Case Interview Preparation & Management Consulting | Strategy | Critical Thinking

Welcome to an episode with workplace loneliness experts and thought leaders, Ryan Jenkins and Steven Van Cohen. Get Ryan's book here: https://amzn.to/3SOSwiY In this episode, Ryan and Steven discuss a vital, sensitive, and very interesting topic: loneliness. Oftentimes, loneliness and emotional pain is taken lightly compared to physical pain. But physiologically, the effect is nearly the same. The conversation revolved around answering why do we feel lonely and how we can battle and address this issue. Ryan and Steven talked about the significance of awareness, connection, a sense of safety and belonging, and mental health, which largely contributes to resolving loneliness and is the key to developing a healthy personal and professional environment. Ryan Jenkins CSP® (Certified Speaking Professional™) is an internationally recognized keynote speaker and three-time published author. He speaks all over the world to companies such as State Farm, Salesforce, Wells Fargo, FedEx, Liberty Mutual, and John Deere. For a decade, he has been helping organizations create engaged, inclusive, and high-performing teams by lessening worker loneliness and closing generational gaps. Ryan’s top-ranked insights have been featured in Forbes, Fast Company, and The Wall Street Journal. He is also co-founder of LessLonely.com, the world’s first resource fully dedicated to reducing worker isolation and strengthening team connections. Ryan lives in Atlanta, GA with his wife, three children, and yellow Labrador. Steven Van Cohen is a global leadership consultant, author, and executive coach. Steven has spent 12 years working with hundreds of leaders from organizations like Salesforce, The Home Depot, Komatsu, and Bridgestone, helping them improve worker well-being, reduce employee isolation, and boost team belonging. Dubbed "The Leadership Whisperer," Steven has inspired thousands through his workshops, keynotes, and virtual events. He is co-founder of LessLonely.com (the world's first resource for addressing loneliness at work) and CEO of SyncLX (a consultancy that works with many Fortune 500 companies.) Steven holds a Master of Science in Organizational Development from Pepperdine University and a BA from The University of Illinois Champaign-Urbana. Steven lives in San Juan Capistrano, CA with his wife and two daughters. Get Ryan & Steven’s book here: Connectable: How Leaders Can Move Teams From Isolated to All In. Ryan Jenkins & Steven Van Cohen: https://amzn.to/3SOSwiY   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with the CEO of Meetup, David Siegel. Get David's book: https://amzn.to/3QqTkJ6 In this episode, David talks us through his epic journey of becoming and remaining the CEO of Meetup in spite of the challenges that the organization faced and, later on, conquered. He also spoke about Investopedia – which he was the CEO of prior to joining Meetup. David also highlighted and elaborated on what a community is, how it works, and the value that it brings. David Siegel is the CEO of Meetup, the largest platform for finding and building local community. He has over 20 years of experience as a technology and digital media executive leading organizations through innovative product development, rapid revenue growth, and digital traffic acceleration. Prior to joining Meetup, David was CEO of Investopedia. Before that, he was president of Seeking Alpha. He hosts the podcast Keep Connected, which is dedicated to the power of community. David holds a BA in Philosophy, Politics & Economics and an MBA from the University of Pennsylvania. He is an adjunct professor at Columbia University where he teaches strategic planning and entrepreneurship. He lives in White Plains, New York with his wife and three teenage children. In his spare time, he likes to pop in on Meetup events. Get David’s book here: Decide and Conquer: 44 Decisions That Will Make or Break All Leaders. David Siegel: https://amzn.to/3QqTkJ6 Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with Ravin Jesuthasan, a global thought leader and best-selling author, and John Boudreau, a Professor Emeritus of Management and Organization at the University of Southern California. Get John's book here: https://amzn.to/3BJRiiY In this episode, John and Ravin lay out the core principles of work operating systems, and their views about the future of work and jobs that are rapidly evolving through the emergence of alternative work arrangements, diversity, accelerating automation, and the underlying challenges and opportunities that leaders and organizations are battling to overcome. Ravin Jesuthasan is the global leader of Mercer’s Transformation Services business. He is a recognized global thought leader, futurist, and author on the future of work and workforce transformation. He has led multiple research