The ISO Show

Fail to prepare, then prepare to fail.  If you don’t want to fail an assessment before you’ve even begun, be prepared. I’m just going to take you through the top 5 mistakes companies make that can lead to stress and failure – now this isn’t a definitive list – there are of course many things that could go wrong, I’m just going to share with you my 5 favourite blunders that you can very easily avoid. Not informing employees Yes – pretty obvious, but you’d be surprised to hear how many times a Management systems is just kept to one person and a communications plan has not been implemented to inform all employees.  The best informed employees make the best people to be assessed. Imagine – you are an assessor and you rock up only to hear an employee when asked about their process say ‘What process? What Environmental Policy? Business Continuity Planning – What’s the point in having a BCP if no one know how to how to respond to an incident? By not informing employees – As it triggers bad vibes i.e nervous, wary, stressed Communication plan – CEO, Champions, agenda of meetings, launch, newsletter updates, online comms i.e. slack   Not having access to the right people The assessor doesn’t need to see every single person. Does need to see the key process owners and some representatives from the leadership team. Quality – operations, HR, key process owners i.e. heads of functions Environment – Facilities Managers, an Environnemental Champion. Information Security – IT, back-ups, incident reporting, HR (starters/leavers) and physical security i.e. Office Manager or if you are in services offices – give the person on reception the heads up. Make sure you have the agenda for the visits well in advance – all reputable UKAS accredited certification bodies should send this to you weeks in advance – if they haven’t chase it. This helps you to ensure that the right people are available at the right time.   Not having access to your management system Sounds silly, but you’d be surprised. We’ve even come across cases of rogue consultants where the Management system is owned (IP and all) by the consultant – not the company. Scary! Make sure you have access to your policies, procedures, documents and templates These can be online, displayed, hard copy or audio/visual Nothing more embarrassing than missing a key document or you’ve got 3 versions of it, and no one know which is the right one. Accessiblity is key – Sharepoint/intranet/wiki’s/dropboc   Not having access to your records. Stage 2 Assessment is a ‘Show and tell’ –make sure the right people and have access to the right records. Pre-empt any pitfalls - a disorganised business will have records all over the place – because there is no structure. Also, make sure your supplier records are compliant – one of the main causes of non-conformities in Environmental management and Health and Safety is lack of accurate supplier records Waste records, Lift maintenance records, FGas records – most of these aren’t ISO Standards requirements – they are LEGAL requirements. Legal register/due diligence   And last but not least…… Don’t make any assumptions Don’t make any assumptions that that your assessor will know your business inside out – they won’t understand your culture, vision, values and USP’s. Use this as an opportunity to showcase all the strengths of your business and how well managed it is. With our clients we’ll always get the representative of the leadership in the room for the kick-off meeting – Don’t worry the assessor doesn’t need to be glued to the assessors hip all day every day, 30 mins attendance at the kick-off meeting max is suffice. This shows the business is serious about their ISO Commitment and demonstrates that there is full leadership support and that employees are onboard. Likewise – don’t assume that your assessor knows nothing about your industry – in many cases, if you are in a sector, chances are that your assessor i.e. construction, engineering, manufacturing your assessor has seen the good, the bad and the ugly. Take notes, so you can refer back to these – as there can be some valuable observations that an assessor may make which you could take back to your continual improvement process. Don’t assume that these will be captured in the report at the end of the assessment.   So to recap – the 5 mistakes to avoid in an ISO assessment are…… Not informing employees Not having access to the right people on the days of the assessment Not having access to your management system Not having access to your records. Don’t make any assumptions And don’t forget, these mistakes can easily be prevented if you prepare well before an assessment. In the words of Benjamin Franklin, By failing to prepare, you are preparing to fail. If you need any assistance with ISO standards, contact us!

