

Property Management Brainstorm
Bob Preston
Welcome to Property Management Brainstorm, the ultimate podcast for property managers, PropTech ventures, and real estate investors! Join industry expert Bob Preston as he brings you the latest trends, best practices, and invaluable guidance in the world of property management. Whether you're just starting or thriving in the business, Property Management Brainstorm is your go-to destination for all things property management. Bob is a nationally known figure in the USA property management industry with over 25 years of experience in building and growing property management companies while advising more than 28 property management locations and 12,000+ doors. He has been awarded three prestigious designations by the National Association of Residential Property Managers (NARPM): the RMP® (Residential Management Professional), MPM® (Master Property Manager), and the CRMC (Certified Residential Management Company). He served as President and board of directors of the California State Chapter (CALNARPM) for 2020-2023 and on the NARPM National Board of Directors as the Southwest Regional Vice President (2022).
Episodes
Mentioned books

Mar 25, 2019 • 29min
Episode 11 - When to Re-key and Replace Smoke/Carbon Detectors, Featuring Dathan Kern of Kern Key
In this episode, Bob welcomes his guest Dathan Kern, the owner and head locksmith of Kern Key in San Diego. Dathan explains the importance of re-keying a rental property at tenant move-out, before a new tenant moves into the property, along with other tips on keeping your home secure. He also explains how and why carbon monoxide and smoke detectors should be tested on a regular basis as well as the current State of California code on where they should be installed. As a further discussion point, Bob brings up the growing popularity of keyless entry devices for a rental property such as digital combination locks. For more information about KernKey, click on this link to the Kern Key website. This episode is always available for listening, sharing, or download at Property Management Brainstorm. You will also find a complete time-stamped transcript at Transcript of This Podcast Episode 11.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Mar 18, 2019 • 43min
Episode 10 - Protecting Rental Properties for Landlord Peace of Mind, Featuring Dave Holt, Co-founder at SureVestor
Bob discusses a new concept in protecting rental properties to give landlords additional peace of mind from tenant-related risks. This episode features Dave Holt, co-founder at SureVestor, a company which provides this a unique form of insurance when renters are in your home. Dave explains this new insurance product, how it works, and what aspects are covered under the policy. Dave also shares his insights on costs involved in the three things landlords fear most: malicious damage by a tenant, loss of rent if the lease is abandoned, and unlawful detainer action (eviction). Bob discusses his plans for implementing SureVestor at North County Property Group as part of the company's Premium Program for San Diego Property Management. For more information about SureVestor, click on this link to the SureVestor website. This episode is always available for listening, sharing, or download at Property Management Brainstorm. See a complete time-stamped transcript of This Podcast Episode 10.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Mar 8, 2019 • 45min
Episode 9 - Maximizing Income on a Vacation Rental, Featuring Matt Hoffman, Head of Short-term Rentals for Kigo
Bob discusses best practices for managing all of the moving parts of a short-term rental, commonly referred to as vacation rental, with Matt Hoffman, Head of Short-Term Rentals at Kigo, a RealPage Company. The software as a service (Saas) provided by Kigo is specifically designed for managing short-term rentals. Bob and Matt exchange views on the definition of a short-term rental, what distinguishes a short-term rental from a long-term rental, and the ideal characteristics of a property owner thinking about renting their home as a short-term rental. Matt also offers his insights and opinions on the rapid growth of the STR market as well as valuable advice to owners of short-term rentals looking to maximize their income and book great tenants. Bob also offers his experiences in implementing and using Kigo as a current subscriber to the software at North County Property Group. For more information about Kigo, click on this link to the Kigo website. This episode is always available for listening, sharing, or download at Property Management Brainstorm. See a complete time-stamped transcript of This Podcast Episode 9. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Sep 17, 2018 • 29min
Episode 8 - Marketing Your Rental Property, Featuring Dave Borden, CEO of PMW
Bob discusses best practices for rental property marketing with Dave Borden, CEO at PMW. Dave provides valuable advice and insights on how to promote a vacant rental to attract, respond to, and obtain a lease with a top notch tenant. Dave also offers his recommendations pertaining to which Internet sites are best for posting rental ads, the proper use of social media to promote a rental property, the pitfalls when communicating with prospective tenants, and why it might be best to leave this process to a professional property management company. He offers some quick math on the cost of listing and marketing a property yourself as a homeowner vs. hiring a property manager. Take a listen to the podcast and hear what he had to say about these topics and more. For more information about Dave and his company, click on this link to PMW. This episode is always available for listening, sharing, or download at Property Management Brainstorm. Click here for a complete written and time stamped Transcript of This Episode.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

