The Beat

About Omar Nagji:Omar Nagji is the Chief Commercial Officer of Memora Health, the leading technology platform for virtual care delivery and complex care management.Prior to joining the Memora team, Omar helped co-found the Healthcare team at Lyft, where he was responsible for developing and executing the strategy that took Lyft Healthcare from its infancy to an industry and thought leader in the non-emergent medical transportation space.  Before Lyft, Omar spent more than 15 years across multiple verticals within the healthcare ecosystem – beginning at Stockamp, now Huron Consulting, where he implemented patient throughput strategies at UPenn, Baylor Scott and White, and UC Health. He went on to build and lead successful Enterprise initiatives across the Revenue Cycle, Digital Pharmacy, and Reputation Management spaces at companies including MedeAnalytics, VisiQuate, Alto Pharmacy, and Podium.Omar Nagji also serves as a Strategic Advisor to companies such as Force Therapeutics, Angle Health, and SendaRide. He earned his BS from the University of North Carolina at Chapel Hill where he studied Health Policy and Administration. Things You’ll Learn:Memora Health is the leading technology platform for virtual care delivery and complex care management.Emails have a 20% read rate, and messages sent on mobile apps have a read rate between 30 to 40%.98% of all text messages are read. 90% within the first 3 minutes.A text-based approach to communicating with patients is equitable as it doesn’t rule out those who don’t have a smartphone.Memora’s clients have an average 91% initial user activation rate and a 74% user engagement rate after 60 days of use.The workforce shortage challenge can be addressed with innovative solutions. Resources:Connect with and follow Omar Nagji on LinkedIn.Follow Memora Health on LinkedIn and Twitter.Explore the Memora Health Website.Listen to the Care Delivery podcast on the Outcomes Rocket here.

The Oura Ring is helping people track their health data now and understand how we can optimize our health in the future. Tom Hale is the new Chief Executive Officer of ŌURA, the makes of the Oura Ring. With a background in software, Tom became interested in tracking his health and fitness after a health crisis in his own life. On this episode, Tom joins hosts Dr. Jessica Shepherd and Dr. Jordan Shlain to discuss how Oura is helping to educate people about their sleep and their health. We discuss how the Oura ring can bridge the gap between patients and doctors by providing baseline data to help their healthcare team equip them with faster, more responsive treatments for an improved quality of life. Listen in as Tom explains how the Oura app is helping people improve their sleep patterns, track their reproductive cycles, and provide better care for their immunocompromised loved ones. Plus, Tom will share his top tips for better sleep. Topics CoveredHow quality sleep impacts every health system in the human bodyHow providers can use the metrics from the Oura app to help their patients improve their livesHow setting your baseline can help your healthcare provider detect future medical conditionsWhy you should set an alarm clock to go to bed instead of to wake upTom walks us through the components and variables that determine your Oura readiness scoreHow a continuously worn medical device can help you manage all stages of your life Connect with Tom HaleTom Hale on LinkedIn Connect with Dr. Jessica Shepherd, Dr. Guatam Gulati & Dr. Jordan ShlainHLTHDr. Shlain on TwitterDr. Shlain on LinkedInDr. Jessica Shepherd MDDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedIn Resources Oura Ring Introductory Quote[11:26] “It takes 60 to 90 days to form a habit. Habits don't happen just because you want them to happen. They happen because they become ingrained parts of your behavior. So what do you need to get them to be ingrained? First of all, you need to know what to do. You’ve got to have some direction that makes sense for you. Two, you need some feedback that helps you understand if the habit is working because if it’s not working, you know what, you're not going to do it.” [11:57] If you don’t see some kind of impact, or …change, you don't form that habit.”

