WBSRocks: Business Growth with Enterprise Software and Digital Transformation

Send us a textEven though CFOs and Controllers are responsible for driving the transformation inside the company, they often have to put the needs of their peers in operations, sales, and HR before their own needs. Also, technology decisions are always about trade-offs. If you make the life of customer-facing teams easier, it would mean that your backend teams might need to work harder to meet the expectations. What systems do finance leaders need to drive finance transformation? Is ERP enough, or do they need more? How to build the architecture that is going to drive the needs of the finance dept?In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss implementing systems for the finance department. We covered many grounds, including several stories of finance transformation, including some horror stories and initiatives that resulted in the growth of the companies purely because of these financial innovations. Finally, we discussed several other concepts such as continuous close, standard vs. actual costing, fixed assets, the chart of account, acquisitions, and finance data warehouse.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textWhile free tools such as Google Analytics and Google Search Console can help you provide some insights into your funnel and customer behavior, you are simply scratching the surface with the amount of analytics you would need to drive marketing results. With multiple systems being used in the e-commerce architecture, including CRM, website, PIM, and marketplaces, you need a centralized analytics platform to determine which products are the right fit for which channel. Which marketplaces are most profitable in which countries? Which paid campaigns are working most effectively for which customer segment? Where would be your next expansion opportunity? Would it make more sense to extend another product line on a specific channel? Or does it make more sense to expand geographically? How can you find customer 360 to get all the activities related to a customer? These are the questions you will have as an e-commerce manager for which you need tons of data to make informed decisions.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss marketing analytics strategies for e-commerce. We covered many grounds in this episode, including several stories where the analytics platform consisted of several systems and platforms and the challenges associated with multi-system architecture. Finally, we covered how to interpret and read the data, find the right datasets for reconciliations, and what KPIs and dashboards marketers need for day jobs.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textIf you plan to acquire ISO or AS, one of the critical steps for this journey would be to go through the internal audit process. But who is responsible for internal audits? Is it the external consultants who will be providing the certifications? Is it the quality department? Or is it department heads? While it may seem counter-intuitive, the role of external consultants is not to do the internal audits. The internal auditors are selected from one of the internal teams that is curious about quality and have the communication and cross-functional skills to ensure that necessary issues get logged while explaining the importance of each process steps.In today's episode, our guest, Michael Venner, shares the nuances of internal audit and its importance to get certified. He also discusses where internal audit fits in the certification journey and the role of external consultants. Finally, he outlines the process for selecting an internal auditor, their responsibilities, and the traits of a good internal auditor.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textAs you grow, you will go through several stages of S&OP maturity. Sales always conservatively estimate the inventory as they don't want to miss any opportunities. But finance executives want to reduce the inventory as much as possible as that has carrying costs. While you might be aware of the inventory issues, solving them is hard, as they require cross-functional collaboration and agreements across teams. Inventory turnover is one metric that could help you achieve your goals if you included it as part of the compensation plan for every stakeholder across the company.In today's episode, our guest, Hugo Fuentes, shares the nuances of inventory turnover and how that could help optimize the inventory and cash flow. He also discusses stages of S&OP maturity for various companies and how they must enable cross-functional KPIs tied to compensation plans to solve the S&OP challenges. Finally, he discusses how to perform the SKU segmentation across industries and categories to find the appropriate inventory turnover targets for each SKU.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textYou might not worry about vendors until one day your production line stops because you didn't realize that you had a single point of failure with your processes. You might also make a strategic choice to simplify your processes by choosing just one vendor for most of your components. But while you might not have issues as of today as you may have had reliable vendors supporting you for a long time, it doesn't mean that you will never face issues because of a single source of supply. What if the vendor gets acquired? Or they have management changes that might not provide the same service levels that you expect.In today's episode, our guest, David Chavez, shares the nuances of outsourced contract manufacturing. He also discusses several stories where the outsourced vendor processes and supply chain were a major cause for production breakdown and significant financial loss and missed opportunities. Finally, he discusses the process for evaluating global vendors and how to ensure that they are not retaining control that could be a financial risk to your business.