Supply Chain Now

Healthcare supply chains must be agile and cost effective, but all the efficiency in the world cannot guarantee a good patient experience. For that, organizations need to understand what patients expect and work closely with providers to ensure they have what they need for a range of treatment circumstances.  Tom Harvieux is the Vice President and Chief Supply Chain Officer at BJC Healthcare, one of the largest non-profit healthcare organizations in the United States. Tom is responsible for supply chain and logistics strategy, and his team’s achievements were recently recognized with an 8th place ranking in the Gartner Healthcare Supply Chain Top 25 list. In this classic Supply Chain Now episode, Tom joins hosts Scott Luton to discuss: • How his 22 years of experience in the U.S. Army allowed him to build the leadership and supply chain experience he now applies in the private sector • The changes he has observed in patient expectations about their healthcare experiences since the COVID-19 pandemic, and how BJC Healthcare is rising to the challenge • The four pillars he and his team use to guide their work: price performance, service excellence, cost to serve, and team engagement Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBWEBINAR- Mastering Shipping: Insider Tips for Reliable and Cost-Effective Deliveries: https://bit.ly/3XdC3t5This episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-passion-patient-consumer-revolution-bjc-healthcare-1321

Some of the Supply Chain Now team's favorite episodes are conversations featuring longtime friends who have achieved amazing things in their personal and professional lives. This episode features one of those special colleagues, Mark Preston, Founder and CEO of Lean Applications. Mark is a published author, a continuous improvement guru, and a sought-after keynote speaker. He has been driving positive change in manufacturing and sales environments for over 30 years, impacting people and organizations in equal measure. In this classic Supply Chain Now episode, host Scott Luton welcomes Mark back to the show to discuss: • What Lean really means to him, and what kinds of waste it truly eliminates • His five-step checklist to help organizations reinvigorate their Continuous Improvement Programs in 2023 • How we can all resist the ‘drama’ and become more focused and productive Additional Links & Resources:Learn more about Lean Applications: www.leanappl.com Connect with Mark: www.linkedin.com/in/markpreston7 WEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Mastering Shipping: Insider Tips for Reliable and Cost-Effective Deliveries: https://bit.ly/3XdC3t5WEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-5-ways-jumpstart-continuous-improvement-efforts-1320

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!In this week's episode of The Buzz, hosts Scott Luton and Marty Parker welcome special guest Kristi Porter, with Vector Global Logistics, to the show. Listen in as they discuss:The current needs for Vector's Leveraging Logistics for Ukraine initiativeWhat's next for the Logistics With Purpose podcast The threat to two-day or less shipping that Americans have come to expectThe slowing economy of the US compared to the resiliency of the global economyHow Supply Chain Leaders are Attracting and Retaining Talent in 2024And more!Additional Links & Resources:Recent edition of With That Said: https://bit.ly/4cBvcOs2024 Q2 U.S. Bank Freight Payment Index: https://bit.ly/scn-us-bankThe two-day or less shipping Americans have come to expect faces a climate change threat: https://bit.ly/3Mln7mfLogistics for Ukraine: https://vectorgl.com/stand-with-ukraine/Check out Logistics with Purpose: https://supplychainnow.com/program/logistics-with-purposeRecent Logistics with Purpose Episode with Better Shelter: https://bit.ly/3Ma3jSRU.S. Slows a Little but Global Economy Proves Resilient: https://bit.ly/3WYUAI1Optimizing Procurement Operations with Group Purchasing Organizations with OMNIA Partners: https://bit.ly/3yKnaVBHow Supply Chain Leaders are Attracting and Retaining Talent in 2024: https://bit.ly/3X0pxvxMarty's recent LinkedIn post: https://bit.ly/3X36mB5Connect with the Supply Chain Now community and programming: https://linktr.ee/SupplychainnowConnect with Kristi on LinkedIn: https://www.linkedin.com/in/kporter9876/Learn more about our hosts at: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBWEBINAR- Mastering Shipping: Insider Tips for Reliable and Cost-Effective Deliveries: https://bit.ly/3XdC3t5This episode is hosted by Scott Luton and Marty Parker and produced by Amand Luton and Katherine Hintz. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-vector-global-logistics-1319

