The Beat

A holistic medical approach using hyper-personalized nutrition protocols, mental health, sleep, movement, mindfulness, and relaxation enables patients to see the whole picture of their health, leading to 85% of patients improving or resolving their chronic conditions within the first year. Parsley Health is on a mission to make life-changing modern holistic medicine accessible to everyone, anywhere. Dr. Robin Berzin is the Founder and CEO of Parsley Health. Parsley Health is the nation's leading holistic medical practice designed to help people overcome chronic conditions through personalized holistic medicine that puts food, lifestyle, and proactive diagnostic testing on the prescription pad next to medications. She is also the author of State Change: End Anxiety, Beat Burnout, and Ignite a New Baseline of Energy and Flow.On this episode, Dr. Berzin joins host Dr. Jessica Shepherd to discuss how Parsley Health is marrying functional medicine with conventional primary care to bring root cause resolution medicine to more patients.  Dr. Berzin shares the background behind her book, State Change, a 30-day program designed to reset the body, mind, and mood for a higher level of focus, a positive mental state, and peak physical health. Listen in as Dr. Berzin explains how Parsley Health is digging in to treat conditions such as autoimmune diseases by addressing the health of the whole patient in a telehealth setting. Topics CoveredDr. Berzin explains the background of root cause resolution medicineHow lifestyle changes can modify chronic conditionsWhy prescriptions aren't the (only) answerHow Parsley Health is marrying functional medicine with conventional primary careHow Parsley is reducing the cost of care by transitioning into a membership model-based serviceDr. Berzin explains the connection between mental and physical health as portrayed in her book, State ChangeHow a 30-Day plan can help you move more, feel better, and clear the fogWhat Parsley Health is doing to treat the surging female population diagnosed with autoimmune diseasesHow Parsley is using telehealth to deliver total patient hyper-personalized protocols Connect with Robin BerzinRobin Berzin Connect with Dr. Jessica Shepherd, Dr. Guatam Gulati & Dr. Jordan ShlainHLTHDr. Shlain on TwitterDr. Shlain on LinkedInDr. Jessica Shepherd MDDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedIn Resources Parsley HealthState Change: End Anxiety, Beat Burnout, and Ignite a New Baseline of Energy and FlowAutoimmune Diseases Signs, Causes, and Treatment | How to Get Rid of Immune Diseases Introductory Quote[26:46]Where you've been determines where you're going. That first visit with the doctor over video is fully a deep dive, it's an hour long. And we really get to know you as a person. And then we're prescribing from there a highly personalized plan that begins with foods, I always say food isn't like medicine it is medicine. [27:18] And so our prescription plan begins with hyper-personalized nutrition protocols, mental health, sleep, movement, mindfulness, and relaxation.

