017/08/15/543743845/another-reversal-trump-now-says-counterprotesters-also-to-blame-for-charlottesvi Wayne Gretzky: https://en.wikipedia.org/wiki/Wayne_Gretzky Michael Jordan: https://en.wikipedia.org/wiki/Michael_Jordan Scottie Pippen: https://en.wikipedia.org/wiki/Scottie_Pippen Dennis Rodman: https://en.wikipedia.org/wiki/Dennis_Rodman “The Rational Animal”: https://www.goodreads.com/book/show/17290697-the-rational-animal   Kurt Nelson, PhD: @whatmotivates Tim Houlihan: @THoulihan Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   Musical Links The Beatles: https://en.wikipedia.org/wiki/The_Beatles Johnny Cash: https://en.wikipedia.org/wiki/Johnny_Cash Jimi Hendrix: https://en.wikipedia.org/wiki/Jimi_Hendrix Prince: https://en.wikipedia.org/wiki/Prince_(musician)

Claire Bidwell Smith is a licensed therapist specializing in grief and the author of three books of nonfiction, most recently ANXIETY: The Missing Stage of Grief. She has written for The New York Times, The Washington Post, The Guardian, and a variety of other publications.  She received her Master’s Degree in clinical psychology from Antioch University, and has recently transitioned her therapeutic practice to the East Coast of the United States while working with clients around the globe. Our discussion with Claire focused on how a crisis is unique in its ability to generate grief, as well as anger and pain and anxiety. We talk about common problems that surface from not being able to grieve during the crisis in the same ways we would have traditionally. Claire shares some tips on how to manage grief during the pandemic and, interestingly, her list begins with “cut down on your screen time.” In our grooving session, Kurt and Tim discuss anticipatory grief and how difficult this experience is with no reasonable end date.  We hope you enjoy our conversation with Claire as much as we did.  © 2020 Behavioral Grooves   Links Connect with Kurt and Tim:  Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com  Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com  Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info:  Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by Liam.Delaney@UCD.ie  https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science:  Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/  Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/  Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis:  Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links:  Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/ Irrational Labs Bootcamp: https://irrationallabs.com/learn/ Claire Bidwell Smith “Anxiety: The Missing Stage of Grief”: https://clairebidwellsmith.com/

Kristen Berman is the co-founder of Irrational Labs and co-founder and principal at Common Cents Lab,  a non-profit behavioral consulting company, with Dan Ariely. They work focuses on the financial well-being of low-to-middle-income Americans. She was also on the founding team for the behavioral economics group at Google and hosts one of the top behavioral change conferences globally, StartupOnomics. She co-authored a series of workbooks (with Dan Ariely) called Hacking Human Nature for Good: A Practical Guide to Changing Behavior. Our conversation with Kristen began with some straightforward tips on boosting productivity while working in isolation, including intentional coordination and informal things like virtual lunch meetings. And she pointed out how too many emails and Zoom meetings crowd out time to think, analyze and, well, work.  She also suggested a framework for creating “Quaranteams” and how we need to develop new social norms on how non-nuclear families can work and play together.  We’re wondering if listeners have ideas on why SKYPE was blown out of the water by Zoom? Let us know! We hope you enjoy the conversation with Kristen.  © 2020 Behavioral Grooves   Links Connect with Kurt and Tim:  Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com  Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com  Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info:  Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by Liam.Delaney@UCD.ie  https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science:  Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/  Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/  Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis:  Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links:  Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/ Irrational Labs Bootcamp: https://irrationallabs.com/learn/  

Stephen Curtis, PhD is a Clinical Psychologist with a doctorate in Neuroscience Experimental Psychology. He specializes in Performance Psychology with professional and college athletes, musicians, and corporate leaders to help them reach their highest levels of performance.  Steve is the author of the proprietary Clarity Survey which has become a business research best practice instrument with Fortune 500 companies. Clarity uses common language answers to detect what consumers and employees consider their ideal CX and EX experiences, and in so doing, it offers tremendous insights for business leaders.  In this episode, we focused on the ways in which our brain literally changes as we reinforce particular behaviors, as described by Hebb’s Law, and the enormous benefit of neuroplasticity. We also discussed the impact that BHAG’s (big hairy audacious goals) have on the frontal polar cortex of the brain and how it’s those monstrous goals that engage our imaginations, emotions, and as a result, our behaviors.  Most importantly, Steve shared with us one of the greatest tips for life and work: practicing how to calm yourself. This was a terrific insight that upended years of rehearsing for musical performances and business presentations with a critical message: spend more time practicing how to be calm in uncertain situations.  © 2020 Behavioral Grooves  Links Connect with Kurt and Tim:  Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com  Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com  Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info:  Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by Liam.Delaney@UCD.ie  https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science:  Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/  Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/  Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis:  Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links:  Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/  

