Businesses often rely on data to provide them with useful insights about the “what” — what is working and what isn’t. But is there a way to uncover the “why”? Jigar Desai is the SVP of Engineering at Sisu, a data intelligence engine that uses automated analytics to determine why certain KPI changes occur. On this episode, Jigar explains the revolutionary technology behind the Sisu engine, what its implementation process involves, and how this very podcast could benefit from its use.Tune in to learn:What Sisu provides its customers (02:20)How Sisu offers recommendations after making its findings (15:30)The benefits of using Sisu (26:40)Which dimensions help Sisu make its determinations (30:30) IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Data center maintenance requires an intricate balance of automation, integration, supply management, and equipment knowledge. Without an optimized approach, the risk of extended resolution times looms large. On this episode of IT Visionaries, we welcome Michael Cantor, CIO of Park Place Technologies for a discussion of how his company streamlines these processes to support an ever-growing slate of platforms and hardware, alongside some thoughts on the future of optimized data management. Tune in to learn:An overview of Park Place Technologies and its innovations in optimizing enterprise-class data center systems (1:45)The biggest challenges Park Place faces in maintaining and optimizing these systems (6:22)The origin and importance of “DMSO” to Park Place Technologies (14:32)How Park Place Technologies continues to support and optimize older hardware (19:09)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

While credit cards have made the payment process considerably easier for users over the years, the systems that support those transactions are more complex than one might expect. Randy Kern is the CTO of the modern card issuing and payment processing platform Marqeta. On this episode, Randy offers a deep dive into the evolution of card payment technology and tells us how Marqeta is transforming the payment landscape.Tune in to learn:About Marqeta and its customers (2:00)About the modernization of credit payments (5:25)Untangling the payment space (16:30)What the next few years might hold for the payment space (30:45)Randy’s thoughts on alternative payments and peer-to-peer lending (36:00)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automationMission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How have digital consultancies continued to evolve in the modern business landscape?  Jenny Koehler, Strategic Growth & Business Development Leader at PwC, and Patty Cheung, VP of Alliances & Channels (Americas) at MuleSoft believe that lasting customer connections come from truly listening to customers’ unique problems and updating tech systems to better support their processes. Listen in to hear more about their thoughts on investing and modernizing software to encourage growth and customer relationships.Tune in to learn:What MuleSoft and PwC do and how they work together (02:25)MuleSoft and PwC collaborating to help SMBs leverage the loan process (11:10)Patty’s thoughts on custom coding (18:50)Why crossing the chasm to newer tech is vital for a company’s growth (29:00)About PwC’s acquisition of Netrovert and partnership with MuleSoft (36:40)Mentions:Jim Collins “Good to Great” bookIT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How can CIOs drive successful digital transformation within their organizations? Isaac Sacolick, author and President of StarCIO, shares his expert advice based on his experience in digital transformation consulting, as well as ideas from his new book Digital Trailblazer. Tune in to hear his insights into the market and his tips for CIOs.Tune in to learn:Isaac’s Career Evolution (02:45)Isaac’s Insights into the Market (05:01)What CIOs Should Be Thinking About (10:13)Will Doing Nothing Lead to Failure? (25:55)Tips for CIOs in Legacy Industries and Organizations (34:29)Mentions:Digital Trailblazer: Essential Lessons to Jumpstart Transformation and Accelerate Your Technology L eadership (book by Isaac Sacolick)IT Visionaries is powered by Salesforce Platform and Dreamforce. Did you know all the very best Dreamforce sessions are available free on salesforce.com/plus? We recommend watching the Platform and MuleSoft keynote to get the down-low on doing more with less and increasing efficiencies with automation.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Watching Salesforce Trailblazers work under pressure to craft customer low-code solutions for Pacific Clinics is inspiring and even brought tears to the eyes of Eleanor Castillo Sumi, the SVP of Strategy, Innovation, and Growth. As a nonprofit, Pacific Clinics faces unique challenges integrating systems with disparate government entities, and CFO Jason Gurahoo can account for the powerful changes these solutions are bringing to the organization. Tune in for a special BTS of how the Legends of Low Code tv series is bringing more efficiency and a better user experience to Pacific Clinics and their customers. Tune in to learn:Who does Pacific Clinics help?  (2:15)What it takes to bring transformation at Pacific Clinics  (4:30)Understanding how  and find the tools to make change (11:45)Finding and cultivating the right practitioners (25:00)Why Elenor was blown away by her experience on Legends of Low Code (31:30)Mentions:Salesforce Plus TV Show “Legends of Low Code”IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on Salesforce Plus. Just visit Salesforce.com/plus. Content will start rolling today!Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Software itself is constantly being updated, but are some conventional approaches used by tech leaders also in need of an upgrade? David Heinemeier Hansson is the Co-owner & CTO of the software company 37signals, producer of the successful web services Basecamp and HEY. On this episode, David explains the forward-thinking methodologies that his company has successfully implemented, like championing prospective customers rather than current ones, enforcing a short six-week planning cycle, and placing a higher value on intuition over data.Tune in to learn:David describes the “six-week cycle” approach at 37signals (03:30)How did 37signals develop its short-term planning method? (08:30 )The relationship between designers and programmers at 37signals (13:30)David’s reliance on intuition over data (29:15)The importance of writing and advice David received from Jeff Bezos (37:50)IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

How fast can data be collected and used in current business models? Evan Kaplan, CEO of InfluxData, claims that in the era of smart products, an autonomous system can utilize data collected every millisecond for instant responses. Listen in to learn more about how collecting instant data can provide better service for products and create loyalty with customers.Tune in to learn:What InfluxData does (01:12)Monitoring data to build real-time responses (08:39)How quickly data is being recorded (14:36)Types of projects built with InfluxData (16:28)InfluxData's popularity with student engineers (20:17)Mentions:Check out our previous episode with Paul Dix also from InfluxData.“Memorial Day Murph” Crossfit RoutineIT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

What is Indoor Intelligence? How can Indoor Intelligence data be used to improve the customer and employee experience? Nadir Ali, CEO of Inpixon, shares practical applications and case studies, as well as his thoughts on future implementations with augmented reality and the metaverse. Tune in to hear the impacts Indoor Intelligence can have on security, and even employee retention. Tune in to learn:How Businesses are Leveraging This Data to Solve Problems (05:36)What the Data Shows About Post-COVID Work Trends (9:51)How Indoor Intelligence Can Support the Employee Experience (15:17)The Evolution of the Business Idea (21:23)What Nadir Envisions for the Next Five Years (27:12)IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Where do some of the most successful tech leaders in the world turn to for sound advice? Prashant Kelker is the Chief Strategy Officer and a Lead Partner at ISG, a multinational technology research and advisory firm that consults an astounding 80 companies in the Fortune 100. Tune in to hear the fascinating details about ISG’s advisory process and why Prashant calls the firm “the industry’s best-kept secret.”Tune in to learn:What sets ISG apart from other consulting firms? (3:00)How does ISG gather the information necessary to make recommendations? (06:44)Prashant shares a success story he experienced at ISG (08:50)At what point in the process does ISG get involved? (18:25)Prashant discusses Web3 (32:30)Mentions:“The Platform Delusion” (book by Jonathan A. Knee)IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.