efforts on the global workforce, the emerging digital economy, the rise of artificial intelligence, and the transformation of work. Ravin has led numerous research projects for the World Economic Forum, including many of its ground-breaking studies on the transformation of work and the global workforce. He is a regular participant and presenter at the World Economic Forum’s annual meetings in Davos and Dalian/Tianjin and is a member of the forum’s Steering Committee on Work and Employment. Ravin has been a featured speaker at conferences in North America, Europe, Asia Pacific, the Middle East, and Latin America. He has also been featured and quoted extensively by leading business media, including CNN, BBC, The Wall Street Journal, CNBC, Fortune, FT, The Nikkei (Japan), Les Echoes (France), De Telegraaf (Netherlands), South China Morning Post, and Dubai One TV among others. Ravin was also an advisor to and featured prominently on PBS’s widely acclaimed documentary series The Future of Work. Ravin is a frequent guest lecturer at universities around the world, including Oxford University, Northwestern University, New York University, and the University of Southern California. John Boudreau is recognized worldwide as one of the leading evidence-based visionaries on the future of work and organization. Through breakthrough research on the bridge between work, superior human capital, leadership, and sustainable competitive advantage, John W. Boudreau, Ph.D. is much sought after by organizations, businesses, and the academic world for his insight and innovation in the fields of Human Resources, Human Capital Management, and Executive Development. Dr. Boudreau is Professor Emeritus of Management and Organization and a Senior Research Scientist with the Center for Effective Organizations at the Marshall School of Business, University of Southern California. His large-scale research studies and focused field research addresses the future of work and the global HR profession, work automation, HR measurement and analytics, decision-based HR, executive mobility, HR information systems, and organizational staffing and development. A strong proponent of corporate/academic partnerships, Dr. Boudreau helped to establish and then directed the Center for Advanced Human Resource Studies (CAHRS) at Cornell University, where he was a professor for more than 20 years. Get John and Ravin’s book here: Work without Jobs: How to Reboot Your Organization’s Work Operating System (Management on the Cutting Edge). John Boudreau & Ravin Jesuthasan: https://amzn.to/3BJRiiY Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with a highly regarded economist and best-selling author, John A. List. Get John's book here: https://amzn.to/3BDlHzj In this episode, John defined scaling – an overused yet often confused word in the startup world today – and elaborated the term. He also spoke about the voltage effect and how it relates to scaling. The discussion revolved around the five vital signs that every scalable idea must possess to avoid voltage drops and gave numerous realistic examples to help us visualize each sign. John also shared the top things that we must keep in mind when making decisions related to scaling. Professor John A. List is the Kenneth C. Griffin Distinguished Service Professor in Economics at the University of Chicago. His research focuses on combining field experiments with economic theory to deepen our understanding of the economic science. In the early 1990s, List pioneered field experiments as a methodology for testing behavioral theories and learning about behavioral principles that are shared across different domains. He co-authored the international best seller, The Why Axis, in 2013. List was elected a Member of the American Academy of Arts and Sciences in 2011, and a Fellow of the Econometric Society in 2015. List received the 2010 Kenneth Galbraith Award, the 2008 Arrow Prize for Senior Economists for his research in behavioral economics in the field, and was the 2012 Yrjo Jahnsson Lecture Prize recipient. He is a current Editor of the Journal of Political Economy. Get John's book here: The Voltage Effect: How to Make Good Ideas Great and Great Ideas Scale. John A. List: https://amzn.to/3BDlHzj Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with a highly regarded leadership well-being coach, relationship expert, author, and speaker, Susan MacKenty Brady. Get Susan's Book here: https://amzn.to/3oKfcTN In this episode, Susan articulated the upside of the global pandemic, specifically the norms about how women manage, lead, communicate, and show up. She also discussed the definition of diversity and inclusiveness and the signs that companies are embracing it versus drifting away from the path of empathy and inclusive leadership. We discussed how to find the best version of yourself and how crucial it is to focus on your