Relentless Dentist

Send us a textNovember is a big deal for me. Apart from the obvious Thanksgiving celebration, which I totally love, by the way, I always set aside this month as my year-end review — What went well this year? What didn’t go so well, where were the disappointments, and how can we do better next year?   You can find show notes and more information by clicking this link: https://bit.ly/tactics-and-strategy.

Send us a textIn medicine, research shows that 30% of patients leave the doctor’s office because of long wait times. Unfortunately, the number is higher when it comes to dental offices. The long wait times can make a patient believe that you’re in a poorly run business. And if it’s a poorly run business, you have subpar clinical standards.   You can find show notes and more information by clicking this link: https://bit.ly/patient-breakup-mistakes.

Send us a textPride in your work increases with freedom of choice. According to statistics, less than 1% of employees feel proud to tell others they work for an organization when the boss rarely gives them freedom of choice. However, 78% of employees feel proud to tell others about their work when the boss allows them the freedom to choose frequently.   You can find show notes and more information by clicking this link: https://bit.ly/power-to-empower.

Send us a textI’ll share with you my favorite story on overcoming self-doubt. This story involved my son Bennett when I felt that he was ready and decided to send him down the black run. He was scared, no doubt. But my confidence in him fueled his confidence, and after uttering a few “I can do it” mantras, he took off. We celebrated his victory over some hot chocolate, and he came up with another mantra that I use every time I need to boost my confidence. Listen in to find out. You can find show notes and more information by clicking this link: https://bit.ly/darkness-of-doubt.

Send us a textStatistically, 91% of consumers say they will switch to a brand that supports a good cause given similar price and quality.   How can we be generous with giving as we grow?   Back when I was still active with my dental practice in Vail, I created the “Monthly Give,” wherein we give a portion of the collection to our chosen nonprofit organization every month. We started in 2012 with a 1.2% allocation for charity and slowly ratcheted it up every year as our profit grew bigger and bigger.   You can find show notes and more information by clicking this link: https://bit.ly/make-more-money-by-giving-it-away.

Send us a textWhat are we doing to ensure that we’re not presenting treatment in a skeptical environment and inadvertently generating negative marketing for ourselves and our businesses? The way your patients perceive your practice impacts every decision and action they take. This perception has a rippling effect on your confidence, staff, potential customers, and business security. You can find show notes and more information by clicking this link: https://bit.ly/high-trust-case-acceptance.

Send us a text"Honour may not win power, but it wins respect. And respect earns power." — Ishida Mitsunari   Apparently, even though a large number of dental practice owners believe that team success is essential, they also admit that only 1 to 2 members of the team are effective -- a brutal truth that most practice owners have to face. Every business aims to foster an atmosphere that brings out the best in everyone because it will translate into a positive experience for both the team and the patients. The big question is, is your company built on honor, or is it built on hubris? You can find show notes and more information by clicking this link: https://bit.ly/business-built-on-hubris

Send us a textI can greatly identify with the Rocky series’ story of resilience and perseverance, both onscreen and the underlying story on how Sylvester Stallone fought all adversity to have the movie get its screen time. It’s been my go-to movie whenever I’m confronted with roadblocks. All of us went through one of the worst times last year, and it has tested our character and faith. But, it has also been a period of discovery that we’re far stronger than we thought we were. You can find show notes and more information by clicking this link: https://bit.ly/dealing-with-adversity

Send us a text5% of people are hard-wired for integrity, while 5% are hard-wired to lie, cheat, and steal even if it doesn’t benefit them. Interestingly, 90% of people will lie, cheat, and steal given three things. Listen in to find out. We always attribute “stealing” to something tangible, not realizing that there are some abstract constructs that directly affect the practice’s finances. You can find show notes and more information by clicking this link: https://bit.ly/thieves-like-us-podcast

Send us a textHow's your relationship with yourself, your profession, and with people? Are they standing in the way of enjoying the abundance of the dental profession? Or is it your thinking that's killing the cash flow? Money is not meant to be chased; you need to attract them. And learning from experience, it's not all about skills and work ethics. Of course, it is essential, but what's blocking the flow lives within your psyche, and a little re-wiring will help attune your practice to the cash flow. You can find show notes and more information by clicking this link: https://bit.ly/killing-cashflow