Ever wondered how supply chains are gearing up for the future in a world driven by technology and sustainability?In this episode, host Scott W. Luton sits down with Dr. Dinesh Davè, Director and Professor of Supply Chain Management at Appalachian State University, and Evan Junker, Chief Growth Officer at SPARQ360, to explore the cutting-edge trends shaping supply chain management today. They dive deep into the findings from the 2024 Supply Chain Trends and Attitudes Report, revealing how companies are prioritizing investments in AI, predictive analytics, and supply chain visibility platforms to stay ahead.Listeners will gain insights into the critical factors driving supply chain decisions, from customer demands to regulatory compliance, and how collaboration across supply chain is becoming more essential than ever. Plus, learn about the strategies companies are using to close the sustainability investment gap and the role of younger, tech-savvy talent in shaping the future of supply chains. Jump into the conversation:(00:00) Introduction with Evan Junker and Dr. Dinesh Davè(02:00) Background on Appalachian State University's supply chain program(05:46) Overview of the 2024 Supply Chain Trends and Attitudes Report(07:42) Technology investments in supply chains(09:13) Drivers and investment gaps in supply chains(16:52) Challenges in measuring sustainability and GHG emissions(22:31) Payback periods and technology familiarity(28:46) Expansion plans and detailed analysesAdditional Links & Resources:Download your copy of the survey results: https://sparq360.com/trendsandattitudes/Learn more about Supply Chain Management at Appalachian State University: https://marketing.appstate.edu/supply-chain-managementConnect with Evan Junker: https://www.linkedin.com/in/evanjunker/ Connect with Dr. Dinesh Davè: https://www.linkedin.com/in/dr-dinesh-dave-a85b6713/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBWEBINAR- Mastering Shipping: Insider Tips for Reliable and Cost-Effective Deliveries: https://bit.ly/3XdC3t5This episode was hosted by Scott Luton and produced by Amanda Luton and Katherine Hintz. For additional information, please visit our dedicated show page at: https://supplychainnow.com/survey-results-2024-trends-attitudes-supply-chain-sustainability-1318

In this special crossover episode of Logistics with Purpose, produced in partnership with Vector Global Logistics, on Supply Chain Now, hosts Enrique Alvarez and Kristi Porter welcome former US Women's Soccer team goalkeeper Hope Solo to the show! Hope discusses her career, her advocacy for women's rights and gender equality, and her involvement with the Homeless World Cup. Listen in as she shares her journey from a young girl with a passion for soccer to becoming one of the world's top goalkeepers, and discusses the challenges she faced in advocating for equal pay and better conditions for women in sports. Also learn more about the Homeless World Cup, an organization that Hope supports and has a personal connection to, that uses soccer to inspire homeless people to change their lives. Tune in to gain insight into Hope Solo's remarkable journey, filled with resilience, passion, and a profound commitment to making a difference in the world through the game of soccer.Additional Links & Resources:Learn more about Hope Solo: http://hopesolo.com/contact/ Learn more about Logistics with Purpose: https://supplychainnow.com/program/logistics-with-purposeLearn more about Vector Global Logistics: https://vectorgl.comLearn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3emdLcKSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeWEBINAR- Beyond Resilience: Capitalizing on Supply Chain Uncertainty: https://bit.ly/46kdltYWEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBWEBINAR- Mastering Shipping: Insider Tips for Reliable and Cost-Effective Deliveries: https://bit.ly/3XdC3t5This episode is hosted by Enrique Alvarez and Kristi Porter. For additional information, please visit our dedicated show page at: https://supplychainnow.com/logistics-purpose-crossover-saving-goals-chaning-lives-soccer-start-hope-solo-1317

