Proof to Product

Natasha Case is the CEO of Coolhaus, a Los Angeles based ice cream company specializing in unique, sweet-meet-savory flavors. This is Part 2 of her interview. If you missed Part 1 which was Episode 86, I recommend you head back and listen to that one first.   In Part 2 of her interview, Natasha talks about her approach to scaling, how she tackled grocery and scoop shops at the same time, and how she continues to entwine the three arms of the business to support each other. We talked about how she balances deadlines and creativity, the importance of thinking outside the box, and how Natasha’s perspective of leadership and management has changed over the years. Natasha also shared the importance of building new relationships and innovating ideas that keep Coolhaus on top of its game as zealous expansion continues.   Here’s the background scoop on Coolhaus in case you missed it earlier-  Natasha first began exploring the concept of “Farchitecture” – or, Food + Architecture – in her graduate architecture program. She started baking cookies, making ice cream, and combining them into “cool houses”. In 2009 she met co-founder Freya Estreller, and together they staged Coolhaus’ unforgettable launch in a refurbished postal van at the famous Coachella Valley Music Festival.   In less than ten years, Coolhaus has snowballed into a nationwide company. They now distribute to 6,000+ grocery stores ranging from Whole Foods to Safeway to Publix markets with 30 SKU’s including hand-crafted ice cream sandwiches, artisan pints, and chocolate-dipped bars. Natasha has been named Forbes 30 Under 30 for food and beverage and Zagat's 30 Under 30 in New York City. She is also the co-host of the Start to Sale podcast, where she invites the brightest entrepreneurial minds to discuss all that it takes to build a company from launch to exit.     ON TODAY’S EPISODE: How the three arms of her business support each other The importance of tapping into your purpose Why leadership and managing are different skills How the Coolhaus team has grown over the years Why thinking outside the box is critical in a new era of marketing How Natasha’s Angeleno roots influence Coolhaus’s diversity and inclusion Her advice for other entrepreneurs just starting on their journey What’s up next for Coolhaus   KEY TAKE-AWAYS: “Just grinding and doing the work with a sense of purpose, and with a sense of like, "This is something I love and I really want to get it out there." That's the most important thing .” - Natasha Case, Coolhaus   “I just literally wandered into my local Whole Foods and I found the guy stocking the freezer shelf and I asked him, "How do I become a brand that you sell?” -Natasha Case, Coolhaus   “At that time we didn’t know what's going to hit, so we said let's do a little bit of both .” -Natasha Case, Coolhaus   “What has made that work is the trucks being that activation, private event, really, that specialty experience. And the shops having that element as well, but being a place to test ideas.” -Natasha Case, Coolhaus   “You have to really learn to understand people and what motivates them and what about what you're doing is going to speak to them.” -Natasha Case, Coolhaus   “As the company grows and you can afford to hire stronger and stronger people, it becomes this snowball effect and I think you learn from them and you become better at what you're doing.” -Natasha Case, Coolhaus   “So trust your instincts, listen to the experts and know when to take the advice, but also know when to trust your gut.” - Natasha Case, Coolhaus   “What does this mean for you in five, 10, 20 years? If this thing went all the way, if it was the biggest it can be, what does that look like? Where does that put you personally?” -Natasha Case, Coolhaus   “Always trying to think outside the box. That's definitely a big, big part of the marketing these days. And frankly, you often don't have a choice.” -Natasha Case, Coolhaus   “There are so many different ways to put it out there. I think you kind of pick where you can really shine. And anything that you do, how does it align with your messaging and your storytelling? Every single time. You have to hammer it home so hard.”  -Natasha Case, Coolhaus   “I think leadership is more kind of in your DNA, like, you instinctually love to lead or know how to inspire people, because that's a lot of what business is, "Are people really believing in your mission?” -Natasha Case, Coolhaus CONNECT WITH COOLHAUS: Website: https://cool.haus/ Facebook: https://www.facebook.com/Coolhaus Instagram: https://www.instagram.com/coolhaus/ Pinterest: https://www.pinterest.com/coolhaus/ Twitter: https://twitter.com/COOLHAUS Snapchat: https://www.snapchat.com/add/coolhausla What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Natasha Case is the CEO of Coolhaus, a Los Angeles based ice cream company specializing in unique, sweet-meet-savory flavors. The inspiration for Coolhaus started when Natasha was exploring the concept of “Farchitecture” – or, Food + Architecture – in her graduate architecture program. She began baking cookies, making ice cream, and combining them into “cool houses”. In 2009 she met co-founder Freya Estreller, and together they staged Coolhaus’ unforgettable launch in a refurbished postal van at the famous Coachella Valley Music Festival.   In less than ten years, Coolhaus has snowballed into a nationwide company. They now distribute to 6,000+ grocery stores ranging from Whole Foods to Safeway to Publix markets with 30 SKU’s including hand-crafted ice cream sandwiches, artisan pints, and chocolate-dipped bars.   Natasha has been named Forbes 30 Under 30 for food and beverage and Zagat's 30 Under 30 in New York City. She is also the co-host of the Start to Sale podcast, where she invites the brightest entrepreneurial minds to discuss all that it takes to build a company from launch to exit.   We covered a lot of ground in this interview. So much so, that we’re going to break it up into two separate episodes. Episode 86 is Part 1.   On today’s episode, Natasha tells us how studying architecture led her to discover her entrepreneurial spirit and how she turned her side-hustle hobby into a national business. She shares why product development and innovation is not just about market research and data but also about trusting your intuition and how Coolhaus launched with a minimum viable product.   ON TODAY’S EPISODE: Natasha’s background in architecture and how it inspired her entrepreneurial spirit   How working at Disney Imagineering helped her conceptualize brand storytelling The pros of combining strengths with a business partner How Coolhaus is reinventing classic flavors for a new generation Why trusting your intuition is just as important as market research The importance of launching with a minimum viable product How the Coolhaus food truck got 100 miles to Coachella Music Festival without an engine   KEY TAKE-AWAYS: “There's always that element of surprise and just trying to be as educated and tactical and excited about really meeting that demand as you can be.” - Natasha Case, Coolhaus   “We have so much in common with the people that we're really trying to target, and I think that creates a lot of authenticity in all aspects of the brand.” -Natasha Case, Coolhaus   “No spreadsheet will ever tell you the thing that was the hugest risk with the biggest reward, and that's so much of what entrepreneurship is about.” -Natasha Case, Coolhaus   “The entrepreneur will have a little bit of that crazy factor and think, "Well, I can do it and I want to create something from nothing.” -Natasha Case, Coolhaus   “I always thought of myself as getting the skills of architecture in a way I would in my head say, or even out loud, that’s beating the system from within. Taking these rules, learning them, mastering them the best I could, and breaking it apart.” -Natasha Case, Coolhaus   “Even in the traditional sense of architecture there is entrepreneurship because I think you are... One, you're an artist, but within this building has to stand up.” -Natasha Case, Coolhaus   “ I'm a big believer in when things are fun, actually, ironically, so much more can get done. So much more work can get done.” -Natasha Case, Coolhaus   “You put food in front of people and it's exciting, it's memorable, it brings people together.” - Natasha Case   “There was nothing on shelf that spoke to us as millennials, and definitely not as women. And so we saw this big opportunity.” -Natasha Case, Coolhaus   “We were actually going to be the first food truck to sell at Coachella. And so, now you remember the truck has no engine. How are we going to get to Coachella?” -Natasha Case, Coolhaus   “ It was just nonstop and then 5,000 Twitter followers in one afternoon. It was like, clearly there's demand for this.” -Natasha Case, Coolhaus   “There were no bells and whistles. I mean it was just putting this idea out there and showing that we had this vision.” -Natasha Case, Coolhaus   CONNECT WITH COOLHAUS: Website: https://cool.haus/ Facebook: https://www.facebook.com/Coolhaus Instagram: https://www.instagram.com/coolhaus/ Pinterest: https://www.pinterest.com/coolhaus/ Twitter: https://twitter.com/COOLHAUS Snapchat: https://www.snapchat.com/add/coolhausla SPECIAL OFFER:  3 Free Months of Gusto! Gusto makes payroll, taxes, and HR actually easy for small businesses. Fast, simple payroll processing, benefits, and expert HR support all in one place. Gusto automatically pays and files your federal, state, and local taxes so you don’t have to worry about it. Plus they make it easy to add on health benefits and even 401(k)s for your team.   Those old-school, clunky payroll providers just weren’t built for the way modern small businesses work. But Gusto is. Now is the best time to get set up for the new year. Don’t wait.   Proof to Product listeners get 3 free months of Gusto when they run their first payroll. Try a demo and see for yourself at http://www.gusto.com/proof     What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Happy New Year, friends!  On this episode Katie Hunt is sharing the three phases of business that every business goes through - often multiple times.   These three phases include: growth, maintenance and streamlining phase. Growth is when we're adding new products, services, systems.  We're in building and expansion mode. One misconception about the growth phase is that its reserved for the early years of business.  But, in reality, the growth phase can happen in the beginning, middle and even the end of our business life cycle. Maintenance is when we take a look at everything we've been building during the growth phase and we realize we need to stop adding 'new' and instead optimize what we've already created.  This could include diving deeper into a specific product category or giving a team member additional responsibilities. Maintaining and optimizing our existing products, services and internal processes is a really important step, but often overlooked. Streamlining is where we clear the clutter from our business -- products that aren't selling or that no longer fit our brand aesthetic; reassessing our client on boarding process for custom work, or our outreach to wholesale accounts we think we'd be a good fit for.   The streamlining phase can be a really powerful one, in that you're creating white space and removing things that are not pushing your business towards your goals. Some things to note about these three phases: I believe each company goes through each and everyone phase, likely multiple times. These seasons are not sequential, meaning you won't necessarily go from growth to maintenance, then streamlining.  You may jump from one to the other, then back to the first again. None of these three seasons are "better" than the other -- but they are all necessary for building a healthy business Each season contains its own challenges, rewards and involves its own transitions and discomfort. Tell us, which season are you in for 2019?   Join our Proof to Product Facebook group and weigh in with what you're working on this year.  We’d love to hear!   SPECIAL OFFER:  3 Free Months of Gusto! Gusto makes payroll, taxes, and HR actually easy for small businesses. Fast, simple payroll processing, benefits, and expert HR support all in one place. Gusto automatically pays and files your federal, state, and local taxes so you don’t have to worry about it. Plus they make it easy to add on health benefits and even 401(k)s for your team.   Those old-school, clunky payroll providers just weren’t built for the way modern small businesses work. But Gusto is. Now is the best time to get set up for the new year. Don’t wait.   Proof to Product listeners get 3 free months of Gusto when they run their first payroll. Try a demo and see for yourself at http://www.gusto.com/proof   What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

As we head into the holidays, the Proof to Product team and I will be taking a break. While we’re gone, I want to encourage you to go back and listen to some of this year’s most popular episodes.  I’ve included links to our top 5 episodes at the bottom of our show notes here so you can find them quickly & easily.   But all in all, we covered a lot of ground in 2018 talking about business finances, licensing opportunities, marketing strategies, selling wholesale, finding manufacturers, exhibiting at shows and the ups and downs of running a business.   Our guests were vulnerable, I was vulnerable. In fact, there were a few episodes I was nervous to air — it felt too raw - but we did it anyway!  Because that’s what this show is about… sharing our struggles, successes, and strategies so that all of us can continue to grow our businesses in a way that feels good to us.   I’m really proud of how Proof to Product has grown and I’m overwhelmed (in a good way) when I receive messages from all of you or read the reviews you leave for the show.  I appreciate you listening and am so glad that the show has positively influenced your life and your business.   As we head into the holidays and 2019, I want to share some important reminders and six things that I wish for each and every one of you...   I want you to continue to make intentional decisions in your business. Decisions that get you closer to your business goals.  Decisions that reflect the season of life that you’re in. And, decisions that further ignite your passions even more.   I want you to make time for yourself and the things that bring you joy in life.  As an entrepreneur it is easy to overwork ourselves. We love what we do and we should.  But, I want you to carve out time over the next few weeks for play. For hobbies. For time with friends and family.   I want you to spend some time reflecting on the progress you’ve made this year.  Remember that success doesn’t happen overnight. It happens little by little, step by step.  But we need to celebrate our progress along the way. You worked hard this year and you deserve to be celebrated.   Friends, I want you to remember that you set the rules for your business. You decide what products to sell, whether to sell retail, wholesale or both.  You decide whether to go to shows or hire a team. You hold the power, never forget that.   I want you to remember that if you’re in an uncomfortable state of change, that this usually means you’re in a growth period and that you’re onto something exciting and new.  Don’t let fear hold you back. Try it out and see what happens. If it doesn’t go as planned you can always change direction and try again.   And, I want you to remember that we see you doing amazing work and pouring your heart and soul into your products. This entrepreneurial journey can be tough but also very rewarding.  Remember that you’re not alone. We see you.   I want you to know that i’m grateful for you. Thank you for being here.  Thank you for listening. I hope you have a wonderful holiday season surrounded by family and friends.     I’ll be back with a new episode on January 8th. Until then, happy holidays and happy new year.   Proof to Product | Top 5 Episodes of 2018      043 | Renee Griffith, HeartSwell Co on changing her business name, finding a voice within your brand and why she scraped her product line and started anew   053 | Megan Auman on product photography and leveraging Pinterest for sales   046 | Richele Silva, Richie Designs on leveraging past work experiences and the benefits of growing our businesses slow and steadily   049 | Emily Thompson, Being Boss on why being boss requires vision and hustle, the importance of setting boundaries and being open to saying yes to the right opportunities   051 | Kim Burks, Ramona & Ruth on changing her business name, growing her wholesale program and how reps have enhanced her business What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Jennifer Morgan is the brains behind A Fresh Bunch, a creative licensing agency where designers and clients collaborate and create something big together. Jenny began her journey into creative licensing in 2002 when she founded Hen and Barley Press, her own successful wholesale stationery business focused on personalized stationery goods.   Jennifer soon realized just how much of her time was spent on everything in her business except design, and discovered many other creative people in the industry were burnt out just like her. Inspired by the opportunity to bring designers and clients together, Jenny founded A Fresh Bunch in 2010.   On today’s episode, Jenny shares how she shifted away from wholesale manufacturing and into creative licensing. She talks about misconceptions that artists have about licensing and provides overview of how licensing works, who it is for, and how a licensing agency, like A Fresh Bunch can help artists diversify their revenue streams.   ON TODAY’S EPISODE: How Jenny pivoted her business from wholesale to licensing Her steps to learning about the licensing industry Knowing when to embrace quitting as a strategy for future growth The benefits of collaborating with an agency How Jenny chooses artists to represent Tips and pointers on how to create a strong and consistent portfolio   The best time to submit your artist application to A Fresh Bunch How royalties and compensation structures typically work What projects Jenny is most proud of Upcoming Blueprint Shows What’s next for A Fresh Bunch KEY TAKE-AWAYS: “Back in the day when there was no SP inkjet, printing was still kind of picking off. Digital printing was not even a thing and really the only way to get product out into the world was to manufacture it yourself.” - Jennifer Morgan “ I think at that time, other stationery designers and I we're all kind of scratching our heads trying to figure out, well what do we do now?” - Jennifer Morgan “Once A Fresh Bunch found its footing as licensing brand and fit for the artists working under the A Fresh Bunch umbrella, the decision to shut down Hen And Barley Press felt very easy.” - Jennifer Morgan “I could not have started A Fresh Bunch without having had the experience I had and making the contacts I did with Hen And Barley press.” - Jennifer Morgan “If I could do anything over again, it would probably be that I would have embraced the notion of quitting as a strategy much sooner than I did.” - Jennifer Morgan “It's really about consistency and discipline as much as anything else.” - Jennifer Morgan “In theory you should be pitching to somebody at a time when they are looking for that art, when you're kind of new to the industry, it's hard to know when that is. ” - Jennifer Morgan “We're always looking for a really unique style, a unique voice, a consistent style.” - Jennifer Morgan “We try to provide like checklists and best practices, things that we know from experience have made artists successful.” - Jennifer Morgan “I am super proud of our artist's ability from all these points around the world, to collaborate online with each other to create a diverse collection of looks that is still cohesive.” - Jennifer Morgan “As with anything at a certain point that often comes down to making the difficult choice of, ‘What I'm going to be When I grow up, am I going to be a licensed artist or am I going to run a company?’” - Jennifer Morgan   CONNECT WITH JENNIFER MORGAN Website:  http://www.afreshbunch.com Facebook: https://www.facebook.com/freshbunch Instagram:  https://www.instagram.com/afreshbunch/ Pinterest: https://www.pinterest.com/freshbunch/ Twitter: https://twitter.com/freshbunch   SPECIAL OFFER:  3 Free Months of Gusto! Gusto makes payroll, taxes, and HR actually easy for small businesses. Fast, simple payroll processing, benefits, and expert HR support all in one place. Gusto automatically pays and files your federal, state, and local taxes so you don’t have to worry about it. Plus they make it easy to add on health benefits and even 401(k)s for your team.   Those old-school, clunky payroll providers just weren’t built for the way modern small businesses work. But Gusto is. Now is the best time to get set up for the new year. Don’t wait.   Proof to Product listeners get 3 free months of Gusto when they run their first payroll. Try a demo and see for yourself at http://www.gusto.com/proof   What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Danni Hong is a designer, business owner, and lover of all things paper. She started oh, hello friend in 2008 and has been hustling ever since at craft shows and trade shows worldwide! Her ultimate goal thru her business is to convey joy thru oh hello friend products and brighten someone's day.   Danni attended Tradeshow Bootcamp’s Paper Camp prior to exhibiting at her first wholesale show, but she has a lot of experience exhibiting at craft shows near and far which she talks about in today’s episode.  We also talked about Danni’s journey of scaling up and scaling down. She shares her experiences exhibiting at craft shows near and far. She also talked about her experience opening a brick and mortar shop and how she decided which products to carry in her store.  Danni also discussed what it was like operating three different arms of her business.   ON TODAY’S EPISODE: The types of products oh, hello friend offers The steps she took after opening her Etsy shop to grow her business Danni’s experience with craft shows & how they benefited her business Her tips & tricks on streamlining processes to be able to do shows How she determines how much product to bring to craft shows Danni’s experience opening a brick and mortar shop How she decided which products to carry in her store Her experience managing multiple arms of her business at once The way that owning a store impacted her customer service & the way she develops her product line What she would go back and change about her business if she could What’s next for oh, hello friend KEY TAKE-AWAYS: “There's potentially thousands of people coming through these shows, and even if a small percentage is taking your business card, that's still your business card going into the hands of potential customers, and them telling their friends.” - Danni Hong “I think there's so much value in going to other cities if you can.” - Danni Hong “I always wanted to open a store.” - Danni Hong “I had been doing craft shows for a few years and I was able to save up enough money to not have to take out any loans or really go into any debt to open the store.” - Danni Hong “When making a decision of what to carry, we carried a lot of brands that are actually friends from the industry, they're all made locally, or letterpressed, hand-lettered, all supporting small artists.” - Danni Hong “I just get a lot of joy from finding something and then bringing it back into the store and then seeing other people's reaction or responses to it.” - Danni Hong “Nothing can really truly succeed when you're just being pulled in so many directions.” - Danni Hong “Take a step back and really examine things that bring you joy, and do more of those things. I'm not saying you can't work hard, I think it's so admirable to work hard, but I just think I just really lost myself in it.” - Danni Hong “Hard work is how we build these businesses and it's how we become successful, but you don't need to be in a constant state of hustle.” - Danni Hong “I think at the end of the day, I just want to be creating products that bring people encouragement or joy.” - Danni Hong   CONNECT WITH DANNI HONG Website:  http://ohhellofriend.com Facebook: http://facebook.com/ohhellofriend Instagram:  http://instagram.com/ohhellofriend SPECIAL OFFER: Proof to Product listeners get 3 free months of Gusto when they run their first payroll. Go to www.gusto.com/proof for more information   What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Sarah Parrott is the founder of Parrott Design Studio and this is Part 2 of her interview.  If you missed Part 1 which was Episode 81, I recommend you head back and listen to that one first.   Here on Part 2, Sarah talks about hiring a team, how she started slowly delegating and fears she had around letting go of things in her business, we talked about her multiple revenue streams and the pros / cons of having multiple businesses, navigating tough seasons in life while owning a business and how Sarah’s definition of success for her business has changed over the years.   As background, Parrott Design Studio is a letterpress studio in Sebago, a lake town in Western Maine. The studio was established in 2007 by Sarah Parrott with a small Print Gocco, an inexpensive and easy to use screen printing tool that originated in Japan. That same year she took her first course in letterpress, learning to use a Vandercook press.   In 2008 she purchased her own press, an 1898 Golding Jobber platen press. At the time there were no courses to learn on that type of press, and she spent a year teaching herself how to use it. She fell in love with the centuries-old artisinal printing technique and the process of feeding the press one piece at a time, one color at a time. In 2010 she left her job as an event planner to pursue Parrott Design Studio full time.  Sarah is one of our original Tradeshow Bootcamp alumni. She attended our very first round of Tradeshow Bootcamp classes in 2011 before exhibiting at the National Stationery Show in 2012.   ON TODAY’S EPISODE: How her team has shifted during different seasons The event space Sarah & her husband opened How her multiple revenue streams are intertwined The pros and cons of running three businesses at one time How she managed her businesses through a difficult season in her personal life Sarah’s definition of success and how it has changed over the years Her advice for someone just starting out in a product-based business   KEY TAKE-AWAYS: “There's a lot of benefit to hiring people that already understand your business or have followed you for a while.” - Katie Hunt “I always love weddings, no matter what I'm doing, and still doing wedding-related things.” - Sarah Parrott Bianculli “It's so funny because we never set out to be in weddings or even to be entrepreneurs, and it all seemed very natural. Nothing's been forced. It just worked.” - Sarah Parrott Bianculli “They kind of all have different times where they are busy, so I'm not depending on just one of them as my main source of income.” - Sarah Parrott Bianculli “It's okay to say no and it's okay if something doesn't work or it's okay to walk away from something because it's your business and you can make that decision for what works the best, because if you don't, why are you doing it?” - Sarah Parrott Bianculli “One person's startup story is not the same as another person's story, and neither one is right or wrong. It's whatever works for you.” - Sarah Parrott Bianculli “When you're first starting, you're looking to a lot of people because they're your inspiration, and you just have to know that how they did it might not work for you. It might, but it probably won't.” - Sarah Parrott Bianculli   CONNECT WITH SARAH PARROTT BIANCULLI Website: http://parrottdesignstudio.com Facebook: https://www.facebook.com/Parrott-Design-Studio-245078337090/ Instagram: https://www.instagram.com/parrottdesign/ Pinterest: https://www.pinterest.com/parrottdesign/   SPECIAL OFFER: Proof to Product listeners get 3 free months of Gusto when they run their first payroll. Go to www.gusto.com/proof for more information   What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Sarah Parrott is the founder of Parrott Design Studio and I’m excited for you to hear her story. Parrott Design Studio is a letterpress studio in Sebago, a lake town in Western Maine. The studio was established in 2007 by Sarah Parrott with a small Print Gocco, an inexpensive and easy to use screen printing tool that originated in Japan. That same year she took her first course in letterpress, learning to use a Vandercook press.   In 2008 she purchased her own press, an 1898 Golding Jobber platen press. At the time there were no courses to learn on that type of press, and she spent a year teaching herself how to use it. She fell in love with the centuries-old artisinal printing technique and the process of feeding the press one piece at a time, one color at a time. In 2010 she left her job as an event planner to pursue Parrott Design Studio full time.      Sarah is one of our original Tradeshow Bootcamp alumni. She attended our very first round of Tradeshow Bootcamp classes in 2011 before exhibiting at the National Stationery Show in 2012.     We covered a lot of topics in this interview.  So much so, that we’re going to break this up into two separate episodes. Episode 81 is Part 1.   On this episode, Sarah shares how she started her business with a Gocco printer and Etsy shop, how her business model shifted from retail to custom to retail and wholesale, how she expanded into new product categories, why she strives to find local manufacturing partners and we also talked about her process for deciding which products to discontinue.   ON TODAY’S EPISODE: How she got started with a Gocco printer When she transitioned into letterpress When Sarah realized she was going to pursue this as a business instead of just a creative outlet The evolution of her business over time The three arms of her business and the products she currently offers How she came up with the idea of acrylic cake toppers and how she brought them to market The specific challenges she faced when starting to offer pencil pouches How she manages inventory How she decides to discontinue a product or design The confidence she feels in her business and how it is impacting next year’s release   KEY TAKE-AWAYS: “I really just learned by doing.” - Sarah Parrott Bianculli “All of a sudden I realized, I'm set to make more money doing this than my current day job.” - Sarah Parrott Bianculli “As my business has gone on, I'm trying to have as many of my suppliers be as local as possible and that's been, it's 11 years, I'm still working towards that goal and constantly searching.” - Sarah Parrott Bianculli “It's very rare that the first person we work with on a project is going to be the person we work with long-term.” - Katie Hunt “I'm pretty ruthless every year cutting out anything that's not working.” - Sarah Parrott Bianculli “My style has absolutely changed since I started this. I look at things when I first started to what I'm doing now, it doesn't even look like the same person.” - Sarah Parrott Bianculli “It just doesn't make sense to keep these things that aren't selling and it just allows more room for new things as well.” - Sarah Parrott Bianculli “I feel the best I've ever felt in all the businesses I've had and I'm working on next year's release and it's looking a lot different than anything I've ever done before.” - Sarah Parrott Bianculli   CONNECT WITH SARAH PARROTT BIANCULLI Website: http://parrottdesignstudio.com Facebook: https://www.facebook.com/Parrott-Design-Studio-245078337090/ Instagram: https://www.instagram.com/parrottdesign/ Pinterest: https://www.pinterest.com/parrottdesign/   SPECIAL OFFER: Proof to Product listeners get 3 free months of Gusto when they run their first payroll. Go to www.gusto.com/proof for more information   What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

Christina Stemble is the founder of Farmgirl Flowers, which she started 7 years ago from her living room table. She invested $49,000 of her personal savings to start the business and Farm Girl Flowers is projected to hit $23M in revenue for 2018.     Christina disrupted the floral industry with new options for consumers, less waste and higher quality products. Farmgirl Flower arrangements are designed by hand, in-house in San Francisco California.   On today’s episode, Christina is sharing why it is so important to know your numbers, the struggles of scaling and how she’s pivoted more times that she can count. We also talked about how she’s been proactive about business education and why she focuses on caring about people, but not what they think about her. ON TODAY’S EPISODE: Her career background prior to starting Farmgirl Flowers The research that lead her to an e-commerce floral boutique How her business model has changed over the years The importance of knowing your numbers as an entrepreneur How she predicted numbers at the beginning of her business The advantages of pivoting often in your business Her attitude towards copycats The very first position Christina hired for & how adding team members impacted her business Farmgirl Flower’s marketing strategy What success looked like for Christina in the early days & what it looks like now How she learned business concepts Lessons Christina has learned as an entrepreneur The importance of focusing on team culture to avoid burn out Her advice for someone just starting out as an entrepreuneur What’s next for Farmgirl Flowers   KEY TAKE-AWAYS: “Younger consumers, it's not rocket science what they want. They want something that's beautiful, they want to feel like they weren't ripped off or robbed in the process. They want a good value for the money.” - Christina Stembel “There's 27 million new box companies or socks companies or toothbrush companies, but there's nobody that's reinvented this space yet, so let me see if I can be the one to do it.” - Christina Stembel “My goal from day one was to build a billion dollar company, and I have no qualms saying that.” - Christina Stembel “Everybody always asks if we're profitable. We have to be profitable.” - Christina Stembel “As an entrepreneur, you have to know your numbers. You have to know your forecast. You have to know your projections, and you have to go back and check them often.” - Christina Stembel “Our consumers are telling us what they like and don't like, and so listening to them, seeing what's selling, not selling, and then pivoting.” - Christina Stembel “Every two weeks, our company looks different than it did two weeks ago.” - Christina Stembel “I think the fact that we can change so quickly without any red tape allows us to ensure that we are a very healthy, financially healthy company.” - Christina Stembel “If everybody's making things that look strikingly similar to us and creating businesses that look strikingly similar to us, that means we're the best.” - Christina Stembel “I think part of the thing that makes us different and more special than our competitors, in my opinion, is that we have a heart.” - Christina Stembel “The number one thing that to me means that I'm being successful is that I don't run out of money.” - Christina Stembel “I think if we focus on building a business that we believe in, that has the core values that really mirror our own personal core values, then that'll breed success.” - Katie Hunt “You can learn anything you want just on the internet now.” - Christina Stembel “The number one thing that I've learned from it is that it doesn't matter if you make mistakes. The only thing that matters is that you get back up.” - Christina Stembel “Just because they say it doesn't make it true.” - Christina Stembel   CONNECT WITH CHRISTINA STEMBEL Website: http://www.farmgirlflowers.com Facebook: https://www.facebook.com/FarmgirlFlowers Instagram: https://www.instagram.com/farmgirlflowers/ Pinterest: https://www.pinterest.com/farmgirlflowers/ Twitter: https://twitter.com/farmgirlflowers   SPECIAL OFFER: Proof to Product listeners get 3 free months of Gusto when they run their first payroll.  Go to www.gusto.com/proof for more information   What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!

For our Thanksgiving break, we've lined up something special just for you.  We'll be airing two episodes I recorded with my friends Kelly and Caroline at Creative Biz Rebellion.   These ladies were kind enough to have me on their podcast, not just once, but twice. The first time we talked about all things wholesale, and then then invited me back to talk about trade shows. This week we're running both episodes over here on Proof to Product.   Big thanks to Kelly and Caroline for having me on their show.  If you’re not already familiar with Creative Biz Rebellion, go check it out. Kelly and Caroline do an amazing job of supporting product based businesses through their programs and podcast. They were also guests on Proof to Product — visit the links below to find them over at Creative Biz Rebellion and here on Proof to Product.   Links: Creative Biz Rebellion Proof to Product with Caroline Hull (Ep 45) Proof to Product with Kelly Parker Smith (Ep 56)   Have a wonderful week friends and thank you for listening to and supporting Proof to Product.  I’m so grateful for each and every one of you! What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love!  You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential!   Join us March 14-15th in Los Angeles for our Paper Camp Conference.   Over 800 brands have attended Paper Camp.  Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally.   This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers.     We believe in the power of community, collaboration and sharing everything we know.  Get all the details and register at  www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list.   SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!