Leadership Biz Cafe with Tanveer Naseer

Psychological safety in today's workplaces has been garnering a lot of attention as leaders and organizations look for ways to boost productivity and retention in their workplace. But is our understanding of this concept too narrow? Are we missing out on real opportunities to not just fuel engagement and collaboration, but innovation and untapped growth opportunities? That's some of the areas I'll be exploring with my guest Dr. Timothy Clark in this episode of Leadership Biz Cafe.Tim is the founder and CEO of LeaderFactor, a consulting firm that specializes in organizational change, strategic agility, psychological safety, and emotional intelligence. In addition to attaining his PhD in social science from Oxford University, Tim is a two-time CEO and he has written five books, including his latest, “The Four Stages Of Psychological Safety: Defining the Path to Inclusion and Innovation”, which is what Tim and I discuss in this episode.Over the course of our conversation, Tim and I discuss:What psychological safety really is and the far-reaching implications it has on an organization's capacity to grow, innovate, and remain competitive in today's global environment.What social movements like #MeToo and Black Lives Matter reveal about the ongoing gaps and failures found in organizations and communities in terms of creating psychologically safe environments that maximize talent access and development.How psychological safety improves employee learning and development by reducing fear which pushes employees into “a defensive mode of performance”.How leaders approach delegation – and with it, the level of accountability they engender – are tied to a stage of psychological safety that is not a right, but something that needs to be earned.How leaders can ensure they're creating that psychologically safe workplace where employees can be genuine change agents who fuel organizational innovation, instead of simply towing the status quo.If you enjoy this or past episodes of my leadership podcast, I'd appreciate your support for this show by sharing it with your colleagues and others who would also enjoy listening to my podcast. The easiest way to do this is to simply share with them our podcast page on my website. On our podcast page, you can listen to every episode of my show, as well as find links to subscribe to listen to my podcast on iHeartRadio, Spotify, Apple Podcasts, Google Podcasts, and more.https://open.spotify.com/episode/0FrZREcYiKUwso4tu965Ff?si=983fa51ee36647a3Noteworthy Links:Buy Timothy Clark's Book "The Four Stages of Psychological Safety" on Amazon (or Amazon.ca for Canadian listeners).Learn more about Timothy's work - Leaderfactor.comCreating A Workplace Environment Where Employees MatterBuilding Emotional Competencies In Our LeadershipLeaders, It’s Time To Make Work Meaningful Again Hosted on Acast. See acast.com/privacy for more information.

One of the key metrics to gauge your success as a leader is how well you're able to get your employees to work together as a team. That's why in this latest Leadership Espresso Shot edition of my podcast, Leadership Biz Cafe, I share 4 lessons on successful team-building inspired from an unlikely source.Now there's no question team-building is both an important and often-discussion topic in the leadership space. In fact, doing a google search for team-building will give you over five billion search entries – evidently, there's a lot of team-building going on out there.Granted, most or at least the top search queries are for various team-building exercises and a lot of times that's what we think of when we think of team-building. Of how to create camaraderie amongst your employees to ensure they'll all work together.While this is important, it's not the only thing leaders should be focusing on in terms of not only building their team, but sustaining their ability to continue to collaborate and work off of each other's efforts to help move the team's collective efforts closer to achieving its goal or objective.To that end, I wanted to share 4 important lessons on team-building that will not only ensure team cohesion, but longevity in terms of your collective success. And these lessons were inspired, as I wrote above, from an unlikely source. What is it? Well, to find that out, you'll just have to listen to the episode.And as I mention at the end of this episode, if you enjoyed it and gain some insights from it as I know many of you have from my previous episodes (in fact, a few of you have written to me about how you find yourself taking notes while listening to my podcast), I'd appreciate if you would share it with others – either through your social media channels or emailing it to a colleague or friend who'd also enjoy learning about these 4 lessons.You can also direct them to my podcast page where they can listen to all past episodes of my show as well as find links to subscribe to my show on iHeartRadio, Spotify, Apple Podcasts, Google Podcasts, and more so they can be sure to get my latest episodes when they're released.I hope you enjoy the episode and do let me know what you think. I always enjoy hearing from my audience.https://open.spotify.com/episode/5OSuIc7ZeslrIu1Q5IYvte?si=430da81bee704c14 Hosted on Acast. See acast.com/privacy for more information.

