

Reinventing Professionals
Ari Kaplan
The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
Episodes
Mentioned books

Feb 10, 2023 • 12min
Overcoming Resistance to Digital Transformation in E-Discovery
I spoke with Dave Ruel, the Head of Product at Hanzo, a developer of solutions for enterprise legal, governance, and compliance teams to manage their complex collaboration and web-based data. We discussed how the rise of collaboration apps and the onset of remote work have affected the way corporate legal operations and e-discovery professionals approach the preservation and collection of collaboration data for e-discovery and investigations, how can legal teams leverage technology to optimize their productivity, and best practices for overcoming resistance to digital transformation in e-discovery.

Feb 7, 2023 • 18min
The Power of an Innovation Roadmap in Modern E-Discovery
I spoke with Sarai Schubert, the Chief Operations Officer of IPRO, an e-discovery software company. We discussed when and how to use an innovation roadmap, the value of an upstream approach and philosophy to technology development, and the impact of in-place search on complex litigation.

Feb 3, 2023 • 16min
Selling Technology to Law Firms and In-House Legal Teams
I spoke with Jon Bartman, the Co-Founder and Head of Jameson Legal Tech, a legal tech consortium and recruiting company focused on legal technology. We discussed best practices for selling technology to law firms and in-house legal teams, the challenges of matching talented professionals and technology with companies that can gain the most value from that combination, and the types of skills that legal technology companies are looking to add to their talent stack.

Feb 2, 2023 • 11min
Leveraging Technology to Accelerate the Delivery of Legal Services
I spoke with Valentin Feklistov and Alexander Bitskov, the CEO and COO, respectively, of Legid, a platform that facilitates access to legal advice online. We discussed the genesis of Legid, the most common questions consumers ask lawyers in the Legid network, and how the platform is impacting the availability and delivery of legal services.

Jan 26, 2023 • 15min
The Link Between CRM and Law Firm Success
I spoke with Chris Fritsch, a CRM Success Consultant and the Founder of CLIENTSFirst Consulting, a CRM and Data Quality Success consulting firm. We discussed why CRM is important for a law firm's success, how the evolution of CRM and marketing technology has affected the way law firms network and develop business, CRM options for smaller to midsize firms, and upcoming advancements in CRM.

Jan 24, 2023 • 17min
Incorporating Entrepreneurship and a Passion for Innovation Into Your Practice and Career
I spoke with Brian Potts, a partner with Perkins Coie in Madison, Wisconsin, and Washington, DC, and the author of The Jobless Lawyer's Handbook: How to Get Hired as a Lawyer (Holon Publishing / Collective Press, December 17, 2021). We discussed ways to align one's legal practice with entrepreneurship and a passion for innovation, the Legal Influencer Marketing Agency, career advice for law students and junior lawyers, and ways that the legal profession will continue to evolve.

Jan 20, 2023 • 12min
Managing Data, Influencing Legal Technology Adoption, and Studying the Future Professional Services
I spoke with Zach Warren, the Manager of Enterprise Content for Technology and Innovation with the Thomson Reuters Institute, which produces research and perspectives on the future of professional services. We discussed how leading enterprises are managing their data, ways to overcome the barriers to greater technology adoption, and where legal tech is headed in 2023.

Jan 17, 2023 • 23min
Tracking and Empowering Diversity and Inclusion Initiatives in the Legal Profession
I spoke with Caren Ulrich Stacy, the founder and CEO of Diversity Lab, a think tank that uses metrics, behavioral science, and design thinking to produce initiatives that cultivate diversity and inclusion in legal organizations. We discussed how Diversity Lab's programs, such as the Mansfield Rule, have evolved to adapt to changes in legal, how law firms and other legal teams engage with Diversity Lab, the challenges associated with starting new initiatives, and empowering diversity and inclusion in the legal profession.

Jan 13, 2023 • 13min
Balancing the Rising Costs and Risks in E-Discovery
I spoke with Nick Robinson, the Product Manager for the Microsoft Purview eDiscovery team, which is responsible for this solution offered within the Microsoft 365 suite. We discussed how legal teams are leveraging Microsoft Purview for eDiscovery, ways that the advancement of digital transformation and the move to hybrid work have affected how legal professionals approach e-discovery, and the evolution of e-discovery in the cloud.

Jan 11, 2023 • 14min
Operating and Growing a Legal Tech Startup in Ukraine
I spoke with Inna Ptitsyna, the Product Communications Manager at Lawrina, which is an online legal ecosystem with Ukrainian roots. We discussed key strategies for operating and growing a legal tech startup with key staff in the capital of Ukraine, how Lawrina helps consumers, ways that communication between lawyers and their clients has changed, and how legal templates, automation, and AI are impacting the legal industry.