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Connected FM

Latest episodes

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Dec 3, 2024 • 34min

Delivering Value in FM: Balancing Cost, Care, and Client-First Strategies

Today host Ross Green, Head of Business Development & Commercial Management at C&W Services, sits down with Shanil Patel, the Senior Director at Cushman & Wakefield, and Charles Ng, the Vice President of Innovation and Technology at Primech A&P. Together they explore the commercial aspects of facility management (FM), focusing on the balance between manpower and technology. The discussion covers training, managing costs and client expectations, highlighting post-COVID challenges, government regulations, and the shift towards outcome-based contracts. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Nov 19, 2024 • 19min

Circularity in Action: Using Data to Drive Sustainable Facilities

Today Garry Cooper, CEO and Co-Founder of Rheaply sits down with Dean Stanberry, the immediate past chair of IFMA's Global Board of Directors, to discuss the concept and implementation of a circular economy in facility management. They emphasize the importance of knowing and managing inventories to enable circular practices, the role of technology and data, and practical steps for organizations to begin their journey toward more sustainable operations.Resources from the episode:RheaplyCircular FM: The Role of the Circular Economy in Facility Management Research Report Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Nov 5, 2024 • 27min

Navigating AI in Facility Management: What You Need to Know

In today's episode, host Tom Ryckaert, a Board member for the IFMA Belgium Chapter, and Erik Jaspers, an IFMA Fellow and Board member of IFMA EMEA, discuss the impact of artificial intelligence on facility management. They highlight AI's role in improving data quality, the challenges of integrating AI in FM, and the differences between AI in business-to-consumer and business-to-business contexts. They also explore how AI can enhance smart buildings and the potential effects of AI on FM job roles. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Oct 22, 2024 • 32min

How Facility Managers Can Partner with CISOs to Safeguard Tech Choices

In this episode of the Connected FM podcast, host Edward Wagoner, with over 30 years of experience in real estate, chats with Erik Hart, Chief Information Security Officer (CISO) at Cushman and Wakefield. Together, they dive into the crucial role facility managers play in keeping their tech choices secure. It's not just about picking the right technology — it's about implementing it correctly to avoid cybersecurity pitfalls, like ransomware, and major financial losses.Drawing from the real-life example of the CrowdStrike incident, Erik Hart shares valuable insights into the role of a CISO, the importance of strong vendor relationships, and how FMs can safely navigate the tech landscape. They also discuss the pressure facility managers face to adopt new technologies, and how to strike the right balance between innovation and maintaining strong security practices.This episode is packed with practical advice on fraud awareness, risk management, and how to tap into internal IT and legal resources to stay ahead in the ever-evolving world of facility management. Whether you're a seasoned FM professional or just starting out, this conversation will help you think smarter about your tech decisions.Resources from the episode:A Facility Professional’s Guide to Understanding Cybersecurity Course: https://www.fm.training/topclass/topclass.do?expand-OfferingDetails-Offeringid=13716853The Convergence: Managing Digital Risk and FM’s Role in Protecting Digitized Buildings White Paper: https://ifma.foleon.com/white-paper/cybersecurity/Edward Wagoner's LinkedIn: https://www.linkedin.com/in/edwardwagoner/ Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Oct 8, 2024 • 20min

REWIND: Why Facility Managers Need to Prioritize Cyber Safety

This week, Connected FM is taking a break, so we’re revisiting a critical topic that is increasingly impacting facility managers: cybersecurity. In this session, Stacey Shepard, President of Shepard Global Strategies, Lucian Niemeyer, CEO of Building Cybersecurity, and Rob Murchison, Co-founder of Intelligent Buildings, LLC, discuss the strategic partnership between IFMA and Building Cyber Security (BSC). They explore how this collaboration aims to raise facility management awareness of the opportunities and challenges associated with connected technologies, while also focusing on developing FM training for cyber risk mitigation.Resources Mentioned: IFMA will be releasing it’s first of a series of training sessions through Professional Development.FMs can also go to Building Cyber Security | Improving physical security, safety, & privacy of citizens to download “16 Steps to Securing OT and Supporting IT Infrastructure”Stay tuned for future articles, podcasts, and sessions Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Sep 24, 2024 • 25min

Adapting to Radical Change in Facility Management: World Workplace Education Session Preview

