The Lean Solutions Podcast

This week on the podcast, I’m excited to be talking with Craig Tedrow, an experienced Continuous Improvement professional with a demonstrated history of working in the automotive, aerospace, and defense industry. Craig is also a Senior Consultant at PA Consulting. In this episode, Craig and I talk about standard work, why it’s important to implement and how you can involve your team members with standard work to help improve your processes during the Lean journey. What You’ll Learn This Episode: What is standard work How to get your team members onboard with doing standard work that’s laid out How you can help your employees understand the importance of standard work The importance of consistency Involving your team in the process of standard work Auditing standard work and why it’s important How standard work plays in the Lean journey Where to start with standard work The importance of writing down your processes and using video About the Guest: Craig Tedrow is an experienced Continuous Improvement Professional with a demonstrated history of working in the automotive, aerospace, and defense industry. Skilled in Training Coordination, Continuous Improvement, Team Building Presentation Skills, and Conflict Management. Craig managed the Continuous Improvement department at Plasan Carbon Composites. During exponential growth, he developed a week-long training curriculum to provide a mix of lecture and lab instruction to on board new associates. He was Intensely involved in training and adherence to Standard Work Instructions using video technology, and training within Industry methods. He also helped to advance implementation of robotics and automation.  Craig is currently a Senior Consultant at PA Consulting. Important Links: https://www.linkedin.com/in/craig-tedrow-3a271762/

This week on the podcast, I’m chatting with Bruce Hamilton. Bruce is President of GBMP, a Boston-based non-profit founded in 1994 that provides Lean and Six Sigma assistance to manufacturing, healthcare and service organizations. In this episode, Bruce and I chat about how technology development is impacting Lean and how organizations can reduce turnover and increase employee retention during Covid. What You’ll Learn This Episode: The Lean Toyota Production system and why some organizations have failed to see improvement from it Creating a unifying concept for both management and employees Employee retention strategies during Covid How technology could change Lean Using an automation solution and if it’s the right choice Some of Bruce’s biggest influences in Lean How to make a change in your organization without a leader driving it Advice for people starting their Lean journey About the Guest: Bruce Hamilton is President of GBMP, a Boston-based non-profit founded in 1994 that provides Lean and Six Sigma assistance to manufacturing, healthcare and service organizations.  Prior to joining GBMP, Bruce spent thirty years in manufacturing, leading his factory to a Shingo Prize award in 1990. From 1996 to 1998, his factory was also a project site for the Toyota Production System Support Center (TSSC.) Bruce is author and actor in the 2004 Shingo Prize winning video, Toast Kaizen and co-author of the comprehensive multimedia training package, e2 Continuous Improvement System, which combines GBMP’s acclaimed video content with self-study workbooks, classroom learning and workplace practice.   In 2000 he was inducted in the Shingo Prize Academy and in 2015 was inducted into the AME Manufacturing Hall of Fame. GBMP is an affiliate of the Shingo Institute and provides an annual Northeast L.E.A.N. Conference, http://www.northeastleanconference.org , held  October 6-7, 2021 at the MassMutual Center, Springfield, Massachusetts. Important Links: https://www.gbmp.org/ https://www.linkedin.com/in/bruce-hamilton-a09a4616/ http://www.northeastleanconference.org/

This week I’m talking with Adam Lawrence, the Managing Partner of Process Improvement Partners, LLC and the author of The Wheel of Sustainability. During this episode Adam and I talk about his book and what inspired him to write the book. We also talk about what the wheel of sustainability really means and how you can use this information to create sustainable solutions. What You’ll Learn This Episode: Why Adam wrote the Wheel of Sustainability and what he was trying to solve How to sustain the solutions you’ve created Using the wheel to strengthen leadership commitment What is the Wheel and what does each part mean Implementing the Wheel during a Kaizen event Why it’s important to celebrate wins About the Guest: Adam Lawrence is the Managing Partner of Process Improvement Partners, LLC. He has 30+ years of experience in process improvement activities, targeted at manufacturing and business processes. Having facilitated 300+ Kaizen events in multiple industries around the world, Adam aligns with leadership, engages teams, and creates sustainable results. Adam is also the author of The Wheel of Sustainability. Important Links: https://pi-partners.com/about https://www.amazon.com/Wheel-Sustainability-Engaging-Empowering-Produce-ebook/dp/B08VVX8F6Q

