Curious Leadership with Dominic Monkhouse

In this special episode, we hear from Dominic and other industry experts (Michelle Hulse, Director of Revenue Operations at PAX8, Paweł Nicał, a pioneering RevOps expert from Poland) from the UPGRADE'24 conference. Revenue Opertions is at the heart of this panel discussion. Listen in to how aligning sales, marketing, and finance creates a seamless customer journey. Michelle shares examples from PAX8 and how they revolutionised their lead handling with data-driven strategies. Dominic provides a walk through of the strategic implementation of OKRs and how RevOps can drive sustainable growth without the need for constant funding. Paweł discusses the critical metrics for RevOps success and the role technology plays in this unified approach.Real-world examples are shared of optimising sales performance, leveraging AI for operational efficiency, and the philosophical underpinnings that make RevOps a game-changer across industries—from SaaS to any business with a recurring revenue model. Whether RevOps is a buzzword or the future of strategic alignment, this discussion reveals its undeniable impact on business agility and growth.TakeawaysCollaboration is Key: Revenue Operations joins the dots between Marketing, Sales, and Customer Experience providing a seamless workflow instead of silos.Strategic Growth through OKRs: Objectives and Key Results are significant for structuring tasks and teams.Tech and Innovation in RevOps: pioneering technology tool 'Clay,' which integrates various data sources and automates processes, enabling "all bound" operations.AI can automate data collection, but humans will always lead creative strategic decisions.Timestamps(03:35) Panel Introductions from Karol Popa: UPGRADE’24(05:31) What is Revenue Operations?(08:51) Is RevOps A New Way Forward or Just A Buzzword?(13:53) When To Bring RevOps Into Business.(18:03) Example of RevOps Teams in Pax8.(22:13) Silo Focus Needs To Align.(23:37) Steps To Start With RevOps In Your Business.(26:33) Different Functions In A RevOps Team.(29:00) Strategic Growth Opportunities.(34:21) Aligning Teams With Data.(38:03) Real Impact and KPIs.(44:19) Segmentation of Ideal Partner Profile.(49:16) Technologies For Effective RevOps.(55:37) AI in Revenue Operations.(58:22) Boldest Experiments Within RevOps.(01:03:39) Use RevOps To Drive Innovation & Strategic Change.About UPGRADE'24The UPGRADE'24 conference took place on 21-22 November 2024 in Wrocław, Poland. Organised by ITCorner, the event focused on the technology sector and catered to business owners and C-level executives in the IT industry.The conference addressed strategies for adapting to market changes, methods to enhance business growth and profitability, and opportunities for networking and knowledge exchange with industry leaders. Attendees participated in talks, workshops, and panels designed to help businesses stay competitive during rapid technological transformations.For more information about UPGRADE'24, please visit www.letsupgrade.pl or search for #UPGRADE'24 on social media platform.Follow UPGRADE'24Website: https://letsupgrade.pl About Dominic MonkhouseFounder of Monkhouse & Company, Elite Business Coach and CEO Mentor, author of two smash hit books 'Mind Your F**king Business' and 'F**k Plan B’ and Host of the Top 2% Global Podcast 'Mind Your F**king Business’; Dominic Monkhouse is on a mission to demystify business growth. As a Founder and CEO, he has a track record scaling up award-winning technology service businesses and has been called ‘Britain’s best boss’ for his habit of creating great places to work. He now specialises in helping ambitious business leaders achieve fast and sustainable growth by building high-performing teams and developing clear, actionable strategies.About Karol PopaKarol Popa is Poland’s first certified Scaling Up coach, helping businesses in Poland, Estonia, and the UK scale effectively, focusing on companies with 100–1,000 employees and 50–300 million revenues. With a background in advertising, strategic consulting, and leadership in a cloud technology firm, he brings practical experience to his coaching. As a European Growth Institute partner and certified Gallup CliftonStrengths trainer, Karol specialises in unlocking organisational potential by leveraging individual and team strengths.About Michelle HulseAs the Director of Revenue Operations EMEA at Pax8, the World’s leading Cloud Commerce Marketplace, Michelle Hulse leverages her 24 years of experience in the tech industry to drive revenue growth by aligning Marketing, Sales, and Experience (Success) teams. Using data, processes, and technology, she has been instrumental in scaling Pax8's EMEA operations, contributing to 100% year-over-year revenue growth.About Paweł NicałPaweł Nicał is a strategic advisor and expert in the area of ​​​​​Revenue Operations. In the years 2020-23 he was the Head of RevOps at Nethone, where he built one of the first teams in this area in Poland and, together with the management board, led the company through the Seed, Series A and Private Equity acquisition rounds. He also gained experience working with companies such as RTB House, Mangopay and Boston Consulting Group on the EMEA, US and APAC markets. Since 2023, he has been running a consulting business, specialising in the implementation and development of RevOps, RevTech and Outbound areas in B2B SaaS companies.Mentioned in this episode:Get Mind Your F**king Business

In this conversation, Kevin Dutton explores the fascinating world of cognitive flexibility and how adaptability in decision-making can pave the way to success in business. Known for his groundbreaking work on psychopathy, Dr Kevin Dutton is a British psychologist now working down at the University of Adelaide in Australia. He's the author of a number of books including, Flipnosis: The Art of Split Second Persuasion, Wisdom of Psychopaths, and A Good Psycho's Guide to Success (co-authored with Andy McNabb).Kevin shares his unique perspective on psychopathic traits, likening them to a mixing desk of personality settings. We'll delve into his thoughts on "precision-engineered psychopathy," the benefits of certain psychopathic traits in professions, and the crucial distinction between "good" and "bad" psychopaths. From humorous anecdotes to profound insights, this episode is packed with thought-provoking discussions. Whether you're curious about how low empathy scores impact leadership or how Kevin's fearless nature led him to the brink of risk-taking, this conversation promises to enlighten and entertain.TakeawaysCognitive flexibility is crucial and the importance of adapting decision-making strategies.Precision-engineered Psychopathy can be advantageous in specific professions, from surgeons to CEOs.Decoupling emotion from behaviour in difficult conversationsUnpack the distinctions between harmful and beneficial psychopathic traits.Empathy types and their impact.Psychopath Quiz: Test where you fall on the psychopathy spectrum with Kevin’s personality test!Timestamps (00:00) Being a Good Psychopath with Kevin Dutton.(04:17) Public understanding of psychology.(05:19) Why study psychopaths?(08:03) Kevin’s upbringing and journey.(13:08) Defining “psychopath”: traits and stereotypes.(18:12) Hot empathy and cold empathy.(20:40) Quiz: Are You A Psychopath?(26:21) Measuring psychopathic personality.(28:07) Training traits and emotion regulation.(33:42) Tips for making difficult conversations in business.(37:49) Quick Fire Questions.(45:41) Book Recommendations.About Kevin DuttonProfessor Kevin Dutton, PhD, FBPsS, is one of the world’s foremost authorities on psychopaths. Having spent the last twenty years at the Universities of Oxford and Cambridge, he was appointed in 2022 as Australia’s first Professor of the Public Understanding of Psychology at the University of Adelaide. He is a Fellow of the British Psychological Society.Kevin is the author of the acclaimed bestsellers Flipnosis: The Art of Split-Second Persuasion, The Wisdom of Psychopaths: Lessons in Life from Saints, Spies and Serial Killers, The Good Psychopath’s Guide to Success (with Andy McNab), and Black and White Thinking: The Burden of a Binary Brain in a Complex World. The Wisdom of Psychopaths saw him awarded a ‘Best American Science and Nature Writing prize, and Black and White Thinking was nominated by the Big Ideas Club as one of the must-read non-fiction titles of 2021.Kevin’s work has been translated worldwide into over twenty-five languages, and his writing and research have been featured in Scientific American, New Scientist, the Guardian, the Times, Psychology Today, the New York Times, the Wall St Journal, the Washington Post, Newsweek, Slate, USA Today among other publications. He regularly publishes in leading international scientific journals and speaks at conferences around the world.Alongside his academic commitments, Kevin also consults in the elite sport, business, and military sectors and often appears on radio, TV, and podcasts. He also co-hosts the podcast Psycho Schizo Espresso with Iron Maiden front man, Bruce Dickinson.Find out more about Kevin and his work on drkevindutton.com.🔍 Are You a Psychopath? Find Out Now! 