About Jordan Penn:In the past decade, Jordan Penn has spent his healthcare career as a storyteller, leveraging healthcare data and analytics to follow the patient journey, assist in research, and more. His expert knowledge of medical and pharmacy claims, lab data, and EMR/EHR data has made extraordinary contributions to his clients, he has also been deeply involved with analyzing patient journeys to support HEOR studies.At Inovalon, Jordan is a Sr. Principal Sales Engineer, working cross-functionally between sales, product, engineering, marketing, and legal to bring new ideas to existing product offerings. When Jordan is not busy bringing healthcare data to life to inform and improve treatment, he enjoys quality time with his wife and daughter in New Jersey and is an avid weightlifter. Things You’ll Learn:DataStream can connect to existing EMRs and is EHR agnostic.DataStream seeks to work with clients who lack or have too much data. DataStream helps customers demystify or declutter what they have to assist providers with the insights they need when treating a patient.The HITECH act incentivized providers and hospitals to adopt electronic health records, increasing from 10% of hospitals in 2008 to over 95% for hospitals and 85% of providers eight years later.The 21st Century Cures Act vouched for interoperability and access to medical patient information without any particular need by the user.DataStream can help doctors have information about their patients on their first visit and help them establish an excellent medical relationship with them. Resources:Connect with and follow Jordan Penn on LinkedIn.Follow Inovalon on LinkedIn.Visit the Inovalon Website.

About Judith Kulich:Judith serves as ZS’s lead for patient health and equity, focused on partnering with clients across the healthcare industry to drive meaningful progress in health equity. She is also an elected member of ZS’s Shareholders’ Council where she serves as the chair of the ESG Committee and leads the ZS Practice Council.Judith has spent much of her 20-plus years in the healthcare industry focused on drug development and bringing medicines to market globally. In recent years, she has expanded her work into healthcare payers and providers, bringing sectors together to address disparities in care and global health inequities. She has led industry collaborations and ZS’s investments and actively contributed to global health equity partnerships.Judith established and ran ZS’s pipeline and launch strategy practice area. Internally, she led ZS’s San Francisco office and was one of the founders of Women@ZS and our philanthropic arm, ZS Cares, both of which she is still actively involved in today.Judith holds an MBA from the Haas School of Business at the University of California, Berkeley, and a B.S. in industrial engineering and operations research from the University of California, Berkeley. Things You’ll Learn:74,000 black Americans die every year in the United States due to inequities.The economic costs of health inequities in the US are over $300 billion annually.There is a lack of representation among minority groups.There is also a lack of training and incentives to adopt behaviors that bolster equity across healthcare.A third of patients who drop out of their care do so because of drivers of health like transportation, food, and housing, which require their partial or full financial support.The other two-thirds of patients that drop out of their programs need help with awareness and care coordination.Life sciences stakeholders can expand sites of care and increase representation to improve access.Targeting specific disease areas and communities is a great start to closing disparity gaps. Resources:Connect with and follow Judith Kulich on LinkedIn.Follow ZS on LinkedIn.Explore the ZS Website.

Today, in the average ICU, there are 35 smart devices with independent alarms, resulting in 750 alarms per patient per day. And technology that was supposed to make life easier for medical professionals is overwhelming them and contributing to burnout. So, what can innovators do build technology that supports providers and enhances the care experience? Tom Polen serves as President, Chairman and CEO of Becton, Dickinson and Company or BD, a $20 billion global medical technology company headquartered in New Jersey. Tom is focused on advancing BDs role in redefining the future of healthcare through innovative technologies and solutions that are changing people's lives. On this episode of HLTH Matters, Tom joins hosts Dr. Jessica Shepherd and Dr. Guatam Gulati to discuss how the first generation of medical technology contributes to the crisis of provider burnout and what BD is doing to improve the next generation of digital solutions. Tom shares his vision for the at-home health experience, explaining what medical services can be performed by patients and how the role of the clinician will change with the adoption of self-screening and in-home treatments. Listen in for Tom’s insight on AI-enabled medication management and learn how BD identifies the future needs of health care and then invents technologies to advance the world of health. Topics CoveredBD’s 125-year history of inventing technology to advance the world of healthTom’s experience leading BD through the global pandemicWhat BD is doing to address the crisis of provider burnout in healthcareHow technology can curb or contribute to provider burnoutThe 2 major issues with the first generation of medical technologyHow BD is using AI to improve the next generation of digital medical devicesThe rapid adoption of AI-enabled medication management and pharmacy automationBD’s partnership with Microsoft’s AI team to identify diversion of narcoticsTom’s vision for the moving some health care into the homeWhat types of medical services can be performed by patients in the homeHow the role of the clinician will change as care moves into the homeDesigning in-home therapies that don’t add friction to the living environment Connect with Tom PolenBecton, Dickinson and Company Connect with Dr. Jessica Shepherd & Dr. Guatam GulatiHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedInDr. Gulati on TwitterDr. Gulati on LinkedIn Resources‘BD CEO on Leadership During COVID-19’ in ForbesWHEN: The Scientific Secrets of Perfect Timing by Daniel H. Pink