This week I’m talking with Richard Sheridan, the co-founder of Menlo Innovations where his team’s mission is to end human suffering in the workplace. Richard is also the author of Joy, Inc. - How We Built a Workplace People Love and Chief Joy Officer. In this episode, Rich and I talk about his company Menlo Innovations and the importance of having a balanced and satisfying work culture, including how you can bring about a culture change in your own organization. What You’ll Learn This Episode: Menlo Innovations and the process of finding and training Menlonians Teaching culture internally and externally Pairing- What it is and how it’s done How pairing helps the customer How to start a culture change in your organization About the Guest: Menlo Innovations CEO Rich Sheridan became disillusioned in the middle of his career in the chaotic technology industry. He had an all-consuming thought…things can be better.  Much better.  He had to find a way. Why couldn't a workplace be filled with camaraderie, human energy, creativity, and productivity? Ultimately, Rich co-founded Menlo Innovations in 2001 to end human suffering in the workplace.  His unique approach to custom software creation is so surprisingly different, that 3,000 people a year travel from around the world just to see how they do it. His passion for creating joyful work environments led to his bestselling and widely celebrated book, Joy, Inc. - How We Built a Workplace People Love.  His highly anticipated second book, Chief Joy Officer, came out December 4, 2018 and will continue to prove that a positive and engaging leadership style is actually good for business. Important Links: https://menloinnovations.com/ https://richardsheridan.com/

On the podcast this week I’m speaking with Tanya Stinson, who is the founder of Leaning Towards Change, LLC. and an experienced leader in Lean and the healthcare industry. During this episode, Tanya and I are talking about Lean and healthcare. We go over how a healthcare setting is different when it comes to Lean and how leaders can identify and reduce waste in order to better serve patients. What You’ll Learn This Episode: Waste in the healthcare world How perception plays a part in learning to see the waste What is a waste walk The problems a lack of communication can cause for teams The importance of being an effective listener Understanding the people side of change About Tanya’s business Leaning Towards Change and why she decided to start it About the Guest: Tanya Stinson is the founder of Leaning Towards Change, LLC and an experienced leader in the healthcare industry where she is responsible for performance improvement, quality, risk, patient safety and compliance. She serves as a mentor and a coach to physicians, nurses and other clinical and non clinical staff and utilizing Lean and Six Sigma methodology. Important Links: https://www.leaningtowardschange.com/ https://www.linkedin.com/in/tanya-stinson

This week I’m speaking with Brion Hurley, a Lean Six Sigma Master Black Belt and founder of Business Performance Improvement, a sustainable process improvement consulting firm. In this episode, Brion and I talk about the major differences between Six Sigma and Lean and how continuous improvement can be applied to the social sector. What You’ll Learn This Episode: Lean vs. Six Sigma, the differences and commonalities How Lean can be applied in the social sector How Lean can be applied in the environment How Lean can be applied to the government How to find opportunities when it comes to volunteering with nonprofits and social sectors. Why it’s important to find your passion About the Guest: Brion Hurley is a Lean Six Sigma Master Black Belt at Business Performance Improvement. He teaches Lean and Six Sigma classes, facilitates workshops and events, performs statistical analysis, and mentors employees through improvement efforts. He volunteers his time with local nonprofits. He is also the author of the “Lean Six Sigma for Good” book series. Important Links: https://www.biz-pi.com/ https://www.leansixsigmaforgood.com/ https://www.linkedin.com/in/brion-hurley-432192

This week I’m speaking with Dawn Holly Johnson, the CEO of 3D value group and the author of the soon to be released book What CEOs Don't Know. During this episode, Dawn and I chat about Operational Excellence and how leaders can improve their overall organizational performance by adopting simple strategies and lean concepts. What You’ll Learn This Episode: What compelled Dawn to write her book The top 3 areas that are lacking in traditional organizations when it comes to Operational Excellence Why top organizations need to adopt Lean and Operational Excellence What you can apply today to improve organizational performance About the Guest: As an Organizational Engineer with transformational experience in every major industry and in every size company, Dawn has been the catalyst for businesses to realize over $6B in cash flow improvements. She is the CEO of 3D value group and the author of the soon to be released book What CEOs Don't Know. Important Links: https://www.dawnhollyjohnson.com/ https://www.linkedin.com/in/dawnhollyjohnson https://www.wildlysuccessfulenterprises.com/