strengths and building from there. Susan Mackenty Brady is the Deloitte Ellen Gabriel Chair for Women and Leadership at Simmons University and the first Chief Executive Officer of The Simmons University Institute for Inclusive Leadership. The Institute develops the mindset and skills of leaders at all stages of life so they can foster gender parity and cultures of inclusion. As a relationship expert, leadership well-being coach, author, and speaker, Susan educates leaders and executives globally on fostering self-awareness for optimal leadership. Susan advises executive teams on how to work together effectively and create inclusion and gender parity in organizations. She is passionate about working with women at all levels of organizational leadership to fully realize—and manifest—their leadership potential. Featured on ABC’s Good Morning America, Susan is the author of Arrive & Thrive: 7 Essential Practices of Women Navigating Leadership (McGraw-Hill, April 2022); The Inclusive Leader's Playbook (Simmons University); Mastering Your Inner Critic and 7 Other High Hurdles to Advancement: How the Best Women Leaders Practice Self-Awareness to Change What Really Matters (McGraw-Hill); and The 30-Second Guide to Coaching Your Inner Critic. A celebrated speaker, Susan has keynoted or consulted at over 500 organizations around the world. Prior to joining Simmons, Susan was Executive Vice President at Linkage, Inc. a global leadership development consulting and training firm. She founded Linkage's Women in Leadership Institute™ and launched Linkage’s global practice on Advancing Women Leaders and Inclusive Leadership, and led the field research behind the 7 Leadership Hurdles Women Leaders Face in the Workforce™. Dedicated to inclusively and collaboratively inspiring every girl to realize her full potential, Susan serves as emeritus board member of the not-for-profit Strong Women, Strong Girls. Get Susan's book here: Arrive & Thrive: 7 Essential Practices of Women Navigating Leadership. Janet Foutty, Lynn Perry Wooten, Ph.D., Susan MacKenty Brady: https://amzn.to/3oKfcTN Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with best-selling author and Customer and Employee Experience Strategist, Dr. Natalie Petouhoff. Get Natalie's book here: https://amzn.to/3z2fKsU   In this episode, Natalie spoke about the need for empathy today and the shift we need to make from focusing on company-centric business strategies to creating employee and customer-centric experiences. She also discussed the importance of customer feedback and how Amazon has used it to thrive. Listening from the other person’s point of view and putting yourself in the shoes of your customers and employees is the key to better human connection and success.   Natalie is a Senior Customer Experience Strategist and Business Consultant at Genesys®. Her career spans many years in technology and customer and employee experience, holding positions in and consulting at companies including Salesforce, Hulu, Marriott, General Motors, General Electric, Sony Pictures Entertainment, Weber Shandwick, Forrester Research, PWC Consulting, Hughes Electronics, Pepsi, Verizon, Best Buy, Procter & Gamble, Chevrolet, and Electrolux.   Her Ph.D. in Material Science and Engineering from the University of California and years as a “rocket scientist” provide her with the left-brain skills to strategically analyze how things work and redesign the world for a better future.   In her endeavors, Natalie has focused on the interplay between the evolution of technology and who we are as humans. From her early days as an engineer, she remains a true believer in “what is good for employees and customers is ultimately what is also good for companies.” As a speaker and participant at Singularity University, she’s captivated by the rapid advancement and impact of exponential technologies and how they are reshaping our lives and businesses.   Natalie’s current passion is shifting outdated paradigms by juxtaposing current beliefs with seemingly contradictory ones to reveal insights to drive the future of work, customer’s experiences, businesses and humanity forward. She believes we can imbue technology with our hopes and dreams for a future focused on bettering humanity. We just need to understand what we are optimizing for and why.   Dr. Natalie is often quoted in NYTimes, USA Today, Bloomberg Businessweek, CRM Magazine, and Peppers and Rogers 1-to-1 Magazine and is also a featured commentator on TV and radio. As an accomplished public speaker, Dr. Natalie is keynote speaker at conferences, both virtual and in-person.   