Disruptors

In this conversation with Theo Paphitis, retail magnate and entrepreneur, Rob puts forward questions from his own community and followers. The discussion provides an illuminating insight into the life of an individual who is instantly recognisable as one of the Dragons from the Dragon’s Den business programme. Theo shares his experience of retail and how his journey and expertise have been shaped through his wide-ranging experiences, listen in now   KEY TAKEAWAYS How do you value a business? It’s very simple everyone values a business differently you have to take some of your own values into the valuation. My pound is worth the same as your pound but if I’ve got something more to give to the business then my £1 is worth more. When you have no money and no experience how do you get started? If you are bringing passion, enthusiasm and a good work ethic this could be enough to get attention. How can someone believe in themselves more to pitch their ideas, raise finance? If you lack the belief and confidence then you shouldn’t be doing it. When you are running your own business there are lots of challenging times and you need to draw on your inner strength, confidence and self-belief to be able to continue. If you haven’t got the basics your chances of success are even less What is the future of the high street, retail and how will it affect e-commerce? It's going to remain tough we are going through structural change in the way the consumer spends their money. The consumer is telling us as retailers that they want to interact in different ways. As retailers, we must respond and interact with those people in the way they want us to interact being led by technology. What does it take to be successful in business? It's not ever just one thing but you must have the drive, passion, ambition, the common sense that is not common, the resilience to get up when you are down, the will to succeed and also the ability to identify the right industry and the right business to enter in the first place. I started with nothing, worked hard, had some breaks and I'm now in the fortunate position of only investing in projects that really excite me.   BEST MOMENTS ‘A lifetime is all our lifetimes and we each have different experiences’ ‘As a retailer, you are going to be up to your elbows in muck and bullets for a good few years yet’ ‘The value of the physical is very much in the service’ ‘We had some incredible highs and lows and I wouldn’t change it for the world’ ‘Having a small business can be very lonely’ Theo Paphitis Instagram  Theo Paphitis Facebook Theo Paphitis Twitter Small Business Sunday(SBS) [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

Everyone tells you to hustle and bustle, but there’s really no assurance it will bring you success. If nothing else, only weary from the repetitive routine is what you get. It’s time to work smart and to value your time. Being busy on the wrong things shows no work-life balance. In this episode of the Disruptors Podcast, Rob shares how you can achieve work-life balance. There is no one-shoe-fits-all kind of arrangement that we can all based on. Every individual handles their time differently depending on their values and priorities. These values also change as we grow older, so it’s important to always re-evaluate. Learn more great tips today. KEY TAKEAWAYS Achieving work-life balance depends on your focus and your priorities. For those who are in their 20s, they have more free time for everything they want. But for people are in their 40s who already have a family, a lot of their time goes to their family and less time for leisure. Work out on what your three highest values are. Figuring out how to achieve work-life balance depends on those three. Having a balanced family dynamic also plays a role. When you know what you and your partner want and work for, it’s easier to make plans and decisions. Your values don’t have to be of same level. As long as you have both deep understanding on how it will be, you’re all set. Compartmentalise your diary/planner when scheduling. Focus on KRAs and income-generating tasks. Then, leverage tasks that aren’t that important and can be done more effectively by someone. This gives you more time for rest and leisure activities. BEST MOMENTS “Where your focus goes, your energy flows, and results show.” “It’s wise to sit down with your partner and work out what each of your 3 highest values are.” “Having this work-life balance is about doing the meaningful things of highest priority, maybe highest income generation, to make you feel alive and fulfilled.” “It’s not about multi-tasking. It’s not about doing a million things. It’s not about trying to do everything. It’s about doing the 3 high priorities and outsourcing everything else.” [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