This week I’m speaking with Deb Coviello. Deb is the founder of Illumination Partners, Author of the book CEO’s Compass - Your Guide to Getting Back on Track  and the host of The Drop In CEO Podcast. In this episode, Deb and I talk about developing high performing leaders, how you can find them and the best ways to prepare them for their leadership roles. What You’ll Learn This Episode: The inspiration behind writing her book What is a high performer and can everyone be a high performer? Developing high performers What should a leader be doing to help develop the next high performer Signs that you are losing emerging leaders How to prepare team members when promoting them to leadership positions How to look out for and find the best emerging leaders About the Guest: Deb Coviello is the Founder of Illumination Partners and the host of The Drop In CEO podcast. For more than twenty years, she has been transforming businesses from within, elevating the talents of their organizations to new performance levels. Her experience has taught her to put tremendous value on people, whom she considers as the heart of every business. As The Drop In CEO Deb provides her clients with 25+ years worth of experience and strategy in Quality and Operational Excellence roles combined with her 20 years in the Flavors and Fragrance industry, to identify, assess,and solve the issues that are preventing their business growth. Certified as Lean and Six Sigma Blackbelt in Process Improvement, she has also developed significant leadership insight that “People’’ are your greatest tool in your toolbox. In order to deliver on her promise of offering “peace of mind,” she focuses on utilizing the talents of her client’s team and elevating them to new levels of performance, setting them up to better serve their organization. When she isn’t transforming businesses from within, Deb is a board member of Women in Flavor & Fragrance Commerce, (WFFC), an avid Curler with the Cincinnati Curling Club, a mother of 3 and resides in Cincinnati Ohio with her Husband Dan of 32 years. Important Links: Email: deborah@coviellocm.com Website: https://dropinceo.com Linkedin: https://www.linkedin.com/in/deborahacoviello/ Drop in CEO Podcast: https://podcasts.apple.com/us/podcast/the-drop-in-ceo/id1498953914?ls=1 Facebook: https://www.facebook.com/IlluminationPartnersLLC/ Twitter: @DropinCEO Instagram: @dropinceo

This week I’m speaking with Crystal Davis, an experienced business process improvement consultant and certified leadership development coach and CEO of The Lean Coach, Inc. Crystal and I talk about how leaders and businesses can shift to efficiently working during the pandemic and how leaders can help their team members with the adjustment of returning to the workplace as we come out of the pandemic. What You’ll Learn This Episode: How the pandemic has shifted how Crystal works with clients Project management focus The importance of meeting the client where they are at The importance of taking a break and reflecting as a leader How leaders can help team members as they return to work after the pandemic Why leaders should continue the learning process About the Guest: Crystal Davis is the CEO of The Lean Coach, Inc. and  an experienced business process improvement consultant and certified leadership development coach with over twenty years of experience in the design, development, and implementation of Lean Business System solutions across a wide range of industries. Crystal is a sought-after international speaker, host and podcaster with International Business Growth Radio (IBGR), and has spoken at numerous conferences around the world. Crystal’s work and thought leadership has been published in The Journal of Cost Accounting, and Lean Six Sigma Review. Throughout Crystal’s career, she was fortunate to serve as a Master Black Belt, to be mentored by two Toyota sensei in the Toyota Production System, and to lead three teams to receive awards and recognition from lean organizations. Crystal serves on the OPEX Board of Directors, and Lean Six Sigma and Data Conference board for the Institute of Industrial and Systems Engineers (IISE). Crystal served as the conference chair in 2019, introducing Big Data and Artificial Intelligence to the conference. She also serves on the editorial board for ASQ's Lean Six Sigma Review publication, where she served as guest editor for the inaugural all women’s special edition. Important Links: ww.theleancoachinc.com Linkedin: https://www.linkedin.com/in/crystalydavis/

This week I’m speaking with Siobhan McHale, the Executive General Manager of People, Culture & Change (HR) at DuluxGroup and the author of The Insider’s Guide to Culture Change: Creating a Workplace that Delivers, Grows, and Adapts. Siobhan and I talk about the importance of workplace culture and the steps you need to take to bring about a culture change in your workplace. What You’ll Learn This Episode: What is workplace culture? The typical patterns of workplace culture Creating culture change in the workplace Role reframing and how it relates to workplace culture The steps to take to bring about culture shift About the Guest: Siobhan (pronounced ‘Shiv-awn’) McHale is the Executive General Manager of People, Culture & Change (HR) at DuluxGroup a paints company based in Melbourne, Australia. She is the author of The Insider’s Guide to Culture Change: Creating a Workplace that Delivers, Grows, and Adapts. Siobhan has worked across four continents, helping thousands of leaders to create more agile and productive workplaces. She has been on the “inside”, as the executive in charge of culture change in a series of multinational organizations. One of these inside jobs was a radical seven-year change initiative at Australia and New Zealand Banking Group Limited (ANZ) that transformed it from the lowest-performing bank in the country into one of the highest-performing banks in the world. Important Links: https://www.siobhanmchale.com/ https://www.linkedin.com/in/mchalesiobhan/?originalSubdomain=au https://www.amazon.com/Insiders-Guide-Culture-Change-Workplace/dp/1400214653