

WBSRocks: Business Growth with Enterprise Software and Digital Transformation
Sam Gupta
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Episodes
Mentioned books

Oct 17, 2023 • 52min
WBSP529: Grow Your Business by Understanding Infor WMS' Capabilities, an Objective Panel Discussion
Send us a textThe WMS systems come in various shapes and sizes. While it may not be appropriate for every business model, getting a WMS pre-integrated still matters. WMS integration is extremely hard, especially for the high volume businesses. It might also be substantially expensive for mid-market companies that might not have as much IT budget. Also, does international localization matter for WMS systems the way it would for ERP systems? So where does Infor WMS differ from other solutions in the market?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Infor WMS capabilities. We covered many grounds, including their unique strengths and how they compare with other Infor products. Finally, we covered how it compares with other supply chain solutions out there.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Oct 16, 2023 • 60min
WBSP528: Grow Your Business by Learning the Top KPIs for the Director/VP of IT, a Live Interview w/ a Panel of Experts
Send us a textWhat are the roles and responsibilities of the Director/VP of IT? Also, the role has changed substantially with cloud technologies. Additionally, each industry may have different expectations from the Director/VP of IT role. So are IT directors/VPs responsible for managing the helpdesk or infrastructure? Or would their responsibility be primarily to manage business systems? So which are the KPIs they need to measure to manage their function?In today's episode, we invited a panel of cross-functional experts for live interview on LinkedIn who brings significant expertise to discuss the Top KPIs for the Director/VP of IT. We discussed how the VP of IT role differs from other roles present in an IT organization and how that could drive their KPIs. We also discussed the top KPIs for the VP of IT role and what companies need to know to create the right metrics that will drive their adoption and compliance within the organization.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Oct 10, 2023 • 20min
WBSP527: Grow Your Business by Learning the Top 10 Companies That are not Independent ERP Consultants in 2023 w/ Sam Gupta
Send us a textNavigating the ERP industry can be challenging. While numerous companies offer ERP-related services, not all are independent ERP consultants dedicated solely to unbiased advisory and guidance. In this episode, our host Sam Gupta discusses the top 10 types of companies that might provide some level of ERP-related assistance but are not independent ERP consultants.He also discusses that while they all have great strengths in their respective areas, they are not necessarily fit for ERP selection or implementation.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Oct 9, 2023 • 37min
WBSP526: Grow Your Business by Learning the Strategies for Building the S&OP Framework w/ Lee Bartlett
Send us a textForecasts are often wrong. But not planning in the fear of forecasts being wrong is like operating in the dark. Some companies are likely to be slightly more mature in planning, while others might not be as sophisticated. The same thing goes for the industries as well. Planning is must-have in certain industries but not so much in other industries. Regardless of how much time and money you invest in planning, not planning is not smart.In today's episode, our guest, Lee Bartlett, discusses the strategies for building the S&OP framework. He also discusses why formalized planning is absolutely essential for most organizations, regardless of whether they are retail or distribution-centric organizations or not. He also discusses how not only the forecasts but several stories where adoption could be equally critical for the forecasts to work and to be implemented inside an organization.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Oct 3, 2023 • 16min
WBSP525: Grow Your Business by Learning the Top 10 Processes Requiring Governance to Maintain ERP Implementation Integrity in 2023 w/ Sam Gupta
Send us a textMaintaining data integrity post ERP implementation is crucial for the sustainability of an ERP implementation. Most companies end up corrupting their data right after implementation as soon as they release it to users due to the lack of governance processes. Some issues might be so severe that they are irreparable. The issues are of special significance in the world of cloud as now companies don’t have access to databases, and because of this, they don’t have the same level of controls that they would have in the case of on-prem.In this episode, our host Sam Gupta discusses the top 10 processes requiring governance to maintain ERP implementation integrity in 2023. He also discusses why governance processes require a thorough analysis of the workflows, implementation of controls, and continuous monitoring not only during the time of implementation but also when new employees get hired. But understanding these areas will help you prioritize your governance efforts.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Oct 2, 2023 • 57min
