

Future Tech And Foresight
Marc Verbenkov
Emerging and future technologies and the trends that they are linked to will be covered on this podcast.
From the more obvious tech like: AI, Robotics, Autonomous Vehicles, and The Metaverse. To less well known disruptors like: Brain-Machine Interfaces, CBDC’s, Internet of Bodies, Smart Dust, Animal Human Chimeras, 4D Printing, Under The Skin Surveillance, Bio Computers and much more.
A vision of what the future may hold will be painted to alleviate some of our collective Future Shock so we can make better decisions for tomorrow.
Website: https://futuretechandforesight.com/
From the more obvious tech like: AI, Robotics, Autonomous Vehicles, and The Metaverse. To less well known disruptors like: Brain-Machine Interfaces, CBDC’s, Internet of Bodies, Smart Dust, Animal Human Chimeras, 4D Printing, Under The Skin Surveillance, Bio Computers and much more.
A vision of what the future may hold will be painted to alleviate some of our collective Future Shock so we can make better decisions for tomorrow.
Website: https://futuretechandforesight.com/
Episodes
Mentioned books

Nov 4, 2025 • 53min
AI, Privacy, and the Human Side of Surveillance (With Galvin Widjaja)-Ep #206
Marc and Galvin Widjaja unpack how AI-powered cameras are reshaping retail, security, and consumer behaviour — while raising new questions about privacy, bias, and digital ethics.About the Episode:In this episode, Marc speaks with Galvin Widjaja about the intersection of AI, business strategy, and human behaviour. From his unconventional career path — spanning banking, data analytics, and restaurant management — Galvin offers a grounded perspective on how data-driven insights can transform both operations and customer engagement.They explore how his company’s camera-based AI systems interpret movement and context to improve safety and retail analytics while preserving privacy and avoiding facial recognition. The discussion touches on the evolution of surveillance technology, “T minus one” behavioural prediction systems, and how AI can act before incidents occur without crossing ethical lines.Beyond the technology, the conversation dives deep into the moral landscape of AI — from echo chambers and social manipulation to the biases still baked into datasets today. This episode challenges listeners to think critically about the thin line between innovation and intrusion — and what a truly responsible AI future should look like.About the Guest:Galvin Widjaja is the founder and CEO of Lauretta AI, a privacy-first computer vision company that helps organizations understand human behavior in physical spaces without relying on identity or biometrics. Under his leadership, Lauretta has become a trusted partner to the U.S. Department of Homeland Security, TSA, U.S. Air Force, and major airport and defense agencies across Asia and North America. Galvin’s unconventional journey into AI began not in a lab, but behind the counter of a quick-service restaurant he once ran for his father in Singapore. After early career stints in consulting, banking, and tech, a pivotal decision to reconnect with his estranged father led him to manage three migrant-serving restaurants. There, he learned that systems are only as good as the people they serve. That insight shaped his approach to AI — one built not just on precision and scale, but on empathy, equity, and lived experience.Born in Singapore and raised partly in Indonesia, Galvin grew up in entrepreneurial households that saw both massive growth and total collapse. Those early lessons in volatility, resilience, and human complexity now inform his mission to build AI that doesn’t just react — it understands. His work focuses on helping organizations move from static surveillance to dynamic understanding, and from reactive alerts to proactive decision-making — all while respecting the humanity of the people being observed.Website: http://lauretta.io/Linkedin: https://www.linkedin.com/in/galvinw/Timestamps:00:01:15 - Episode Commences00:04:15 - AI, Security & Facial Recognition00:11:40 - The Evolution of Tracking & Monitoring00:23:23 - Security Camera Roles in the Modern Era00:33:10 - Today's Gen; focused on Doom Scroll or Paying attention00:39:40 - Human Behavior & Emotional Detections 00:46:42 - Society's Dependency on System, not AI?00:51:34 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Oct 26, 2025 • 49min
Inside the Making of Dubai’s RoboCops (With Fareed Aljawhari)-Ep #205