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!In this week's episode of The Buzz, hosts Scott Luton and Marcia Williams welcome special guests Jenny Froome with ASCEA and Echo Nomsa VanderWal with The Luke Commission. Together they discuss:The incredible work that Echo and The Luke Commission are doing in Eswatini, Africa, providing comprehensive healthcare to underserved communities, and why the work has recently been recognized by the Africa Supply Chain Excellence AwardsThe importance of choosing the right partners in supply chain The progress of women in supply chain leadership rolesThe recent slowdown in inflation ratesAnd much more!Additional Links & Resources:Connect with Echo: https://www.linkedin.com/in/echo-vanderwal-4197522b5/Connect with Jenny: https://www.linkedin.com/in/jenny-froome-ba3b09b/Learn more about The Luke Commission: https://www.linkedin.com/company/the-luke-commission/Learn more about ASCEA: https://www.ascea.co.za/Learn more about our hosts: https://supplychainnow.com/aboutU.S. Bank Q2 2004 Freight Payment Index: https://bit.ly/scn-us-bankRecent With That Said: https://bit.ly/3YShSlGMarcia's recent LinkedIn post: https://bit.ly/46QPfaiTackling Manufacturing’s Billion-Dollar Parts Problem with AI On-Demand Webinar: https://bit.ly/4dOXmX7Check out the Blog & News page on the Supply Chain Now website: https://supplychainnow.com/blogHackers may have stolen the Social Security numbers of every American. Here’s how to protect yourself: https://bit.ly/3SQMOPqSupply Chain Now Guide: Protecting Supply Chains From Cyberattacks- https://bit.ly/3YSQoMyWomen rise to five-year high in CFO appointments: https://bit.ly/3YLP4LxHere’s the deflation breakdown for July 2024 — in one chart: https://bit.ly/46PKqy7Connect with the Supply Chain community and programming: https://linktr.ee/SupplychainnowLearn more about Supply Chain Now: https://supplychainnow.comSubscribe to Supply Chain Now: https://supplychainnow.com/joinCheck out Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Beyond Resilience: Capitalizing on Supply Chain Uncertainty: https://bit.ly/46kdltYWEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBWEBINAR- Mastering Shipping: Insider Tips for Reliable and Cost-Effective Deliveries: https://bit.ly/3XdC3t5This episode is hosted by Scott Luton and Marcia Williams, and produced by Amanda Luton and Katherine Hintz. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-august-23-1316

Africa is open for business! In this new episode in the Supply Chain Leadership Across Africa Series on Supply Chain Now, Scott W. Luton & special guest host MJ Schoemaker dive into the dynamic landscape of Africa's supply chain industry alongside Thato Moloi, a head of contract logistics in Southern Africa and the islands, and Vanya Jansen, Managing Director of Optigrow. Listen in to learn how collaboration, innovation, and resilience are driving transformational change within the continent's supply chain sectors. The team also discusses the crucial role of empathetic leadership, the importance of sharing ideas for sustainable solutions, and how embracing technology and collaboration can position Africa as a global supply chain leader. Jump into the conversation:00:00 Introducing MJ, Thato, and Vanya13:59 Leadership development and coaching17:41 Why successful collaboration is key in supply chain23:00 South Africa avoids load shedding through coalition24:45 Standardization and adaptability in supply chain challenges29:03 AI challenges require caution, backup plans33:32 Adapting leadership style to fit specific situations37:39 The power of giving back and adapting during Covid44:45 African supply chain insights51:05 Africa’s great potential for economic growth.Additional Links & Resources:Connect with MJ Schoemaker: https://www.linkedin.com/in/mj-schoemaker-cscp-cpf-a1bb781/ Connect with Thato Moloi: https://www.linkedin.com/in/thato-moloi-mba-5132b7122/ Connect with Vanya Jansen: https://www.linkedin.com/in/vanya-jansen-cscp-00159936/ Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/  Learn more about Supply Chain Now: https://supplychainnow.com  Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- Beyond Resilience: Capitalizing on Supply Chain Uncertainty: https://bit.ly/46kdltYWEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBWEBINAR- Mastering Shipping: Insider Tips for Reliable and Cost-Effective Deliveries: https://bit.ly/3XdC3t5This episode was hosted by Scott Luton and MJ Schoemaker and produced by Amanda Luton and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-leadership-across-africa-breaking-down-silos-building-bridges-1315

Discover the critical insights shaping the future of the freight market from Q2 2024, as industry experts unveil data-driven trends and forecasts.In this episode, Scott W. Luton is joined by Bobby Holland, Lee Klaskow, and co-host Tandreia Bellamy. They discuss the U.S. Bank Freight Payment Index, based on $42 billion in transactions processed by U.S. Bank in 2023. Together, we hear about the domestic freight market's approaching bottom, decreased shipper spending, and regional economic variations.Listeners will walk away with a nuanced understanding of national and regional shipment trends, the impact of inflation on consumer habits, and forecasts for future market recovery.Jump into the conversation:00:00 Introduction of Bobby Holland and Lee Klaskow08:59 Dissecting the US Bank Freight Payment Index10:41 Analyst's approach to industry and economic research13:58 Improvement predictions in retail demand22:57 Supply chains disrupted by unforeseen events26:39 ISM manufacturing index31:54 Low-income impact of inflation and changing consumer behavior40:16 Truckers and capacity shifts43:41 Transportation outlookAdditional Links and Resources:Download the U.S. Bank Q2 2024 Freight Payment Index: https://bit.ly/scn-us-bankConnect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/ Connect with Lee Klaskow: https://www.linkedin.com/in/leeklaskow/ Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- Beyond Resilience: Capitalizing on Supply Chain Uncertainty: https://bit.ly/46kdltYWEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBThis episode was hosted by Scott Luton and Tandreia Bellamy. For more information, please visit our dedicated show page at: https;//supplychainnow.com/analysis-us-bank-2024-q2-freight-payment-index-1314