May 24, 2018 • 30min
Episode 7 - Managing a Pet Policy, Featuring John Bradford, Pet Lover and Founder of PetScreening.com
Bob discusses rental property pet policies and the importance of pet and assistance animal screening with John Bradford, Pet Lover and Founder of PetScreening.com. John explains risk management for pet friendly rental properties and the nuances surrounding ADA and Fair Housing Laws pertaining to assistance animals. PetScreening.com offers a great solution to property management companies, homeowners, and tenants to register and screen pets through their 3rd party platform. To learn more about this terrific platform visit PetScreening.com. This episode is always available for listening, sharing, or download at Property Management Brainstorm. Click here for a complete written and time stamped Transcript of This Episode. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Apr 30, 2018 • 30min
Episode 6 - Keeping Your Rental Property Well Maintained, Featuring Zorik Gordon, CEO at Serviz
Bob discusses the importance of keeping a rental home properly maintained with Zorik Gordon, CEO at Serviz, a company which offers online home services on demand. Keeping a rental property in good working order is one of the most important aspects of maximizing rental income and making tenants comfortable and happy in your home. Have you ever asked yourself the question "Why can't we book and buy local maintenance services online, just like we order and buy products online?" Zorik helps answer that question. Serviz offers a great solution to property management companies and homeowners to quickly and easily find and schedule professional maintenance tradesmen such as handymen, plumbers, electricians, etc to make repairs. Zorik provides his insights as to why scheduling maintenance pros has historically been a frustrating experience and how the new platform offered by Serviz helps streamline the process. To learn more about Serviz visit www.Serviz.com. This episode is always available for listening, sharing, or download at Property Management Brainstorm. See a complete time-stamped transcript of This Podcast Episode 6.Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Mar 20, 2018 • 32min
Episode 5 - The Importance of the Broker Trust Account, Featuring Allison Disarro, Senior Vice President of Property Management Banking at Seacoast Commerce Bank
Bob discusses the concept and importance of the Broker Trust Account for property management companies with Allison Disarro, Senior Vice President of Property Management Banking at Seacoast Commerce Bank. Real estate brokers and property management companies receive and hold funds in their everyday course of business from tenants and property owners for rent payments or property improvements. Property managers must accept, control and account for these "trust funds" within compliance under State of California Bureau of Real Estate standards. The improper handling of trust funds can put the monies at risk and may be cause for the suspension of a Broker's license. As such, it is very important for homeowners considering renting their properties to hire a property manager that has a properly established and documented Broker Trust Account. Allison provides her expert explanation of the importance of the trust account, how these accounts should be set up, and what questions a homeowner can ask of their property manager to make sure their owner funds are properly deposited and protected. This episode is always available for listening, sharing, or download at Property Management Brainstorm. See a complete time-stamped transcript of This Podcast Episode 5. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Feb 8, 2018 • 31min
Episode 4 - The Future of Short Term Rentals, Featuring Dwight Worden, Mayor of the City of Del Mar, California
Bob discusses the future of Short Term Rentals (STRs) with Dwight Worden, the Mayor of Del Mar, California. Bob and Dwight cover the new ordinance put in place in Del Mar to regulate rentals, room sharing, and house exchange of less than 30 days in duration. Sometimes referred to as Vacation Rentals, STRs have grown in popularity in many communities and neighborhoods throughout North County San Diego (Cities of San Diego, Del Mar, Solana Beach, Encinitas, and Carlsbad). The growth of the "sharing economy" and the online explosion of STR websites such as Airbnb, VRBO, HomeAway, and FlipKey have increased the number of property management companies and individual homeowners offering furnished homes to vacationers. This is not unique to North County San Diego, but is occurring in residential neighborhoods all over the world. This has rapidly become an emotionally charged topic, as conflict can occur between property owners who want to profit from short term renting and others who see STRs as turning their neighborhoods into commercial hotel zones. This episode is not intended to determine a right or wrong answer to this issue, but rather explores what City Councils are doing, now and in the future, in regard to STR regulation, zoning, and enforcement. This episode is always available for listening, sharing, or download at Property Management Brainstorm. See a complete time-stamped transcript of This Podcast Episode 4. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Jan 10, 2018 • 37min
Episode 3 - Legal Aspects of Being a Landlord in the State of California, Featuring Ted Smith of Ted Smith Law
Bob discusses the importance of understanding California landlord-tenant laws with Ted Smith, the owner and principal at Ted Smith Law in San Diego, CA. Being a landlord or property manager in California requires awareness of specific federal and state laws as well as local ordinances pertaining to renting to tenants. Some of the common legal pitfalls include violating fair housing laws, security deposit charges, how much can be charged for a tenant screening, procedural timing on serving notices for ending tenancy or if a tenant is late on rent. There are also many disclosures regarding environmental hazards, property particulars, and even bedbugs. Failure to follow the proper legal protocol could lead to lengthy and expensive disputes with a tenant and possibly financial penalties. In this episode, Bob and Ted cover many of the key legal aspects pertaining to being a landlord and why individual homeowners with the desire to rent their property should consider hiring a property manager rather than trying to do it themselves. Ted also offers many legal insights and some important guidance on staying in compliance during the rental process. This episode is always available for listening, sharing, or download at Property Management Brainstorm. See a full time-stamped transcript of This Podcast Episode 3. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.

Dec 16, 2017 • 39min
Episode 2 - Obtaining the Correct Insurance Policy for Your Rental Property, Featuring Chris Mahlberg of Farmers Insurance
Bob discusses the importance of obtaining the proper insurance on various types of rental properties with Chris Mahlberg, from the Farmers Insurance Office of Kirk Miller in San Diego, CA. Having the correct insurance policy in place for your rental property is a critical aspect of property management, protecting your home from damage, and limiting exposure to tenant liability. When considering the possibility of renting their home, one of the first steps a homeowner should take is speaking with their insurance agent about their plans and how to obtain the correct insurance. Bob and Chris cover the various types of insurance available such as landlord policies for a long-term rental, renter's insurance for tenants, vacation rental insurance for short term/furnished rental properties, and damage protection insurance for vacation renters. Chris also offers his professional insights, guidance, and examples of why this is such an important aspect of property management and renting your home. This episode is always available for listening, sharing, or download at Property Management Brainstorm. See a full time-stamped transcript of This Podcast Episode 2. Connect with Bob Prestonhttps://www.propertymanagementbrainstorm.com/This episode is always available for listening, sharing, or download at Property Management Brainstorm. Subscribe to Property Management Brainstorm on Apple Podcasts, Google Podcasts, Stitcher, Spotify, TuneIn, iHeart Radio and YouTube.