In today's increasingly complex workplaces, leaders need to be experts who can make the best decisions for their team. But how do you succeed at leadership over areas where your expertise is limited? That's what I'll be asking my guest, Wanda Wallace, in this episode of Leadership Biz Cafe.Wanda is the managing partner of Leadership Forum, where she coaches leaders and works with teams to improve leadership capability. Prior to founding Leadership Forum she was the executive Vice President at Duke Corporate Education, Associate Dean of Executive Education at the Fuqua School of Business at Duke University, as well as assistant professor in marketing.Wanda has worked with American Express, Deutsche Bank, Ford Motor Company, GlaxoSmithKline, Morgan Stanley, and JP Morgan Chase, and has also written several academic publications.Wanda is also the author of several books, including her latest “You Can't Know It All – Leading In the Age of Deep Expertise”, which serves as the focus of this episode's conversation.Over the course of this episode, some of the things you'll learn include:What signs to look for to help you know when to rely on your own expertise and when you need to reach out and tap into the expertise of your employees.How leaders can redefine the value they create through their leadership when you need to lead a team of experts who know more than you.How to shift from doing things right to doing the right things (and knowing what those are).Why the idea of climbing the career ladder into leadership roles is actually misleading and can lead you to fail at leadership.Why it's critical for leaders to broaden their network beyond the people who rely on them for insights or answers.If you enjoy my conversation with Wanda, please do me a favour and share this episode with your colleagues and employees. You can also share with them our podcast page, where you can not only listen to every episode of my leadership podcast using the built-in player, but you will find links to subscribe to my show on iHeartRadio, Apple Podcasts, Spotify, Google Podcasts, and more.https://open.spotify.com/episode/3QbFq9DzOpL5WsBSNeUbCq?si=241da1906f474a40Noteworthy Links:Buy Wanda's book “You Can't Know It All” on Amazon (or Amazon.ca for Canadian readers).Read my article mentioned in the episode - Are You Supporting Your Organization’s New Leaders To Succeed?Learn more about Wanda's work - www.leadership-forum.com Hosted on Acast. See acast.com/privacy for more information.

When it comes to leadership success, a key foundational stone is your ability to gain and foster trust within the organization. So why are we continuing to see low trust levels for those in leadership positions? What's missing in our understanding about fostering trust? That's one of the questions I ask my special guest, Stephen M.R. Covey in this episode of Leadership Biz Cafe.Stephen is the cofounder of CoveyLink and the FranklinCovey Speed of Trust Practice, as well as being the former President and CEO of the Covey Leadership Center. Regarded as a global authority on trust, leadership and culture, Stephen has worked with leaders to help them understand what it takes to nurture, extend, and restore trust throughout their organization. Stephen is the author of the New York Times bestseller, “The Speed of Trust – The One Thing That Changes Everything”, which serves as the focus of my conversation with Stephen in this episode.Over the course of this episode, Stephen and I discuss:What's behind the current low levels of trust in today's leadership and what leaders can do about it.The four cores of credibility and how this impacts our ability to not only extend trust to others, but to extend trust to ourselves as well.How leaders can use results to build credibility in their leadership and with it, foster greater trust amongst their employees and stakeholders.The kind of transparency leaders need to demonstrate to build relationships built on trust.Why it's vital that leaders extend trust in their organization to avoid the growing divisiveness and fragmentation we see all around us.I can honestly tell you this is an episode that's worth listening to as Stephen offers a masterclass here on understanding the true nature of trust and how leaders can tap into this critical skill to strengthen their leadership and ability of their organization to succeed and thrive.And if you enjoy this episode, I'd appreciate it if you could share it with your colleagues and employees to help get the word out about our show so I can continue to get such thought-provoking guests as Stephen to help us all learn how to improve the way we lead. A great way to do this is just to direct people to the show's podcast page where they can find links to subscribe to my show, as well use the embedded player to listen to all episodes of this podcast to date.https://open.spotify.com/episode/0ExxC1ANTtJTrLmG06DdRH?si=43ca078701c04015Notable links:Buy Stephen's book “The Speed of Trust” on Amazon (and Amazon.ca for Canadian listeners)Learn more about Stephen's work: www.speedoftrust.comWhat Happened To Trust And Integrity In Today’s Organizations?What’s The Truth About Your Leadership? Hosted on Acast. See acast.com/privacy for more information.

When it comes to managing setbacks, the typical approach focuses on discovering what went wrong to prevent a similar issue from arising. But what we often overlook is the emotional context of managing setbacks, something I explore through a personal example in this latest edition of Leadership Espresso Shot on my leadership podcast, “Leadership Biz Cafe”.Now there's no question many of us are grappling with how to manage and lead in this unprecedented time of uncertainty. It's certainly unprecedented in how practically every industry and type of work is grappling with some form of setback and conditions that make it difficult to make concrete plans for how to get back on track.It's not surprising then why there's growing concern and wary, not just over when the pandemic will end, but how the idea of us all merely being on pause is more wishful thinking than a realistic understanding of the long-term impact and fallout from this global health crisis, but economically and socially.That's why as leaders, it's important that we not only manage expectations – and provide clarity on what people can and should expect – but that we're also paying attention to the emotional context we're creating around those expectations.In this latest edition of my ongoing Leadership Espresso Shot series, I share a personal story of something that happened to my wife and I many years ago and what it reveals about the nature of how we perceive people and events and the role our emotional state plays in shaping those understandings and expectations.In light of the numerous setbacks many of us are grappling with right now, I think this story and its message is quite timely and will leave you with much food for thought. And if you enjoy it, please do us a favour and help support this show by sharing it with your colleagues and employees.https://open.spotify.com/episode/0pOyPgJJKDKtWxWtMgXkAg?si=f93c3b286bfb405b Hosted on Acast. See acast.com/privacy for more information.

