CXOTalk

Financial service is undergoing major disruption and transformation. On this episode, we hear from Ron van Kemenade, CIO of ING Bank, who shares his strategy and explains the impact of digital transformation on banking. Ron van Kemenade is a senior technology executive with over 20 years of experience in the financial services industry, as well as telecommunications and internet.Over the past couple of years, his focus has gradually shifted from more commercial and operations roles towards information technology. Ron finds the influence that the (changes in) information technology can make on the customer experience of a company’s customers very motivating.

Health care is ready for digital transformation. Changing consumer expectations combined with new technologies have pushed even the largest health care providers to innovate and improve patient care. On this episode, Preston Simons,CIO of Aurora Health Care, discusses transformation in this important field. Preston Simons is Chief Information Officer at Aurora Health Care. Prior to joining Aurora, Preston Simons served as chief information officer for Abbott Laboratories for more than 10 years, where he was responsible for all aspects of the IT department which at one time had more than 4,000 employees and IT contractors. He was also accountable for many IT functions at Abbott`s spin-off AbbVie. Prior to that, he served as an IT leader in several health systems, a health insurance plan and in the pharmaceutical industry. In addition to affiliations with a number of health care IT organizations, Simons has had leading roles in the Chicago CIO Institute and other leadership summits. Simons holds a bachelor`s degree in business administration from the Illinois Institute of Technology and a master`s degree from the Booth School of Business, University of Chicago.

Digital transformation involves changes to an organization's business model, corporate culture, processes, and other people-focused activities. Although technology, platforms, and data can enable these changes, the focus remains on defining business goals and achieving outcomes. In this episode, we explore the relationship between technology and gaining the business outcomes associated with digital transformation.Paul Daugherty is Accenture’s chief technology officer and leads the company’s Technology Innovation & Ecosystem group. He is also a member of Accenture’s Global Management Committee.

The future of customer relationships is data. From the Internet of Things to machine learning, companies that develop a sophisticated understanding of data will better serve their customers. In this episode, we speak with two technology pioneers about data and where its going.Adam Bosworth is Salesforce's Executive Vice President of the IoT Cloud, which helps organizations connect billions of events from devices, sensors, applications and more from the Internet of Things to Salesforce.Dr. Gary William Flake is the CTO of Search & Data Science at Salesforce. He is responsible for the vision, strategy and product development for the search platform that powers the world’s #1 CRM company.

Culture change is a key for any digital transformation initiative. The shift from one business to another is often accompanied by a need for people in the organization to adopt new processes, ways of working, and approaches to break down silos and relate differently to customers. Although culture change is critically important to transformation, it is difficult and time-consuming to achieve. In this episode of CXOTALK, we speak with two experts on the intersection of transformation, culture, and business models.

The Small Business Innovation Research (SBIR) program offers a unique model for funding technology innovation. The SBIR serves as a portal to connect small businesses, academics, and startup with partners in agencies across the government. It also provides assistance to ensure that small companies are treated fairly during their engagement with the federal government. Nagesh Rao currently serves as Chief Technologist with the US Small Business Administration’s Office of Investment & Innovation. His portfolio of work includes the SBIR/STTR program and coordination of the Fueling Small Business Innovation Interagency Policy Committee for the White House’s Lab to Market Commercialization Agenda.

The power industry is undergoing significant disruption and digital transformation. On this episode, the Chief Digital Officer of GE Power guides us through these disruptions and explains how General Electric is changing as a result.Ganesh Bell is Chief Digital Officer & GM, Commercial Software & Analytics at GE working across its largest industrial business Power & Water and GE Software. In this position he leads digital innovation and transformation – responsible for the digital solutions business and digital engagement to drive business growth.

Digital transformation and innovation are core elements of the business strategy for the American Cancer Society, a large non-profit organization. On this episode, Jay Ferro describes the role of technology in driving business changes at the Society.Jay Ferro, chief information officer for the American Cancer Society, is responsible for the people, strategy and operations of the global information technology of the organization. He is a recognized technology leader, known for creating and executing strategic visions to achieve business goals.

How do platforms, data, and the internet of things come together create innovation in the enterprise? In this episode, Quentin Clark, Chief Business Officer at SAP shares his view on technologies that can drive transformation and business model innovation.In addition to being SAP's Chief Business Officer, Quentin Clark is a member of the Global Managing Board of SAP SE. He is responsible for defining the direction for SAP and for advancing the company’s business strategy. In this role, he heads corporate strategy, corporate development, partner strategy and development, and portfolio strategy activities.

Digital disruption is driving significant change in the consulting and outsourcing industry. As a result, business model change is a part of today's consulting environment. On this show, we talk with Matt Preschern, Executive Vice President and Chief Marketing Officer of HCL Technologies, a US$7 billion global information technology services company with 100,000 employees.In his role as the company’s CMO, Matt leads all marketing functions including global business and strategic marketing, sales enablement and corporate communications to drive demand, growth and value for the HCL Technologies brand.