Today we are bringing you a special episode, featuring a snippet from Eptura's podcast "Workplace Innovator" with host Mike Petrusky. Mike sits down with guests, Lena Thompson, an IFMA Fellow and serves on the IFMA Global Board of Directors, Kay Sargent, Senior Principal & Director of Thought Leadership, Interiors at HOK, Mayra Portalatin, Vice President of Facilities Services at NVE, Inc., and Geoff Snavely, Vice President & General Manager at MilliCare by EBC Carpet Services. Together, they discuss their upcoming education session at IFMA’s World Workplace 2024 in San Antonio, Texas titled 'Radical Change in FM: Lean In or Be Left Behind.' The session, scheduled for Friday, October 11 at 10:30 a.m. CDT, will cover the evolving landscape of facility management—exploring how to adapt to change, enhance infrastructure, and lead effectively in a rapidly shifting industry. They also dive into the rise of AI, smart buildings, and the challenges of preserving skilled knowledge as the workforce ages.Resources from the show:Listen to the Workplace Innovator PodcastConnect with Lena Thompson, FMP, SFP on LinkedInConnect with Kay on LinkedInConnect with Mayra on LinkedInConnect with Geoff on LinkedInRegister for IFMA’s World WorkplaceConnect with Mike on LinkedIn Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Sep 10, 2024 • 32min

From Waste to Resource: Strategies for Circular Economy in Facility Management

In this episode, host Sam Beere, COO of JEB Group, joins his colleagues Andy Russell, Group Strategy and Growth Director, and Lim Shu Xin, Regional Sustainability, ESG, and Carbon Specialist, to discuss the importance of circularity in the real estate and construction industry. The conversation emphasizes the critical role of facilities managers in driving sustainable practices and the misconception that circular economy practices are complex and costly. They also explore the barriers and opportunities to adopting circular practices, the importance of early adoption, collaboration, as well as the potential for business opportunities by rethinking waste as a resource.Resources:JEB Group Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Aug 27, 2024 • 34min

Bridging FM and HR: A Path to Organizational Success

In today's episode, Dean Stanberry, Immediate Past Chair of IFMA's Global Board of Directors, engages in a compelling discussion with Dr. Amy Dufrane, CEO of the Human Resources Certification Institute (HRCI). Together, they discuss IFMA's strategic partnership with HRCI, exploring the link between Facility Management (FM) and Human Resources (HR) and the critical role of their collaboration in organizational efficiency. They also address the challenges of labor shortages, the evolution of professional training, and innovative strategies for workforce development.Resources Mentioned:HRCI Website: https://www.hrci.org/Alchemizing HR Webinars by HRCI: https://www.hrci.org/learning-and-development/webinars Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Aug 20, 2024 • 15min

Advocacy in Action: A Look Ahead into IFMA's Advocacy Day

In this episode, Jeffrey Johnson, IFMA's Executive Director of Government Affairs sits down with Lynn Baez, Chair of IFMA's Global Board of Directors, Jason Callis, Member of IFMA's Global Board of Directors & Government Affairs, and Lena Thompson, who is also on IFMA's Global Board of Directors. Together they discuss the upcoming IFMA Advocacy Day in Washington, D.C, sharing insights on the critical importance of advocating for the facility management profession and how it significantly impacts public policy and the built environment. The conversation details the agenda for this free two-day event as well as opportunities for local advocacy.Sign up for Advocacy Day Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
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Aug 13, 2024 • 26min

Designing Workplace Environments for Well-being, Inclusivity, and Efficiency

In this episode, we delve into the evolving landscape of workplace dynamics with host Matthew Tucker, IFMA's Director of Research alongside Dr. Elisabeth Nelson, a researcher and author, Sophie Schuller, Built Environment Researcher and PhD Student at the Eindhoven University of Technology, and Chiara Tagliaro, Full-time Researcher and Consultant at Politecnico di Milano. Together they discuss the impacts of hybrid work, the importance of diversity, and the varying individual needs that shape our professional environments today. They also highlight how unique work styles can enhance productivity, the necessity of inclusive design for gender diversity and neurodivergence, and the benefits of choice and flexibility in boosting well-being and performance.  Resources Mentioned:Factors Impacting Retention And Advancement Of Women In Facility Management Report  Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

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