How do you go from the Special Forces to being a TV Star and Author? Ollie Ollerton has done just that, transitioning from being a soldier to a civilian running a successful business, writing books and starring in a TV show. In this fascinating interview, Rob speaks with Ollie about his transition from the military to civilian life, how his TV breakthrough came about and why creating a new blueprint for yourself is the most important thing you can do to change your life. If you’re wanting to learn how to get out of your comfort zone and change your blueprint, this will be an important listen for you.    KEY TAKEAWAYS What is the downward spiral? Often in the military, you take for granted the things that you get behind the wire, in that institution. That you have comradery, you have a massive sense of purpose, and that support network. That isn’t a given on the outside. I would drink more when I left the military and began on a downward slope. Layers and layers were peeled away. I was on a destructive path. I think looking back I was chasing death.    Are you able to use that challenge of authority in a positive way? Everything I try and do now is unconventional, I make my own path in everything I do. I think you should always try to look at different ways to do things.     How did you reinvent yourself from the military to the TV and writing books? It’s been a long process. I’ve done it the hardest way round. I left the military in 2000, and I left because it wasn’t defining my purpose anymore. A lot of people are willing to stay in that perceived comfort zone but there is no growth there. Sometimes you have to make a decision to have short term pain for long term gain. You have to go through the obstacles but when it's consistent you have to think about what change you can make.    Why did you join the military? The whole thing excited me. It gave me an extreme purpose. However, my perception was not reality. That’s why I kept stepping up. There was never a satisfaction there in the army which meant I needed a change. After the Army initially I worked in Iraq looking after journalists, and we did a large scale infrastructure like mobile phone network.     I used to get home and I couldn’t wait to get back to Baghdad. But then when you get to civilian life you can’t handle the small stuff. The more people that are in sheltered society you become micromanagers the small things in life. I hated it.      How did you land your TV story? I’d moved over to Australia, and I was commuting from there to Bagdad every six weeks. I always wanted to get into a real job, I tried to get into real estate. I went to South East Asia where we were helping children out of slavery. Everything was telling me that I needed to change. I said that I’d never go back to the UK but then I started to open the gates to that opportunity it all started making sense again. I came back to start my company BreakPoint.     I had the vision to incorporate some of the things I learned in the military into the corporate sector. BreakPoint works to change the way we think. You think about changing, a lot of people believe that it’s all about mindset. We do workshops on theory, and then a lot of practical work where we apply pressure to scenarios. We teach processes so our participants learn how to understand the pressure.    How do you go from a negative to a positive mindset? After school, you’re left with this programming from school. I think you have to change the blueprint in your mind. I wrote a contract to myself with a date for when I was going to change. I read it out in the mirror to myself.     How do you try and manage your own ego? The selection process for Special Forces finds people who are emotional chameleons. I know how to cut it off when I observe the ego taking over in myself. Unless you know that process it becomes a problem. Special Forces soldiers have that ability to control their emotions, and especially when it comes to my ego and cut that off.     There were a lot more suitable candidates for the TV show. We were the first guys who were to be not pixelated and our faces were on TV. There weren’t other people who wanted to be shown on TV. I needed exposure for my company. It was a dream.     What does the word disruptive mean to you? A pioneer, not following the traditions and the norms in everything that you do. Growth is not a linear path.     BEST MOMENTS ‘Good health is important for your mind.’  ‘I lacked the purpose of leaving the military.’  ‘A lot can happen to a veteran in a few months.’  ‘I had a lot of negative thoughts.’  ‘I was chasing death.’  ‘I question the status quo in everything.’  ‘Short term pain for long term pain.’  ‘In the army, you think you're invincible.’  ‘There wasn’t any insurance.’  ‘You’re drawn in by the cash.’  ‘Money should always be the byproduct of your passion.’  ‘I’ve always tried to redefine myself.’  ‘I always want to do a ‘real’ job.’  ‘We take people out of their comfort zones.’  ‘You don’t get the opportunity to preplan so they base on raw emotion.’  ‘You can never build comradery with ego.’  ‘You can’t change a mindset without changing the blueprint.’  ‘Process is so important.’  ‘I’m an observer of my emotions not a victim.’  ‘Those closest to us we listen to the most.’  ‘I become a vegan for 12 months just to see what it was like.’  ‘You need a purpose for everything.’  [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979 About The Guest  Founder of Break-Point, ex-Special Forces soldier and star of TV’s SAS: Who Dares Wins, Ollie Ollerton has faced many breakpoints in his life and now he tells us the vital lessons he has learnt. His incredible story features hardened criminals, high-speed car chases, counter-terrorism and humanitarian heroics – freeing children from a trafficking ring in Thailand.  Ollie has faced break points in his personal life too, surviving a freak childhood attack, run-ins with the law as a teenager rebelling against a broken home, his self-destructive battles with alcohol and drug addiction, and his struggles with anxiety and depression. His final redemption as an entrepreneur and mental health charity ambassador has seen him overcome adversity to build a new and better life.  ‘Everyone has the capacity for incredible achievement because it’s only when it’s crunch time, when you’re down to your last bullet – when you’re at   – that you find out who you really are.’  Contact method  Website: https://break-point.co.uk/contact-us/   Facebook: https://www.facebook.com/BREAK-POINT-UK-1661630960780132/   Instagram: https://www.instagram.com/break_point_uk/?hl=en  Twitter: https://twitter.com/break_pointuk?lang=en  disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

Rob discusses why having a mentor and asking for help is so important when growing yourself and taking yourself or your business to the next level. It’s important to have support especially when you’re supporting others because supporting others can often drain your time and energy. Listen to this episode to find out how you can take yourself to your next level quicker…    KEY TAKEAWAYS  A lot of people say you should learn from your mistakes which is common sense. But it’s not 'uncommon sense', i.e. contrarian common sense. So don’t learn from your mistakes, learn from others.   We all make mistakes, I still do, however, I would make way more if it wasn’t for my wise counsel, mentors, good peer group etc…  If you get offered a decent amount of money for your company in a recession, then you should seriously consider the offer because you don’t know what will happen a few years later down the line. Don’t be greedy.  If you want to go to your next level, then YOU can only get YOURSELF there as quickly as you can figure it out, without having the knowledge of being there. It’s going to take a longer time than learning from someone who’s already been there because they’ve already figured it out.  You need someone to support you especially when you support others. Supporting others can leave you feeling drained and empty so you need someone to someone to support you.  A really really strong peer group is important, don’t suffer alone.   People are often top busy to support you so a benefit of having paid for support such as a mentor is that they are held accountable to you.    BEST MOMENTS  ‘Don’t learn from your mistakes, learn from others’  ‘Talk to people who have gone through the process.’  ‘Leverage the experience, time, mistakes and investments of others.’  ‘If you can’t get below market value, you have to add value or change the use.’  ‘To know and not to do is not to know.’  ‘One of the greatest strengths of successful people is to ask for help.'     [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

‘I come from hell, I had to persevere through a lot, I got judged growing up so all I want to truly do for people is be for the fucking underdog’  From ultra-marathons to Guinness world records,  David Goggins is considered to be among the world’s best ultra-endurance athletes. In this raw and real interview, he discusses with Rob his journey and the reasons why he continues to push himself every day. Listen in to find out how you could tap into your power and change your life.     KEY TAKEAWAYS  Anyone can be who they want to be if they are prepared to find their purpose and the power within them.  How does someone listening get more committed, achieve more success?  Finding your purpose can be a challenge because there is too much noise in the world. It’s vital to be quiet in your mind and look for the truth about yourself and your purpose.  Every day is a battle because your mind wants to choose the path of least resistance.  I choose the battle because I don’t want to be ordinary.  It’s overcoming yourself at all costs whatever that takes. It’s about being at a point in your life where you don’t care about being judged.  You know yourself; you’ve put yourself through hell and walked the walk to be where you are.  Once you can recognise all these bad experiences are the ultimate training ground for life, you start looking at your past very differently.  What do you do it get in control of things?  I do lots of visualisation and self-talk. I know I have the ability now to go to a place that is hyper-focused and accomplish some amazing feats because I allowed my mind to be open to the possibilities of what I can achieve.  What is failure for you?  It is something you should be afraid of and that’s why you should out and challenging yourself to fail. If you are not failing at something it means you’ve set your goals to succeed and they are not set high enough for growth and achievement.  I knew going into all the challenges I have taken that was there a high possibility of failing, it took me several attempts to achieve and it was failing that drove me to ultimately succeed.  Without failure you don’t accomplish anything, you are looking for those seconds and the feeling when you finally work out how to succeed at the challenge facing you.  Most of us fail in life because we are worried about what everyone else is thinking, we live by the narrative of other people.  You’ve commercialised very well, how have you managed to pivot into business?  I’m not about money, you have to first be authentic and know what your brand is, everything I do and say is authentic to me.  When you truly want to help someone out that’s when you have a business. Your business is when you have a good product that helps others.  My business is true to who I am, I’m here to help you.  BEST MOMENTS  ‘How I grew up was the ultimate training ground for my mentality’  ‘You are allowing other people to shackle your mind’  ‘I realised that once I started talking to myself in the right way I was in control’  ‘We don’t do those things we are not good at, but we have to own both our strengths and weaknesses’  ‘Everyone has a power within them, but many are mediocre everyday’  [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES Can't Hurt Me: Master Your Mind and Defy the Odds book by David Goggins  https://davidgoggins.com/  https://www.instagram.com/davidgoggins/  https://www.facebook.com/iamdavidgoggins  https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

It’s important to know your self worth especially when pricing things that have taken you a long time to be able to do but the materialistic cost is very low. Included in this episode, Rob shares his experiences and learnings from when he was trying to become a successful artist.       KEY TAKEAWAYS  I didn’t focus on the commercial aspect of art. I just focused on painting, if I didn’t sell well then I would paint more. I didn’t feel like I could charge much because the cost of producing the product was cheap.  I was pricing my work depending on the material costs and I didn’t want people to think I was ripping them off. But what I didn’t factor in was my whole life’s work.   I didn’t know what other artists were doing and I didn’t know what was going on in the art scene. I isolated myself away from everyone which made me very introverted.   I didn’t leverage other people as an artist. Now as a businessman, I would really take advantage of networking and working with lots of other people. Just getting yourself out there and being seen would’ve made a huge difference.  I undervalued myself and didn’t work on my own self-confidence. This lead to me having a very introverted lifestyle which can be a vicious circle.   Back then there wasn’t really social media but if there were I would use that to showcase my work.  You can be creative in business whether that’s creating a new business model, a new way of marketing or branding and more. So I’ve not lost the arty, creative side of me as I get to exercise it all of the time within business.    BEST MOMENTS  ‘One of the mistakes I made was not getting it out there enough, hiding behind my work and painting more when I needed to commercialise it more.’  ‘I didn’t honour my life’s work into my prices.’  ‘If things cost a lot, there is at least the perception that they are of high value.’  ‘If I could go back, I would’ve used an agent.’  ‘I’ve learned to enjoy the commercial side of business.’  ‘You’re worth a lot more than what you think you are.’  [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

‘I am motivated, have loads of energy and want to motivate and encourage others. I am happy speaking in front of a crowd’ The name Rosemary Conley is synonymous with diet and fitness and in this episode, Rob and Rosemary are in conversation about her entrepreneurial journey discussing candidly both the highs and the lows. Having been in business for nearly 50 years Rosemary has fascinating insights into success and how to achieve it.   