

Cultural Differences & Cultural Diversity in International Business
Chris Smit: International Business Expert | Cultural Differences | Diversity Expert & Peter van der Lende: leading business developer
Culture Matters when you’re working Internationally. International Business requires Cultural Competence. That’s what we’ll talk about during these podcasts.
Episodes
Mentioned books

Oct 15, 2014 • 40min
016: Cultural Differences in Brussels with Wytze Russchen
Cultural Differences in Brussels
After completing his Master's in International Relations at the University of Groningen in the Netherlands and two EU-related internships in Brussels, Wytze Russchen worked as a political adviser to Mr. Willy De Clercq, a member of the European Parliament and Belgian Minister of State.
In this podcast, Wytze talks about Cultural Differences in Brussels
Wytze assisted Mr. De Clercq in his capacity as Chairman of the European Parliament's External Trade Committee and the Legal Affairs and Internal Market Committee.
He is considered one of the most influential Dutch persons in Brussels.
Interview Links
Links that are mentioned in this episode:
Email: Wytzerusschen@gmail.com
Website: http://dr2.nl/russchen-consultants
Twitter: http://twitter.com/wytzerusschen
LinkedIn: https://www.linkedin.com/in/wytzerusschen
Build Your Cultural Competence
In the Culture Matters podcast, we interview real people with real stories.
Every other week there is a guest with broad international experience and lots of cultural insights. I interview real people with real stories.
To subscribe directly using iTunes, Click here.
Read an article about the Euregio here (Belgium, the Netherlands, and Germany).
How To Get In Touch With Culture Matters
I'd love for you to get in touch. There are a couple of ways you can do this:
Via this website: Just use the “Ask Your Question” tab on the right of the screen and leave a voicemail
Email me at chris.smit@culturematters.com
Send me a Tweet: @chrissmit
Finally
Thank you so much for taking the time to read this far, and to listen to my Podcast.
I hope you will be back for the next episode of the Culture Matters Podcast!
Cultural Differences in Brussels on Culture Matters.

Oct 1, 2014 • 43min
015: Airlines and Cultural Differences; Peter van der Lende

Sep 17, 2014 • 36min
014: Pierre Delalande on Culture When Operating a High Speed
Pierre Delalande on operating a high-speed train service
Yet another Frenchman living in London... Pierre Delalande is head of Public Affairs within Eurostar, the high-speed train company that connects London to Brussels and Paris.
During the interview Pierre talks about his experience in Canada, Brussels, and now London as head of public affairs for Eurostar.
He shares several Eurostar business-related experiences, as well as several personal cultural experiences. Typically when it comes to the differences between the British and the French (and what you can learn from this).
Build Your Cultural Competence
In the Culture Matters podcast, we interview real people with real stories.
Every other week there is a guest with broad international experience and lots of cultural insights. I interview real people with real stories.
To subscribe directly using iTunes, Click here.
Links
You can reach Pierre in the following ways:
LinkedIn: http://uk.linkedin.com/in/pierredelalande
How To Get In Touch With Culture Matters
I'd love for you to get in touch. There are a couple of ways you can do this:
Via this website: Just use the “Ask Your Question” tab on the right of the screen and leave a voicemail
Email me at chris.smit@culturematters.com
Send me a Tweet: @chrissmit
Finally
Thank you so much for taking the time to read this far, and maybe even listen to my Podcast.
I hope you will be back for the next episode of the Culture Matters Podcast!

Sep 3, 2014 • 48min
013: Culture and Consumer Behavior; Giampaolo Viglia on
Culture and Consumer Behavior
Professor dr. Giampaolo Viglia is a Research Fellow at the University of Eastern Piedmont and a Professor at Toulouse Business School. Interested in Consumer Decision Making, Pricing and Overconfidence
In the amazingly interesting interview, we talk about cultural differences when it comes to
Choosing a car
How a website needs to be different across different cultures
What hotels and airlines can learn from cultural differences and Giampaolo's studies
How price dynamics work across different cultures
And much more...
And of course about Culture and Consumer Behavior.
Build Your Cultural Competence
In the Culture Matters podcast, we interview real people with real stories.
Every other week there is a guest with broad international experience and lots of cultural insights. I interview real people with real stories.
To subscribe directly using iTunes, Click here.
Links
You can reach Giampaolo the following way:
Email: Giampaolo.viglia@gmail.com
How To Get In Touch With Culture Matters
I'd love for you to get in touch. There are a couple of ways you can do this:
Via this website: Just use the “Ask Your Question” tab on the right of the screen and leave a voicemail
Email me at chris.smit@culturematters.com
Send me a Tweet: @chrissmit
Finally
Thank you so much for taking the time to read this far, and maybe even listen to my Podcast.
I hope you will be back for the next episode of the Culture Matters Podcast!
Culture and Consumer Behavior on Culture Matters

Aug 22, 2014 • 32min
011: The Importance of Culture in Corporate Travel; Paul Wait
In this episode I Interview Paul Wait.
Paul wait is CEO of the Guild of Travel Management Companies (GTMC) which represents 80% of business travel in the United Kingdom alone
Paul talks about his time in Scotland, his time at American Express (27 years!), and his time heading the sales teams at Virgin Atlantic. He is one of the rare top managers that really understands the strategic importance of managing and understanding cultural differences.

Jul 28, 2014 • 38min
010: Deva Rangarajan on Culture and Academic Education
Today's Guest Deva Rangarajan
In this episode, I Interview Deva Rangarajan.
Professor dr. Deva Rangarajan is of Indian origin and has been living in Belgium for the last 10 years.
Deva Rangarajan is a professor at the Vlerick Business School and is currently in the middle of setting up a sales center there.
Build Your Cultural Competence
In the Culture Matters podcast, we interview real people with real stories.
Every other week there is a guest with broad international experience and lots of cultural insights. I interview real people with real stories.
To subscribe directly using iTunes, Click here.
Links
You can reach Deva in the following ways:
Email: deva.rangarajan@vlerick.com
Website: http://www.vlerick.com/
How To Get In Touch With Culture Matters
I'd love for you to get in touch. There are a couple of ways you can do this:
Via this website: Just use the “Ask Your Question” tab on the right of the screen and leave a voicemail
Email me at chris.smit@culturematters.com
Send me a Tweet: @chrissmit
Finally
Thank you so much for taking the time to read this far, and maybe even listen to my Podcast.
I hope you will be back for the next episode of the Culture Matters Podcast!

May 21, 2014 • 36min
009: Bernard Foccroulle on Cultural Differences in Classical Music
Summary
In this episode, I Interview Bernard Foccroulle.
Bernard Foccroulle is General Director of the Festival d'Aix-en-Provence and Chairman of ENOA (European Network of Opera Academies)
In this interview, we discuss Opera, and how culture also has had and still has an influence on this type of music and performance
Build Your Cultural Competence
In the Culture Matters podcast, we interview real people with real stories.
Every other week there is a guest with broad international experience and lots of cultural insights. I interview real people with real stories.
To subscribe directly using iTunes, Click here.
Links
You can reach Bernard Foccroulle in the following ways:
Twitter: @enoacommunity
Website: http://www.enoa-community.com/
How To Get In Touch With Culture Matters
I'd love for you to get in touch. There are a couple of ways you can do this:
Via this website: Just use the “Ask Your Question” tab on the right of the screen and leave a voicemail
Email me at chris.smit@culturematters.com
Send me a Tweet: @chrissmit
Finally
Thank you so much for taking the time to read this far, maybe even listen to my Podcast.
I hope you will be back for the next episode of the Culture Matters Podcast!

Jun 19, 2013 • 32min
008: Tom Andriola, an American Working in China

May 13, 2013 • 32min
007: Lulu Wang a Chinese Writer Living in the Netherlands
Lulu Wang
In this episode, I Interview Lulu Wang.
Lulu Wang is a famous Dutch writer of Chinese origin. She has published 10 books, of which 3 are published internationally.
Her first book The Lily Theater is published in 28 countries. Her tenth book is called Rainland, wo ai ni (Rainland, I love you!).
Build Your Cultural Competence
In the Culture Matters podcast, we interview real people with real stories.
Every other week there is a guest with broad international experience and lots of cultural insights. I interview real people with real stories.
To subscribe directly using iTunes, Click here.
Links
You can reach Lulu Wang in the following ways:
LinkedIn
Twitter
Facebook
Website
How To Get In Touch With Culture Matters
I'd love for you to get in touch. There are a couple of ways you can do this:
Via this website: Just use the “Ask Your Question” tab on the right of the screen and leave a voicemail
Email me at chris.smit@culturematters.com
Send me a Tweet: @chrissmit
Finally
Thank you so much for taking the time to read this far, and maybe even listen to my Podcast.
I hope you will be back for the next episode of the Culture Matters Podcast!
Lulu Wang on Culture Matters

Apr 22, 2013 • 38min
006: John Alexander on Hard Consensus and Soft Consensus
Summary
In this episode I Interview John Alexander. John is from Australia, but lives in Sweden. John explains the differences between Hard Consensus (Dutch) and Soft Consensus (Swedish). He also describes the differences between Australians and Brits.
John shares a number of stories from his own experience.
Build Your Cultural Competence
In the Culture Matters podcast we interview real people with real stories.
Every other week there is a guest with broad international experience and lots of cultural insights. I interview real people with real stories.
To subscribe directly using iTunes, Click here.
Links
You can reach John in the following ways:
Email: john@johnalexander.se
His personal website: http://www.johnalexander.se/
How To Get In Touch With Culture Matters
I'd love for you to get in touch. There are a couple of ways you can do this:
Via this website: Just use the “Ask Your Question” tab on the right of the screen and leave a voice mail
Email me at chris.smit@culturematters.com
Send me a Tweet: @chrissmit
Finally
Thank you so much for taking the time to read this far, maybe even listen to my Podcast.
I hope you will be back for the next episode of the Culture Matters Podcast!