WBSP524: Grow Your Business by Understanding Tecsys' Capabilities, an Objective Panel Discussion
Send us a textWhat do you have in common in the retail and healthcare market? You would think nothing. Believe it or not, it's Workday and Tecsys. In fact, they both are installed together and tightly collaborate. In a world with plenty of Supply Chain solutions out there, Tecsys is unique. It not only has the software components such as WMS, TMS, OMS, etc., but it also has several hardware solutions integrated with it. So where does Tecsys fit in its capabilities? And how does it compare with other Supply Chain solutions out there?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of Tecsys capabilities. We covered many grounds, including their unique capabilities in the pharma and retail space and how their capabilities compare with other supply chain solutions. Finally, we covered several unique layers of this solution, like their capabilities for footage marking, point of use in healthcare facilities, and their claimed ERP capabilities.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Sep 26, 2023 • 19min
WBSP523: Grow Your Business by Learning the Top 10 Data Re-engineering Candidates Leading to ERP Implementation Failure in 2023 w/ Sam Gupta
Send us a textData re-engineering plays a crucial role in successful ERP implementation. If not handled well, they can lead to implementation failure regardless of how good the technology or the new system may be. In this episode, our host Sam Gupta discusses the top 10 ERP data re-engineering candidates that demand careful consideration during your implementation journey. He also discusses why if you don’t re-engineer these datasets, they might drive even more complications with the new system, especially with the cloud, as the customizations that may have been possible with on-prem may no longer be possible with the cloud.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Sep 25, 2023 • 33min
WBSP522: Grow Your Business by Learning How to Run Sustainable DTC Operations w/ Manish Chowdhary
Send us a textEven the coolest DTC brands are struggling now as investors look for accountability and profitability. The cost of shipping and products has added substantial pressure for DTC brands to rethink their operations. Also, consumers' demands are harder to manage with their expectations of one or two days delivery. So what can DTC brands do to stay competitive in this market? In today's episode, our guest, Manish Chowdhary, discusses why only acquiring customers is not enough to run sustainable DTC operations. He also discusses concepts such as GRR increase from carriers such as UPS and FedEx and their impact on the overall profitability of the DTC brands. Finally, he discusses why one or two delivery is not optional and why each brand needs to have a unique fulfillment strategy.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Sep 19, 2023 • 14min
WBSP521: Grow Your Business by Learning the Top 10 Critical Components of the ERP Selection RFP in 2023 w/ Sam Gupta
Send us a textChoosing an ERP solution that delivers business results is challenging. The foundation of this momentous undertaking lies in a well-crafted Request for Proposal (RFP). Whether you plan to write a formal RFP or not, understanding its components can help you hit on the points that are make or break for your ERP selection and implementation. In this episode, our host Sam Gupta discusses the top 10 critical components that must take center stage in your ERP Selection RFP. He also discusses why the RFP must delve into essential functionalities, scalability, and integration with existing systems, enabling ERP vendors to present tailored solutions that align perfectly with your long-term vision.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Sep 18, 2023 • 60min
WBSP520: Grow Your Business by Understanding CH Robinson/Navisphere's Capabilities, an Objective Panel Discussion
Send us a textThere is a clear divide in the TMS market. Some TMS systems are provided by technology companies, while others are marketplaces that combine their managed services. The marketplaces also compete as a carrier on their own platform. The question is: how much would you trust their data when they have a clear conflict of interest with their rating engine? This is very similar to carriers such as UPS or FedEx providing their software and integrating with every other vendor in the market for rate shopping. But obviously, it is in the best interest of these managed services providers to push their brokerage service and contracted rates above anyone else. So where does CH Robinson Navisphere in its capabilities? And how does it compare with other Supply Chain solutions out there?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of CH Robinson/Navisphere capabilities. We covered many grounds, including how the TMS solutions owned by managed services companies differ from those owned by technology companies. Finally, we covered why CH Robinson is so powerful with their data because of their regulatory certificates and alignment with ocean, air, and custom brokerage bodies.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.


