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One Knight in Product

Latest episodes

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Feb 13, 2021 • 40min

Product Management Lessons from a PM Turned Teacher Turned PM (with Melanie McKay, Head of Consumer Product @ Rightmove)

An interview with Melanie McKay. Melanie is the Head of Consumer Product at Rightmove, the UK's #1 property marketplace. She has worked in a number of Product Management roles, and took an interesting move into secondary school teaching in the middle. Since coming back to Product she's gone from strength to strength, including an appearance at Product School's ProductCon. We talk about a lot, including: How Product works at the biggest property marketplace in the UK and whether you get loads of weird requests you get when your TAM is pretty much the entire UK population How she got into Product by mistake, and what she did to get good at it with no good information to lead her Whether it is in fact harder for new PMs now because there is too much competing information for them How her passion for education got her into teaching, how it was teaching computing to kids, and why she came back What her experience of teaching taught her that she can use in her Product Management career Getting involved with ProductCon and the importance of going outside of your comfort zone Her well-received take on the classic PM Venn diagram, and how it's gone down with the PM community And much more!
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Feb 10, 2021 • 35min

Data-driven Product Delivery & Story Points on Everything (with James Rooney, Delivery Manager @ Discovery Inc.)

James is a Delivery Manager for Discovery Inc., a VOD entertainment platform. James is a passionate advocate for using story points for just about everything, and using data to inform delivery decisions. We speak about a few topics, including: How to bring delivery together across multiple technical streams for a big media company The interplay between Delivery and Product and the importance of a good Product Manager How to get Product, Delivery & Engineering to work harmoniously How story points can save the world and how to use them properly Whether Scrum is any good and some of the ways to make it work for your business The tricky balance between Product Delivery and fixing tech debt How to use the data you already have to help inform future delivery decisions How to use data to sell your message to the leadership team How running a band and running Product Delivery are pretty similar And much more!
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Feb 5, 2021 • 51min

How to Build an Effective Product Organisation (with Marty Cagan, author of Inspired & Empowered)

Renowned Product Management thought leader Marty Cagan discusses starting SVPG, blogging, book writing, challenges in being Product-led, promoting diversity in tech, and more in a captivating interview.
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Feb 3, 2021 • 37min

Scaling your Product Team with Product Operations (with Christine Itwaru, Senior Director of Product Operations @ Pendo)

An interview with Christine Itwaru. Christine is Senior Director of Product Operations at Pendo. Christine is a problem-solving, Product-obsessed New Yorker who has swapped the Big Apple for the City of Oaks as Senior Director of Product Operations for Pendo. We talk about the fundamentals of Product Ops, how it works at Pendo, the types of people you need, what they can do for you, and when you need them. We talk about a lot: How she traded the Big Apple for the City of Oaks, moving to Raleigh, North Carolina to work with Pendo The exciting challenges and opportunities of working for a hypergrowth SaaS company What Product Operations is and how it can help a company as it scales, and how Christine made it happen The core skills and mindset needed to work in Product Operations The difference between being data-driven & data-informed, or whether there's any difference at all The importance of cross-functional communication for Product Ops, and Product teams in general Some of the challenges being a woman in tech and how she's trying to help solve them And much more!
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Jan 29, 2021 • 45min

How to Crack your Product Management Career (with Jackie Bavaro, co-author of Cracking the PM Interview & Cracking the PM Career)

An interview with Jackie Bavaro. Jackie started her Product Management career as a Program Manager at Microsoft, before joining Google's Associate Product Manager programme and then getting hired as the first Product Manager at Asana. Back in 2013, she collaborated with Gayle McDowell to write the best-selling book "Cracking the PM Interview", which inspired a generation of Product Managers to get their first jobs. Jackie and Gayle are back with "Cracking the PM Career" which explains how to get good at it once you're in. Understandably, we cover a lot, including: How Jackie got into Product in the first place, and why Microsoft calls Product Managers Program Managers The pros and cons of working for Google versus a new startup How she met and decided to collaborate with Gayle McDowell and how they write together How the FAANG companies reacted to her giving away all their secrets Excellent advice on how to make an impact in your new PM job How to avoid the dreaded Feature Factory, build a strategy and sell it Why it's important to look outside your Product bubble for inspiration And much more!
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Jan 26, 2021 • 32min

