In this episode of the Remote Work Tribe podcast, we chat with Neel Parekh, Founder & CEO at MaidThis Franchise. He generously shares his journey as an entrepreneur, his process of franchising MaidThis, growing the team abroad, and creating a healthy work culture in asynchronous settings. Episode timestamps:What is Neel's thought process behind wanting to franchise? (0:50)What was the process to set up compliant standards for the franchise? (2:15)How did he scale and standardize operations? (4:10)What was the impact of having an operations manual in place for the business? (6:00)What does MaidThis team structure look like today? (6:40)How and when to hire people to grow the team? (9:05)What does his hiring process look like at MaidThis? (10:20)Qualities MaidThis leaders look for in new hires and red flags? (11:40)Building remote team healthy culture (14:10)What is MaidThis tech stack? (19:05)Knowing what he knows now, what would he tell himself if he had to start MaidThis again? (20:08)Lightning round questions. (21:30)We hope you enjoy it!Links mentioned on the podcast.neelparekh.comaidthisfranchise.comTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Brooklin Nash, co-founder of Beam Content. He generously shares his journey as a freelancer, what he learned on that path, and how he incorporated his learnings now running a company. Episode timestamps:Why start an agency? (0:50)Mindset shifts from being a freelancer to running an agency and managing a team. (2:15)What were the first processes he documented, and how did that go? (3:55)What other processes or SOPs has he created beyond the core documentation? (5:30)How to find, hire, and retain the best talent? (6:20)What stood out during the interviews that allowed him to find the best talent? (8:50)How to build camaraderie in the team? (11:50)How his experience as a freelancer has helped him become an agency leader? (13:29)What is the most common feedback he provides to his team? (16:30)What is it like leading a team across timezones? (17:55)Resources that have helped him become a better leader? (19:08)Lightning round questions. (22:28)Things freelancers should know that they probably do not know (23:20)We hope you enjoy it!Links mentioned on the podcast.linkedin.com/in/brooklin-nashtwitter.com/realBrookNashTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Ashley Sava, Head of Content at Rolebot. She generously shares her journey of shifting careers (from journalism to marketing), becoming a manager, and leading content teams.  Episode timestamps:What is Ashley’s philosophy when building a content team? (1:38)What are the three to five most essential roles for a content team? (6:00) How did she transition from being a reporter to marketing? (10:56)Mindset shifts from being a reporter to being a marketer? (19:50)The impact of having a great manager when shifting careers. (22:50)Essential learnings she has found as a manager. (26:30)What was the one piece of advice she would tell people earlier in their careers? (27:50)Valuable resources and tactics when giving performance reviews and leading teams. (33:20)Lightning round questions. (36:45)We hope you enjoy it!Links mentioned on the podcast.linkedin.com/in/ashleyambersavaTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Josh Ho, CEO, and founder of Referral Rock. He generously shares with us his story as an entrepreneur who constantly learns and experiments to improve the business. We also discuss how to scale a company, how and where to look for top talent in competitive remote settings, metrics and accountability, and much more.  Episode timestamps:What is Josh working on these days? (0:35)How has his process in Referral Rock evolved? (1:36) How is his team structured today (4:12)How to attract top talent? (6:40)How to stand out in a much more crowded remote market? (8:50)How to facilitate camaraderie and collaboration with remote teams? (11:50)Work-life balance and how to foster a healthy work culture? (15:50)How to find the right candidates for the team? (19:38)How does the hiring process vary from hiring a manager vs. an individual contributor? (23:30)What are some strategies to manage managers? (27:05)How does he set KPIs / metrics for his team? (31:30)What does his planning process look like at Referral Rock? (33:28)Lightning round questions. (35:45)We hope you enjoy it!Links mentioned on the podcasttwitter.com/jlogicsearchingforsaas.comTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Erin Pennings, copywriter & marketing execution strategist at CopySnacks. She generously shares her story as an entrepreneur, growing the team, onboarding, and the importance of accountability. Episode timestamps:How does Erin communicate and manage her team? (1:00)How does Erin set up ClickUp to manage her workflow? (4:20) How to onboard new writers? (6:40)How to assess a test writing project? (9:15)Lessons she has learned from working with writers. (11:00)How to onboard a VA? (13:40)Mindset shift from being a solopreneur to hiring a VA. (16:10)What is her approach to leading a team? (17:57)Hiring experts vs. hiring junior talent? (20:32)Resources, people, and courses that accelerated Erin’s growth. (23:05)Fundamental mistakes for the development of the business? (25:20)Lightning round questions. (28:00)We hope you enjoy it!Links mentioned on the podcasterinpennings.comTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Rachel Mazza, integrator at Copy Chief. The Copy Chief Community is a membership community where business owners, direct response marketers, and copywriters come together for expert feedback on their copy, exclusive training, and opportunities to connect and work with other professionals.In this episode, Rachel generously shares the accountability chart and EOS they use for Copy Chief and how it has streamlined their processes. Episode timestamps:What is Copy Chief? (0:30)How has Copy Chief grown so quickly? (1:10) How to transition from a small team to a 20+ team. (2:10)How does the accountability chart work? (4:19)Example of one of the roles Rachel hired recently and the team impact? (6:10)How the individual success metrics work in the accountability chart. (8:10)Strategies to align the team. (10:36)What is the Entrepreneurial Operating System? (12:47)How did they arrive at the EOS, and how do they align the team? (14:22)How does the people puzzle work at Copy Chief? (16:54)Antivalues at Copy Chief. (20:59)How Rachel went from being a creative lead to becoming an integrator? 