🔍https://www.linkedin.com/feed/update/urn:li:share:7275481957277331456/?utm_campaign=Publish_Success_Real-time&utm_content=Publish%3A+Update+Succeeded&utm_medium=email_action&utm_source=customer.ioFollow Kevin DuttonWebsite: www.drkevindutton.com Facebook: https://www.facebook.com/profkevindutton X: https://x.com/therealdrkev?mx=2 Psycho Schizo Espresso Podcast: https://www.youtube.com/channel/UCh2-FHcUx_3kaOgUNXeNSaw/featured Books by Kevin DuttonThe Wisdom of the Psychopaths: https://www.amazon.co.uk/dp/0099551063/ Flipnosis: The Art of Split-Second Persuasion: https://www.amazon.co.uk/Flipnosis-Split-Second-Persuasion-Kevin-Dutton/dp/0099505622/ The Good Psychopath's Guide to Success: https://www.amazon.co.uk/Good-Psychopaths-Guide-Success-Psychopath/dp/0552171069/ Black and White Thinking: The Burden of a Binary Brain in a Complex World: https://www.amazon.co.uk/Black-White-Thinking-matters-collide-ebook/dp/B07YYXN42R Sorted!: The Good Psychopath’s Guide to Bossing Your Life: https://www.amazon.co.uk/Sorted-Psychopaths-Guide-Bossing-Psychopath/dp/0593075579/ Book RecommendationsSwitchcraft by Elaine FoxMentioned in this episode:Get Mind Your F**king Business

SummaryIn this conversation, Matt Phelan, the co-founder of the Happiness Index and author of "The Business Case for Happiness" and "The Happiness Index, " shares valuable insight into measuring emotions in the workplace. Matt challenges the old business adage, "If you can measure it, you can manage it," emphasising that understanding and supporting employee happiness leads to better performance.Listen to this entrepreneur’s story, which led to pioneering the integration of happiness metrics in workplace culture. Highlighting Richard Branson's belief that employees come first, Matt introduces his data-driven approach to fostering workplace happiness and its significant impact on business outcomes.The episode explores the complex relationship between measuring and managing happiness and the importance of emotional well-being in the workplace. Matt also offers book recommendations and practical advice for enhancing happiness at work, making this a must-listen for any leader eager to disrupt the norm and prioritise employee satisfaction.TakeawaysMythbusting the business concept, “If you can measure it, you can manage it.”Understanding the correlation between happiness and productivity.Professor Jeremy Dawson’s fascinating NHS hospital research.Breaking down the Employee Net Promotor Score questions.Debating in the office or work-from-home models.Pixar’s global emotions framework.Chapters(00:11) From digital agency to workplace happiness with Matt Phelan.(03:48) The Happiness Index V1(05:54) Measure it and understand it better.(07:52) Changing the value prop.(09:23) Defining happiness as an understandable business metric.(13:26) Employee Net Promoter Score questions.(17:23) TED Talk - Super Chickens.(20:22) Solving different problems from client to client.(24:31) Are happier employees more productive?(27:01) Happy Hospitals vs. Unhappy Hospitals.(28:53) In The Office or Work From Home?(31:40) Building Relationships.(34:08) Quick Fire Questions with Matt Phelan.(39:18) Book recommendations.About Matt PhelanMatt Phelan is the co-founder of the Happiness Index, an organisation that aims to understand what makes people happy at work and how that relates to their work performance. He is a self-confessed proud geek and a supporter of decent people.Matt’s career started when he founded a digital marketing agency called 4Ps Marketing when he was 25 years old. After driving this agency to immense success, Matt and his partners sold the company and opted to double down their investment to go again.The Happiness Index is a SAAS platform that helps organisations measure their key employee engagement and happiness drivers. Follow Matt PhelanWebsite: https://mattphelan.co.uk/ LinkedIn: https://www.linkedin.com/in/matthewphelan/ X: https://twitter.com/MatthewPhelan Happiness and Humans Podcast: https://open.spotify.com/show/7h6wCWnjsgOIZSR6h0DKbq Book RecommendationsFreedom To Be Happy: The Business Case For Happiness by Matt PhelanThe Happiness Index by Matt PhelanThe Little Book of Hygge by Meik VikingThe Happiness Advantage by Shawn AchorWill It Make The Boat Go Faster by Ben Hunt-Davis and Harriet BeveridgeMentioned in this episode:Get Mind Your F**king Business

