
Property Management Brainstorm
Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022).
Latest episodes

Nov 18, 2022 • 35min
PMB Classic Rewind: Building a Solid PM Company Ft. Kellie Tollifson
We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.Bob Preston and Kellie Tollifson, of T-Square Properties discuss what it takes to build a solid property management business. They also review how much it helps to be a National Association of Residential Property Managers member, or NARPM (N-A-R-P-M). Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Oct 21, 2022 • 29min
PMB Classic Rewind: Resident Benefits Package Ft. Andrew Smallwood
We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.One of the newest trends in the property management industry is the Resident Benefits Package. Our guest on this episode is Andrew Smallwood of Second Nature, the leading provider of RBP program implementation. Bob and Andrew discuss why air filters are essential for a healthy home environment and how Second Nature can help property management companies launch their RBP. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Sep 16, 2022 • 39min
PMB Classic Rewind: Tenant Turnover Process Ft. James Barrett
We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind.The tenant turnover process can be a huge hassle when managing a rental portfolio. From listing and promoting the property to screening tenants, then signing the lease, it can sometimes take a village to manage the process at scale effectively.Bob Preston discusses these challenges for property management companies with James Barrett, co-founder of Tenant Turner, a software application that takes the hassle out of the tenant turnover process. They have perfected the self-showing concept, which has proven to be a game changer for property managers.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Aug 19, 2022 • 30min
PMB Classic Rewind: Broker Trust Account, Ft. Allison Disarro
We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. This episode is the OG, one of my very first, and you can tell as I was still perfecting my audio quality (ha-ha). But the content is still pertinent today, regarding Broker Trust account compliance, featuring Allison Disarro, at the time with Seacoast Commerce Bank, now Enterprise Bank, and Trust. Bob and Allison discuss the concept and importance of the Broker Trust Account for property management companies, how these accounts are set up correctly, and which funds will be held in the account.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Jul 22, 2022 • 45min
PMB Classic Rewind: Best Practices for Mold Damage Ft. Jason Widmer
We have big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. In this episode, Bob Preston addresses that four-letter word, MOLD, with his guest Jason Widmer. Best practices in the property management industry are critical for maintenance, and the most rapid response is required when there is water damage. Bob and Jason roll up their sleeves and dive into restoration best practices.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Jun 17, 2022 • 44min
PMB Classic Rewind: Tackling Homelessness Ft. Todd Gloria, Mayor of San Diego
We have some big plans to relaunch Property Management Brainstorm, with a renewed definition and a sense of purpose, coming in August of 2023. In the meantime, we are producing some reruns of the best podcast episodes, called PMB Classic Rewind. In this episode, Bob Preston tackles the homelessness issue with Todd Gloria, Mayor of San Diego. A crisis is emerging in which many US citizens cannot afford housing and live in substandard conditions. As active participants in the property management industry, what is our responsibility to contribute solutions to this housing crisis? Bob addresses this question and more in this inspiring episode.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

May 5, 2022 • 53min
Episode 68: Achieving Efficiencies in Property Management
Can you imagine turning units without having to leave the office? In today’s episode, we find out how property management software can do just that. Joining Bob today is Kobi Bensimon, Founder of Showdigs – the only property management software with on-demand showing agents. It has completely disrupted the residential property management industry by providing a network of actively licensed real estate agents who are trained to handle showings, alongside an easy-to-use scheduling system for prospects.In this fascinating conversation, we find out how Showdigs works, the benefits of having a distributed workforce, managing more properties in a larger geographic area, and some key efficiency killers to look out for.Topics Covered:[2:53] Kobi Bensimon introduces himself and how he founded Showdigs.[6:14] How Showdigs works and how it helps reduce ‘windshield time’[11:12] The on-demand nature of the platform and the benefits of having a distributed workforce[13:10] Working with licensed active field agents through Showdigs[19:24] The interaction between a property management company and the agent[21:50] The importance of having trust in field agents through the platform[24:21] The typical workflow of making a listing[27:01] How to overcome inbox overwhelm[30:01] Handling the Move In Move Out (MIMO) process[34:16] Showdigs’ process for documentation[36:13] How an agent looking for a side gig can join Showdigs [39:13] The importance of metrics and KPIs – and the ones to look out for[46:47] Kobi’s story of emigrating from Israel to the US, and how he built his first property management tool, ActiveBuilding, after studying at MIT.Connect with Kobi Bensimon, Founder, Showdigs and ActiveBuildinghttps://www.linkedin.com/in/kbensimon/Find out more about Showdigshttps://www.showdigs.com/ Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Apr 28, 2022 • 56min
Episode 67: Is California in a Housing Crisis?
