The Glossy Beauty Podcast

Glossy
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Feb 17, 2022 • 28min

Farmacy CEO Mina Chae on making consumer interactions 'less transactional'

When Mina Chae, CEO of Farmacy, first joined the farm-to-face skin-care brand five years ago as director of marketing and consumer engagement, the team was small -- so much so that she had to help box up influencer mailers and even drive to the warehouse to pack shipments during Black Friday shopping.Farmacy was founded in 2016 and was acquired by P&G for an undisclosed sum at the end of 2021. The acquisition coincided with the appointment of Chae as CEO of Farmacy. Chae stepped into the CEO role in January after previously holding the role of vp of marketing and consumer engagement. Now as CEO, her plans are to increase brand awareness, including through more advertising and marketing with out-of-home advertising and the Farmacy’s first-ever pop-up in April.“When I first started, I was responding to all of the DMs in the [Instagram] comments myself. I would stay up all night reading all of the reviews, and I still stay up all night reading all of the reviews,” Chae said on the latest episode of the Glossy Beauty podcast. “That puts me in a unique perspective, because I am connected to the consumer. My goal as CEO is to continue that [relationship].”Chae spoke to Glossy further about her transition to the CEO role, her plans to boost brand awareness and the brand's focus on sustainability moving forward.
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Feb 10, 2022 • 50min

LYS Beauty founder and CEO Tisha Thompson: 'My mission was to diversify clean'

When Tisha Thompson was choosing her major in college, she listened to her parents’ advice to go with a “safe” career path and choose accounting. But her passion was always makeup. “My parents were really firm on, ‘We don't want you to be a starving artist,’” she said on this week’s Glossy Beauty Podcast. Fast-forward to today, past several career moves that meant leaving her comfort zone, and she has a brand -- LYS Beauty, launched in February 2021 -- that's stocked at Sephora. Thompson became inspired to found LYS Beauty while spearheading the development of 100 foundation shades when she worked at PÜR Cosmetics. When her brand entered Sephora in the fall of last year, it became the first Black-owned cosmetics brand in the retailer’s “Clean at Sephora” category. LYS Beauty is bringing inclusivity to the clean beauty space with both product range and price point. Its foundation is its No. 1 seller, followed by its distinct triangle-shaped cream blush.
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Feb 3, 2022 • 39min

The Honest Co. CEO Nick Vlahos on building a business 'that can stand the test of time'

While COO at The Clorox Company and, prior, vp and gm of Burt’s Bees, Nick Vlahos knew the better-for-you categorywas a key driver of consumer-packaged goods' future.The Honest Co. was first launched in 2012 by actress and entrepreneur Jessica Alba, and Vlahos has been at the helm as CEO since March 2017. Since his appointment, Vlahos has committed the brand to reinvest 2% of its revenue into research and development. He overhauled the beauty category in 2018 to have fewer products, new formulations and packaging, simpler names, and lower price points. He also moved the company from a DTC e-commerce strategy to an omnichannel one. Today, The Honest Co. products are sold online and in 32,000 retail locations, including Walgreens, Amazon and Nordstrom, and Boots in the U.K. Vlahos cites international expansion as a significant opportunity for the business in 2022, especially through its partnership with German retailer Douglas.“As we look to the future, we're going to continue to partner with the right retailers, both domestically and internationally, to be able to drive our accessibility strategy through an omnichannel lens,” Vlahos said on the latest Glossy Beauty Podcast.The Honest Co. went public via an IPO in May 2021 at $16 a share. Currently, shares are trading below $7.In the conversation, Vlahos explains recent updates to The Honest Co.'s beauty portfolio, questions over the company’s fallen stock price and the strategy for international expansion.
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Jan 27, 2022 • 43min

Freck Beauty founder Remi: Everyone thought the brand concept was 'crazy'

When Freck Beauty's founder, who goes by Remi, first launched her brand on Kickstarter, her idea was a novel one: a makeup product that could recreate the look of freckles. Not everyone understood the idea, at first -- Jimmy Kimmel even made fun of the brand on his show. But Remi is having the last laugh. Freck Beauty launched at Sephora in February of 2021, after receiving VC investment in 2020 and widening its range of skin-care and makeup products. The brand’s freckle pen, called “Freck OG,” is a TikTok beauty darling. Its fans include a wide range of "it" girls, influencers and celebrities, including Emily Ratajokwski, Doja Cat and Lady Gaga.On this week’s episode of the Glossy Beauty podcast, Remi discusses the history of the brand, including its founding story, as well as its organic rise on TikTok, where #FreckleTok has billions of views. She also went over the product lineup, which has expanded well beyond the “freckle franchise.” Her approach to edgy branding and her plans for upcoming product launches were also covered. 
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Jan 20, 2022 • 37min