SummaryFarley Thomas, the co-founder and CEO of Manageable joins today’s conversation and shares his revolutionary insights on empowering organisations through highly skilled management. Farley highlights the incredible impact of upskilled, confident, and competent managers on organisational success, and why traditional training methods often fall short, diving into the practical approaches his company adopts and drawing fascinating parallels between language learning and workplace skills training. Farley also unpacks the critical importance of practice and real-world application in management training, supported by eye-opening examples and personal experiences. From the harmful effects of untrained management on employee well-being to innovative solutions like the Leadership Capacity Profile, this episode is packed with actionable insights that challenge conventional leadership development, advocating for early-career focus and continuous learning that can transform the future of work.TakeawaysThe concept of Empowerment and the importance of skilled management.Ineffectiveness of traditional training and the importance of practice over theoretical knowledge.The Impact of poor management on employees and Manageable’s approach on managers training.Differences between Managers and Leaders.Evaluating leadership capacity- a hypothetical scenario for discovering leadership potential among contributors.Skill development and behavioural change through practice.Redefining leadership and management roles- ​​reallocating training resources towards early career managers.Timestamps(02:15)  Introducing Farley Thomas - the Concept of Empowerment and effective management in organisations.(14:01) Traditional Training vs. Practical Application.(18:01) The five principles of Manageable’s effective training programs- the importance of data-driven efforts, bite-sized training, social learning, live sessions, and role models.(24:00) The impact of Poor Management on Employee Well-Being.(28:00)  Effective Leadership and Management Practices (Manager vs. Leader).(34:01) Continuous learning and resource allocation for early career Managers.(45:00) Thomas’ personal reflections and business advice (critique of work practices).(54:02) Book Recommendations(57:00) Final Thoughts and future vision.About Farley ThomasFarley Thomas is the co-founder and CEO of Manageable, the leadership-skills-focused EdTech firm on a mission to give everyone the gift of a great manager. Prior to founding Manageable in 2020, Farley established a highly successful executive coaching and leadership advisory practice in 2014. He has been advising and coaching CEOs and their teams across diverse industry sectors ever since. The core of his previous corporate experience was gained at HSBC, where he was CRO at HSBC Asset Management for over a decade, ultimately setting up and leading teams in over 30 countries worldwide. He has consistently been trusted to develop new initiatives, products and markets.Follow Farley ThomasWebsite: https://www.manageable.worksLinkedIn: https://www.linkedin.com/in/farleythomas/Manageable Conversations Podcast: https://podcasts.apple.com/gb/podcast/manageable-conversations/id1586790766Book recommendationsThe Geek Way by Andrew McAfeeNine Lies About Work by Marcus Buckingham & Ashley GoodallMentioned in this episode:Get Mind Your F**king Business

SummaryIn this conversation, Marques Colston, a former NFL player transitioned to leading the boardroom playbook, dives into the dynamic world of sports and business ventures. Marques discusses his innovative investments in the sports value chain, including sports medicine, technology, and fan engagement. The conversation covers Marque's insights on the socioeconomic impact around stadiums, the rising popularity of lacrosse, and his hands-on approach to parenting. He also opens up about coaching his son's football team and the importance of instilling resilience in his children.Marques also shares his football crossover strategy to finding sustainable and scalable investments, his philosophy on team dynamics, and the challenges athletes face when transitioning from professional sports. From founding Champion Venture Partners to raising a $100 million fund, Marques Colston's story is a testament to innovation and resilience.TakeawaysMarques’ investment portfolio focuses on the sports value chain.From athlete to investor, Marques seamlessly transitioned from the field to venture capitalism.Marques introduces his three levels of awareness—self, peripheral, and situational.Understanding team dynamics and individual roles can maximise collective performance.A focus on democratising investments, making it more accessible for others.Marques shares his parenting approach to build resilience.Chapters (00:00) From Football Field to Business Strategy with Marques Colston.