CXOTalk

Digital transformation has come to food retailing and supermarkets. We talk with Gabriele Tubertini, CIO at Coop Italia, the largest grocery retailer in Italy. Gabriele spearheaded the EXPO project, building the supermarket of the future. Prior to joining Coop Italia in September 2011, he served as Operations, Technology & Claims Director at RSA Group, and earlier as CIO at Granarolo (Dairy Products), and as General Manager of Mercato Impresa S.p.A (Milan, Italy).

Building a brand requires special expertise and a deep understanding of the audience. On this episode, we talk with Sharon Feder, Chief Digital Officer for Watch Entertainment, the parent company for the businesses of television personality Rachael Ray.In her role as CDO, Sharon works across the company's core media, consumer product and philanthropic initiatives to build new digital opportunities and experiences for the brand and its very loyal fan base.

The legal industry has been slow to adopt new technologies and innovate new business models. On this episode, Michael Shea, CIO of one of the largest law firms in the world, Morgan Lewis, talks about innovation and disruption at law firms.Michael Shea leads a dynamic team that provides technology services to Morgan Lewis staff and clients around the world. Michael joined Morgan Lewis in 2014 and brings with him experience as a CIO who manages large, global teams; leads entrepreneurial ventures; and has professional service experience working with Fortune 1000 management teams on innovation programs.

Healthcare is undergoing major disruption as new sources of competition combine with changing consumer expectations. We explore these issues with Mayur Gupta, Chief Digital Officer at Healthgrades.Mayur Gupta is the Senior Vice President, responsible for the OmniChannel Solutions business and Digital Capabilities across the organization. He heads up the vision, strategy and activation of one of the largest digital marketplace platforms in healthcare; delivering seamless OmniChannel Experiences and always-on patient engagement that drive better health outcomes and maximizes lifetime value for hospitals.

Digital transformation is a challenge of leadership and communication. Even when technology is involved, the real work requires understanding culture and motivating stakeholders. In this episode, we speak with Joe Hart, from Dale Carnegie, to learn the lessons of leadership.Joe Hart is the President and CEO at Dale Carnegie Training. In addition to being a Dale Carnegie graduate, Hart worked closely with the company as a strategic partner for nearly 10 years. He attributes much of his success in business to the Dale Carnegie training he had early in his career.

Chief Information Officers are on the front lines of digital transformation. Not only are CIOs responsible for managing change, but the role can affect both the internal organization and customers. On this episode, we explore these issues with Bask Iyer, the CIO of VMware.Bask Iyer joined VMware in March 2015 and serves as the company’s Senior Vice President and Chief Information Officer. Iyer leads VMware’s global information and technology organization, a group that manages critical technology systems supporting the company’s worldwide business operations.

Human capital management is at the forefront of digital change and transformation. For this episode, a senior leader from one of the largest HCM product organizations in the world shares his view of this evolving landscape.Stuart Sackman leads ADP’s Global Product and Technology (GPT) organization, overseeing both client-facing product development and internal technology (CIO/CTO) operations. Stuart ensures that the GPT team’s work aligns with ADP’s overall technology efforts and our strategic goal of becoming the world’s leading provider of Human Capital Management solutions.

User experience is one of the most important and least understood aspects of digital transformation. For this episode, we talk with a leading world expert about user experience and how to engage consumers in the best way possible.Brian Solis is a principal analyst at Altimeter Group, a Prophet company. He is also an award-winning author, prominent blogger/writer, and keynote speaker. A digital analyst, anthropologist, and futurist, Solis has studied and influenced the effects of emerging technology on business, marketing, and culture.

Oracle is one of the largest technology companies in the world. On this episode, we speak with a senior executive to learn about the future of enterprise software.Steve Miranda is Executive Vice President of Oracle Applications Product Development. He is responsible for leading all aspects of product strategy, product development, and product delivery for Oracle's applications and related cloud services. This includes Oracle Fusion Applications and Oracle's newest products for customer service and support, commerce, and talent management.

Marketing and sales are essential parts of digital transformation, however, the transition to digital marketing can be fraught with challenge. In this episode, McKinsey partner, David Edelman, offers advice for successfully making the shift to digital marketing at a sophisticated level. David Edelman is a global co-leader of our Digital and Marketing & Sales Practices, based in Boston. For more than 20 years, David has specialized in helping marketing executives manage the strategy, organization, and infrastructure transformations required to become “digitally adroit” leaders. From creating digital centers of excellence, to developing marketing technology architecture plans, to redesigning entire go-to-market approaches, David has led work that is both strategic and highly tactical.