Reinventing Professionals

I spoke with Todd Miller, the CEO of TRĒ, an AI-powered customer relationship management platform. We discussed what lawyers should know about CRM, how TRĒ differs from traditional CRM, and how CRM is evolving.

During the 2024 Association of Legal Administrators (ALA) Annual Conference, I had the privilege of speaking to the following leaders for this #ALA2024 #Mixtape: ⭐ Jonathon Fishman, CEO, LeanLaw - Legal Billing Software ⭐ Debbie Foster, CEO, Affinity Consulting Group ⭐ Laura Leopard, Founder and General Manager, Leopard Solutions ⭐ Patricia Ann Nagy, Chief Strategy Officer, Proxy PR ⭐ Alaa Pasha, CEO, Maptician ⭐ Jeroen Plink, Co-Founder, LegalTechnology Hub ⭐ Jennifer Sherman, Chief Product & Experience Officer, CARET ⭐ Eric Thurston, CEO, SurePoint Technologies ⭐ Andre Wouansi, CEO, Accurate Legal Billing

Caroline Hill, Editor of Legal IT Insider, discusses the British Legal Technology Forum, copilot deployment, and legal tech consolidation. The conversation covers balancing technology and personal connections, evolving communication trends in the legal profession, and opportunities for firms to adapt to technological advancements post-COVID.

I spoke with Nicki Kastellorizios-Lee, an IT Communications Manager at Perkins Coie in Chicago. We discussed best practices for approaching digital transformation in law firms, the technology messaging challenges and ethical considerations for attracting the attention of modern legal professionals, and how IT leaders can empower the communications strategy of their teams.

I spoke with Dr. Collin Starkweather, the Chief Data Scientist at Luminos.AI, a spinoff of Luminos.Law, where he was formerly Director of Data Science, and Dr. Izzy Nelken, a financial mathematician and the founder of Super Computer Consulting, which develops tools for securities pricing and valuation. We discussed how lawyers can determine whether their expert witnesses are using best practices and secure protocols with generative AI, guardrails law firms should implement, and how generative AI will affect expert services. Learn more about their work here and here.

I spoke with Dru Armstrong, the CEO of AffiniPay, a leader in payments and software for legal and other professionals. We discussed the intersection of fintech and legal tech, how generative AI can support legal payments, best practices for incorporating different tools into a holistic platform while maintaining customer satisfaction, and how the legal payments sector is evolving.

During the 2024 Corporate Legal Operations Consortium Global Institute, I had the privilege of speaking with the following industry leaders for the #CGI2024 mixtape. 😀 Thanks to participants: Jon Bartman of the Law Tech Consultancy Andy Burtis of Axiom Ryan Frye of ModeOne Technologies Heather Jacobson of Axiom Advice & Counsel Christopher Kruse of Casepoint Matt Rasmussen of ModeOne Technologies Dan Ruderman of LexisNexis CounselLink® Eric Wangler of BigHand Andy Wishart of Agiloft

Litigation Partner, David Stanton, discusses the rapid digital transformation, challenges of deploying new tech, creating a generative AI timeline, and the potential for AI to replace technology-assisted review workflows.

Caroline Hill, Editor of Legal IT Insider, and Ari Kaplan, Industry Analyst, discuss generative AI adoption in legal departments, challenges in demonstrating ROI, technology's impact on legal efficiency, competitiveness, and billable hours. They touch on CLOC, legal administrators, law firm tech labs, and aligning client expectations.

Caroline Hill, Editor of Legal IT Insider, discusses generative AI in e-discovery, remote work trends, and the future of the billable hour in the legal industry. The podcast delves into the intersection of technology and human roles, the appointment of AI directors in law firms, and humorous anecdotes from a legal conference.