About Simon Gisby:Simon is a principal and the Life Sciences and Health Care Group leader with Deloitte Corporate Finance LLC (DCF) and a principal in Deloitte Transactions and Business Analytics LLP. He has more than 20 years of investment banking experience focused on the healthcare industry. Before joining DCF, Simon was a director with Houlihan Lokey where he specialized in the financial restructuring of healthcare companies. Simon was previously a director in the Global Healthcare Investment Banking Group of UBS Investment Bank, where he structured and completed numerous mergers and acquisitions, initial public offerings, and other capital markets transactions. Simon started his career at Chase Manhattan Bank.Simon has lectured on and contributed to numerous articles on the healthcare industry and M&A strategy. He is regularly quoted in the national media and is a contributor to the M&A Advisor/Best Practices of Deal Makers. In 2014, Simon was awarded The M&A Advisor Healthcare Restructuring Deal of the Year and in 2013, he was awarded The M&A Advisor Healthcare Deal of the Year.Simon's clients include multinational medical device and pharmaceutical companies, national and regional health plans and hospital systems, multi-specialty physician groups, and ancillary service healthcare companies. Things You’ll Learn:Deloitte is the largest professional services firm and the largest healthcare practice globally.Pipeline businesses grow the traditional way: through expanding their geography, adding a new product, or scaling through vertical or horizontal integration.Platforms grow by taking in feedback and creating relationships that make them faster, more accurate, and have better outcomes.Health ecosystems consist of connections and networks of companies and different business models that approach and cover health and wellness.Healthcare costs in the United States pick up about 18% of GDP.One way to address the health equity problem is through education focused on healthcare outcomes for stakeholders.Platform businesses are the most valuable businesses. Resources:Connect with and follow Simon Gisby on LinkedIn.Follow Deloitte on LinkedIn.Explore the Deloitte Website!

Dr. Tom X. Lee, CEO of Galileo, discusses the value-based model of virtual primary care. Topics covered include accessibility of the Galileo app, recruiting physicians, and which medical conditions require a relationship with a provider. The podcast explores the importance of human connection and the impact of the pandemic on virtual primary care.

About Yaw Fellin:Yaw J. Fellin, is the VP of Product and Solutions and Clinical Effectiveness for Wolters Kluwer HealthYaw Fellin brings more than 15 years of experience as a healthcare executive, with proven results leading cross-functional teams, generating value and revenue growth, most recently at Optum, a global healthcare IT company. Prior to that, Yaw spent over 12 years at the Advisory Board, a leading healthcare research firm, where he ultimately led its highest-growth SaaS business line. He received a BS in Healthcare Administration from Penn State University. Things You’ll Learn:Wolters Kluwer is an integrated resource into EMRs to provide clinicians with mission-critical information as they make decisions to deliver high-quality care.In the Virtual Care Space, there is a need to amplify the quality and experience for both clinicians and patients.Virtual Care is here to stay as it’s proven to increase access to patients and improve their experiences with support throughout their journeys.The Digital Health Architect Consumer Education Suite provides patients, consumers, and members access to evidence-based content to improve their digital health experiences.The EmmiGuide brings incremental benefits to payers by helping them with care management, particularly scaling member engagement. Resources:Connect with and follow Yaw Fellin on LinkedIn.Follow Wolters Kluwer Health on LinkedIn.Discover the Wolters Kluwer Health Website!Find Wolters Kluwer’s Digital Health Architect Consumer Education Suite here!Find Wolters Kluwer’s EmmiGuide in the Microsoft Commercial Marketplace here!

We recognize that nutrition is the front line of health care. But it’s challenging for patients to sustain lasting changes to their eating habits outside the clinical environment. Can technology help us promote healthy eating after a patient leaves the hospital or exam room? How do we deliver a customized digital nutrition coaching experience that keeps users engaged for the long-term? Vanessa Rissetto and Tamar Samuels are the registered dieticians behind Culina Health, a personalized virtual nutrition coaching platform designed to make nutrition accessible and sustainable for everyone. On this episode, Vanessa and Tamar join host Dr. Jessica Shepherd to discuss what differentiates Culina from other nutrition apps and describe the role of automation in the personalized nutrition space. Vanessa and Tamar explain why ongoing engagement is key in changing the way a patient eats and how the Culina Health team addresses the emotional aspects of food. Listen in to understand how Culina collaborates with providers to support their patients and find out how Vanessa and Tamar’s app empowers users to set their own goals, learn about what’s healthy and lead the change process. Topics CoveredWhat differentiates Culina Health from other nutrition apps on the marketThe role of automation in the personalized nutrition spaceHow to support patients around nutrition once they leave the hospital or clinicWhy it’s crucial to address the emotional aspect of eating habitsVanessa & Tamar’s insight on the addictive nature of sugarWhy ongoing engagement is key in changing the way a patient eatsHow Culina helps users set their own goals and lead the change processHow to deal with a weight management patient who’s having a bad dayHow Vanessa & Tamar educate patients around what’s healthy (based on their medical condition)What Culina Health is doing to create community among its usersHow Culina works with providers to support patients and collaborate care Connect with Vanessa Rissetto & Tamar SamuelsCulina Health Connect with Dr. Jessica ShepherdHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedIn Resources‘Obese Children Show Hyperactivation to Food Pictures in Brain Networks Linked to Motivation, Reward and Cognitive Control’ in the International Journal of Obesity

About Heidi Riney:Dr. Riney is board-certified in sleep medicine and neurology by the American Board of Psychiatry and Neurology and is a member of the American Academy of Sleep Medicine (AASM), Georgia Association of Sleep Professionals (GASP) and National Sleep Foundation (NSF), where she serves on the Public Affairs Committee.She completed her medical training at Wake Forest, neurology residency and neurophysiology fellowship at Emory University, and sleep medicine fellowship at FusionSleep. During her neurology residency, Dr. Riney taught neuroanatomy courses and led small-group clinical cases with second-year Emory medical students. She was also involved in research, looking at concentric-needle single-fiber electromyography for the diagnosis of myasthenia gravis.After her neurology residency, Dr. Riney completed a clinical neurophysiology fellowship at Emory University. During her fellowship, Dr. Riney led weekly lectures with neurology residents on topics related to electromyography and electroencephalography.Dr. Riney currently evaluates adults and children with sleep, wake, and circadian rhythm problems at the Atlanta North location. About Heidi Anderson:Heidi Anderson has spent more than two decades building businesses and driving major growth in emerging and mature B2B and B2C markets, especially in the healthcare industry.In her role as President & Chief Growth Officer at Nox Health, a sleep healthcare and tech company founded in Iceland, Anderson helps lead the visionary team that has reimagined the sleep healthcare space so that millions worldwide will have access to highly effective sleep solutions, including at-home sleep testing, sleep board-certified physicians telemedicine visits, and ongoing care team support.Prior to joining Nox Health, Anderson served as Senior Vice President of Strategic Clients and Initiatives and ASO Strategy at Teladoc Health. She’s also held senior leadership and officer positions at several start-ups, and mid-sized and Fortune 500 companies. At Time Warner and WebMD, she drove several successful print and digital launches including WebMD Magazine digital edition, Medscape’s Business of Medicine magazine, as well as the Time Health and People Health verticals.Anderson is an active board member of Solis Mammography, a strategic advisor at AliveCor and TaskHuman, and a graduate of the University of Minnesota Hubbard School of Journalism and Mass Communication. Things You’ll Learn:Nox Health reimagines sleep healthcare so millions worldwide can access highly effective sleep solutions, including at-home sleep testing, sleep board-certified physician telemedicine visits, and ongoing care team support.There is a correlation between the lack of sleep and chronic diseases, mental health issues, behavioral health, and even safety conditions.Sleep Medicine is one field of medicine where you can come from a lot of different specialties.50% of people typically fall off sleep care therapy in the first year. Less than 10% of Nox’s therapy patients fall off. You will die sooner from lack of sleep than from not eating.Duration, quality, and timing are three factors in healthy sleep. There are more than 80 different sleep disorders.Nox doesn’t charge an employer or health plan until someone enrolls in the program.Resources:Connect with and follow Heidi Riney on LinkedIn.Reach out to Dr. Riney at HRiney@NoxHealth.com.Connect with and follow Heidi Anderson on LinkedIn.Reach out to Heidi at Heidi@NoxHealth.com.Follow Nox Health on LinkedIn.Explore the Nox Health Website!