Many of us recognize the importance of storytelling in leadership to improve the way we communicate. But the truth is there's more than one story that a leader should be able to tell at a moment's notice in order to inspire, inform and provide direction to those they lead. So what are those different story types? That's what I'll explore with my guest, Paul Smith, in this episode of Leadership Biz Cafe.Paul is one of the world’s leading experts in business storytelling. A former consultant at Accenture and former executive at Proctor & Gamble, Paul has since done research into storytelling where he's documented over 2,000 individual stories through which he's identified the components of effective storytelling. Paul's work has been featured in Time, Inc Magazine, Forbes, and Fast Company to name a few. He's also the author of 4 books, including “The 10 Stories Great Leaders Tell”, which is the focus of my conversation with Paul in this episode.Over the course of this episode, Paul and I discuss:What are the different types of stories that leaders should have in their leadership toolkit.What kind of story leaders should use to clarify expectations.How to create a story around our organization's values that reinforces what leaders want to see and be seen for.How to craft a story that both attracts and retains employees in your organization.As I mentioned in this episode, if you've been enjoying my podcast, I'd appreciate it if you could support the show by sharing episodes with your colleagues and employees. The easiest way to do that is to share a link to our podcast page here on my website where you can listen to all episodes of the show, as well as get links to subscribe to listen to the show on iHeartRadio, Spotify, Apple Podcasts, Google Podcasts, and more.In the meantime, check out this episode and enjoy!https://open.spotify.com/episode/6htL1y2KSBqx9yL6HuAryG?si=dd6141a80cb04409Noteworthy Links:Buy Paul's book “The 10 Stories Great Leaders Tell” on Amazon (or Amazon.ca).Check out “How To Use The Power Of Storytelling In Your Leadership In 3 Simple Steps”.Check out “3 Steps To Create An Organizational Vision That Energizes Employees”.Learn more about Paul's work at leadwithastory.com. Hosted on Acast. See acast.com/privacy for more information.

This pandemic has certainly created an unprecedented global crisis, leading to a wide range of responses and actions. In this special episode of my leadership podcast, I look at how one leader has been successfully managing this crisis and what 3 important lessons on crisis management we can learn from their example.https://open.spotify.com/episode/0GaKc47iJz3xG6gORZ916W?si=ee12b4b82c96499c Hosted on Acast. See acast.com/privacy for more information.

If there's one aspect of today's workplaces most of us could do without, it's office politics. And yet, the simple truth is you need to master it to grow your career. Unfortunately, for most women, this is easier said than done. So how can they overcome this hurdle and become more valued contributors to their organization? Renowned executive coach Bonnie Marcus shares how in this episode of Leadership Biz Cafe.Bonnie is a renowned executive coach who specializes in helping women decode their organization's culture in order to not only help them advance in their careers, but become stronger contributors to their organizations goals. In fact, since 2014, Bonnie has been recognized by Global Gurus as one of the top 30 coaches in the world.In addition to her coaching work, Bonnie has been a regular contributor to Forbes, as well as having her work appear in Fortune, Business Insider, Huffington Post, Psychology Today, and Fast Company. In this episode, Bonnie and I talk about her book “The Politics of Promotion: How High-Achieving Women Get Ahead and Stay Ahead”, which although geared towards women, offers some practical insights for men and women leaders who are invested in helping their employees succeed and grow.Over the course of our conversation, Bonnie and I discuss:Why navigating the world of office politics is more challenging for women than it is for men.The 4 stages to becoming more politically savvy at work.Addressing the contradiction between women expecting to be recognized for their work while at the same time not appreciating what unique value proposition they bring to the table.What women get wrong about building relationships and networking.Again, although Bonnie's work is directed at women, I can tell you I found both her book and the insights she shared in this episode illuminating and informative. In fact, I've given my copy of her book to my wife to read and will be getting copies for my daughters as well. So do take the time to check this episode out because as leaders, it's incumbent on us to better understand how we can help all of our employees bring their best and full efforts to the work they do.Also, as I mentioned in the show, I'd would really appreciate it if you could share this episode or any other episode of my leadership podcast with your employees and colleagues. We're looking to grow our audience even more and it would really help in supporting this show if you could help spread the word.https://open.spotify.com/episode/2PB3LuGqb8UG1hjXbREK0X?si=Agc1wyo-SYqzo6ne69C5oQNoteworthy links:Buy Bonnie's book "The Politics of Promotion" on Amazon (or Amazon.ca for Canadian readers).Learn more about Bonnie's work at her website: BonnieMarcusLeadership.com. Hosted on Acast. See acast.com/privacy for more information.

