Knowledge Cast by Enterprise Knowledge

At KMWorld this year, Enterprise Knowledge set up a pop-up podcast studio to talk with guests at the conference. In this episode of Knowledge Cast, we bring you our favorite conversations from these recordings.  EK CEO Zach Wahl speaks with Yonah Levenson from Rutgers University, Daniel Canter from ASML, and Sarah Jacobson from MinterEllison.  To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of Knowledge Cast, Enterprise Knowledge's thought leaders give a sneak peek into what they will be speaking about at KMWorld 2022.  KM World (or, the Knowledge Management & Enterprise Solutions Conference) is the world’s leading knowledge management event, and EK is again playing a central role, leading twelve sessions throughout the conference. This year's proceedings will take place at the JW Marriott in Washington, DC on November 7 – 10, 2022. For more information on KMWorld, check out their website at https://www.kmworld.com/Conference/2022. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

Enterprise Knowledge CEO Zach Wahl speaks with Barry Byrne, Global Head of Knowledge Management Strategy at Novartis, one of the world’s largest pharmaceutical companies. He joined Novartis from the Irish Defence Forces, where he led a multi-award winning Knowledge Management program as the Chief Information and Knowledge Management Officer. In conversation with Zach, Barry discusses the importance of leadership in KM programs, he also speaks about Novartis' focus on connecting the dots across different KM efforts in Novartis globally and how powerful communities have been in this journey. Technology is also a big focus for Barry's team, and they are leveraging cutting edge AI combined with a knowledge sharing culture to unleash the power of their people. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

Enterprise Knowledge CEO Zach Wahl speaks with Bryan Yee, Director Of Knowledge Management at Amgen, one of the world’s largest biotechnology companies. Bryan has been at Amgen for over 16 years and has served as the Director of Knowledge Management since 2019. His team is focused on tapping into the collective genius of drug developers, with a specific focus on fostering a culture of psychological safety and leveraging data science to reduce the friction of knowledge sharing and discovery. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

Enterprise Knowledge CEO Zach Wahl speaks with Mirna Lessinger, Senior Program Manager in CSS Business Transformation at Atlassian, where she is currently focused on program delivery for the Talent Enablement team. Mirna has led Knowledge Management, Support Operations, and Customer Experience initiatives for over 10 years at tech companies like Okta and Innovative Interfaces. With a Master in Library and Information Science from University of Washington, her background is a blend of IT Management, Knowledge and Information Science, and Corporate Innovation. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

Enterprise Knowledge COO Joe Hilger speaks with Micah Peterson, VP of Product Management at ProcedureFlow. Micah is a knowledge management expert and enthusiast, and has been helping companies transform their knowledge management for more than 15 years. ProcedureFlow allows organizations of all sizes to document their processes online in simple hyperlinked flowcharts. Once processes are mapped, you can use them to reduce training time, ensure consistency, and socialize your workflows to improve them. ProcedureFlow ensures teams get accurate information at the exact moment they need it, improving proficiency whether you're a tenured employee or a brand new hire. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

Liz Herman, Senior Manager of Knowledge, Content, and Training at Accenture Federal Services, brings her PhD expertise in knowledge management to the forefront. She discusses the evolving landscape of knowledge management and its impact on enhancing customer experience in the federal government. Key insights include the balance between technology and human engagement, the importance of effective listening, and transformative shifts in veteran healthcare service delivery. Liz emphasizes strategies for improving self-service capabilities and fostering a culture of knowledge sharing.

Enterprise Knowledge COO Joe Hilger speaks with Joe Pairman, Director of Product Management at RWS Group. RWS Group is a world-leading provider of technology-enabled language, content management, and intellectual property services. Joe is in charge of Tridion Docs, one of the most innovative headless CMS solutions on the market, and has been at RWS for 4 years.  Before RWS, Joe designed and led the development of a personalized guidance app that helped millions of users without requiring any of their data. He also integrated a knowledge model with granular structured content to automatically give data integrators a broad overview of their available implementation options and next actions. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

In this episode of EK AMA, Zach Wahl asks Joe Hilger "How does Taxonomy help search?" as well as "How should taxonomy and search work together in a mature knowledge management system?" If you have any questions that you want answered by our team, contact us! To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting

Enterprise Knowledge COO Joe Hilger speaks with Michael Andrews, Content Strategy Evangelist at Kentico. Kentico is a global software vendor with two award-winning products, Kontent and Xperience. Michael has been at Kentico since 2019 and focuses on advising global enterprises on how to innovate their content practices and operations, providing fresh thinking on how to address future digital publishing challenges. Kontent is a recognized leader in headless CMS that empowers enterprise content teams to manage all their content in a single repository while freeing developers to build engaging digital experience by using the latest technologies of their choice. Xperience is a fully integrated digital experience platform (DXP) combining content management system (CMS), digital commerce and digital marketing including marketing automation and personalization in a single comprehensive platform. Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization. To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠. EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us/⁠⁠ LinkedIn: ⁠⁠https://www.linkedin.com/company/enterprise-knowledge-llc/⁠⁠ Twitter: ⁠⁠https://twitter.com/ekconsulting