(03:43) Run down of Marques Colston’s 10-year football career.(06:13) Introducing Champion Venture Partners, a fund that invests in sports companies.(07:00) Democratising private investments for average investors.(12:51) Humble beginnings and embracing challenges to strengthen growth.(14:37) Sports teach resilience and self-awareness through adversity.(16:59) Marques Colston’s career highlights include consistency.(20:04) Motivation as an internal standard.(21:50) Transitioning from professional football to next career.(23:36) Early career investments built skills and confidence for the next steps.(30:16) Evaluating scalability and sustainability of businesses.(35:37) Creating access to opportunities in alternative investments.(37:27) Changes to opportunities in the pandemic.(40:10) Taking football team experience into executive coaching.(45:12) Culture and leadership impact performance and rewards.(46:06) Quick fire questions with Marques Colston.(49:12) Book recommendations.About Marques Colston Marques Colston is a former NFL star now leading wins in the business field of venture capitalists. He is a Founding Partner at Champion Venture Partners, a fund dedicated to innovative investment opportunities that generate meaningful returns in the sports ecosystem.Marquesis humble about his outstanding 10 year career as a wide receiver for New Orleans Saints. He was the Saints all time leader in receptions, receiving yards, touchdowns, and he played a key role in their super bowl victory in 2009. Since stepping off the field, he's seamlessly transitioned into the world of business applying the same Creating Separation mindset that defined his football career.Over the last 15+ years, he has become a trusted leader in business strategy, private equity, and sports business, driving sustainable growth for companies across various sectors. He's passionate about supporting athletes in navigating the shift from professional sports to business, creating a pathway and holding the door open for those coming up behind him.Marques wants to democratise investment capability, or the ability of people to invest in early-stage businesses. His current $100 million fund aims to invest in sports, sports tech, and wellness businesses at Series A. Marques is also a dedicated father to three children, carefully navigating the role of coach and parent.Follow Marques ColstonWebsite: https://www.championventurepartners.com/ LinkedIn: https://www.linkedin.com/in/marques-colston Instagram: https://www.instagram.com/marquescolston/ X: https://x.com/marquescolston Book RecommendationsHidden Potential by Adam GrantMentioned in this episode:Get Mind Your F**king Business

SummaryIn this conversation, Minette Norman, a seasoned leader and author, explores psychological safety, leadership myths, and managers' real impact on employee wellbeing. Minette shares her journey from technical writer to leading an enormous team of 3,500 engineers at Autodesk without learning any code. Minette has a genius way of simplifying the complex. She shares insight from her two books, The Boldly Inclusive Leadership and The Psychological Safety Playbook, giving you tangible how-to’s. Minette successfully navigated resistance to collaboration in her long-held position in Silicon Valley. From book recommendations to actionable insights for creating safe and productive work environments, this episode is packed with wisdom for aspiring leaders and curious minds alike.TakeawaysDebunking leadership myths and offering a model of vulnerability.Psychological safety fosters an environment where team members can openly ask questions, make mistakes, and share ideas without fear.Career pathway options for leaders and individual contributors.Building an inclusive workplace with the tipping point percentage.Offering the How-To guidance leaders are seeking.The importance of having an open mind in business.Chapters (00:00) Collaborating Ideas With An Open Mind With Minette Norman.(03:08) Minette’s Journey From Technical Writer To Leader.(04:59) Transforming Workspace Culture and Unify Teams.(06:54) Overcoming Resistance To Collaborative Coding and Internal Competition.(10:57) Importance of Yearly Summit In-Person Gathering.(12:01) Adapting Meetings to Equalise Space & Include Quieter Individuals’ Insights.(14:52) Reasons Behind The Boldly Inclusive Leader.(17:36) Conceit of Leadership.(21:47) Psychological Safety, Inclusion & Interpersonal Risk Taking.(24:28) Co-Authoring Focused on How To Increase Psychological Safety.(26:27) Asking For Other Points of View With An Open Mind.(28:16) Learning From Mistakes.