Supply Chain Now

Creating an exceptional customer experience means knowing what customers want – and the best way to achieve that is to listen when they speak. The secret to success is to meet the customers where they are and provide them with what they need.Jennifer McKeehan is the Senior Vice President, End-to-End Delivery at Walmart – and a returning Supply Chain Now guest. Her past experience includes roles at Peloton and The Home Depot, where she learned that no matter what the problem is, the answers are always in the stores. She and her team are responsible for “anything that moves” at Walmart, from the point of origin to customer homes.In this interview with Scott Luton and Greg White, Jennifer talks about:• Why Walmart’s customer experience is being enhanced by investments in final mile delivery• How Walmart is rolling out drone delivery – a service that recently surpassed 7,000 deliveries from 36 sites in 7 states• The role that pandemic-era challenges played in making Walmart’s supplier partnerships stronger and more collaborative• The immense value that front-line workers bring to the tableAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fWEBINAR- How Collaboration, Tail Spend Management, and VMI Can Improve Up and Downstream Communications: https://bit.ly/41jsl85This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/driving-end-end-excellence-conversation-walmart-1108

The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!This week’s edition of The Buzz featured co-hosts Scott Luton and Greg White. In addition to covering top supply chain news stories, they teased some of the supply chain factoids shared in the most recent edition of “With That Said,” the Supply Chain Now LinkedIn newsletter, the busiest global airports and the busiest U.S. seaports.In this livestream, created in collaboration with a live Supply Chain Now audience, Scott and Greg discussed:• How many shoppers are willing to accept slower eCommerce delivery speeds in exchange for slower delivery timing• Possible explanations for the 1 percent drop in U.S. retail sales reported in March – and why those same factors may have caused online retail sales to increase by 1.9 percent• Surprises and confirmations to be found in recent lists of the busiest airports in the world and the busiest U.S. container ports/seaportsAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fWEBINAR- How Collaboration, Tail Spend Management, and VMI Can Improve Up and Downstream Communications: https://bit.ly/41jsl85This episode is hosted by Scott Luton and . For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-buzz-comsumer-habits-supply-chain-1107

Supply chain leaders have certainly proven themselves to be fighters over the last few years. Gladis Araujo, Global Supply Chain Strategy Vice President at Mattel, believes they have earned the label ‘gladiator.’ They face many opponents: psychological challenges, physical challenges, constant pressure, and unfavorable conditions. And, like gladiators, supply chain leaders are unbeatable when they fight as a team.Gladis is a global business leader with over 25 years’ experience in quality and supply chain. Today she is responsible for the global quality digital transformation, licensing, nearshoring initiatives in LATAM, and logistics at the number one toy company in the world. Gladis is also dedicated to a number of initiatives and community organizations aimed at supporting women all over the world.In this livestream-based interview, Gladis speaks with Scott Luton and guest co-host Astrid Aubert with Logistics with Purpose and Supply Chain Now En Español about:• The complex regulatory requirements that must be satisfied when manufacturing toys and products for children• Why companies and their suppliers have to work collaboratively to satisfy challenges like sustainability without raising costs for customers• Changing dynamics that make manufacturing a global exercise – and a highly localized one• Quick tips for becoming the best supply chain executive you can beAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fWEBINAR- How Collaboration, Tail Spend Management, and VMI Can Improve Up and Downstream Communications: https://bit.ly/41jsl85This episode is hosted by Scott Luton and Astrid Aubert. For additional information, please visit our dedicated show page at: https://supplychainnow.com/forward-looking-leadership-conversation-mattel-1106

Supply chain performance can determine if businesses succeed or fail. One of the many factors that dictate these levels of success: effective supplier sourcing. If a supply chain management team has a project or an initiative that they want to undertake to improve their operation or enterprise, it can be hard to find the right partners and providers to go to for support.Dillon Atchley is the CEO of Aureate Technologies. He has benefitted from experiencing global supply chain from a variety of angles, starting with a position unloading trucks at 3 o’clock in the morning. He has had multiple entrepreneurial experiences and each one has taught him something different about things such as: hard work, data analytics, innovation and connecting with people. Today, he and his team are trying to help companies pair up with the suppliers best positioned to help them with their supply chain optimization initiatives.In this interview, Dillon joins host Scott Luton to discuss:Five ways that business leaders can optimize their supplier sourcing approachHis five key takeaways from ProMat 2023The importance of facilitating understanding and ideas exchanges from the boardroom to the front lines of each operationWhy the world would be a better place if everyone could find the resources they need without spamming or being spammedAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fThis episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/warehouse-heart-soul-supply-chain-1105

The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!This week’s edition of The Buzz was a Digital Transformers edition, and it featured hosts Scott Luton and Kevin L. Jackson. They opened the conversation by talking about the ever-increasing number of Phishing attempts… with UPS and Amazon, two large supply chain providers, topping the list as the most impersonated companies on the Internet.In this livestream, created in collaboration with a live Supply Chain Now audience, Scott and Kevin discussed:• Transformation research from the American Productivity & Quality Center (APQC) finding that while 91 percent of inventory management respondents are digitizing their data and processes, only 31 percent are using predictive analytics and only 26 percent are using AI• Opportunities to leverage data and analytics via ‘Supply Chain 4.0’ – by optimizing operations, reducing manual errors, even leveraging automation• The dynamic pendulum that swings between nearshoring, onshoring, and offshoring, and the challenge associated with trying to optimize on a moving targetAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fThis episode is hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-buzz-digital-transformers-1104

In this classic crossover episode from our "This Week in Business History" podcast, host Scott W. Luton dives into what has become a subject of global fascination: the Suez Canal. Do you know the history of this modern engineering marvel? Scott shares 10 things that you may not know about the Suez Canal in this episode.Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fThis episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/business-history-crossover-things-know-suez-canal-1103

Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- Supply Chain Planning: How to go beyond S&OP in 2023: http://bit.ly/3ZTfmJ2WEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/great-supply-chain-awakening-gartner-1102

In this episode of Good News Now, your host Scott W. Luton covers a variety of items: business lessons we can learn from the game of baseball; to an uplifting message from a recent successful political campaign; and even to the power of music, and how it can teach us key leadership lessons. There's always good news, if you're willing to go looking for it.Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- Supply Chain Planning: How to go beyond S&OP in 2023: http://bit.ly/3ZTfmJ2WEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fThis episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/good-news-now-1101

In February of 2022, Russia invaded Ukraine. A citizen resistance that was only expected to last days has held for over a year… and the fight goes on. Vector Global Logistics launched an effort almost immediately to channel the collective desire to help. ‘Leveraging Logistics and Supply Chain for Ukraine’ brings together like-minded individuals around the world that are determined to use their resources and expertise to make a difference for the people of Ukraine.In this special crossover episode of Logistics with Purpose, Kristi Porter and Maureen Woolshlager are joined by a panel of motivated, caring individual that represent purpose-driven organizations to discuss the ongoing effort to support the people of Ukraine:Christopher Hussaini, Senior Sales Manager, Hapag-LloydAnia Hyman, Executive Vice President, Fundacja Koper Pomaga - Copernicus GroupVicki Bachmann, Vice President of Business Partnerships, MatterYaroslav Hnatusko, Co-Founder and Executive Director, Restore UkraineLee Scheumann, Executive Director, Hand in Hand TogetherAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- The Unified Supply Chain – A Platform Approach: http://bit.ly/3EH8fepWEBINAR- Supply Chain Planning: How to go beyond S&OP in 2023: http://bit.ly/3ZTfmJ2WEBINAR- What Running a Data-Driven Supply Chain Means to Evenflo: http://bit.ly/3Zvun3fThis episode is hosted by Kristi Porter and Maureen Woolschlager. For additional information, please visit our dedicated show page at: https://supplychainnow.com/logistics-purpose-crossover-update-effort-leverage-logistics-ukraine-1100

Most people have a job or a profession, but only a lucky few have a mission. The difference between a job and a mission is that when unexpected things happen and you’re on a mission, you recognize that you are starting the next leg of your journey. Circularity and ESG guide Lorraine Jenks is one of the lucky few.Lorraine is the Founder and CEO of Hotelstuff/Greenstuff, online non-profit directories of eco-friendly products. She is also a TEDx speaker and a green procurement, supply chain, and circularity specialist. Her professional journey through the sustainability movement has brought her into relationships with Vice President Al Gore, the United Nations, the Environmental Protection Agency, and more. Her personal mission is to find an ecologically friendly version of every product and service in her purchasing manual.In this session, part of the Supply Chain Leadership Across Africa series, Lorraine joins hosts Scott Luton and Jenny Froome, Chief Operating Officer at SAPICS, to discuss:• Having conversations about ‘green’ business in the earliest days of the movement• Why frustration is what gives her the energy she needs to keep pushing forward• How she connects with people in industries like hospitality, mining, banking, and more to help them understand how to operationalize the principles of sustainability and circularityAdditional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeJoin the NOW Community: http://bit.ly/41kpUSOLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q4 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- The Unified Supply Chain – A Platform Approach: http://bit.ly/3EH8fepWEBINAR- Supply Chain Planning: How to go beyond S&OP in 2023: http://bit.ly/3ZTfmJ2This episode is hosted by Scott Luton and Jenny Froome. For additional information, please visit our dedicated show page at: https://supplychainnow.com/doing-right-thing-right-reasons-1099