Gary Latham, PhD is the Secretary of State Professor of Organizational Behaviour at the Rotman School of Management in the University of Toronto. His research in the field of organizational psychology has yielded over 200 peer-reviewed publications and he has written several books on the topic of goal setting. He and his lifelong research partner, Ed Locke PhD, are responsible for Goal Setting Theory, prized by both the scientific community and sales leaders around the world. He is the only recipient of both the Distinguished Contributions to Science award and the Practice award from SIOP. Top it off, he is only the second researcher we’ve talked to on Behavioral Grooves that was cited in Kurt’s dissertation. In our discussion with Professor Latham, we reviewed Goal Setting Theory, specific goals, participatory goals and talked about the relative importance of inductive and deductive reasoning. More importantly, we covered some of our favorite research on priming and were able to have a discussion about Kurt’s socks: are they prompts or primes? (You’ll have to listen to find out.) If you like what you hear, please feel free to give us a quick review or sign up for cool rewards on our Patreon site (link below). Thanks for your support. NOTE: We encountered some technical challenges while recording our conversation with Professor Latham and it’s audio quality is slightly below our standards. We considered a re-do, but we decided to stick with our original conversation, which is what we present in this episode. We hope you enjoy it. © 2020 Behavioral Grooves   Links Gary Latham, PhD: https://www.rotman.utoronto.ca/FacultyAndResearch/Faculty/FacultyBios/Latham Ed Locke, PhD: https://edwinlocke.com/ “Effects of goal setting and supervision on worker behavior in an industrial situation” (pulpwood industry study): https://psycnet.apa.org/record/1974-28825-001 “The effect of priming goals on organizational‑related behavior: My transition from skeptic to believer”: https://psycnet.apa.org/record/2017-56606-020 Amanda Shantz, PhD: https://www.tcd.ie/business/people/amanda-shantz.php John Bargh, PhD: https://psychology.yale.edu/people/john-bargh Scott Jeffrey, PhD: https://www.monmouth.edu/directory/profiles/scott-a-jeffrey/ Ron Piccolo, PhD: https://business.ucf.edu/person/ron-piccolo/ Farrah Fawcett Poster: https://en.wikipedia.org/wiki/Farrah_Fawcett Jana Gallus, PhD and Bruno Frey, PhD: https://journals.sagepub.com/doi/abs/10.1177/0001839218777229 Victoria Shaffer, PhD: https://psychology.missouri.edu/people/shaffer “The Influence of In-Store Music on Wine Selections”: https://mindhacks.com/2006/02/06/music-wine-and-will/ Kurt Nelson, PhD: @whatmotivates Tim Houlihan: @THoulihan Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves

Mariel Beasley is the Co-Director of the Common Cents Lab at the Center for Advanced Hindsight at Duke University. She works on applications of behavioral research, primarily in the financial services sector and public policy arena. She holds a Master of Public Policy degree from Duke University and her previous work experience includes a variety of nonprofits and charitable foundations.   As the leader of Common Cents Lab, she often develops partnerships with financial institutions to put behavioral science to good use through improving products, services and experiences for low-to-moderate households.  We talked to Mariel about their work with low-to-middle-income households and the way the crisis is impacting them in ways that are not making headlines. Specifically, short-term savings rates are changing because so many households were caught flat-footed by mass layoffs, furloughs, and pay reductions. We also talked about how behavioral science helps us all to see problems better and gives us the tools to make better changes.  We also discussed upward and downward social comparisons that occur when peeking into the homes of coworkers on video calls, and about expectations for productivity might change as a result of our massive work-from-home experience.  We hope you enjoy our conversation with Mariel.  © 2020 Behavioral Grooves   Connect with Kurt and Tim:  Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com  Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com  Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info:  Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by Liam.Delaney@UCD.ie  https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science:  Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/  Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/  Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis:  Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links:  Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/