(31:59) Diversity, Equity, and Inclusion Leadership Conference.(35:17) Overcoming Affinity Bias To Embrace Diverse Groups.(38:49) Loneliness in the Workplace.(41:39) Quickfire Q&A with Minette Monkhouse.(47:02) Book Recommendations.About Minette Norman Minette Norman is an author, speaker, and leadership consultant who previously spent decades leading global technical teams in the software industry.Minette has extensive experience leading internationally distributed teams and believes that when groups embrace diversity in all its forms, breakthroughs emerge, and innovation accelerates. Before starting her consultancy, her most recent position was as Vice President of Engineering Practice at Autodesk. Responsible for influencing more than 3,500 engineers around the globe, she focused on state-of-the-art engineering practices while nurturing a collaborative and inclusive culture.​Minette is a keynote speaker on inclusive leadership, psychological safety, collaborative teams, and empathy. Named in 2017 as one of the “Most Influential Women in Bay Area Business” by the San Francisco Business Times and as “Business Role Model of the Year” in the 2018 Women in IT/Silicon Valley Awards, Minette is a recognised leader with a unique perspective.​Minette is the author of The Boldly Inclusive Leader and the co-author of The Psychological Safety Playbook.Minette holds degrees in Drama and French from Tufts University and studied at the Sorbonne Nouvelle in Paris.Follow Minette NormanWebsite: https://www.minettenorman.com/LinkedIn: https://www.linkedin.com/in/minettenorman/Instagram: https://www.instagram.com/minettenorman/Book RecommendationsThe Boldly Inclusive Leadership: https://www.minettenorman.com/boldlyinclusiveleader The Psychological Safety Playbook: https://thepsychologicalsafetyplaybook.comThe Culture Map by Erin Meyer: https://erinmeyer.com/books/the-culture-map/Fearless Organization & Right Kind of Wrong by Amy Edmondson: https://amycedmondson.com/books/Unlearning Silence by Elaine Lynn Herring: https://elainelinhering.com/Mentioned in this episode:Get Mind Your F**king Business

SummaryIn this conversation, Alan Miltz, a renowned financial analysis and business strategy expert, shares insights into scaling up a business and improving its cash flow. He dives deep into the intricacies of financial management, from optimising cash flow and managing working capital to the fine art of pricing strategy.Alan keeps the conversation simple, outlining how small 1% changes in one day can revolutionise a company's financial health. He offers his understanding of The Magic Number 200 and practical tools for improving cash flow and sustaining growth, even in challenging economic climates. Finally, Alan provides some excellent book recommendations for anyone looking to find hidden value in their business segments.TakeawaysMastering the seven financial levers to enhance cash flow.Understand the power of incremental 1% improvements.Ensure your financial strategies are aligned with your bank's focus.Keep financial reports simple and relatable.Manage meetings so everyone understands the company’s story.Overcome the hesitation to raise prices.The Magic Number 200 explained simply.Chapters(00:00) Discussing Cash Flow, The Power of One and More With Alan Miltz(05:13) Cash Flow Is Crucial In The Current Economy(9:58) Seven Levers and Four Chapters In Business(13:53) Management Team Responsibilities(17:08) Cash Flow Burn (20:42) Relationship of Price vs. Volume to Cash Flow and Profit(25:37) Identifying Profit Segments Using Cash Flow Ladder(34:12) Magic Number of 200(38:58) Cash Flow Story Software Tool(41:02) Book Recommendations for Improving BusinessAbout Alan MiltzAlan Miltz has dedicated his life to helping business leaders and everyone in their team love the numbers. Revenue is vanity, Profit is sanity and Cash is king (or queen) are usually his opening words.Alan is a co-author of Verne Harnish’s global best-selling book Scaling Up (having written the financial component of the book).Alan believes that running a business is like managing a sports team: Everyone needs to know the score. Every business wants to scale up its profit, cash, and value. The Power of One, developed by Alan and the team at Cash Flow Story, is your company’s code. How many 1% or 1-day changes do you need to make to achieve your desired financial results?Everything Alan has developed has had one common theme – to make the complex simple. As a founder of Inmatrix (known as Optimist software) in 1998, which is now the global standard for over 500 banks in more than 90 countries. More recently co-founded Cash Flow Story allowing non-financial individuals to easily analyse and improve business Profit, Cash & Value. This has helped 1000’s of businesses to scale 2xProfit, 3xCash and 10xBusiness Value.Alan has been voted best speaker in Australia for TEC (the world’s largest CEO forum) and continues to speak at many CEO conferences globally, including the CEO syndicate in Australia, Entrepreneurs Organisation, and YPO. He also sits on the boards of 15 well-recognised companies globally.Follow Alan MiltzWebsiteLinkedInMentioned in this episode:Get Mind Your F**king Business