Redefining Product-Led Growth (with Heather James, Founder @ Product-Led Alliance)

An interview with Heather James. Heather is the Founder of The Product-Led Alliance, providing a community, events and materials fora community of passionate product professionals, obsessed with Product-Led Growth. We talk about... What the Product-Led Alliance is and what it offers Why Heather is so passionate about Product-Led Growth and some of the challenges in getting there How she defines Product-Led Growth and how it differs from the dictionary definition What made her start the Product-Led Alliance when she did How a community with so much free content pays the bills How they had to pivot because of COVID-19 What makes her most proud of the Product-Led Alliance so far Future ambitions to take over the world Shock horror ... a rival podcast! mumble grumble And much more!
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Jan 23, 2021 • 35min

Product Management in Lockdown & the Perils of Hustle Culture (with Jack Stevens, Senior PM @ Publicis Sapient)

An interview with Jack Stevens. Jack is Senior Product Manager for Publicis Sapient, a product consultancy that helps large companies with their digital transformation. Aside from his day job working on a secret project that he can't tell us about, Jack was also featured in a BBC article last summer "Stress, burnout and redundancy: Tough times in IT". I spoke to Jack about a few things: His work with Publicis Sapient and how they work really hard to be a flat, open company at scale How SAFe and other scaled agile approaches (probably) can't work How he got onto the BBC article in the first place, and how the reaction has been How hustle culture is toxic, mainly a lie, and we just see the survivors who probably succeeded partially through luck How it's OK for some people to just be OK and not everyone has to change the world to be successful How his employer reacted after seeing the article, and the support they gave him How personal hardship has driven his ambitions to work in financial services to ensure people have the right tools to make good financial decisions And much more!
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Jan 19, 2021 • 36min

Product Marketing & the Importance of Pirate Metrics (with Abby Hehemann, Senior Product Marketing Manager @ GetResponse)

An interview with Abby Hehemann. Abby is Senior Product Marketing Manager for GetResponse, a full stack marketing platform. She's passionate about Product Management and Product-Led Growth, and using data to monitor and inform Product Marketing decisions. Abby is also a features speaker with Product-Led Growth Hub. The role of Product Marketing and importance of getting close to the Product team Pirate metrics (AARRR!) and how you can use them to monitor the health of your funnel The concept of Product-Led Growth and how companies can take their first steps to being Product-Led The importance of communication and collaboration between functions How she got involved with Product-Led Growth hub and their future collaboration plans Whether Product Marketing should report to the VP of Marketing or the VP of Product Most importantly, whether you can get get good nachos in Poland And much more!
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Jan 16, 2021 • 35min

Empathy, Mentorship and the Importance of Diversity & Inclusion (with Ana Kresina, PM @ Redbubble)

An interview with Ana Kresina. Ana is a self-described vagabond, a Canadian living in Australia, passionate Product Manager at Redbubble, a leading online art marketplace. We speak about the following and more: Ana's journey into Product Management from Marketing via UX The importance of guidance and mentorship at the early stages of a PM career The importance of getting shots on goal early Some of the systemic problems with returning to work after maternity leave How we're pretty far from having acceptable diversity in tech & product, but at least the conversations have started
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Jan 13, 2021 • 38min

Getting to Product/Market Fit and Building Effective Product Teams (with Harpal Singh, Product Consultant & Interim CPO)

An interview with Harpal Singh. Harpal is an award-winning product consultant and interim CPO with long experience working with a variety of startups and helping them set up effective product teams and achieving Product/Market Fit. We talk about his journey and specifically: The benefits of being a consultant and how it's helped him to be a better leader His passion for Product/Market Fit and why he wrote a playbook on it His ambitions for the book and how it's helped him challenge his assumptions What Product/Market Fit really means, why it's not just about MVPs, and the concept of a "Hair On Fire" problem The importance of Marketing when finding Product/Market Fit and not being led solely by technology The variability of the Product Manager role between companies & the importance of a career plan The perils of poor LinkedIn content

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