
Software Snack Bites
A podcast series exploring all things enterprise software. We'll interview experts from all areas of company building, the enterprise buyer perspective, investors viewpoints and deep dive into specific technology trends. shomik.substack.com
Latest episodes

Mar 5, 2024 • 45min
Time Management for Knowledge Workers - Matt Martin (CEO, Clockwise)
Learn time management tips and calendar optimization from Clockwise CEO Matt Martin. Dive into research behind time and behavioral management, balancing single player and multi-player use cases, and importance of breaks in back-to-back meetings. Explore attention residue and personalization of time management.

Feb 27, 2024 • 58min
Health 101 for Entrepreneurs - Ben Canning (Founder, We Hack Health)
The podcast discusses the importance of maintaining health for entrepreneurs. Topics include habit formation, making time for health, identifying drive for change, defining daily non-negotiables, and mastering mindset for peak performance. It also covers body composition, optimizing workout regimens, navigating nutrition in busy lives, and the power of full commitment to health.

4 snips
Feb 13, 2024 • 52min
Replay: Doug O'Laughlin (Founder, Fabricated Knowledge) - A Detailed Primer on the Semiconductor Industry
Doug O'Laughlin, founder of Fabricated Knowledge—a leading newsletter on semiconductors—breaks down the intricacies of the semiconductor industry with flair. He discusses Nvidia's meteoric rise and its strategic advantage, especially regarding AI demands. Doug simplifies complex themes like Moore's Law and the shift towards specialized chips, emphasizing the importance of tailored hardware in today’s tech landscape. His insights serve as a must-listen guide for navigating the ever-evolving world of semiconductors.

Feb 6, 2024 • 48min
Nick Schrock (Founder, Dagster Labs & Co-Creator, GraphQL) - Facebook Eng Culture & Modern Data Stack Consolidation
Nick Schrock, Founder of Dagster Labs and previously Co-Creator of GraphQL at Facebook, discusses Facebook's culture of urgency and decentralization. He dives into the problem solved by GraphQL and its rollout within Facebook. The episode also covers the modern data stack and how Dagster Labs provides value to data engineering workflows. Nick's decision to transition from CEO to CTO is highlighted, along with advice for other founders in the Open Source space.

Jan 24, 2024 • 1h 23min
Zack Urlocker (Exec - Duo Security, MySQL, Zendesk, Gatsby/Netlify) - Driving Operational Excellence Across Four $1B+ Outcomes From $6-100M ARR+
Zack Urlocker, an experienced executive in the software industry, shares insights on driving operational excellence and scaling companies. Topics include customer obsession, organizational alignment, maintaining speed, and building operational rigor. Zack discusses his experiences at MySQL and Gatsby, emphasizing the importance of rebuilding and empowering engineering teams. The podcast also covers remote work challenges, scaling efficiently, and optimizing strategies at Gatsby amid COVID and the Black Lives Matter movement.

Jan 15, 2024 • 46min
Utkarsh Ohm (Director of AI, Thoughtspot) - The Future of AI Powered Search & Analytics
Utkarsh Ohm, Director of AI at Thoughtspot, discusses applying LLMs to customer facing products, the importance of internal insights for text to SQL use cases, data security for LLMs, and the infrastructure behind Thoughtspot's LLM enabled product, Sage.

5 snips
Jan 9, 2024 • 55min
Hank Taylor (Fractional CMO & Former VP Marketing, Vercel) - How to Automate the SDR Function & Hiring Product Advocates
In this episode of the podcast, Hank Taylor, a Fractional CMO & advisor to startups, provides tactical insights on automating the SDR role while maintaining quality. He discusses email collateral, messaging workflows, and structuring SDR teams for effectiveness. Taylor emphasizes the impact of Product Advocates for technical products and explains how to hire, train, and compensate them. He also shares startup advice on marketing and inbound strategies.

Jan 3, 2024 • 46min
Swati Raju (Head of Eng, Confluence Cloud, Atlassian) - AI's Impact on Workflows, On Prem to Cloud Transitions, Building Effective Remote Eng Teams
At Atlassian’s scale, it’s mind-boggling to consider how rapid innovation and product architecture changes are implemented on a daily basis. This episode covers the “how” spanning effective team collaboration to cloud transitions.Swati Raju is Head of Engineering, Confluence Cloud at Atlassian. She previously was a CTO, eng manager and IC at various companies including Groupon, Yahoo, and Ticketmaster. In this episode, we cover how Swati builds effective remote engineering teams. We also cover how Atlassian was able to shift from server to cloud while mitigating the impact on customers during this huge architecture shift. Finally, we dive into where Confluence is leveraging AI to improve the user experience and help customers be able to better accomplish their work. There’s learnings in this episode from early stage to massive scale.Where to Find Swati:* LinkedIn: https://www.linkedin.com/in/swati-raju-5557422/Where to Find Shomik:* Twitter: https://twitter.com/shomikghosh21* LinkedIn: https://www.linkedin.com/in/shomik-ghosh-a5a71319/* Newsletter: https://www.shomik.substack.com* Podcast: Apple Podcasts, Spotify, YouTube.In this episode, we cover:(01:25) - Building Effective Remote Eng Teams(04:23) - Maintaining & Building Culture Remotely(07:59) - Goal Setting to Enable Decentralized Decision Making(10:28) - Balancing Resiliency & Innovation(12:36) - Rituals & Anti-Patterns for Remote & Cross-Team Collaboration(20:21) - Managing Transition from Server to Cloud(25:23) - Building Enterprise Grade Products(29:42) - Preparing for and Managing Downtime(33:49) - AI’s Impact on Knowledge Workflows Across Atlassian Products(37:04) - Starting with Thinner Slices of the Product to Iterate with AI(40:41) - Main Challenges with AI Adoption TodayShow Notes:* Confluence WhiteboardsHow to Subscribe:Available on Apple Podcasts, Spotify, YouTube. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit shomik.substack.com

5 snips
Dec 19, 2023 • 43min
Bobby Pinero (CEO, Equals) - Why Freemium Doesn't Always Work
Bobby Pinero, CEO of Equals and ex-Intercom finance hire, explains why freemium didn't work for Equals and how free trials are a better fit. He shares tips for building a horizontal product, founder-driven marketing, and the impact of internal communication. They also discuss building templates, product market fit, challenges of data source connection, and the power of product demos in B2B SaaS marketing.

Dec 12, 2023 • 40min
Fergal Reid (VP AI, Intercom) - Applied AI Insights from Shipping Fin (an LLM enabled chatbot)
Fergal Reid, VP of AI at Intercom, discusses the evolution of AI models, the capabilities of large language models, the use of vector embeddings in Intercom's database, data privacy concerns with LLMs, impressive results of the Fin chatbot tool, and the occurrence of hallucinations in AI chatbot interactions.