SummaryIn this conversation, Nick Bradley - world-renowned author, speaker, and business growth expert - shares his insights on private equity, business exits, and the common myths and mistakes entrepreneurs make when preparing to sell their businesses. He emphasises the importance of leadership, understanding the dynamics of private equity, and the need for businesses to focus on growth and valuation strategies. Nick also discusses the impact of customer concentration on business value and the transition from being a business owner to an investor. Throughout the conversation, he highlights the significance of personal growth, defining success, and the role of culture in scaling businesses. Finally, Nick offers book recommendations that can aid entrepreneurs on their journey.TakeawaysCommon myths about exiting businesses can lead to mistakes.Leadership plays a vital role in business growth and scaling.Understanding private equity dynamics is essential for business owners.Valuation is influenced by both tangible and intangible assets.Customer concentration can significantly impact business value.Preparing for a successful exit requires strategic planning.The transition from business owner to investor can be rewarding.Personal growth and defining success are key to a fulfilling entrepreneurial journey.Chapters(00:00) The Importance of Recording Interviews(02:57) Navigating Private Equity and Exits(05:56) Common Myths and Mistakes in Exiting Businesses(08:53) The Role of Leadership in Business Growth(12:00) Understanding Private Equity Dynamics(15:06) Valuation and Growth Strategies for Businesses(18:03) The Impact of Customer Concentration on Value(21:01) Preparing for a Successful Exit(24:04) The Transition from Business Owner to Investor(27:00) The Evolution of Business Owners(29:56) The Role of Culture in Scaling Businesses(32:50) Defining Success and Personal Growth(35:52) The Next Act After Exiting a Business(38:59) Book Recommendations for Entrepreneurs(42:07) Quickfire Questions with Nick BradleyMentioned in this episode:Get Mind Your F**king Business

SummaryIn this conversation, Jade Green discusses sustainable business growth through effective recruitment strategies. She emphasises the importance of understanding client needs, creating attractive job descriptions, and nurturing new hires. The discussion also covers the significance of company culture, purpose, and values in attracting and retaining top talent. Jade shares insights on the war for talent, interviewing techniques, and the ideal recruitment process, along with recommended readings for further understanding of these concepts.TakeawaysSustainable business growth requires fixing people problems.There is always a war for A-plus players in the job market.Understanding the job to be done is crucial for recruitment.Selling the opportunity to candidates is essential.Culture is caught, not taught; leaders must model desired behaviors.What you permit in your organisation, you promote.Nurturing new hires is key to their success and retention.Defining purpose, mission, and values helps attract the right talent.An attractive employer brand is vital for recruitment success.Effective interviewing techniques can reveal a candidate's true potential.Chapters(00:00) Introduction to Sustainable Business Growth(02:53) The War for Talent(05:47) Understanding Client Needs in Recruitment(09:04) The Importance of Job Descriptions(11:55) Recruitment Challenges and Solutions(15:08) Interviewing Techniques for Success(18:01) Creating an Attractive Employer Brand(20:54) Executive Recruitment Strategies(24:10) The Ideal Recruitment Process(26:54) Nurturing New Hires(30:03) Defining Purpose, Mission, and Values(32:57) The Role of Culture in Recruitment(36:10) Recommended Reading for Recruitment SuccessAbout Jade GreenAs a transformational teacher, best selling author, global speaker, and adventurer, Jade has built an international reputation as a hard-charging, rule-breaking, serial entrepreneur and high performance coach. As a certified trainer and facilitator for Mindvalley and The Genius Group (Entrepreneur Resorts/Entrepreneurs Institute/GeniusU), Jade combines world class content and methodologies with two decades of experience building businesses. Among other accolades, she has been honoured as one of StartUp Daily's Top 50 Women Entrepreneurs Under 40, received two Bronze International Stevie Awards for Women in Business, and her Search Firm, Velocity Consulting, was the very first business to receive investment from The Entourage Growth Fund.Follow Jade GreenWebsiteLinkedInInstagramFacebook YoutubeSpotifyXMentioned in this episode:Get Mind Your F**king Business