About Kevin Grabenstatter:Kevin Grabenstatter is a Managing Director in L.E.K. Consulting’s San Francisco office. Kevin joined L.E.K. in 2006 and focuses on strategy and growth for health systems, physician practices, and other providers, value-based care delivery, and emerging technologies/HCIT. He advises clients on critical strategic issues across the healthcare value chain. Kevin formerly held strategy roles at Kaiser Permanente, where he was responsible for the design of strategic initiatives in areas such as care transitions, patient flow, and cost efficiency. His expert commentary has appeared in Managed Healthcare Executive.Kevin got his Bachelor of Science with Honors from the Pennsylvania State University and a Master’s degree in Business Administration at the Stanford University Graduate School of Business.About Joe Johnson:Joe Johnson is a Managing Director and Partner, as well as the head of L.E.K. Consulting’s New York office. Joe co-leads L.E.K.’s Healthcare Services practice and leads the Healthcare IT and tech-enables services sub-practice. He plays an instrumental role in helping senior executives across the industry develop and implement new strategies and provides M&A advisory support to address the changing healthcare landscape.Joe has more than 20 years of consulting experience managing and directing client engagements and has worked on a substantial number of strategic growth, operations, and commercial due diligence projects across the healthcare services industry. His expertise in the Healthcare Services practice includes payer and provider healthcare IT, digital health, government programs (Medicare, Medicaid), and post-acute care, among others. Joe’s expert commentary has appeared in Harvard Business Review.Joe first joined L.E.K. in 2000 and returned after receiving his MBA from the Kellogg School of Management at Northwestern University. He graduated from Harvard University cum laude with a B.A. in Economics.Joe got a Bachelor of Arts in Economics at Harvard University and a Master’s degree in Business Administration at the Kellogg Graduate School of Management at Northwestern University. Things You’ll Learn:Healthcare systems currently face challenges that include inflationary and operational pressures, staffing shortages, and supply chain obstacles.Healthcare systems should also be thinking about how they can diversify their revenue streams.Patient experience needs to be as seamless and positive as possible.Precision medicine is a really interesting area to invest in, as technology, data, and insights can be used in a way where that can provide differentiated care for patients.Now that customer retailers have entered the healthcare industry, other health businesses should think of creative ways to give patients and consumers the experience these other industries have brought to them.Strategy is as much about what you should be doing as a company organization as well as what not.Resources:Connect with and follow Kevin Grabenstatter on LinkedIn.Connect with and follow Joe Johnson on LinkedIn.Follow L.E.K. Consulting on LinkedIn.Visit the L.E.K. Consulting Website!Listen to the episode on Consumer Retailers in the Healthcare Sector of L.E.K.’s Insight Exchange podcast here!Reach out to Kevin and Joe at Strategy@LEK.com

Robin Shah is an oncology subject matter expert, building a career around startups in the cancer care space.So, he regularly receives phone calls from people whose friends, family members or colleagues have been diagnosed with cancer and don’t know what to do. And Robin wondered how he could help people in this way at scale. How could he support cancer patients who didn’t know someone like him? How could he help them navigate the healthcare system and get access to the right resource at the right time? Today, Robin serves as Founder and CEO of Thyme Care, a value-based oncology management platform that provides personalized, clinically coordinated care to individuals with cancer. Thyme Care pairs human guidance with software and analytics to engage members with a cancer diagnosis, quickly connecting them to the right care and providing ongoing support through targeted, evidence-based interventions. On this episode, Robin joins host Dr. Jessica Shepherd to explain how Thyme Care’s tech-enabled team helps cancer patients find the help they need. Robin discusses his patient-first approach to solving problems in oncology, describing the psychosocial aspect of navigating cancer and why Thyme Care is the first company of its kind to focus on oncology. Listen in to understand how Thyme Care integrates directly with clinicians in a patient’s region and learn how Robin is improving the patient experience—while reducing the cost of care. Topics CoveredWhat’s behind Robin’s passion for building companies in the oncology spaceHow Thyme Care helps cancer patients navigate the system and find the help they needHow Thyme Care gives patients someone to talk to (when physicians can’t)Thyme Care’s tech-enabled team that provides the right resource at the right timeHow Thyme Care offers clinical wraparound support today with an eye to eventually deliver careHow Robin’s team addresses the psychosocial aspect of navigating cancerHow Robin benefits from having family members who work in the oncology spaceHow Thyme Care integrates directly with providers in a patient’s regionHow Thyme Care improves the patient experience while reducing the cost of careWhy Thyme Care is the first company of its kind to focus on oncologyThe benefit of Robin’s patient-first approach to solving problems in oncologyHow COVID inspired people to be more engaged in their healthcare journey Connect with Robin ShahThyme Care Connect with Dr. Jessica ShepherdHLTHDr. Shepherd on TwitterDr. Shepherd on LinkedIn ResourcesFlatiron HealthOneOncology‘Robin Shah on How Thyme Care’s Technology Can Make an Important Impact on Overall Wellness’ in Authority Magazine

About Maulik Majmudar:Dr. Maulik Majmudar is the co-founder and Chief Medical Officer at Biofourmis. Dr. Majmudar served as Medical Officer at Amazon, where he led several healthcare-related initiatives. Before Amazon, Dr. Majmudar was associate director of the Healthcare Transformation Lab at Massachusetts General Hospital and an assistant professor at Harvard Medical School, where he was responsible for the identification, validation, and implementation of digital health solutions to improve care delivery. Things You’ll Learn:Someone’s location should not be a factor that makes a big difference in healthcare outcomes.The Biofourmis platform is a disease, site of care, and acuity agnosticRemote Patient Management means that the data collected remotely is used for monitoring but also handled, interpreted, and executed.In healthcare, the ultimate measures of success are outcomes and unit economics.Obesity, high blood pressure, and diabetes are prevalent in socioeconomically deprived neighborhoods and underserved populations with little to no access to care. Resources:Connect with and follow Maulik Majmudar on LinkedIn.Follow Biofourmis on LinkedIn.Discover the Biofourmis Website.

Healthcare is a $4 trillion industry just waiting to be disrupted. But because people’s lives are at stake, we must disrupt the space responsibly. And that’s why every digital health company needs clinical experts on their teams and advisory boards.Ruby Gadelrab is Cofounder and CEO of MDisrupt, a health advisory platform on a mission to organize the world's digital health products by performance through clinically crowdsourced data generation. Ruby has created a two-sided marketplace that pairs domain experts in healthcare with digital health companies in desperate need of high quality, actionable expertise. On this episode, Ruby joins hosts Dr. Jordan Schlain and Dr. Jessica Shepherd to explain why there is so little clinical representation in digital health startups and how MDisrupt pairs health tech companies with the right expert at the right time. Ruby describes how MDisrupt vets clinicians to become part of its health expert network and discusses how clinicians are compensated for their time. Listen in to understand the benefits of a having a medical advisory board and learn how MDisrupt helps health tech innovators accelerate their path to market and drive adoption. Topics CoveredRuby’s take on what it means to disrupt healthcare responsiblyWhy it’s crucial for health tech companies to have clinical expertise on their teamsHow MDisrupt provides an on-demand health expert marketplaceRuby’s vision for MDisrupt to organize the world’s digital health products by performanceHow MDisrupt vets clinicians to become part of its health expert networkHow clinicians are compensated for being part of MDisruptWhy there is so little clinical representation in digital health startupsWhy health tech companies without medical advisory boards struggle with adoptionHow Ruby’s team pairs a health tech company with the right expert at the right timeThe market insight that inspired Ruby to build MDisruptHow to assess your current advisory board and align incentives appropriatelyLeveraging digital health to support underserved populations Connect with Ruby GadelrabMDisrupt Connect with Dr. Jordan Shlain & Dr. Jessica ShepherdHLTHDr. Shlain on TwitterDr. Shlain on LinkedInDr. Shepherd on TwitterDr. Shepherd on LinkedIn ResourcesInstacart HealthOura RingCGM DevicesInvitae23 and Me

About Brad Kittredge:Brad Kittredge, Co-founder, and Chief Executive Officer of Brightside Health has spent over a decade pioneering evidence-based and consumer-driven healthcare solutions, including building the Product teams at 23andMe and Lantern. Inspired by the challenges of a close family member with lifelong depression, Brad’s mission is to ensure that everyone has access to life-changing mental health care with measurably better outcomes. He holds an MPH, MBA, and Psychology degrees from the University of California, Berkeley.About Mimi Winsberg:Brightside Health Co-founder and Chief Medical Officer Mimi Winsberg, MD, a Stanford-trained psychiatrist with over 25 years of clinical experience, has profound expertise in the application of digital tools and therapeutics that impact behavioral health. Mimi leads and oversees Brightside’s psychiatry and therapy clinical programs, with a focus on optimizing engagement and outcomes in individuals with mental health conditions across the range of severity. Prior to Brightside, Mimi applied her clinical skills in leadership roles at Ginger and Lyra, as well as serving as the on-site psychiatrist at the Facebook wellness center. Mimi also holds a B.A. in Neuroscience from Harvard College and is on the leadership council of Brainstorm, the Stanford Laboratory for Brain Health Innovation and Entrepreneurship. Things You’ll Learn:Patients with higher-severity mental symptoms are bounced around.Brightside digitized the Collaborative Assessment and Management of Suicidality and combined it with standard care to develop their remote patient monitoring platform.Brightside is launching Crisis Care, a national program for patients experiencing active suicidal ideation.About 50,000 people take their own lives in the US every year, and for every suicide death, over 200 are seriously considering suicide.One demonstrates their impact on healthcare through peer review.Virtual care has become on par with in-person care, aside from physical exams in the mental health space.Payers can see the data that backs the work Brightside has been doing as effective in a measurable way in terms of clinical and financial impact. Resources:Connect with and follow Brad Kittredge on LinkedIn.Connect with and follow Mimi Winsberg on LinkedIn.Follow Brightside Health on LinkedIn.Visit the Brightside Health Website.

The World Health Organization estimates that one billion people have a mental health condition, but 70% of them aren't getting care. So, what is the best way to address this supply-demand imbalance? How do we help someone with a clinical diagnosis manage their condition? And what can we do to support the mental health needs of people before they develop a serious issue? Russell Glass is CEO of Headspace Health, the world’s most comprehensive and accessible mental health care platform. Russ leads the company in helping create a world where everyone is kind to their mind by way of mindfulness and meditation tools, behavioral health coaching, therapy and psychiatry services. On this episode, Russ joins host Dr. Guatam Gulati to explore the root causes of the mental health crisis in the US and explain the benefit of a virtual-first approach to care. Russ discusses how Headspace helps its members get the right level of care and what his team does to alert the appropriate authorities when a user has suicidal or homicidal intent. Listen in for Russ’ insight on the over-prescription of psychotropic drugs like Lexapro and learn how to prevent serious mental health issues with a simple mindfulness and meditation practice. Topics CoveredHeadspace Health’s mission to transform mental health careThe supply-demand imbalance that inspired Russ’ work in mental healthWhy Russ takes a broad definition of mental healthHow Headspace offers mindfulness/meditation, behavioral health coaching and therapy servicesWhen virtual mental health interventions are appropriate and when in-person care works bestHow fast we adopted virtual mental health solutions during COVIDThe root causes of the mental health crisis in the USHow Headspace helps its members get the right level of careHow to prevent serious mental health issues with mindfulness and meditationHow Russ thinks about crime being attributed to the mental health crisis in the USWhat Headspace does to alert the appropriate authorities when a member has suicidal or homicidal intent Connect with Russell GlassHeadspace Health Connect with Dr. Guatam GulatiHLTHDr. Gulati on TwitterDr. Gulati on LinkedIn ResourcesGingerSocial Determinants of HealthGeneralized Anxiety Disorder Mental Health AssessmentColumbia Suicide Severity Rating Scale‘Mindfulness-Based Stress Reduction vs. Escitalopram for the Treatment of Adults with Anxiety Disorders’ in JAMA Psychiatry

About Omar Nagji:Omar Nagji is the Chief Commercial Officer of Memora Health, the leading technology platform for virtual care delivery and complex care management.Prior to joining the Memora team, Omar helped co-found the Healthcare team at Lyft, where he was responsible for developing and executing the strategy that took Lyft Healthcare from its infancy to an industry and thought leader in the non-emergent medical transportation space.  Before Lyft, Omar spent more than 15 years across multiple verticals within the healthcare ecosystem – beginning at Stockamp, now Huron Consulting, where he implemented patient throughput strategies at UPenn, Baylor Scott and White, and UC Health. He went on to build and lead successful Enterprise initiatives across the Revenue Cycle, Digital Pharmacy, and Reputation Management spaces at companies including MedeAnalytics, VisiQuate, Alto Pharmacy, and Podium.Omar Nagji also serves as a Strategic Advisor to companies such as Force Therapeutics, Angle Health, and SendaRide. He earned his BS from the University of North Carolina at Chapel Hill where he studied Health Policy and Administration. Things You’ll Learn:Memora Health is the leading technology platform for virtual care delivery and complex care management.Emails have a 20% read rate, and messages sent on mobile apps have a read rate between 30 to 40%.98% of all text messages are read. 90% within the first 3 minutes.A text-based approach to communicating with patients is equitable as it doesn’t rule out those who don’t have a smartphone.Memora’s clients have an average 91% initial user activation rate and a 74% user engagement rate after 60 days of use.The workforce shortage challenge can be addressed with innovative solutions. Resources:Connect with and follow Omar Nagji on LinkedIn.Follow Memora Health on LinkedIn and Twitter.Explore the Memora Health Website.Listen to the Care Delivery podcast on the Outcomes Rocket here.

The Oura Ring is helping people track their health data now and understand how we can optimize our health in the future. Tom Hale is the new Chief Executive Officer of ŌURA, the makes of the Oura Ring. With a background in software, Tom became interested in tracking his health and fitness after a health crisis in his own life. On this episode, Tom joins hosts Dr. Jessica Shepherd and Dr. Jordan Shlain to discuss how Oura is helping to educate people about their sleep and their health. We discuss how the Oura ring can bridge the gap between patients and doctors by providing baseline data to help their healthcare team equip them with faster, more responsive treatments for an improved quality of life. Listen in as Tom explains how the Oura app is helping people improve their sleep patterns, track their reproductive cycles, and provide better care for their immunocompromised loved ones. Plus, Tom will share his top tips for better sleep. Topics CoveredHow quality sleep impacts every health system in the human bodyHow providers can use the metrics from the Oura app to help their patients improve their livesHow setting your baseline can help your healthcare provider detect future medical conditionsWhy you should set an alarm clock to go to bed instead of to wake upTom walks us through the components and variables that determine your Oura readiness scoreHow a continuously worn medical device can help you manage all stages of your life Connect with Tom HaleTom Hale on LinkedIn Connect with Dr. Jessica Shepherd, Dr. Guatam Gulati & Dr. Jordan ShlainHLTHDr. Shlain on TwitterDr. Shlain on LinkedInDr. Jessica Shepherd MDDr. Shepherd on TwitterDr. Gulati on TwitterDr. Gulati on LinkedIn Resources Oura Ring Introductory Quote[11:26] “It takes 60 to 90 days to form a habit. Habits don't happen just because you want them to happen. They happen because they become ingrained parts of your behavior. So what do you need to get them to be ingrained? First of all, you need to know what to do. You’ve got to have some direction that makes sense for you. Two, you need some feedback that helps you understand if the habit is working because if it’s not working, you know what, you're not going to do it.” [11:57] If you don’t see some kind of impact, or …change, you don't form that habit.”

About Jordan Penn:In the past decade, Jordan Penn has spent his healthcare career as a storyteller, leveraging healthcare data and analytics to follow the patient journey, assist in research, and more. His expert knowledge of medical and pharmacy claims, lab data, and EMR/EHR data has made extraordinary contributions to his clients, he has also been deeply involved with analyzing patient journeys to support HEOR studies.At Inovalon, Jordan is a Sr. Principal Sales Engineer, working cross-functionally between sales, product, engineering, marketing, and legal to bring new ideas to existing product offerings. When Jordan is not busy bringing healthcare data to life to inform and improve treatment, he enjoys quality time with his wife and daughter in New Jersey and is an avid weightlifter. Things You’ll Learn:DataStream can connect to existing EMRs and is EHR agnostic.DataStream seeks to work with clients who lack or have too much data. DataStream helps customers demystify or declutter what they have to assist providers with the insights they need when treating a patient.The HITECH act incentivized providers and hospitals to adopt electronic health records, increasing from 10% of hospitals in 2008 to over 95% for hospitals and 85% of providers eight years later.The 21st Century Cures Act vouched for interoperability and access to medical patient information without any particular need by the user.DataStream can help doctors have information about their patients on their first visit and help them establish an excellent medical relationship with them. Resources:Connect with and follow Jordan Penn on LinkedIn.Follow Inovalon on LinkedIn.Visit the Inovalon Website.