Richard Matheron is the Quality and Continuous Improvement Manager at BP Chargemaster. He’s had a long career as a quality professional and hands-on Manager, with his background mostly being in engineering and manufacturing management. Currently, Richard is working for BP Chargemaster helping them transform themselves from an SME to an international world-class business. BP Chargemaster is the UK's biggest name in electric vehicle charging. They design, build, sell and maintain the most popular charging units in the country, and have begun to expand their business worldwide. Today, Richard is here to discuss his experience with implementing ISO 9001 (Quality Management) and ISO 14001 (Environmental Management). These have been a fundamental component in his management of transitioning the company from an SME to an international organisation. Richard explains  why these ISO’s are so necessary, and why it's so important that a company has someone who can focus on continuous improvement within their business. He reiterates the importance of people to not be afraid of change and discusses  some of the most effective ways to carry out positive improvements within your organisation. He explains the ways having a priority board and suggestion box can help to drive continuous improvement, and how often the best solution for an issue isn’t a complicated one but is one of the simplest... Website: www.bpchargemaster.com Mobile phone: 07813098736 Email: Richard.matheron@bp.com You’ll learn How the demand for electric charge vehicles is changing. The types of tax incentives and grants that are available for businesses who use electric cars. Why digital security is more important now than ever before. How to grow your business from an SME to an international organization. The most effective ways to drive continuous improvement. The best ways to track the effectiveness of new improvement measures. How ISO 9001 and ISO 14001 have helped Richard. Resources Blackmores BP Chargemaster Egonomics In this episode, we talk about: [00:30] Who Richard is, what he does for a living, and what he’ll be sharing with us today. [01:50] The types of dance that Richard teaches in his free time. [03:44] BP Chargemasters position in the electric vehicle charging market. [04:55] How demand for electric cars has changed over the last year. [05:39] The tax incentives and grants that are available for businesses for using electric cars. [07:14] What Richard does as the Quality and Continuous Improvement Manager at BP Chargemaster. [10:05] The value of data and the importance of digital security. [12:29] How to best manage a company that’s growing from an SME to an international enterprise. [18:22] The way Richard drives continuous improvement at BP Chargemaster. [20:43] What ‘8 D’ is and how it can help to identify the causes of problems and the best ways to improve on them. [25:06] How Richard tracks the different improvements that he puts in place. [27:27] The book Richard recommends to those working in the business world. If you need assistance with implementing ISO 9001 or ISO 14001 – Contact us!

This episode we are joined by Mark Frudd, Managing Director and Founder of Security and Software Development at company TriplePs. Mark’s here to tell us about the information security Standard ISO 27001. It’s brought his business countless benefits, allowed them to expand, and win government contracts. But it hasn’t been all easy sailing, the ISO has brought up some unique challenges for Mark to overcome. He explains what these are, how he tackled them, and what he wishes he knew before embarking on this journey...     Mark Frudd is the Managing Director and Founder of Security expert at software development company TriplePs. His work history revolves around the cybersecurity industry and delivering high profile public sector projects. With a personal motto that IT and security doesn’t need to be expensive to be effective, Mark now focuses on providing affordable security, and software solutions, that meet the needs of both his clients and their end-users. This episode, Mark is here to talk  about his experience implementing and managing the information security standard ISO 27001. After putting the ISO into place his company quickly expanded in size and Mark soon realized that the standard wasn’t being effectively implemented across his business. He explains  why this was, what he did to rectify it, and how he could have avoided that happening in the first place. In his own words ‘An ISO isn’t just for Christmas, it’s there every single day. You don’t just manage it, you adopt it.’ Mark explains  how having ISO 27001 helped expand his business and why it’s so important when trying to gain government contracts. Finally, he explains how following this standard has shaped TriplePs business strategy and the different benefits that it has brought to his business... Website: https://www.triplepsltd.com/ Twitter: https://twitter.com/TriplePsLtd Linkedin: https://www.linkedin.com/company/triplepsltd You’ll learn How Mark ended up implementing ISO 27001. Why ISO 27001 is important for maintaining a high information and security standard. The challenges involved in implementing ISO 27001. The benefits of following ISO 27001 and how it can help with expansion. How Mark manages ISO 27001 across his business. The importance ISO 27001 has when gaining government contracts. Why Mark decided to bring in a specialist to help implement the standard properly. Resources Blackmores TriplePs In this episode, we talk about: [00:33] Who Mark Frudd is and how he ended up implementing ISO 27001. [01:04] Who TriplePs are. [01:51] Mark’s history working in Butlins, and what he learnt there. [02:51] The type of security work TriplePs does. [05:35] Why TriplePs decided to work with Blackmores when implementing the ISO 27001 procedure. [07:22] What Mark’s role in TriplePs is and what his daily work life looks like. [09:00] What the process for implementing ISO 27001 looked like. [11:16] The importance of maintaining the right ISO standards when your company goes through rapid growth. [13:18] The importance of adopting ISO’s into the heart of your businesses culture. [15:52] How ISO 27001 has shaped TriplePs business strategy. [18:57] The best way to implement a new ISO standard. [20:51] The benefits involved with following the ISO 27001 standard. [23:34] Mark’s favorite book. [24:36] How ISO’s are a constant and not ‘Just for Christmas’. [25:27] How to find out more about TriplePs. If you need assistance with implementing ISO 27001 – Contact us!

Andy Pavlovic is the Compliance director at Maris. Maris is certified to four ISO standards, ISO 9001 for quality, ISO 14001 for environmental management, ISO 45001 for health and safety, and ISO 37001 for anti-bribery standards. He manages and maintains all of these ISO standards for Maris and makes sure that the company upholds these standards across the board. This episode, Andy Pavlovic is here to share with me what he’s learnt from his years working as Maris’s compliance director and overseeing the implementation of four different ISO standards. Andy speaks about how ISO standards enable Maris to maintain consistency across the company in the quality of their work, their health and safety procedures, and their environmental impact. He explains how implementing standards allow organisations to be scalable and how having multiple standards doesn’t necessarily mean spending more time on them. With ISO 37001 being a relatively new standard, he explains the value following this standard has not only for the ethos of Maris but also to the commercial side of his business. Finally, he explains how Maris keeps their employees compliant with their standards and what the key benefits of having an integrated management system are... Website: https://www.maris.co.uk/ Linkedin: You’ll learn How ISO standards allow organisations to be scalable. Why implementing the correct ISO standards is even more important than ever during COVID times. The importance of choosing the right systems for your organisation. How to maintain consistent adherence to standards across your company over long time periods. The best ways to train your staff to be compliant with new ISO standards. The benefits of having an integrated management system when dealing with multiple ISO standards. Resources Blackmores In this episode, we talk about: [00:32] Who Andy Pavlovic is and the different ISO standards that Maris are certified with. [01:48] Andy’s experience working with ISO standards. [02:18] What Maris does and the industries they work in. [03:05] Andy’s ISO responsibilities as the Compliance Director. [04:00] How ISO standards work across different cultures and the importance of having these in place. [05:12] How Andy manages four different ISO standards, and how having these standards enable companies to be scalable. [08:07] The importance of organisations accepting standards as part of their culture. [09:52] The importance of giving new employees a proper formal induction and what this process looks like. [11:52] The commercial advantages of having ISO standards and how this has helped Maris win new business during the COVID pandemic. [13:34] What the benefits of having an integrated management system are. [15:16] Advice Andy has for anybody who is looking to implement ISO standards. [16:45] Andy’s book recommendation to anyone looking for self-growth. [18:19] The importance of having someone with the right expertise in house when implementing ISO procedures. [19:14] How to get in touch with Maris or Andy himself. If you need assistance with implementing ISO 14001, ISO 9001, ISO 45001 or ISO 37001 – Contact us!

Yousif Rajah is the Head of Info Sec at DotDigital, a UK-based tech company that builds software service solutions to help customers engage with their clients. He coordinated most of the work involved with creating the ISO 27001 system, and recently has contributed to DotDigital becoming ISO 27001 certified.   « It sounds dauting and it feels daunting, but if you have a program in place already, chances are you’re quite a long way down the road already. » - Yousif Rajah   Picture this: Your digital marketing company is expanding, and you know you need to comply with data protection requirements, protect your reputation and demonstrate to customers that you have taken the steps to protect your business and their personal information. You’ve heard of the importance of becoming ISO 27001 certified but are unsure where to start. Join us today as our guest, Yousif Rajah, explains his company’s journey in becoming ISO 27001 certified, the changes he has noticed since implementing this ISO standard, and how you can get started on becoming certified today.   