When it comes to improving our leadership skills, there's an understandable tendency to seek insights on how to succeed at leadership. But what about taking a closer examination at how we lead to better understand the ways that we fail at leadership? It's something I explore through one leader's example in this episode of the Leadership Biz Cafe podcast.If I were to ask you right now to think of the name of a leader, what names come to mind? Many times when I ask this question in my leadership keynotes or training sessions, the typical answers I get are Martin Luther King, Jr., Nelson Mandela, Winston Churchill, Malala Yousafzai, Richard Branson, and Mother Teresa. Invariably, the reason why these individuals are on top of mind for so many people is because each of them in their own way serves as inspiration for how to face adversity or challenges and come out stronger and better in the end.Of course, as I remind my audience in this exercise, as much as we should make note of those leaders who overcame various challenges to achieve their vision, we should also be mindful of those leaders whose personal actions and behaviours, and for some outright hubris, lead them astray and ultimately their downfall as leaders of their organization.One of the more recent examples of this kind of leadership failure is former Volkswagen CEO Martin Winterkorn. Under Winterkorn's leadership, Volkswagen manipulated their car software to make it appear as though their cars met various international emissions standards. While Winterkorn has claimed he had no knowledge this was going on, the fact remains as CEO, Winterkorn's actions and behaviours lead to a culture where such dishonest practices could be employed, ultimately leading to both financial losses as well as an erosion of consumer trust in the Volkswagen brand.However, in this edition of Leadership Espresso Shot, rather than focus on such a high profile leadership example as Winterkorn's, I'd like to share a more personal example of a leader I once worked with as it will show how it's often not these major violations of trust (and the law) that can lead to us to fail as leaders. Rather, it's often everyday actions and behaviours we are taking that end up taking away any chances we may have to succeed at leadership.So do check out this episode and learn from the example of this leader to make sure you're not just putting measures in to succeed at leadership, but you're also this critical area where so many fail when it comes to effective leadership.Again, as a reminder, if you've been enjoying my podcast, please help support it by sharing this or other episodes with your colleagues or team. One of the easiest ways to do this is simply to share a link to my show's podcast page where they can listen to all of the episodes to date on that page, as well as find links to subscribe to listen to my podcast on iHeartRadio, Spotify, Apple Podcasts, Google Podcasts, and more.It's a small ask, but you'll be doing me and this show a big service. Thanks for your help in supporting this leadership podcast.https://open.spotify.com/episode/7GIcsL3mzNedNP1unQXCNZ?si=8db52f3ded274c0a Hosted on Acast. See acast.com/privacy for more information.

It's become a reality of today's workplace that many of us feel swamped with demands on both our time and attention. But is the problem less a question of how we manage our time and more about how to better manage what we pay attention to? That's the idea I'll be exploring further with international speaker and trainer Maura Nevel Thomas in this episode of “Leadership Biz Cafe”.Maura is the most widely-cited authority on attention management, in addition to her work on productivity and work-life balance. Her insights on attention management have been featured in Forbes, Fast Company, and Huffington Post, and she's also a regular contributor to the Harvard Business Review. She's the author of three books, including her latest “Attention Management – How To Create Success And Gain Productivity Every Day”, which serves as the focus of this episode.Overthe course of our conversation, Maura and I talk about:How attention management differs from all the other time management strategies out there – and why this one actually improves productivity in the long run.The four different types of attention management and how to balance when to use them.How being in a state of “flow” allows us to do our best work. Why our ability to do our best work is dependent on allowing our minds to rest and wander.The biggest hurdle leaders face in learning to manage their attention instead of managing their time.Now if you’ve been enjoying my leadership podcast, I’d be grateful if you could share my podcast with your colleagues or your team. The best way to do this is to share a link to the podcast page on my website, where they can find all past episodes of my podcast, as well as links to subscribe on iHeartRadio, Apple Podcasts, Spotify, Google Podcasts, and more.Taking the time to get the word out about my leadership podcast will help me to continue to bring more of these insights into how you can succeed at leadership.https://open.spotify.com/episode/11RmgzEyxxV2MWP0BipYMM?si=3bff10fda5f24ea8Noteworthy links:Buy “Attention Management – How To Create Success And Gain Productivity Every Day” on Amazon (or Amazon.ca for Canadian listeners). Learn more about Maura's work at maurathomas.com. Hosted on Acast. See acast.com/privacy for more information.