In this episode, EK CEO Zach Wahl speaks with Dana Tessier, Director of Knowledge Management at Shopify. Dana has been at Shopify for over 6 years and has built a Knowledge Management department of over 100 team members that delivers services to Support, Sales, IT, HR, and other teams across the globe. Her work on improving the internal transfer of knowledge in organizations has led her to oversee the design and implementation of external-facing customer self-service strategies to improve customer experience, reduce support costs, and create an engaging digital experience. Dana has also recently released a book, Handbook of Research on Organizational Culture Strategies for Effective Knowledge Management and Performance, which defines the relationship between organizational culture and knowledge management and how they impact one another.  As a special bonus, Knowledge Cast listeners can use the code "IGI50" to receive a 50% discount on the book.  Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in the know and able to determine their next best actions ever since. He has over 25 years of experience in everything digital, notably search, artificial intelligence, e-commerce, and team building, which he directly translated into a career as a "serial entrepreneur". Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Megan Brown, Director of Knowledge Management & Data Literacy at Starbucks. Megan has been at Starbucks for almost 5 years, recently founding the Data Literacy team to drive analytics-driven decision making. She builds high performing, inclusive teams through delivery of forward-thinking products, building trust, and removing obstacles.  Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Nicole Beale, Knowledge Management Project Manager at Ball Aerospace. Nicole has been at Ball for over 6 years and was the first full-time KM professional at Ball Aerospace. She works to develop tools and processes that help get the right knowledge to the right person at the right time. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Beth Poplawski, Knowledge Management Consultant at MAPFRE. Beth has been working in Knowledge Management at MAPFRE since 2015 and supports global knowledge management efforts and the oversight of it's implementation in the US. She also builds and expands upon existing knowledge sharing practices, and works with management to create a  strategic global knowledge management program.  Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of Product Spotlight, EK COO Joe Hilger speaks with Andreas Blumauer of Semantic Web Company. Andreas has been CEO and managing partner of Semantic Web Company (SWC) for more than 15 years. At SWC, he is responsible for corporate strategy and strategic business development. Andreas has been a pioneer in the field of Semantic AI since 2001. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of Product Spotlight, EK COO Joe Hilger speaks with David Clarke of Synaptica. David is the CEO and Co-founder of Synaptica, an enterprise software application for building controlled vocabularies, including taxonomies, thesauri, ontologies and name authority files, and to integrate them with corporate content management systems.  Product Spotlight is a series in which we talk about KM technologies and  how different products on the market meet KM challenges and provide new  and improved ways to meet tomorrow's challenges. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this special live episode of Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Lemieux, CEO of Dovecot Studio, Rosanna Stephens, Manager of Experience Insights and Knowledge at Adobe, and Amber Simpson, Senior Manager of Learning and Development at Walmart from KMWorld 2021 sharing a live discussion on the themes from this year’s conference as well as thought on trends in KM. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organizations. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Margot Brown, Director of Knowledge Management at The World Bank Group. Margot has been at The World Bank Group for 5 years where she focuses on knowledge and information strategies that take the unique combination of people, content, products and services and turn it into a competitive advantage. Margot's has over 15 years experience in Knowledge Management with previous work at organizations like KPMG and Canada Health Inforway serving in Director level roles.   Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Claudia Sandulache, Director Of Knowledge Management at Société Générale Retail Bank (BDDF). Claudia has been with the organization for 3 years and currently works on developing, maintaining and executing the KM strategy for the French Retail organization. She also works on implementing action plans for people,  process, and technology projects such as gamification for integrating internal KM principles, KM capitalizing and sharing during projects. Claudia's previous KM work includes Societe Generale Global Solution Centre and HP for 5 years as a Knowledge Management Consultant.  Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting