

Reinventing Professionals
Ari Kaplan
The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
Episodes
Mentioned books

May 1, 2021 • 11min
Aligning ALSPs and Legal Technology
I spoke with Nicolas Leroux, the founder and CEO of Kalexius, an alternative legal services provider. We discussed the genesis of Kalexius, the difference between an ALSP and a legal technology company, how in-house legal teams can incorporate an ALSP into their portfolio of service providers, and ways that law department leaders can persuade other stakeholders to adopt their approach.

Apr 28, 2021 • 14min
Enhancing Client Service Remotely
I spoke with Ram Vasudevan, the founder and CEO of QuisLex, a provider of alternative legal services. We discussed the genesis of QuisLex, how the company has enhanced client service in the remote environment, managing the return to in-person activities, and where the ALSP market is headed.

Apr 23, 2021 • 15min
Empowering Careers, Recruiting, and Professional Development
I spoke with Jim Leipold, the executive director of NALP, the National Association for Law Placement, which is an organization focused on career counseling and planning, recruitment and retention, and the professional development of law students, lawyers, and its members. We discussed how the organization’s mission has changed over the past half-century as it celebrates its 50th anniversary in 2021, ways that law firms have adapted their approach to recruiting and training during the pandemic, and how the next generation of lawyers can thrive.

Apr 21, 2021 • 10min
Business Development in the Pandemic
I spoke with Tobias Heining, the Berlin-based director of business, clients, and strategy for Osborne Clarke Germany. We discussed new ways that professionals are approaching business and client development, best practices for engaging with clients and prospects remotely, changes that law firms have made that will remain permanent when legal professionals return full-time to their central offices, and how technology has helped lawyers engage during the pandemic.

Apr 17, 2021 • 8min
The Continuing Value of Virtual Assistance
I am speaking today with Andrea Cannavina, the founder of LegalTypist, a virtual assistant service focused on the legal profession that is celebrating its 20th anniversary. We discussed the genesis of LegalTypist, the increasing levels of self-sufficiency among lawyers during the pandemic, projects that are best-suited to a virtual assistant, and advice for those interested in building a business that serves the legal profession.

Apr 15, 2021 • 11min
The Changing Expectations for CLM
I spoke with Jerry Ting, the founder and CEO of Evisort, an AI-powered CLM software platform. We discussed the difference between an AI-powered CLM platform and CLM, how Evisort will leverage its recent investment, the need for legal tech companies to prove their claims in this climate, and how the expectations of clients have changed in the remote environment.

Apr 13, 2021 • 15min
Becoming a Media Savvy Legal Professional
I spoke with Janet Falk, the founder of Falk Communications and Research, which provides public relations and marketing communications guidance to solo practitioners and small law firms, as well as to business executives and consultants. We discussed the value of media relations for attorneys, how they can introduce themselves to reporters as authoritative sources, what legal professionals can do to be more quotable, and the types of articles professionals should publish.

Apr 9, 2021 • 8min
Empowered Paralegals
I spoke with Patricia LeBel-Lasse, a litigation paralegal and litigation support professional with Pullman & Comley, a law firm with offices in Connecticut and Massachusetts. She is a member of the global advisory board for the Association of Certified E-Discovery Specialists. We discussed the advantages for paralegals who become adept in e-discovery, why paralegals are best-suited to translate between legal and IT, and how the training of a traditional paralegal sets the foundation for more advanced litigation support.

Apr 7, 2021 • 10min
Remote Depositions in a Post-Pandemic Legal Practice
I spoke with Tony Donofrio, the chief technology officer for Veritext Legal Solutions, a company that provides deposition and litigation support solutions. We discussed pre-pandemic impressions of remote depositions, challenges that legal professionals needed to overcome when conducting remote depositions early in the pandemic, the experience between remote and in-person proceedings, and where the sector is headed.

Apr 3, 2021 • 14min
The ACC’s Data Steward Program
I spoke with Kenya Parrish-Dixon, the general counsel and chief operating officer for Empire Technologies Risk Management Group, a cybersecurity, information governance, e-discovery, and managed review consulting company. She is also a member of the global advisory board for the Association of Certified E-Discovery Specialists. We discussed how the pandemic has impacted the perception of cybersecurity, information governance, and e-discovery, and the Association of Corporate Counsel’s new Data Steward Program.