22:30Tools and books that have helped her level up on her role? (24:49)How does she strengthen company culture? (26:40)How to balance the employee/contractor scenario? (28:23)Transitioning from a contractor role to an employee role (31:39)Lightning round questions. (33:00)We hope you enjoy it!Links mentioned on the podcastrachelmazza.comTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Johnathan Solorzano, founder at Solo Media Group. Together with a team of web developers, Johnathan helps creative teams and marketing agencies deliver extraordinary results to their clients. Episode timestamps:What is Johnathan working on today? (0:35)His perspective regarding Upwork (1:05)How did he create initial traction, and how did he use Loom for it? (2:16)How to scale a team? (3:55)How is his team structured? (6:11)How to foster a healthy culture in your team? (7:19)How to hire managers? (8:23)Processes that allow him to scale. (9:24)What does he use to document processes and create a knowledge base? (12:01)How does he facilitate team collaboration? (13:27) Strategies to facilitate communication in the Covid scenario. (15:19)What is the most surprising thing he has learned as a leader? (16:55) Traits he looks for when hiring. (18:42)How has he learned to level up as a leader? (26:10)Lightning round questions. (27:55)We hope you enjoy it!Links mentioned on the podcasttwitter.com/john3sssolomediagroup.coTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Michael Keenan, owner of Caravan Digital. Eagan helps brands grow their traffic and sales through Google Ads (Search, Shopping, Display & YouTube), paid social (Facebook & Instagram Ads) and email automation through Klaviyo.Episode timestamps:What is Eagan working on today? (0:35)What led him to create courses? (1:00)How was his process transitioning to e-commerce? (4:05)How did he motivate his team in this transition? (7:20)How does he build a healthy internal culture? (9:45)Advantages and disadvantages of hiring college grads. (13:10)Example of a challenging managerial experience. (15:25)Top note in his book of wisdom. (18:20)Introverts vs. extroverts as leaders (19:20)Jessica’s perception on introverts vs. extroverts in marketing sales roles (21:40)How to train the team to face clients professionally? (23:50)What’s one piece of advice he would say to his past self as a manager? (27:50)Lightning round questions. (29:40)We hope you enjoy it!Links mentioned on the podcastcaravandigital.comeagan@caravandigital.comtwitter.com/obkommyTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Michael Keenan, SaaS Content & SEO professional and Co-founder of Peak Freelance. Michael is a B2B SaaS content strategist with vast experience with massive brands such as Shopify, ManyChat, HelpScout, Segment, Aura, WorkRamp, Silvertrac, and more.Episode timestamps:What is Michael working on today? (0:35)What does his typical day look like? (1:10)Differences between solopreneur and agency life. (6:35)What are the things you learned in an agency that makes sense for solopreneurs? (11:05)What is Michael’s approach towards communication? (13:45)What is the story behind Peak Freelance? (15:45)Strategies to lead the Peak Freelance community. (19:00)How to lead a community of professionals that can potentially become competitors down the line. (21:45)The most surprising things Michael has learned at Peak Freelance. (24:30)What is something that the industry should stop doing? (30:00)Lightning round questions. (34:20)We hope you enjoy it!Links mentioned on the podcasttwitter.com/upmostmikelinkedin.com/in/michaelakeenanpeakfreelance.comTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.

In this episode of the Remote Work Tribe podcast, we chat with Jared Kleinert, Co-Founder/CEO of Offsite. Jared generously shares with us some of the nuances of hosting a successful offsite such as:Being intentional about the retreat.Understanding the importance of the venue as an experiential setting.How to take advantage of team retreats and increase their ROIWhen to plan for an international vs a domestic retreatAnd much more.Episode timestamps:What is Jared working on today? (0:35)What was the inspiration for starting Offsite? (1:50)What makes a great venue for a team offsite? (4:45)What should companies think about when they are planning their offsite (7:30)  How to balance “business as usual” presentations vs. experiential cultural activities in offsites? (12:12)What are some of the best icebreakers and experiences for company retreats? (16:10)Do you recommend running activities outside the venue or should be centralized? (19:10)Tools or resources to help you plan your team retreat. (21:10)Strategies to make a hybrid retreat exclusive. (22:50)Domestic vs.international retreats. (27:20)Lightning round questions. (30:45)We hope you enjoy it!Links mentioned on the podcastJoinoffsite.comjared@joinoffsite.comlinkedin.com/in/jaredkleinertTheremoteworktribe.comnewsletter.theremotetribe.comJessicamalnik.com Hosted on Acast. See acast.com/privacy for more information.