Get Natalie’s book here: Empathy In Action: How to Deliver Great Customer Experiences at Scale. Tony Bates, Dr. Natalie Petouhoff: https://amzn.to/3z2fKsU   Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with the Chairman of The Global Energy Alliance for People and Planet (GEAPP), Ravi Venkatesan. Get Ravi's book here: https://amzn.to/3J5OwGc   In this episode, Ravi shared how he started believing in himself and his capabilities, which led to where he is today. He also spoke about the opportunities laying around challenges and the preparations we need to navigate these changes. The conversation revolved around the importance of perspective and mindset, how it contributes to the way we interact with other people, and how it shapes our reality.   Ravi Venkatesan is the Chairman of The Global Energy Alliance for People and Planet (GEAPP) launched at COP26 with USD10 billion of committed capital to accelerate investment in green energy transitions and renewable energy solutions. He is also UNICEF’s Special Representative for Young People and Innovation, and the Founder of the Global Alliance for Mass Entrepreneurship (GAME). He serves on the Boards of Rockefeller Foundation, Hitachi Ltd.   Ravi was the Chairman of Microsoft India, Bank of Baroda and Cummins India, and served as a co-chairman of Infosys Ltd. He is an alum of IIT Bombay and Harvard Business School. Ravi is the author of What The Heck Do I Do With My Life: How To Flourish In Our Turbulent Times and Conquering the Chaos: Win in India, Win Everywhere. He was voted as one of India’s best management thinkers by Thinkers50 and as Microsoft’s Alumni Hero 2020.   Under Venkatesan's leadership between 2004 and 2011, India became Microsoft's second-largest geographic area and one of its fastest growing markets. Microsoft India was rated one of the country's most respected companies, among the most admired brands, and one of India's best employers.   Get Ravi’s new book here: What The Heck Do I Do With My Life: How To Flourish In Our Turbulent Times. Ravi Venkatesan: https://amzn.to/3J5OwGc   Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with best-selling author and dynamic keynote speaker, Don Schmincke.  In this episode, Don spoke about the counterintuitive insights of successful companies, why some organizations have a lack of performance, and the challenges that CEOs today need to address. He also shared his journey and discovery of Biological Leadership and how it relates to the leadership that organizations apply today. Don has been accused by a NY press agency of providing “the most provocative and sensational view of business than any other speaker today.” What else would you expect from an MIT and Johns Hopkins researcher who was nearly arrested as a capitalist spy in the Soviet Bloc, got shot off an aircraft carrier, survived in the Kurdish capital as the Ayatollah held hostages in Tehran, and developed missile inertial guidance systems while his frat brothers took Vegas (later portrayed in the movie “21”)? Don Schmincke’s irreverent humor and unconventional methods provide audiences with such a refreshing change compared to other status-quo topics that he’s been called the world’s “management renegade.” His patent-pending offerings transcend typical programs via refreshing alternatives to trendy theories, unproven methods, and phony “experts.” The industry agrees. Don’s renowned books are The Code of the Executive and High Altitude Leadership (with NBC Emmy-nominated climber Chris Warner), which has been published in over 10 languages, endorsed by leading authorities, and recommended by top business schools and featured by CNN, The Wall Street Journal, USA Today, MSNBC.com, and more than 60 industry publications annually. Don has been the host of the Executive Insights TV series and The Leader’s Code radio program, and he has been acclaimed as a Top 10 speaker for the world’s largest CEO organization. The high failure rates of pop-management theories drove Don’s research using anthropology, evolutionary genetics, and biology to dispel the “program-of-the-month” syndrome that has frustrated CEOs and HR managers for so long. By using Don’s science-driven leadership methods, companies experience accelerated results in sales, employee satisfaction, and cultural alignment. He admits, “Our work is politically incorrect but scientifically accurate.” Get Don’s Books Here: High Altitude Leadership: What the World's Most Forbidding Peaks Teach Us About Success: https://amzn.to/3aUCMcF The Code of the Executive: Forty-seven Ancient Samurai Principles Essential for Twenty-first Century Leadership Success: https://amzn.to/3xs4TYy Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Welcome to an episode with Judi Hays. Judi is a sought-after LinkedIn expert for turning underperforming LinkedIn profiles into prospect-attracting powerhouses. She helps business executives identify their audience and elevate their LinkedIn profiles and personal brands. Watch this episode on YouTube. In this expert session, Judi speaks about the best ways to present and elevate your personal brand through LinkedIn. She shares how to nurture connections, build