Pai Skincare founder and CEO Sarah Brown: 'Clean is not a term I like'

When U.K.-based brand Pai Skincare first launched 14 years ago as an organic beauty brand, the clean category was barely in its infancy.Since then, Sarah Brown, founder and CEO of Pai, has seen the rise and transformation of the clean category. She credits the clean beauty concept for "exploding" the natural category, but said she sees a lot of greenwashing and supports legislation and regulations around clean claims.Brown came from outside the industry when she launched the brand, after trying to soothe her skin condition known as chronic urticaria, she said on the latest episode of the Glossy Beauty Podcast. Pai has since become known for its hero Rosehip Oil, as well as products including its Rosehip Fruit Extract Cleansing Oil and Chamomile & Rosehip Soothing Moisturizer. Pai sells through U.S. retailers like Credo, Free People, Bloomingdales and Skinstore.In 2020, Pai underwent a rebrand to focus on two main areas: packaging design and third-party certification. The packaging was updated to be more sustainable and better communicate Pai's brand positioning, and to incorporate third-party certification to provide credibility."We wanted to make the brand look more contemporary and relevant, and [ensure that it also] embodied and communicated our values," said Brown. "It took about two years. It was really about [asking], 'How do we sit within this clean category and this big movement?'"In April 2021, the brand raised a Series B investment round of $9 million, which it used to increase its manufacturing output and distribution. The brand maintains a vertically integrated supply chain with a 12,000-square-foot office in West London, which houses a corporate office, a lab and a manufacturing facility.
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Jan 13, 2022 • 52min

Flamingo Estate founder Richard Christiansen: 'Pleasure is a priority'

In the heart of Los Angeles lies a seven-acre oasis known as Flamingo Estate.Flamingo Estate, the brainchild of Richard Christiansen, is a modern take on an apothecary-meets-sanctuary. Nestled in the foothills of the City of Angels, Flamingo Estate began in March 2020 during the initial upheaval of Covid-19, when all industries were reeling from its sudden shock. But what started as a passion project soon blossomed into something much more. Today, Flamingo Estate works with a collective of farmers, horticulturists and herbalists to develop a 150-product portfolio. It sells products including soap, wine, candles and condiments for the bath, garden, home and kitchen.Christiansen is also the founder of the creative agency Chandelier Creative, which he formed 16-years ago. It has since grown to have 60 employees across three offices in Los Angeles, New York City and Paris. The Australian native grew up on a honey farm but always dreamed of working in luxury goods."I used to say to everyone at the office that our job was to fight for fantasy, because the real world is so boring," said Christiansen on the latest episode of the Glossy Beauty podcast.The formation of Flamingo Estate was ultimately a confluence of coincidence, opportunity and the ineffable desire for the paradisiacal. Christiansen, whose hobby was beekeeping while living in New York, gifted people honey while on a photoshoot in Los Angeles, and one recipient asked for a favor: The favor was to place some bees in a seven-acre garden in the city, owned by an eccentric older man. When Christiansen first arrived, the man wore a leopard-print G-string and a red silk bathrobe. Eventually, Christiansen took over the Grey Gardens-esque property and turned it into a modern version of the Garden of Allah."I put some bees in, and I saw this garden -- this amazing garden. And I thought, 'Oh my god, this is my dream.' It was all rundown and overgrown," he said. "A couple of years went by before I purchased the house."Christiansen spoke with Glossy about the origin of Flamingo Estate, his philosophy around brand building and the lifestyle brand's next steps.
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Jan 6, 2022 • 36min

Year in Review Beauty Podcast: NFTs became hot, shop-in-shops dominated retail and curly hair became popular