Samuel Salzer is a leading behavioral strategist and habit expert, having worked with organizations across Europe, Australia, and North America. Among other things, he’s one of the first Chief Behavioral Officer's (CBO) in tech, applying insights from behavioral science and behavioral economics to build user-centered and habit-forming products and services.  At the forefront of the emerging field of Behavioral Design, Samuel is a frequent keynote speaker, curates the popular newsletter Habit Weekly, and has co-authored “Nudging in Practice - Helping organizations make it easy to do the right thing.”  The book offers a comprehensive guide to organizations interested in understanding and systematically utilizing behavioral insights. In our conversation with Samuel, we discussed streaks, those things that happen when we do something consistently over a long-period of time. They provide ongoing motivation to do the behavior which can help it become automatic.  However, they can also feel daunting. We also talked about how habits are contextual. And lastly, we discussed how powerful and underappreciated cognitive dissonance is. In our Grooving Session, Kurt and Tim discussed streaking and why having dinner with a favorite musician (songwriter) might be better than a sports celebrity. Hope you enjoy our conversation! Finally, we end with a cut from a yet-unreleased record by Kurt and Tim: “Cognitive Dissonance.” Some of the lyrics: “I’m making up a story / To relieve the contradiction / Between what I want to be and what I do.”  © 2020 Behavioral Grooves Links Samuel Salzer: https://samuelsalzer.com/ Habit Weekly: https://habitweekly.com/ Behavioral Science & Design Thinking Online Course: besci.org/grooves  Wendy Wood, “Good Habits, Bad Habits”: https://goodhabitsbadhabits.com/ Charles Duhigg: “The Power of Habit”: https://charlesduhigg.com/the-power-of-habit/ Phillippa Lally: https://centrespringmd.com/docs/How%20Habits%20are%20Formed.pdf Maxwell Maltz – 21 Days to Habit: https://www.forbes.com/sites/jasonselk/2013/04/15/habit-formation-the-21-day-myth/#1f194c7bdebc James Clear: https://jamesclear.com/ “Mistakes Were Made (but not by me)”: https://en.wikipedia.org/wiki/Mistakes_Were_Made_(but_Not_by_Me) Streaking: https://en.wikipedia.org/wiki/Exhibitionism#Streaking Deci & Ryan: https://www.apa.org/members/content/intrinsic-motivation Teresa Amabile, PhD: https://www.hbs.edu/faculty/Pages/profile.aspx?facId=6409   Musical Links Hans Zimmer “Inception”: https://www.youtube.com/watch?v=xdYYN-4ttDg Ray Stevens “The Streak”: https://www.youtube.com/watch?v=XtzoUu7w-YM David Byrne: https://livemusicblog.com/news/david-byrne-saturday-night-live-video/ Talking Heads: https://www.youtube.com/watch?v=PBIlxmug8PU

Kaveh Yazdifard is the Chief Innovation Officer at Sahab Pardaz located in Tehran, Iran. He is also the Director of Urban Innovation for the city and COO of Avatech Accelerator, a firm focused on empowering business startups through a values-driven culture.  While much of Kaveh’s work is focused on collaborating and creating value through Innovation, we were particularly interested in speaking with him about the way he applies Cognitive Psychology and Data Science to his work.  And at this writing, Kaveh and his teams are developing initiatives in Iran to help individuals and businesses survive the uncertainty and ambiguity of the crisis. And we found this particularly interesting. Of all of the business ideas that were exchanged, we landed on a particularly provocative comment: Happiness is overrated. During this time, it caused us to stop and ponder a bit. Maybe you will, too. Links Connect with Kurt and Tim:  Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com  Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com  Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info:  Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by Liam.Delaney@UCD.ie  https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science:  Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/  Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/  Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis:  Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links:  Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/

