
Food on Demand
Food On Demand connects the foodservice industry’s mobile ordering and delivery pacesetters and covers the ongoing transformation of how consumers discover, shop, order and consume food in a digital age.
Latest episodes

Dec 19, 2024 • 30min
Episode 37: AI Restaurant Use Cases + Deborah Matteliano of Amazon Web Services (AWS)
Deborah Matteliano, Global Head of Amazon Web Services discusses how AI, predictive ordering, and chatbots are transforming the restaurant industry, plus dives into the future role of tech in hospitality. She also shares valuable, actionable leadership tips for women in tech, focusing on confidence, resilience, and empowering others.

Dec 5, 2024 • 32min
Episode 36: Wonder Buys Grubhub + Andrew Garfrerick of Papa Johns
Andrew dives into Papa John’s hybrid delivery strategy, how the brand leverages technology to adapt to new generations in a competitive pizza market, and explores the future of pizza delivery innovations.

Nov 21, 2024 • 30min
Episode 35: Starship Robots in Minnesota + Christine Schindler of PathSpot
Christine Schindler, CEO and Cofounder of PathSpot, discusses the complexity of food safety in today’s omnichannel restaurant environment and how she created a tech solution for real-time monitoring to reduce the risk of foodborne illnesses.

Nov 7, 2024 • 33min
Episode 34: Perkins Gets With the Times + Gracie Prasanson of Jason’s Deli
In this episode, Gracie Prasanson, VP of Sales at Jason’s Deli, discusses how the brand continues to excel in off-premises operations. She dives deep into catering, sharing best practices for this growing sector, and highlights how technology and a hybrid delivery fleet can help scale your on-demand business.

Oct 24, 2024 • 28min
Episode 33: Sidewalk Delivery Robots Ramp Up + Sabin Lomac of Cousins Maine Lobster
In this episode, we explore Cousins Maine Lobster—a leader in the food truck and brick-and-mortar space. Co-founder Sabin Lomac shares insights from their Shark Tank experience that helped launch the business. Discover what makes their mobile restaurant concept so successful, and tune in for invaluable advice for aspiring entrepreneurs!

Oct 10, 2024 • 28min
Episode 32: State of Drone Delivery + Geoff Alexander of Wow Bao
In this episode of the Food On Demand Podcast, host Bernadette interviews Wow Bao CEO Geoff Alexander on redefining the restaurant experience through non-traditional locations, technology and gamification in the metaverse. Co-host Adam also joins to discuss the state of drone delivery and a delivery speed test on DoorDash, Uber Eats and Grubhub.

Sep 15, 2023 • 35min
Episode 31: Instacart goes public (+ Michael Boyan of Shake Shack)
In the 31st episode of the Food On Demand Podcast, hosts Tom and Bernadette interview Michael Boyan, director of digital operations at Shake Shack. They also cover Instacart’s big IPO and Kitchen United CEO Michael Montagano departing for Dog Haus.

Aug 11, 2023 • 45min
Episode 30: The Dominos are falling for 3rd party delivery (+ Abhinav Kapur of Bikky)
Abhinav Kapur, co-founder and CEO of Bikky, dives into the future of customer relationship management in restaurants. He discusses how Bikky helps consolidate customer data and enhance hospitality. The conversation also touches on the recent lawsuit involving MrBeast and the implications for virtual dining. Kapur highlights the shift toward data-driven decision-making post-pandemic and the essential role of technology in understanding customer behavior. Overall, it’s a fascinating look at the intersection of tech and the restaurant industry!

Oct 27, 2022 • 57min
Episode 29: A conversation with Meredith Sandland and Carl Orsbourn about all things off-premises and their new book coming out in 2023
In the 29th episode of the Food On Demand Podcast, hosts Tom and Jared interview Meredith Sandland and Carl Orsbourn, authors of Delivering the Digital Restaurant, about their next book coming soon. They also cover the Kroger-Albertsons mega merger and Reef hitting a municipal snag in Texas and Pennsylvania.

Sep 1, 2022 • 31min
Episode 28: A Deep-Dive into Off-Premises Packaging with Natha Dempsey, President of the Foodservice Packaging Institute
In the 28th episode of the Food On Demand Podcast, hosts Tom and Nick interview Natha Dempsey, president of the Foodservice Packaging Institute. As a preview for the upcoming Food On Demand Off-Premises Packaging Summit, they cover new products hitting the market, the rising issue of so-called forever chemicals, and bringing beverages and desserts into the delivery ecosystem.