

Reinventing Professionals
Ari Kaplan
The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
Episodes
Mentioned books

Apr 18, 2023 • 10min
The Importance of Being Customer-Centric
I spoke with Eric Thurston, the president and CEO of SurePoint Technologies, a provider of client management, practice management, and financial management software to law firms nationwide. We discussed the integration of SurePoint's various brands, including ContactEase and Coyote Analytics, strategies that law firms can learn from software companies about scaling and growing, and the importance of being customer-centric.

Apr 14, 2023 • 26min
*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, for Charting Change in Legal Ep 4
In this fourth episode of Charting Change in Legal, Caroline Hill, Editor-in-Chief and Publisher of Legal IT Insider, and I discuss practical artificial intelligence, work-life balance, and sparking conversations on change.

Apr 12, 2023 • 18min
High-Efficiency AI and Contract Review
I spoke with Francisco Webber, the co-founder of Austrian AI company Cortical.io, which develops intelligent document processing solutions for unstructured text supported by natural language processing. We discussed high-efficiency artificial intelligence and why is it relevant for contract review, applications for contract intelligence, and the most common misconceptions about the use of AI.

Apr 7, 2023 • 14min
How ChatGPT Could Impact the Way Lawyers Practice
I spoke with Bim Dave, the Executive Vice President of Helm360, a provider of legal technology products and services. We discussed how ChatGPT could impact the way lawyers practice, the risks associated with leveraging AI, best practices that law firms should use when selecting legal technology, and the non-technological barriers to technology adoption at law firms.

Apr 4, 2023 • 4min
Legalweek Mixtape - Thursday, March 23, 2023
For this Legalweek mixtape from Thursday, March 23, 2023, I had the privilege of speaking with Brad Cope, Vice President of Marketing at Level Legal, Paul Giedraitis, Founder & CEO at Orgaimi, Arunn Ramadoss, Head of Marketing at Opus 2 International, and Mark Smolik, General Counsel at DHL Supply Chain Americas.

Mar 30, 2023 • 8min
Legalweek Mixtape - Wednesday, March 22, 2023
For this Legalweek mixtape from Wednesday, March 22, 2023, I had the privilege of speaking with Ian Campbell, CMO of iCONECT, Jessica Robinson, VP of Operations at Casepoint, James Lasson, VP of Marketing at Casepoint, Jamie Berry, President of Evolver, Tim Pullan, CEO of ThoughtRiver, Raymond Blijd, Founder of Legalcomplex, and Matt Patel, COO of Malbek.

Mar 27, 2023 • 10min
Managing Data Privacy Risk More Effectively
I spoke with Jerry McIver, the Director of Cyber Services and Data Privacy Officer for Trustpoint.One, an integrated legal solutions provider serving the AmLaw 400 and the Fortune 2000. We discussed how organizations can improve the way they manage their data privacy risk, the most common mistakes that organizations make in managing their data, records retention and data minimization best practices, and how data privacy and information governance in legal organizations are evolving.

Mar 24, 2023 • 11min
Legalweek Mixtape - Tuesday, March 21, 2023
For this Legalweek mixtape from Tuesday, March 21, 2023, I had the privilege of speaking with Or Bar, CEO at apprentAI, Kelley Castell, CEO at ProfitSolv, Chris Gallagher, Chief Operating Officer at Trustpoint.One, Kelly Griswold, CEO at Onna, Subroto Mukerji, CEO of Integreon, Joy Heath Rush, CEO of the International Legal Technology Association, Joey Seeber, CEO at Level Legal, Irfan Shuttari, the Director of eDiscovery Strategy, Product Management at Veritas Technologies, and Ed Watts, CEO at InfoTrack US.

Mar 21, 2023 • 6min
Legalweek Mixtape - Monday, March 20, 2023
For this Legalweek mixtape, I had the privilege of speaking with Josh Blandi of UniCourt, Wendy Cole of OpenText, Stephen Goldstein of Squire Patton Boggs, Colleen Haikes of Everlaw, Doug Kaminski of Cobra Legal Solutions, Andrea Miskolczi of Dentons, and Sasha Urry of iManage.

Mar 20, 2023 • 14min
Balancing Human Talent and Technological Efficiency in E-Discovery
I spoke with Or Bar and Matan Yah Ben Zion, the CEO and CTO, respectively, of apprentAI, an e-discovery software platform for analyzing documents and generating actionable legal insights from them. We discussed the difference between AI and what legal teams refer to as AI, the balance between human talent and technological efficiency in e-discovery, and how the use of AI in e-discovery is evolving.