SummaryIn this conversation, Dan Pontefract discusses his journey as a leadership strategist, focusing on the importance of emotional intelligence, culture change, and the impact of nurturing curiosity within organisations. He shares insights from his experience at TELUS, where he helped transform the corporate culture and introduced innovative programs like the TELUS MBA. The discussion emphasises the need for a unified leadership philosophy and the significance of treating employees with kindness and respect to foster a thriving workplace. In this conversation, Dominic Monkhouse reflects on the evolution of corporate culture and leadership, emphasising the importance of emotional intelligence, collaboration, and a unified purpose within organisations. He discusses the identity crises faced by companies like Starbucks and Wells Fargo, highlighting the need for leaders to foster a culture of learning and development. Dominic also shares insights from his books and recent readings, advocating for a more human-centric approach to leadership and work-life dynamics.TakeawaysEmotional intelligence is crucial for effective leadership.Organisations often promote individuals without considering their EQ.Culture change requires a unified leadership philosophy.Learned helplessness can hinder organisational growth.Leaders should focus on developing their teams.A supportive work environment fosters collaboration and innovation.Work-life balance is not always achievable; it's about blooming.The canoe metaphor illustrates the need for aligned leadership.CEOs play a significant role in shaping organisational culture.Continuous learning is essential for personal and professional growth.Chapters(00:00) Building Bridges: The Journey Begins(03:14) Leadership Strategies: Transforming Organizations(05:54) Culture Change: Lessons from TELUS(09:11) The Importance of Emotional Intelligence in Leadership(11:52) Learned Helplessness: A Barrier to Growth(14:47) Nurturing Curiosity: The Key to Engagement(18:07) Creating a Unified Culture: The TELUS Leadership Philosophy(20:53) Measuring Success: Engagement and Performance Metrics(27:04) Reflecting on Leadership and Culture(29:00) The Identity Crisis of Corporations(31:22) The Importance of Emotional Intelligence in Leadership(33:42) Collaboration and Constructive Conflict(35:59) The Shift from Know-it-alls to Learn-it-alls(39:54) The Role of Leaders in Team Development(40:50) Exploring the Books of Dominic Monkhouse(44:30) Navigating Work-Life Dynamics(46:51) Recent Reads and Inspirations(49:39) Quickfire Questions and InsightsAbout Dan PontefractDan is an award-winning author, leadership strategist, culture change expert, and renowned keynote speaker. His books and keynotes are a great starting point for transforming your team or corporate culture into a competitive advantage.His five books include WORK-LIFE BLOOM, LEAD. CARE. WIN., OPEN TO THINK, THE PURPOSE EFFECT, and FLAT ARMY. WORK-LIFE BLOOM won the 2024 Axiom Business Book Gold Medal in the Leadership Category and is one of the Thinkers50 Top New Management Books for 2024.LEAD. CARE. WIN. won the 2022 Nautilus Book Awards Silver Medal in the Leadership/Business category. It was a short-list finalist for the 2021 getAbstract International Book of the Year. OPEN TO THINK won the 2019 getAbstract International Book of the Year and the 2019 Axiom Business Book Silver Medal winner in the Leadership Category.Dan has presented at four different TED events and also writes for Forbes and Harvard Business Review. Previously as Chief Envisioner and Chief Learning Officer at TELUS, he launched the Transformation Office, the TELUS MBA, and the TELUS Leadership Philosophy, all award-winning initiatives that dramatically helped to increase the company’s employee engagement to record levels of nearly 90%. Prior to TELUS, he held senior roles at SAP, Business Objects, and BCIT.Mentioned in this episode:Get Mind Your F**king Business