
WBSRocks: Business Growth with Enterprise Software and Digital Transformation
WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various enterprise software vendors and solutions, and their mergers and acquisitions. Subscribe today to stay on top of digital transformation trends!
Latest episodes

Jan 23, 2024 • 57min
WBSP555: Grow Your Business by Understanding One Network Enterprises' Capabilities, an Objective Panel Discussion
Send us a textThe multi-party supply chain systems are unique. They combine the power of various technologies, including a very strong network, AI and ML, and, in some cases, blockchain. Blockchain is especially critical when data boundaries may cross over countries, which might have data sharing limitations because of geo-political issues. Also, the pharma and drug distribution channels have very different issues when it comes to supply chain traceability and threat detection. So where does One Network Enterprise stand in its capabilities, and how does it differ from other supply chain suites?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of One Network Enterprises’ capabilities. We covered many grounds, including their capabilities with blockchain and how that provides them with unique capabilities, especially in the pharma and health market focusing on developing countries. Finally, we discussed cross-border supply chain issues and why they require specialized capabilities such as OneNetwork.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Jan 22, 2024 • 17min
WBSP554: Grow Your Business by Learning the Top 5 Types of ERP Contracts in 2023 w/ Sam Gupta
Send us a textERP contracts are frequently complex and can take on various forms, depending on the engagement structure and the parties involved, leading to a substantial impact on the ultimate results. These agreements encompass a range of elements, including the parties' relationships and responsibilities, covering areas like licensing, pricing, implementation, support, and maintenance. They serve as the cornerstone for your ERP initiatives.In this episode, our host, Sam Gupta, discusses the top 5 types of ERP contracts in 2023. He also discusses how the responsibilities of OEMs, resellers, ISVs, and customers vary per contract type. Finally, he discusses the complex contract types, such as products sold in the ISV and master distributor arrangement, and why they might be much harder to navigate than the other contract types.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe to your favorite podcasting platform.

Jan 16, 2024 • 43min
WBSP553: Grow Your Business by Learning Why Process Integration Requires Enterprise Alignment w/ Joel Schneider
Send us a textTechnology has matured, but the fundamental issues are still the same. Regardless of whether SaaS is going to take over the world or not, the success rate with ERP implementation might not change unless companies embrace the critical steps required to be successful with ERP projects. The process starts with aligning various organizational functions and data siloes, which is not as simple as technology integration. They require mindset and business model changes essential to the success of ERP programs.In today's episode, our guest, Joel Schneider, discusses why process integration requires enterprise alignment. He also discusses why companies struggle with ERP implementation even though the technology has become advanced and easier to use. Finally, he discusses several ERP implementation concepts and stories.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Jan 15, 2024 • 16min
WBSP552: Grow Your Business by Learning the Top 10 Non-Core Cross-functional ERP Business Processes in 2023 w/ Sam Gupta
Send us a textThe wide range of ERP business processes may initially seem overwhelming, but not all of these processes are equally important, and their significance can vary significantly based on how they are integrated into the ERP system. While core ERP processes generally remain consistent across most solutions, non-core processes display noticeable diversity.In this episode, our host Sam Gupta, discusses the Top 10 Non-Core Cross-Functional ERP Business Processes in 2023. He also discusses why these processes are non-core and why the large majority of them can reside in a best-of-breed system. Finally, he discusses how these processes might differ across industries and business models and how that drives enterprise architecture.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe to your favorite podcasting platform.

Jan 9, 2024 • 51min
WBSP551: Grow Your Business by Learning Why Implementing Mature ERP Capabilities Requires Organizational Readiness w/ Matt Ellis
Send us a textUnderstanding why ERP implementation is more challenging today requires going back to fundamentals. The traditional business models, described by frameworks such as Porter’s value chain, assumed a one-directional flow of information. But as customers’ expectations change, the newer architecture requires a bi-directional flow of information to get an immersive and seamless omnichannel experience. Also, just because ERP demos might make advanced capabilities such as ATP appear easy, they are not easy to set up and require a transformational mindset, along with changes in data and processes. Otherwise, the issues are likely to percolate up in ways you wouldn’t expect.In today's episode, our guest, Matt Ellis, discusses why implementing mature ERP capabilities requires organizational readiness. He also discusses the evolution of systems and data and why advanced customer experience patterns require a bi-directional flow of information. Finally, he discusses several stories, including the barriers to change and their mitigation plans.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Jan 8, 2024 • 18min
WBSP550: Grow Your Business by Learning the Top 10 Core Cross-functional ERP Business Processes in 2023 w/ Sam Gupta
Send us a textERP systems primarily revolve around processes, and there is an ongoing debate about the extent to which an ERP system should encompass these processes. This is where the distinction between core and non-core processes comes into play. Core processes are typically integrated into the ERP system, while non-core processes may or may not be included. One of the most universally essential core processes in any ERP discussion is the order-to-cash process. It's worth noting that for certain industries, the order-to-cash concept might seem perplexing, especially if they don't handle traditional orders. However, regardless of whether an organization processes orders or not, the order-to-cash process remains critically important.In this episode, our host, Sam Gupta, discusses the top 10 core cross-functional ERP business processes in 2023. He also discusses why these processes are core and why the large majority of them need to reside inside an ERP. Finally, he discusses how these processes might differ across industries and business models and how that drives enterprise architecture.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe to your favorite podcasting platform.