networks, and grow your business exponentially. Judi conducted an in-depth live LinkedIn profile check to show how to better utilize LinkedIn. Throughout the session, we are expected to learn: How to use your personal LinkedIn profile to grow your business The most common mistakes that you must avoid on LinkedIn that are costing you business and your reputation  How to upgrade your LinkedIn profile and set a stage for how you want to be perceived The difference between a resume-style LinkedIn profile and a resource-style LinkedIn profile How to nurture your connections and grow your network How to leverage company pages on LinkedIn How to use LinkedIn beyond the obvious How to build a routine on LinkedIn Bonus hacks and tips to master LinkedIn Judi consults with businesses in 30 different industries, all selling high-ticket products and services in high-trust selling environments. She guides them on building authority, credibility, and trust, which ultimately leads to increased revenue. As a Forbes contributor and author of Elevate, Expand, Engage, a Refreshingly Different Approach to Winning on LinkedIn, Judi’s proprietary methods are shared through workshops, trade industry associations, seminars, consulting, and white glove “done-for-you” services for her clients. She is a frequent podcast guest and speaker. She has presented training and seminars for Forbes Business Council, FENG (Financial Executive Network Group), CoreNet (Commercial Real Estate Network), Greater Austin Chamber of Commerce, NWBC (National Women’s Business Council), NAWBO (National Association of Women Business Owners), SBA (Small Business Administration), SCORE (Service Corps of Retired Executives), NAPO (National Association of Professional Organizers), and Baruch College. Get Judi’s book here: Elevate, Expand, Engage - A Refreshingly Different Approach to Winning on LinkedIn: Elevate Your Brand, Expand Your Network, and Engage Your Most Powerful Relationships. Judi Hays. https://amzn.to/3ATtPeN Grab a free chapter of Judi’s book here.

Welcome to an episode with a Certified Forensic Interviewer, Michael Reddington. In this episode, Michael shares his knowledge as a CFI and how interviewing skills can be translated to the business world with the Disciplined Listening Method, an approach which he developed. He also spoke about the mindset shift that leaders and organizations need to take to gain a better understanding and awareness of other people's perspectives and reasoning. Michael Reddington CFI, is a certified forensic interviewer and the president of InQuasive Inc., a company that integrates the key components of effective nonconfrontational interview techniques with current business research for executives.  As a Certified Forensic Interviewer, Michael achieved the highest professional designation available in the field of interview and interrogation and spent over a decade training investigators around the world on the successful application of nonconfrontational interview and interrogation techniques. Never one to be satisfied with his achievements, Michael arrived at two key realizations while expanding his observation and persuasive skill sets. First, the very best leaders and interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying, "I'll buy it," employees to commit to saying, "I'll do it," and suspects to commit to truthfully saying, "I did it" are all nearly identical. These realizations caused Michael to recognize he could teach executives how to reduce missed opportunities and increase commitments to action. As a result, he developed the Disciplined Listening Method, transitioned to serving as an executive resource, and founded InQuasive, Inc. Michael created the Disciplined Listening Method by integrating current business communication research and best practices with components of four nonconfrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the spectrum of business conversations. Companies have invited Michael, government agencies, and executive groups to facilitate his programs across the United States, Canada, the United Kingdom, Ireland, Europe, Africa, and the Middle East. He has led over one thousand programs and educated over ten thousand participants from over 50 countries. He leads programs and advisory sessions designed to teach participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations, and public speaking/influential instruction. Michael goes well beyond facilitating and advising. He applies customized content specifically designed to meet the needs of each participant with a humorous and intelligent delivery style. His diligent preparation, attention to each participant's concerns, and added context coalesce to drive home the learning objectives. With Michael, it's never a presentation, seminar, or advisory session; it's always an experience. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo