Infosys Knowledge Institute

In this Infosys Knowledge Institute podcast episode, Chad Watt is joined by Dominic Murphy, GenAI Solution Architect Leader at AWS, and Guruprasad N.V., Head of the Infosys Topaz Center of Excellence. Together, they explore how enterprise organizations are deploying AI agents to drive business value—automating finance operations, accelerating code migration and development, and enhancing customer service. The conversation highlights real-world GenAI use cases, strategies for scaling AI responsibly, and frameworks for aligning AI initiatives with measurable business outcomes. Learn how leading companies are moving beyond pilots to enterprise-wide AI adoption—while managing risks, ensuring compliance, and building data strategies that support AI at scale.

In this episode of the Infosys Knowledge Institute podcast, Chad Watt talks with Rebecca McMorris, Senior Director for Strategy, Planning, and Data Services at WM, North America's leading environmental services provider. They explore how WM is advancing AI-powered waste management to improve operational efficiency, reduce environmental impact, and boost the bottom line. From smart bins and AI waste management systems to recycling rate improvements and intelligent collection and disposal strategies, the conversation highlights how data, AI, and generative AI are driving innovation. Discover how WM is using cutting-edge technology to lead the way in waste reduction and reshape the future of sustainable waste services.

In this episode of the Infosys Knowledge Institute Podcast, Chad Watt speaks with Joanna Milliken, CEO of SAP Emarsys, about how SAP’s omnichannel customer engagement platform is transforming the future of marketing. Joanna shares insights from her career at the intersection of marketing and technology, illustrating how SAP Emarsys empowers marketers through advanced Marketing Automation and real-time personalization. The conversation delves into how the platform connects customer data platforms and back-office systems to deliver unified, impactful experiences. Joanna also explores the role of generative and agentic AI in scaling smarter campaigns, touches on the ethical implications of AI, and highlights innovations in customer engagement platforms. With actionable insights for today’s CMOs, this episode is a must-listen for leaders aiming to drive growth with SAP technologies.

In this episode, Jeff Kavanaugh, Global Head of the Infosys Knowledge Institute, interviews Jamie Metzl, futurist, geopolitical expert, and author of Superconvergence. Metzl explores how the rapid convergence of AI, genetics, and biotech is transforming industries, creating both immense opportunities and existential risks. He emphasizes the need for governance, human-AI collaboration, and value-driven leadership to harness these technologies for the benefit of society. The discussion highlights how businesses must adapt or risk obsolescence, particularly in healthcare, life sciences, and materials science. To learn more, listen to the full episode and explore Superconvergence for deeper insights.

In this episode, Jeff Kavanaugh from the Infosys Knowledge Institute sits down with Joseph Alenchery, a senior leader in the Infosys Energy Unit, to explore the transformative impact of AI on the energy sector. They discuss how AI is driving energy efficiency, optimizing resource management, and supporting the global transition to a sustainable, net-zero future. From AI-based platforms to real-world applications like Infosys' work on Jurong Island, this conversation delves into the technologies that are reshaping the future of energy management.

Join Jeff Kavanaugh of the Infosys Knowledge Institute as he sits down with Lax Gopisetty, CEO of Infosys Public Services, to explore the transformative role of AI in enhancing US public services. Discover how AI is driving efficiency, accessibility, and innovation across federal, state, and local levels. Learn about the critical importance of governance and purpose-driven implementation for maximizing public benefit. From healthcare to transportation, this episode delves into real-world examples and future possibilities for AI in the public sector.

In this episode of the Infosys Knowledge Institute podcast, host Jeff Kavanaugh interviews Peter Temes, President of The Institute for Innovation in Large Organizations. They discuss innovation in large organizations and explore the evolution of corporate innovation and the shift towards disruptive practices. They also talk about the importance of adapting to technological advancements and changing market dynamics.

Infosys Knowledge Institute Global Head Jeff Kavanaugh sits down with Rita Soni, a leader in Sustainability Research and Impact Sourcing at Everest Group. Together, they explore the evolving landscape of sustainability and impact sourcing, highlighting the crucial role of procurement in driving business success while making positive social and environmental impacts. From the strategic integration of sustainability in sourcing practices to the challenges and opportunities in global markets, this conversation offers valuable insights for business leaders looking to navigate the intersection of sourcing and sustainability in an ever-changing world.

Join Jeff Kavanaugh from Infosys Knowledge Institute as he engages in a dynamic conversation with pioneering venture capitalist Catherine Gray and private equity leader Rohini Williams from Infosys. In this episode, they delve into the challenges and opportunities for women, BIPOC (Black, Indigenous, and People of Color), and LGBTQ individuals in the venture capital and private equity sectors. From discussing the importance of diversity in decision-making to exploring the potential of AI in enhancing investment strategies, Catherine and Rohini offer valuable insights and actionable advice. Tune in to discover how initiatives like the "Show Her The Money" movie and movement are empowering women and marginalized communities to make a meaningful impact in the world of finance.

Anurag Sharma, CTO at VyStar Credit Union talks about IT in financial services. The discussion covers IT service management in the cloud, digital transformation and how to leverage data and AI to deliver a hyper personalized customer experience. Hosted by Chad Watt, researcher and writer with the Infosys Knowledge Institute.