In a special edition of the Glossy Beauty Podcast, Jill Manoff, editor-in-chief, sat down with senior beauty reporters Liz Flora and Emma Sandler to review the year in beauty news.The previous 12 months were, in many respects, a rollercoaster. The year started and ended with a bang, in the form of multiple high-profile acquisitions and investments. Plus, the burgeoning worlds of the metaverse and NFTs ruled conversations, and social shopping and shop-in-shops increasingly dictated where and how people shop.
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Dec 30, 2021 • 39min

Kinship’s Alison Haljun and Christin Powell: ‘A lot of people told us not to do Gen Z’

Not long ago, skin-care options for teens were limited to the traditional players in the market. In November 2019, beauty industry veterans Alison Haljun and Christin Powell set out to change that with the launch of Gen Z-focused skin-care brand Kinship. On this week’s Glossy Beauty Podcast, the co-founders shared the brand’s founding story, as well as their approaches to distribution, marketing and learning from a younger audience. With colorful branding and a focus on sustainability and meeting clean ingredients standards, Kinship was founded by Haljun, its president, and Powell, its CEO, after they had struggled to find products for their own kids. Since its launch, the brand has entered Credo Beauty and Ulta Beauty, and collaborated with top Gen-Z skinfluencer Hyram Yarbro. The co-founders’ strategy in running the brand is based on their years of beauty industry experience. Powell co-founded original clean brand Juice Beauty, and Haljun is a Benefit Cosmetics alum, plus they sought out input from young consumers and investors. The brand consults with a Gen-Z focus group called its “Kin Circle” for everything from packaging design to product testing, and its first investor was only 18 years old.
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Dec 23, 2021 • 36min

111Skin founders on building an expert-led brand: 'We make product decisions based on patients'

When Dr. Yannis Alexandrides first formulated a healing serum for patients of his London-based plastic surgery clinic, he had no intention of turning it into one of the beauty industry’s most sought-after luxury brands.The brand came about after Dr. Alexandrides, a still-practicing plastic surgeon, sought a post-operative treatment that patients could use to heal any residual wounds and marks. But when one of his patients mentioned her affinity for the serum to a Harrod’s personal shopper, the famous luxury department store sought to stock the brand, and things took off from there. The location of Dr. Alexandrides' practice, at 111 Harley Street in London, inspired the brand name.Since starting with a single shelf in Harrods in 2012, the brand has slowly and quietly grown a global distribution network that includes Bergdorf Goodman, Net-a-Porter, Neiman Marcus, Harvey Nichols and Mecca. When the business was formed, 111Skin brought on board Eva Alexandridis, Dr. Yannis Alexandrides’ wife, as a co-founder to help with retail expansion. She now also oversees the brand's creative direction and new product development.“We never made decisions based on a board meeting or according to trends,” Dr. Alexandrides told host Priya Rao on the latest episode of the Glossy Beauty Podcast. "We make product decisions based on patients that I see in the clinic -- on real skin problems and on real skin solutions with great results. That's what sets us apart -- being a highly scientific brand that doesn't chase the trends.”This strategy has paid for the brand, which earned $20 million in wholesale sales in 2020 and approximately $50 million in retail sales. In Feb. 2020, 111Skin raised an undisclosed amount in outside funding from Vaultier7, which previously invested in hair-care brand Gisou and fashion resale platform Vestiaire Collective.
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Dec 16, 2021 • 38min

L'Oréal’s Erica Culpepper: ‘What's happening now is the perfect example of people truly walking the talk’

At L’Oréal, Erica Culpepper has overseen a portfolio of brands that have been at the forefront of the beauty industry’s transformation, when it comes to diversity, equity and inclusion. With a tenure of over 17 years in the L’Oréal Consumer Products Division, she has worked across much of the company’s brand portfolio including holding positions at L'Oréal Paris, Maybelline and Garnier. Now the general manager for Carol’s Daughter, Softsheen-Carson and Thayers Natural Remedies, Culpepper candidly discussed the direction of the industry with host Priya Rao on this week’s Glossy Beauty Podcast. “It's important to support Black-owned brands. It's also important to support Black-founded brands, as well as Black-led brands. So it's all a very big and important conversation, and we need all of it in order to be successful,” she said during the interview, discussing the backlash that some founders receive when they sell their companies. She also discussed the positive changes she’s seen in the industry, including retailers’ efforts to stock a more diverse range of brands, and the way social platforms like TikTok and a new generation of brand ambassadors are helping legacy brands reach a younger audience.

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