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!In this week's episode of The Buzz, hosts Scott Luton and Billy Ray Taylor welcome Kathy Fulton and Lexi Nobles with American Logistics Aid Network (ALAN) to the show. Listen in as they share more about ALAN, an organization that provides supply chain assistance to humanitarian organizations when disasters hit, the importance of community building, and their role in disaster response and recovery. They also discuss the top industry news of the week including:Boeing’s chaotic factory cultureWhat Works in Taiwan Doesn’t Always in ArizonaBilly Ray's recent time with Marcus LemonisAnd much more!Additional Links & Resources:Most recent With That Said: https://bit.ly/3WZXKwAU.S. Bank Freight Payment Index for 2nd Quarter 2024: https://bit.ly/scn-us-bankBilly Ray's recent time with Marcus Lemonis: https://bit.ly/3yoEijGLearn more about American Logistics Aid Network (ALAN): https://www.alanaid.org/Boeing’s chaotic factory culture on display at NTSB hearings: https://bit.ly/4dwsgUkWhat Works in Taiwan Doesn’t Always in Arizona, a Chipmaking Giant Learns: https://bit.ly/3AeHJd12024 Baldrige Fall Conference: https://www.baldrigeconference.org/Connect with the Supply Chain Now community and programming: https://linktr.ee/SupplychainnowLearn more about Supply Chain Now: https://supplychainnow.comSubscribe to Supply Chain Now: https://supplychainnow.com/joinCheck out Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Beyond Resilience: Capitalizing on Supply Chain Uncertainty: https://bit.ly/46kdltYWEBINAR- 5 Key Considerations for Supply Chain Marketing Pros in 2025: https://bit.ly/3MtnoDXWEBINAR- Optimizing Procurement Operations with Group Purchasing Organizations: https://bit.ly/3yKnaVBThis episode was hosted by Scott Luton and Billy Ray Taylor and produced by Amanda Luton and Katherine HIntz. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-featuring-alan-1313

Ever wondered how supply chains adapt in the face of global challenges and technological advancements?In this episode, host Scott W. Luton sits down with Mike Griswold, Vice President Analyst at Gartner, to explore the dynamic world of supply chain management through the lens of current events and industry transformations. They dive deeply into Hasbro's strategic moves to tackle inventory challenges, navigate the shifting tides of global manufacturing, and leverage AI innovations in the grocery sector. Discover how Hasbro is balancing the rise in digital toy demand and the decline of physical toys, and how they are utilizing data analytics for effective supply and demand planning.Listeners will uncover a comprehensive understanding of the competitive landscape as nations like China, South Korea, and the US ramp up their investments in domestic manufacturing to secure market share. Learn about the surging importance of e-commerce, the controversial role of self-checkouts, and the potential retail repercussions of the Kroger-Albertsons merger. Don't miss out on key takeaways that can help you navigate and excel in this ever-evolving field.Jump into the conversation:00:00 Introduction with Mike Griswold07:30 How Hasbro has overcome recent challenges09:56 Forecasting digital versus physical products, sales planning nuances16:13 China’s investment of national income in manufacturing19:48 Why Western countries need to focus on competitiveness24:46 Should government run businesses?30:25 Preparing for potential outcomes while maintaining balance35:07 Diverse customer needs require balanced self-service options40:49 Seven burning questions for the grocery industryAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk WEBINAR- Tackling Manufacturing’s Billion-Dollar Parts Problem with AI: https://bit.ly/3YuxM5fWEBINAR- Beyond Resilience: Capitalizing on Supply Chain Uncertainty: https://bit.ly/46kdltYThis episode was hosted by Scott Luton and produced by Amanda Luton and Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/toy-shelves-grocery-aisles-naviagting-modern-supply-chain-challenges-1312