Gretchen Chapman, PhD researches how we make decisions about vaccines. She is a Professor in the Social & Decision Sciences department at Carnegie Mellon University and works across disciplines in both fields of judgment and decision making as well as health psychology. She is the recipient of an APA early career award and an NJ Psychological Association Distinguished Research Award, a fellow of APA and APS.  She is a former senior editor at Psychological Science, a past president of the Society for Judgment & Decision Making, the author of more than 100 journal articles, and the recipient of 20 years of continuous external funding. Our discussion covered a great deal of her work based on laboratory and field experiments, where she has tested behavioral interventions, simultaneously exploring the theoretical mechanisms of decision making and also yielding policy insights into methods for improving health behavior and health outcomes. We talked about vaccination rates on influenza (between 33% to 50% of adults), measles (around 95%) and what impact a potential coronavirus vaccine might have on other vaccinations. Her expert knowledge was particularly valuable in a world with lots of noise. © 2020 Behavioral Grooves   Links Connect with Kurt and Tim:  Kurt Nelson, PhD: @WhatMotivates  e-mail: kurt@lanterngroup.com  Tim Houlihan: @THoulihan  e-mail: tim@behavioralchemy.com  Lantern Group: http://lanterngroup.com/ BehaviorAlchemy: https://www.behavioralchemy.com/ Behavioral Grooves: https://behavioralgrooves.com/ Weekly Grooves: https://weeklygrooves.podbean.com/ Common Biases & Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Patreon Site for Behavioral Grooves: https://www.patreon.com/behavioralgrooves   General Coronavirus Info:  Daily Newsletter Summarizing data from Johns Hopkins Center for Health Security: http://www.centerforhealthsecurity.org/newsroom/newsletters/e-newsletter-sign-up.html CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html Great videos on the science behind this by Dr. Peter Attia – this is the first in a series: https://www.youtube.com/watch?v=CNVhLyAlfA4 What is herd immunity?: https://www.technologyreview.com/s/615375/what-is-herd-immunity-and-can-it-stop-the-coronavirus/ A list curated by Liam.Delaney@UCD.ie  https://docs.google.com/document/d/11GLhX7hLf64Bxkdpv5hvYHqOjS1imlcMQFjJBJ-9oUM/edit   Coronavirus & Behavioral Science:  Selected Links: The Behavioral Sice of Coronavirus: https://behavioralscientist.org/selected-links-the-behavioral-science-of-the-coronavirus-covid-19/ Why no one is reading your coronavirus email: https://edition.cnn.com/2020/03/13/opinions/coronavirus-emails-effective-messaging-rogers/index.html Handwashing can stop a virus, so why don’t we do it?: https://behavioralscientist.org/handwashing-can-stop-a-virus-so-why-dont-we-do-it-coronavirus-covid-19/ The behavioral science of handwashing: https://think.ing.com/articles/the-behavioural-science-of-hand-washing/  Ideas 42: The Behavioral Side of COVID-19 here: https://ideas42.org/covid19/  Greater Good: https://twitter.com/GreaterGoodSC   How We Can Cope During This Crisis:  Tip Sheet from HUMU: https://humu.com/remote-nudges/ Resources for learning at home: https://fordhaminstitute.org/national/commentary/resources-learning-home-during-covid-19-school-closures?utm_source=join1440&utm_medium=email&utm_placement=etcetera   General Behavioral Science Links:  Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit# Jonathan Haidt – 5 Moral Foundations: https://en.wikipedia.org/wiki/Moral_foundations_theory Annie Duke’s “How To Decide”: https://www.amazon.com/How-Decide-Simple-Making-Choices/dp/0593084608 “16 Ways To Promote Hand Washing With Behavioral Science” article by Aline Holzwarth: https://www.forbes.com/sites/alineholzwarth/2020/03/25/handwashing-with-behavioral-science/#261b4b9f768d Aline Holzwarth’s Playlist on Spotify: https://open.spotify.com/playlist/0H5fsQRrqslGdBhhx8d4Aw?si=0jra0rU1Qu2vQNtqjbRvZA Deontological and Consequential Moralities: https://plato.stanford.edu/entries/ethics-deontological/#DeoTheKan Difference between descriptive and injunctive norms: https://psychology.stackexchange.com/questions/6193/whats-the-difference-between-injunctive-norms-and-descriptive-norms Emotion Research from FinalMile: http://finalmile.in/research/ Pandemic Playbook from FinalMile: https://www.playbookforpandemic.com/