Website: https://dotdigital.com/contact-us/   You’ll learn What DotDigital is, what it provides, and what Yousif’s role is The company’s main driver behind implementing ISO 27001 How long it to become ISO 27001 certified The scope of the ISO 27001 certification Gap analysis after becoming ISO 27001 certified, and reaching the standard The benefits and risks associated with expanding globally, while maintaining the ISO 27001 standard The benefits, in general, of implementing ISO 27001 Tips of implementing ISO 27001   In this episode, we talk about: [01:13] What does DotDigital do? [02:14] Something not many people know about Yousif [03:34] Main driver behind implementing ISO 27001 [04:57] The journey of becoming certified and going through the assessment                 [05:52] What is the scope of the certification? [7:56] What was the biggest gap in the gap analysis?   [9:16] Reaching the gaps and the difference it made within DotDigital [11:04] The benefits of certification on a global scope [12:35] What Yousif has learned since implementing ISO 27001 [13:28] Main benefits to DotDigital in achieving certification [15:30] If you could give any tips to someone implementing ISO 27001, what would they be? [16:11] If you could gift a book to somebody what would it be and why? [16:49] Favorite quote to leave listeners with  

9th September 2020 #52 Lloyd’s of London shares ISO Journey to HSE certification Today’s Guest Trevor Jennings is a Risk Manager with the Corporate Real Estate Department at Lloyd’s of London. He works to provide client facing advice and support on all matters of risk, excluding financial and contractual risk, and to ensure health and safety is co-ordinated across all building users within Lloyd’s UK and overseas premises. « It’s steps at a time that will get you through to the certification aspect. »                                              - Trevor Jennings   Picture this: An organization has set effective environmental, health, and safety standards for their company. Worker participation is high and the leadership is flourishing. Sounds marvelous, don’t you think? Tune in to this episode to learn from a man who has made this happen for the world's specialist insurance and reinsurance market. Trevor Jennings speaks about his journey to implementing environmental standards (ISO 14001), health and safety standards OHSAS (18001), and his experience with the migration to the latest health and safety standard ISO 45001. He details the main advantages of having an ISO compliant health and safety system in place and the key factors that led to Lloyd’s success, including employee engagement groups to foster worker participation. Trevor divulges the top environmental factors that Lloyds is focusing on and how it affects their bottom line, as well as his top tip for anyone who is looking to implement ISO 14001 or ISO 45001.   Website: https://www.lloyds.com/about-lloyds Linkedin: https://www.linkedin.com/in/trevor-jennings-msc-cmiosh-44917b37/   You’ll learn What Lloyd’s is, what it provides, and what Trevor’s role is How Trevor got started at Lloyd’s and how OHSAS 18001/ISO 45001 and ISO14001 got implemented The main advantages of having a health and safety system in place compliant to OHSAS 18001/ISO 45001/ Why timing, worker participation, and leadership is key for Lloyd’s success The top environmental factors that Lloyds is focusing on and how it affects their bottom line How Lloyd’s is working on a Better Working Environment initiative The benefits of employee engagement groups How Lloyd’s manages suppliers Trevor’s top tip for implementing ISO14001 or ISO45001   Resources ISO Support Plan ISO Elearning ISO Steps to Success Fast After 50 by Joe Friel   In this episode, we talk about: [00:51] What is Lloyd’s and what is Trevor’s role? [03:36] Something not many people know about Trevor [05:10] How Trevor got started at Lloyd’s [07:34] The main advantages of having a health and safety system in place compliant to 18001 [08:44] Facing the challenge of implementing 14001 [12:12] The Health, Safety, and Environmental Coordination Group [13:42] Energy is at the top of the list of targets to focus on [14:54] The effect on the bottom line of operations [16:52] The migration of OHSAS 18001 to ISO 45001 [21:24] Tips for organizations looking to implement ISO 14001 or ISO 45001 [23:48] If you could gift a book to somebody, which would you choose and why?

Today’s Guest Ian Van Der Pool is the chairman of the European Facilities Standards committee and co-author of ISO 41001 and ISO 41014. He also has his own business, which is ISO 41001 CSI. He currently works with the Dutch Ministry of Defence and is responsible for implementing a brand new FM system fully compliant to ISO 41001. Tune in to this episode to learn from Ian Van Der Pool, who has lots of valuable experience implementing ISO standards for facilities management. Ian speaks about how he got involved with ISO 41001, why it’s important to have an ISO standard, and how such a standard is created. He details the commercial value in ISO 41001, the benefits and main drivers of having a facilities management system in place that is aligned with the standard, and the risk of not having one implemented. The uncertainty of returning to the office amid a pandemic is discussed, along with the effects of this uncertainty. Then, Ian shares his top tips for implementing facilities management systems, noting a valuable lesson he learned in all the organizations he has interviewed.   Website: www.iso41001csi.com Linkedin: www.linkedin.com/in/ianvanderpool Course Date: 18th September 2020 Course cost: £500   You’ll learn How Ian got involved with ISO 41001 Why it’s important to have an ISO standard for facilities management How multiple countries come together to create these standards What drives companies or venues to implement ISO 41001 The commercial value in ISO 41001 and the risk of not implementing it The effects of uncertainty of returning the workplace during coronavirus The benefits of having a facilities management system in place Ian’s top tips for implementing facilities management systems: where do they begin and how do they comply with the standard?   Resources ISO Support Plan ISO Elearning ISO Steps to Success   In this episode, we talk about: [00:43] A bit about Ian Van Der Pool [02:50] Something not many people know about Ian [03:40] How Ian got involved with ISO 41001 [06:51] Why is it important to have an ISO standard for facilities management? [08:32] Is ISO 41001 the only certifiable standards that organizations can be certified against? [09:30] How does a standard get created? [12:25] Main drivers for implementing ISO 41001 for a facilities management company or venue [14:39] The commercial value in ISO 41001 [17:39] The risk of not having it implemented [18:55] The effects of uncertainty regarding going back into the workplace [20:43] The benefits of having a facilities management system in place that is aligned with the standard [22:37] Why would you need ISO 41001 in addition to or instead of other standards? [27:30] Tips for implementing facilities management systems + A valuable lesson learned in all the organizations Ian has interviewed [31:02] How to learn more about and contact Ian + About his foundation training course We’d love to hear your views and comments about the ISO Show, here’s how: Share the ISO Show on twitter or Linkedin Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud

To celebrate hitting 50 episodes, I wanted to bring to bring to you something a little extra special today. and that is ‘How to implement any ISO’, but before we do, I’d just like to say a huge thank you to all our listeners.  Keep sharing the ISO Love, and share this episode with anyone who is looking to take their business to the next level. In this episode I take you through 4 simple steps to implementing any ISO Standard. Understanding your business (I mean really understand your business – warts and all!) Create Share Engage When you break it down, the same ingredients apply to how you approach to implementing and ISO Standard. To celebrate hitting 50 episodes, I wanted to bring to bring to you something a little extra special today. and that is ‘How to implement any ISO’, but before we do, I’d just like to say ……. Thank you, thank you, thank you – for listening in, and giving your time to listen to the ISO Show, I’ve loved recording the last 50 episodes with some amazing guests, and I really hope you’ve found them beneficial and taken away some great tips and insights into how other businesses have succeeded and how they’ve transformed their businesses with ISO Standards.  So I hope you’ve enjoyed listening to them too, if you did please could leave a review and hit subscribe wherever you listen to your podcasts, because that that means that we can continue to inspire and educate others, and it also means we can keep getting epic guests on the show. I’d also like to give a quick shout out to Steph Churchman, our Communications Manager here at Blackmores, who has been my saviour in doing these recording – especially when we’ve had technical issues, and even lost guests midway through recording.  She’s been absolutely fabulous in making my vision for the ISO Show become a reality! So huge thank you Steph! You are a star! So, onto today’s episode which is ‘How to implement any ISO Standard’ – you may think, hey that’s a bit of a bold statement, there are thousands of ISO Standards! Yep! But when you are implementing an ISO Standard to improve a business, there are a few secret ingredients, and I’m going to let you in on those today.  But I don’t just want to do that, I’m going to provide a free check-sheet on ‘How to implement any ISO Standard’ which will be available to download from the show notes. I’m going to share with you our ISO Steps to Success – this is a proven methodology that, at we’ve refined over the last 14 years, and implemented for over 250 companies – 250 companies, in over 20 countries. Not only that – with a 100% success rate, yep, an awesome 100% success rate.  So here’s what we do # 1   Understanding the organisation You need to fully understand what your businesses biggest risks are but also establish where you most impactful opportunities are. Gap Analysis, Identify risks, opportunities, interested parties, - SWOT/PESTEL Understand legal requirements. – Statutory, regulatory and contractual requirements Finally – establish a clear SCOPE – what is your ISO Management system going to cover? It’s only really when you’ve fully understood your organisation that you can create a roadmap to achieve success with where you are trying to get to. # 2    Creation   Create the Management System policies, procedures and templates – long gone are the days of Quality Manual or worse still ISO Manual – you label it to suit your company brand, culture and vision. Give it some thought, as this will be the central point that you want employees to go back to I they need any guidance and support on their way of working.  For the purposes of this podcast, I’ll simply refer to the Standards terminology of ‘Management System’. So lets get down to the creation of your management system….. Top tip alert – where the standard says ‘shall’ it is basically saying – don’t bullshit me – you’ve got to god damn have this in your system or it will fail an assessment! So if the standard says’ top Management SHALL establish, implement and maintain an environmental Policy – it means, DO IT! If the standard says ‘The organisation SHALL establish environmental objectives at relevant functions and levels – DO IT! The standard is there to HELP your business, and it is crystal clear in the ‘SHALL’s’ exactly what you need to do to achieve success. # 3 Sharing There is no point having an awesome ISO Management System sitting in a manual or buried in a server somewhere if no one knows about it, or they can’t find it! You need to SHARE it with everyone, after all its been created for the organisation to succeed – to be more profitable, productive, reduce risk, be more sustainable – so everyone needs to be AWARE of the management system AND be empowered to take responsibility for it! There is no point in having an Information Security System in place, if know one knows what a security breach is in your business is or who to report it too!  What’s the point! So you need to have…. A Communications Plan – Internal Comms, External Comms – website, social, newsfeed. Awareness training (classroom or eLearning), recordings   Make it accessible – not everyone may have access to a PC – think outside the box – how can you get your ‘Way of Working’ to the workforce? – screens in meeting areas, virtual noticeboards. Themes – World Environment Day – Create a buzz, create energy and enthusiasm for getting involved and making a difference.  You can use this either for the launch or for refresher sessions.  # 4 - Engagement You need to get the company ‘Way of working’ which are your policies and procedures, systems into the business DNA – be crystal clear on accountabilities and responsibilities. Engagement is so critical to making this a success…… If you are launching a new client onboarding process to improve the customer experience – make it clear, how the process works, what results you expect to see, how you are going to monitor the results, and who is going to make it happen! Get those responsible to own it and take pride in their achievements. Next, I know you may think you are wonderful, and I’m sure you are amazing, but in all honesty you can’t successfully embed an ISO System on your own! In all businesses there are usually closet ISO Champions – just waiting to be asked to contribute – so why not encourage engagement? Why not Create a hub for Champions? – give them the tools and platform to make it happen! This isn’t just about when you launch a new ISO System, but to demonstrate how you are continually raising standards! so let’s say you have a Health and Safety System – ISO 45001 – Your H & S Champions could be championing the COVID-19 H & S Risk Assessments, controls and awareness for your employees across all area of your businesses. Having these champions, will make Management’s life easier to communicate key issues and solutions, to create a better working environment and happier clients. Carrying out Internal Audits – So this another ‘Shall’.  It is not optional, and this is where ISO Standards can get bad press, as a result of lazy or incompetent auditors (or worse still lazy and incompetent) just using it as a ‘tick-box’ exercise.  Use this opportunity to really engage with your workforce – this is such a value tool in the tool box if done in the right way – it helps you to understand an employees: Level of understanding Opinions and views of the process Opportunities for improvement Gauge level of compliance and readiness for the assessment. Engaging in the Leadership Team through Management Review So that’s it in a nutshell, that’s how you implement ANY ISO Standards.  I’d love to hear what your top takeaways were on the show today, and share that with me, I absolutely love reading the reviews and suggestions. Don’t forget to follow us on Linkedin. Also, ISO Show listeners will get a 10% discount on ISO Steps to Success, ISO Support Plans and ISO Elearning. Just quote ‘ISO Show’ in your enquiry. ………before I go I just wanted to say thank you so, so much for being here and  listening to the ISO Show, and showing up today – if you know anyone, colleagues, associates, friends in your life that would really benefit from having an awesome System in place to take their business to the next level – to be more efficient, sustainable and profitable then please share this episode with them. Thanks once again for listening, and I look forward to catching you on the next ISO Show…. Awesome resources ISO Steps to Success – Free consultation to discuss the feasibility of ISO for your business ISO Support Plan – Free health check on your ISO Management System ISO Elearning – Wide range of ISO Standards courses for just £50 per course. We’d love to hear your views and comments about the ISO Show, here’s how: Share the ISO Show on twitter or Linkedin Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud

EMCOR has gone from strength to strength over the years, so Alex is joining us today to discuss ISO 22301 (Business Continuity Management) and how the system is helping them to not just survive, but thrive during these difficult times.

Free Covid-19 monitoring tool for businesses - Join James Sharp, CTO, Riskex to hear how to manage your company’s duty of care through a free online tool. This weeks ISO Show explains how to make managing COVID in the workplace easier and safer