KEY TAKEAWAYS We launched Rosemary Conley as a franchise in 1993 and sold 67 franchises in the first year My diets, books and fitness were all going out to the people and the business grew at an incredible rate. It was such an adventure, we had fantastic opportunities for franchising and product endorsements. In 2014 it became tricky because by then the whole world was doing fitness. Instead of people queuing for classes, it became difficult to get people to attend. We lost a number of franchisees followed by the magazine and it all came to an end in a year. I should have licenced my name as I had to sell my own name. The Rosemary Conley brand was one of the top 3 brands in the slimming arena, What made it unique and one of the top 3 in that space? It was unique because it combined diet and fitness. There was a brand behind it, my books had been revolutionary and life-changing for individuals, people trusted me and my name. People buy from people because it’s all about how you treat people. Even when we went into administration the papers were kind, they were genuinely sad that what had been a fantastic business was coming to an end. What are the biggest things you have learnt? If you are nice to people they will be nice back. Always try and deliver, deliver on your promises if you say you are going to do something then do it. Treat other people as you would like to be treated yourself. It's really important to have a goal and a dream because it will drive you forward. A  ‘no’ now doesn’t mean a ‘no’ forever. If you really want to do something, persevere because if one door closes another one that is better for you will open somewhere else. We must all recognise our strengths and weaknesses and understand we can’t be good at everything. There is a yin yang relationship between your strengths and weaknesses. I’m not academic but my strength in that is that I can deliver in a non-academic way. I am controlling which is both a strength and a weakness. When you are running a business, you have to be in control. Disruption can be very positive in driving you to achieve your goals.  To be able to say you believe in yourself is critical. Be you, don’t try to be someone else. If you have faith and faith in yourself, you can achieve more than you ever thought.   BEST MOMENTS It’s just fun and I like that’ ‘I have been the biggest beneficiary in so far of the fulfilment of a dream and I am so grateful for that’ ‘What I have done has helped a lot of people’ ‘I never give up; we all have doubts but it’s about persevering’ [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

Who should you hire? In this episode of Disruptors Rob discusses whether you should hire experience over attitude. Attitude can cost less money than experience but can that person can do the job how you want? Listen to this episode to find out!   Key Takeaways I don’t believe there’s a hard and fast answer. You need to think of your company’s vision and resources. Hiring youth can give more energy and work ethic. Hiring experience can bring better quality. Which your choose to hire I believe is role dependent. If you hire potential talent that is cheaper then you have to train them and guide them to get them to where you want them to be. Where as with experienced people you will have to pay more money for them. A lot of people who hire cheaper less experienced people don’t tend to consider things such as agency fees, not bringing in money for the firs 3 months or becoming uninterested and actually loosing you money. Don’t hire someone who doesn’t have experience in something that you can’t teach them. It would be like the blind leading the blind. But you need to ensure that the person you hire knows how to do the job properly.   Best Moments “How much time are you prepared to put into training and development?” “If you’ve got patience, a desire to help and train and some kind of training systems/path to lead them down then you could hire latent potential talent on the cheap.” “On average a hire could cost about £24,000.” “I’m way more now of the opinion that you get what you pay for but that’s not always a guarantee.” “If you’re hiring an MD then you will want to find the best you can afford.” “If there are any 2 roles that pay for themselves it’s sales and marketing.” “If I was trying to find a head of marketing I would try to find a generalist. They’re not bad at multiple channels. You can then scale up from there.” [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

Katie Piper survived an acid attack to become a bestselling author, international speaker and TV presenter. In this fascinating interview, Rob talks with Katie about her passion for passive income, how she spends her day and her story post her attack. This is an inspirational story of overcoming a tragic event in their twenties to creating a successful personal and business career. Katie talks through how to become more confident in your life, how she has created multiple streams of income and how to deal with rejection.   Key Takeaways How has the attack defined you and your work now? There are so many things that have defined me. I am a different person now to the woman I was in my 20s. I always think that there is a good thing around the corner even when the shit really hits the fan. I’ve always been self-employed and know the stress and excitement of being self-employed. I trained as a beauty therapist, and worked harder and harder, longer hours to make a bit more money. The attack changed me in a second, but the stress I experienced before prepared me to become more resilient   What does your week look like? No day is the same, which is why I want this path. I thought I was stupid at school, but I realised I just wasn’t academic. When I was childless and single I said yes to everything and that has led to burnout. But nowadays I say no to more things, and I do work for free doing things. I’m a massive believer in creating passive income, and I want to spend more time with my kids. My charitable things have helped my commercial ventures as well.   