Jan 2, 2024 • 53min
WBSP549: Grow Your Business by Understanding Mobe3's Capabilities, an Objective Panel Discussion
Send us a textERP systems have come a long way with their cloud-native capabilities. Even the legacy ERP systems are trying to be as close as possible to cloud-native systems. The WMS space has been trying to catch up with cloud-native capabilities with a very limited number of options available in the market. The process manufacturing and F&B space is even trickier, and WMS capabilities for this space require additional layers that may not be available with other WMS systems designed for grocery for discrete manufacturing. Mobe3 is one WMS system that is cloud-native and natively designed for iOS devices. So, where does Mobe3 stand in its capabilities, and how does it compare with other supply chain solutions in the market?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of mobe3 WMS’s capabilities. We covered many grounds, including the pros and cons of using an iOS-native WMS system. Finally, we compared them with other supply chain solutions across various layers that generally drive the selection process of these systems.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Jan 1, 2024 • 23min
WBSP548: Grow Your Business by Learning the Top 6 Components of Organizational Readiness for ERP Implementation in 2023 w/ Sam Gupta
Send us a textThe outcome of ERP projects is often determined even before they commence, highlighting the paramount importance of the readiness phase. This phase is critical because most challenges in ERP projects stem from misalignment. Misalignment can arise for various reasons, such as executives having unrealistic expectations about the role of ERP in their organization. At times, it can be as extreme as executives thinking they need an ERP when, in reality, a CRM solution is more suitable for their needs. The readiness phase plays a pivotal role in aligning expectations and establishing the project's direction right from the outset.In this episode, our host, Sam Gupta, discusses the top 6 components of organizational readiness For ERP Implementation in 2023. He also discusses why companies not focusing on these readiness components often struggle with ERP implementation. Finally, he discusses how these different components differ and what needs to be done to be successful with each of them.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe to your favorite podcasting platform.

Dec 19, 2023 • 58min
WBSP547: Grow Your Business by Understanding FreightPOP's Capabilities, an Objective Panel Discussion
Send us a textThere is a very thin line between a multi-carrier shipping add-ons and a TMS solution, even though both might position themselves as a TMS solution. Also, among the multi-carrier shipping add-ons, there are very few that can support both capabilities for the parcel as well as for LTL. Some multi-carrier solutions might have deep freight auditing capabilities and collaborate with other WMS vendors to compete with larger vendors that might offer these capabilities as part of the suite. So, where does FreightPOP stand in its capabilities, and how does it compare with other supply chain solutions in the market?In today's episode, we invited a panel of industry experts for a live discussion on LinkedIn to conduct an independent review of FreightPOP’s capabilities. We covered many grounds, including their unique strengths in the eCommerce market. Finally, we compared them with other supply chain solutions across various layers that generally drive the selection process of these systems.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

Dec 18, 2023 • 19min
WBSP546: Grow Your Business by Learning the Top 10 Most Common Non-Core ERP Modules in 2023 w/ Sam Gupta
Send us a textIn the context of Enterprise Resource Planning (ERP) systems, it is crucial to grasp the distinctions between non-core modules and core modules. Non-core modules are typically less closely integrated with the general ledger and can exist outside the ERP system, often in best-of-breed systems. Human resources management is a prime example of a non-core module due to its distinct data security layers. The HR module typically involves unique confidentiality requirements, making the use of best-of-breed systems a sensible choice.In this episode, our host, Sam Gupta, discusses the Top 10 Most Common Non-Core ERP Modules of 2023. He also discusses why some of these modules can remain outside of the ERP as they don’t need to be as tightly integrated with the core ERP processes. He also discusses how different industries may have different requirements for what’s core for them and what’s not.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe to your favorite podcasting platform.