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textMost large enterprise customers rarely look for an ERP solution outside of SAP, Oracle, and Microsoft as they offer comprehensive global solutions with localizations in most countries. This allows you to use a truly global solution without requiring a country-specific solution for the countries where non-global solutions fall short. When it comes to a truly global solution, some industries have specific supply chain management needs, including global trade management, transportation management, and supplier collaboration. These industries include Automotive suppliers that need to collaborate with their suppliers and perform integrated business planning. This planning helps them meet the needs of demanding customers such as GM and Ford while still meeting their costs expectations in an ultra-competitive market. Enter QAD. They are truly unique with their capabilities to support the needs of specific micro-verticals of global enterprises.In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to discuss major stories in the ERP and digital transformation space and an objective and independent review of QAD' capabilities. We covered several grounds, including their positioning in specific micro-verticals and their deeper capabilities than other manufacturing ERP software. Finally, we discussed their product roadmap, history, current cloud capabilities, financial risks, and changes to their strategy because of the private equity acquisition.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textBuilding information architecture for e-commerce companies is not easy. Most e-commerce companies serve B2B and B2C, so they need customer-facing websites along with an ERP. But then, with the blurring business models, e-commerce companies, especially those that are DTC, are expected to do a lot more, including managing their complex warehouses and sometimes their fleet for the last-mile delivery if 3PLs may not be as cost-effective or might not be able to meet the lead time requirements of the customer. In addition, these fleets might soon need IoT devices and GPS to appropriately track the driver compensation and provide the tracking to compete with the likes of Uber Eats, which will increase the complexity of the architecture further. Also, just like Google started creating partnerships with big-box retailers to provide the product and store experience, more e-commerce companies will start creating similar partnerships or open their experience stores, complicating the architecture further.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss implementing systems for e-commerce companies. We covered many grounds, including several e-commerce stories and the role of the PIM system in the E-commerce architecture. Finally, we discussed several scenarios to handle e-commerce architecture challenges, such as when multiple ERP systems feed a single website vs. multiple brands sourced from a single ERP system.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textThere is so much talk about marketing automation. But, is marketing automation about automating the entire marketing, so you don't have to hire anyone in the marketing department? Or is it about predicting and creating engagements through content at every step of the way as buyers move through the funnel? How much investment does marketing automation require? Are there any best practices on what to automate and what could be overkill? How important is technology to achieve marketing automation goals? And how important is tracking? Are there any specific KPIs that matter? Are there any industry-specific KPIs that might be relevant?In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss marketing automation strategies for e-commerce. We covered many grounds in this episode, including what marketing automation is and why it matters. Finally, we covered several stories related to the best practices of marketing automation and KPIs relevant for marketing automation.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textWhile ERP systems have come a long way with their capabilities and faster time-to-value, these investments still take a long time to deliver value to your business, even if you may have gone live within 90 days. Also, you will uncover real issues with the ERP system once you start running your business on the new system due to the lack of interest from most stakeholders during the testing and implementation phase. Finally, the post-implementation phase may cost you more than the pre-implementation phase, but if you pull the plug after investing for many months or years, cleaning it up and upgrading to the new system may be even costlier.In today's episode, our guest, Matt Dietrich, shares his insights on why ERP implementation projects must be treated as a journey instead of a one-time deal. He also discusses the importance of a fully connected ERP system even for commercial decision making and how to spot an old vs. newer ERP system with deeper capabilities to drive the decision-making. Finally, he outlines why committing to a platform and continuous investment is more important than upgrading it every couple of years.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Send us a textIf you are a warehouse manager, your goal will be to get as many shipments out of the door as fast as possible. You might also be tempted to compare your ratios with other similar warehouses or the warehouses of your competitors. But as each business is different, each warehouse and its ratios will be different as well. So while you need to consider the warehouses and inventory as part of your continuous improvement plan as you learn more about your business and processes, you can't compare them with anyone else. In today's episode, our guest, Jeff Lem, shares his insights on optimizing dock-to-stock ratios of a warehouse. He also discusses the various component of the dock-to-stock ratio that drives the overall ratio including time to receive the product against a purchase order and put away in suitable locations. Finally, he discusses the nuances of the labeling process, part #, and where and how vendor part number should be used to avoid tight coupling with your vendors while still providing end-to-end traceability.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.