What do you do for free? That would be on a case by case basis, and I get hundreds of enquiries every day. If I think I can help, I’ll say yes, but if it means I will miss my kid's bedtime for the third night in a row then I would say no. You can set up a business and not pay yourself but it’s an asset for the future like my podcast. I’m interested in investing in property, because in the media the income can be up and down month to month. Progressive gave me the confidence to invest in property. I try and not put all my eggs in one basket.   Katie was a stage name. Before I got attacked I wanted to have a stage name. In the hospital, I saw a psychologist every day and they asked me to write things down. This helped me process those deep and dark thoughts. I decided to put these together in a manuscript and sent it off to publishers. I was rejected for one year. I would post it off every Friday and got rejected a lot. After my documentary, I gained a platform and was able to gain a publishing contract for my autobiography. I’ve been writing ever since.   How do you become more confident? I don’t think it is a fixed thing. I’m confident in some areas of my life, and not so much in others. A lot of people want to have consistency in confidence. Confidence is often associated with appearance a lot of the time but this can sometimes be momentary and not sustained. Confidence is about acceptance about how the world is. You should always try and learn more things and gain confidence that way. In the modern world with social media, it can be easy to end up envying others, and believing in a facade.   I want to show my kids what the world is really like. I’m really honest with my kids about stuff and treat her like an edited adult. I like people to treat me honestly in life, and it’s easier to deal with rejection that way. If we stop talking about these things then they become a negative bigger thing.   Getting things done has real satisfaction. This changes when you have staff though. I went through a period with my business where we had people leaving all the time. Not everyone works in that way, and it can be difficult. It’s hard to understand when everyone doesn’t want to get stuff done in your way. You have to realise that you need different skills in a team, and you need people different from you.   I get nervous, and a little bit of self-doubt before I go on TV. That responsibility is good. That nervousness is something that you can embrace. When that stops you have gone flat. It’s like reviews however where they are really individual opinions. You can be the best version of you and do the best speech you’ve ever done but some people will always hate what you’ve done.   If you do care about people you can’t empty your cup because then you can’t help anyone. In Britain, we don’t always tell the truth. When we ask each other, ‘how we are?’ we don’t always tell the truth. You have to take this on a case by case basis however, you don’t have to tell the truth all the time. You can have a facade sometimes to protect yourself but other times it’s good, to tell the truth.   Money does rule me because I associate money with security. Money gives me opportunity and choice. I accumulate money but I don’t really spend it. I don’t really spend money on designer labels, I wear Topshop, and rent a designer dress for the day to go on TV. If I did a job different to mine then I might have spent my money differently. I send my most money on food, I always cook from scratch. It’s in the £100’s of pounds for seven days. I want to live long and I don’t want my injuries to shorten my life.   What does disruptive mean to you? It’s about being unapologetically you. When I was younger people put limits on what I can do. I would put a picture of myself without make-up one but a lot of people will not like that. That might not always turn out well, but that doesn’t matter what people think. It’s about being accepting of who you are.   Best Moments ‘What happened to me was a very small snapshot.’ ‘If you’re a victim you didn’t survive.’ ‘I’ve always known that struggle and have to have a work ethic’ ‘When I was in my twenties my job was connected to my aesthetic.’ ‘I always think that I experienced something that people experience in their 70’s.’ ‘I was like a toddler in my twenties.’ ‘I learn in a different way.’ ‘I’m a big believer in charities, as they helped me so much.’ ‘I don’t carry guilt if I’m working hard.’ ‘Private healthcare can’t stop you from dying.’ ‘I’ve become less interested in money, and have a less traditional relationship with money.’ ‘It never really is working for free.’ ‘I want to put good stuff out there.’ ‘I am a controlled risk-taker.’ ‘Life is unpredictable.’ ‘My book was in the number 1 bestseller Times list.’ ‘With self-help, a lot of it is recycled.’ ‘I don’t always believe in no, just no right now.’ ‘Confidence is about acceptance.’ ‘Online you can start envying a facade.’ ‘Sales don’t define books.’ ‘Nothing is as catastrophic as you think it is.’ ‘It’s hard to understand when everyone doesn’t want to get stuff done in your way.’ ‘Don’t judge people on your own standards.’ ‘Ego is also not asking for help.’ ‘Depression isn’t a choice.’ ‘To be vulnerable is scary but you can develop your resilience.’ ‘The purpose of a critic is to keep us in balance.’ ‘Sometimes people put you on a pedestal and it isn’t always helpful.’ ‘I invest in my health more than my clothes.’ ‘I got criminal money and then didn’t do anything with it for two years.’ ‘Some of our judicial systems is not fit for purpose.’ ‘Don’t oversell a product, be real.’ ‘I was forced to be me, after being disfigured.’ About the Guest Katie Piper is a best-selling international author, inspirational speaker, TV presenter and charity campaigner. Katie made the decision to share her story in a remarkable film for the Cutting Edge strand on Channel 4 called ‘Katie: My Beautiful Face’ which was watched by over 3.5million viewers and nominated for Best Single Documentary at the BAFTA Television Awards in 2010. In 2009 she set up a charity The Katie Piper Foundation to help people with burns and scars to reconnect with their lives and their communities. Simon Cowell supported Katie by becoming the patron and remains actively involved to date. The charity’s vision is a world where scars do not limit a person’s function, social inclusion or sense of well-being. In addition to her charity and writing commitments, Katie is also a TV presenter. Contact Method Website: https://www.katiepiperandyou.co.uk Twitter: https://twitter.com/KatiePiper_ Facebook: https://www.facebook.com/katiepiperofficial/?fref=ts Instagram: https://www.instagram.com/katiepiper_/ [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979  disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

Rob covers 10 top tips to minimise the amount of competition against you. Lots of people complain to me that they’re scared to train people because they’re worried that they’ll leave and set up their own business and become competition. Listen to this episode to find out how to prevent or minimize this from happening to you!    Key Takeaways  You can’t really fully stop your clients from becoming competition. Even if you could you shouldn’t want to stop them because it can help to step up your game and keep you motivated to do better.  If you want to grow you have to train people, if you want to grow you must let go. You need to trust people to do what you do in order to grow an empire. You will rise to become more powerful, the more people you train and elevate up.  Create the systems, processes and manuals that transcends people, that you train, so that if they leave then you can replace them. Which means you’re not reliant on an individual once you’ve trained them.   If you know the values of the individual and what’s important to them and you meet their needs through your enterprise then they’re more likely to stay rather then start up themselves. We call them intrepreneures.  People like to see progression and see where their future could be. People will feel more motivated if they feel like their hard work is being recognised and rewarded. Once you’ve trained an individual and given them the resources they need in order to do their job then leave them to it. No one likes to be micromanaged.  If you see a window of opportunity where someone is looking to start up on their own then you could offer to JV with them rather than them starting up completely alone.  Most people think that if someone wants to become competition and start up on their own, they want to screw you over. However that’s not necessarily the case, not many people think ‘yeah I’m going to start up to screw them over’.  If you ever use the card “do as I say as you work for me”, then you’re going to make them vicious.  Best Moments  “Competition can keep you more motivated, inspired and you can learn from them”  “A leader develops leaders”  “If you understand the value of the individual, you’re more empowered to motivate them”   “You can pay your staff less using PRA – Progression, Recognition and Autonomy.”    “Don’t get too worked up about people screwing you over all of the time.”  “As soon as you see a different attitude towards your competition then your competition will immediately change.”  “When you collaborate, train, hire, work with people, they do not work for you.”  “You serve your partners, trainers and staff as best as you can and then they are likely to serve you as best they can.”  [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com