Is California in a housing crisis? This is a rhetorical question because the answer is an astounding YES! In California, an estimated 150,000 citizens have become homeless or live in shelters, while over 7 million Californians have been impacted by gentrification and are living in poverty. The median home price in California has eclipsed $800,000. Meanwhile, California remains one of the most difficult places in America to build affordable housing.At the CALNARPM Conference in Napa Valley, April 21, 2022, Bob hosted and facilitated a panel in front of a live audience that addressed this topic. For this episode of Property Management Brainstorm, we've turned a recording of that panel into a podcast! Bob posed some dicey questions to the expert panel which resulted in a lively discussion. Bob is joined on the panel by Oscar Wei, Deputy Chief Economist, California Association of Realtors; Aaron Eckhouse, Regional Policy Director, California YIMBY ; and Keith Becker, General Manager, DeDe’s Rentals, Santa Rosa, CA. Topics Covered[3:15] Bob, Oscar, Aaron, and Keith introduce themselves to the audience at CALNARPM.[5:50] A recent 60 Minutes segment, featuring Seattle, focused on the housing and homeless crisis in that city. [11:30] California's housing crisis is a complicated topic. What are the reasons we find ourselves in this situation?[18:45] California builds far below the approximately 180,000 homes needed each year, just to keep up with growth. So what is broken, why aren't we building?[25:55] The supply of starter homes is shrinking by about 17% per year, a new generation of Californians don’t want to be tied down to a mortgage, and institutional investors are paying cash for single family homes, all of which have an impact on our local housing stock. [37:10] With rents escalating at a rapid rate, are further protections needed for renters in California beyond AB 1482 and AB 3088?[47:45] Are corporations, property management companies, and private citizens doing enough to have an impact on our housing crisis?Connect with Oscar Wei, California Association of Realtorshttps://www.car.org/marketdata/podcastConnect with Aaron Eckhouse, California YIMBYhttps://cayimby.org/Connect with Keith Becker, DeDe's Rentalshttps://www.dedesrentals.com/Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Mar 6, 2022 • 40min
Episode 66: Hiring Virtual Staff Members, Featuring Pete Neubig of VPM Solutions
In a property management company, recruiting and maintaining staff members who fit within the company culture is one of the biggest business challenges. Most of us in the post pandemic world are running hybrid if not fully remote work routines so there is no reason to be tied by geographic boundaries. On this episode of Property Management Brainstorm, Bob speaks with Pete Neubig, CEO at VPM Solutions, about finding and retaining talent in your property management company. VPM Solutions is an online placement, payment, and training platform dedicated exclusively to the property management industry, to connect employers with virtual assistants.Topics Covered[2:55] Pete introduces himself and company, VPM Solutions.[6:25] What is going on with the “big quit” and why is it so hard to find good people to fill open positions in our companies?[12:30] Pete explains how VPM Solutions works and walk us through the process of finding virtual employee candidates.[14:45] What is a Virtual Assistant and what are the positions within property management companies which a VA could be hired to fill?[18:00] What is the typical savings a company may see in hiring a virtual staff member and why?[21:50] Are employers at risk at all in getting flagged by state employment regulators?[25:48] Differences between VPM Solutions and other virtual assistant companies.[27:50] What’s involved in getting started with VPM Solutions and how much does it cost?[31:40] Pete talks about his side hustle as the host of NARPM Radio and tells a great story about his positive experiences in training and participating in Triathalons.Connect with Pete Neubighttps://www.vpmsolutions.com/Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Mar 4, 2022 • 5min
Five Minute Friday #66: Excite! This Year's CALNARPM Conference in Napa Valley, CA
On this episode of Five Minute Friday, Bob brings his excitement about the upcoming CALNARPM Conference, April 20th - 22nd, in Napa Valley, CA!This is a must attend property management conference, especially if you are a property manager or landlord practicing within the State of California. No kidding, it is the best state chapter conference every year and registration is only $295. Hurry and get registered now before it sells out! There will be an amazing slate of speakers, best networking you can find in the property management industry, and all within the ambiance of the California Wine Country in Napa, CA.We have two fantastic key note speakers: Chip Eichelberger will be speaking on the ability to ‘Get Switched On’ and be at your best consistently in your property management business. Holden Fox will share “The Million Dollar Client Experience” on leveraging the smallest changes that will generate outsized benefits.Throughout the conference you will also have your choice of listening to sixteen amazing breakout session speakers addressing property management paradigm shifts, legal changes, and compliance requirements in the state of California.There will also be a solutions and services tradeshow with twenty-eight sponsors, showing and demonstrating what can make your property management business more profitable.Get registered today and we will see you there when we kick off the CALNARPM Conference and Tradeshow at 9 am on April 21, 2022 in Napa, CA! Check out the Conference Agenda and get your ticket here: https://narpmcalifornia.org/conference/ Register for the Education Courses on April 20th:Intro to Maintenance with Steve Schultz, MPM® : See More on NARPM.org and RegisterAdvanced Personnel Procedures with Kellie Tollifson, MPM®: Read More on NARPM.org and Register Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.
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