Marc and Fareed explore how autonomous robotics are reshaping industries — from policing and surveillance to manufacturing and mobility — and what this reveals about the next wave of AI-driven innovation.About the Episode:This episode uncovers how AI and robotics are converging to redefine the limits of automation. Fareed Al Hassawi shares his remarkable journey from building digital-twin systems in Dubai to developing autonomous police patrol vehicles capable of operating safely and intelligently in complex environments.The conversation highlights the real-world challenges behind autonomy — funding, regulation, public acceptance — and the technical breakthroughs that make large-scale deployment possible. They dive into topics like NVIDIA’s role in the robotics ecosystem, on-premise security vs cloud risks, and how intelligent CCTV can enhance safety while respecting privacy.More broadly, Marc and Fareed discuss how cities like Dubai serve as global testbeds for innovation and what it will take for autonomous ground vehicles and drones to coexist seamlessly. It’s a forward-looking discussion that blends engineering, ethics, and entrepreneurship — and shows how robotics could soon become as foundational as the internet itself.About the Guest:Fareed Aljawhari has been a pivotal figure in the technology sector since assuming the role of CEO at Micropolis Robotics in 2014. His leadership has propelled Micropolis, blending cutting-edge engineering prowess with strategic operational excellence to drive innovation in autonomous systems. Under Fareed’s stewardship, the executive team has focused on achieving sustainable growth and expanding global market presence.During his tenure, Micropolis achieved a significant milestone with its Initial Public Offering and subsequent listing on the New York Stock Exchange (NYSE) under the ticker MCRP.Fareed Aljawhari earned his Bachelor of Engineering (BE) in Architecture from Ajman University between 1998 and 2003, followed by a Masters in Design and Visual Communications from Wilmington University in 2004.Website: https://www.micropolis.ai/Linkedin: https://www.linkedin.com/in/fareed-aljawhari-1061a821/Timestamps:00:01:19 - Episode Commences00:03:07 - Autonomous Vehicle Development Journey00:10:20 - NVIDIA's Role in Autonomous Robotics00:15:56 - Autonomous Robots in Police Surveillance 00:22:00 - Intelligent CCTV for Public Safety00:24:33 - Dubai's AI-Powered Police Future00:30:39 - In-House Manufacturing for Innovation Control00:37:02 - On-Premise Security Advantages Over Cloud 00:40:04 - AGVs: Surveillance and Security Future00:53:43 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Oct 14, 2025 • 52min
Smart Mobility and the Future of Urban Transport (With Nemo)-Ep #204
Marc and Nemo explore how smart mobility, emotionally responsive vehicles, and integrated urban transport systems are reshaping the future of cities and accessibility.About the Episode:In this episode, we dive into the evolution of smart mobility — from experimental vehicles to scalable, city-ready systems. Nemo shares how his journey from community member to director at Local Motors helped shape projects like the Ollie and informed a new vision for urban transportation focused on accessibility, safety, and efficiency.The conversation highlights how mobility can become a utility, much like Wi-Fi or running water, unlocking greater freedom and opportunity for individuals and communities. Nemo explains how companies like Mosey are blending technology, community design, and regulatory collaboration to make smart mobility practical and affordable.We also explore the rise of emotionally responsive vehicles and how human-centred design is transforming how people interact with technology in public spaces. From ADA compliance to V2X frameworks, this episode paints a forward-looking picture of how smart transit will expand accessibility, economic opportunity, and civic engagement.About the Guest:Nemo is a mobility innovator and former director at Local Motors, where he led projects that combined community-driven design with cutting-edge vehicle technology. He played a central role in developing the Ollie autonomous shuttle and in guiding the company’s pivot toward last-mile mobility solutions. Following Local Motors’ acquisition by Mosey, Nemo has focused on building integrated ecosystems that connect vehicles, software, and city infrastructure. Through his work, Nemo continues to advance the vision of accessible, sustainable, and human-centred smart transportation.Website: https://www.mozeealong.com/Linkedin: https://www.linkedin.com/in/nemodesigns/Timestamps:00:01:16 - Episode Commences00:03:00 - Smart Mobility and Utility Evolution00:11:30 - Urban Mobility Integration Strategy00:26:45 - Urban Mobility Safety Vehicle Design00:33:04 - Humanizing Smart City Interactions00:37:23 - V2X Framework for Government Integration 00:41:31 - Mosey's Impact on Accessibility00:45:26 - Smart Transit and Mobility Future 00:50:40 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Oct 1, 2025 • 41min
AI and the Future of Software Development (With Andy Hilliard)-Ep #203
This episode explores Andy’s journey from globalization to AI, diving into how software development has evolved and what AI means for the industry’s future.About the Episode:The conversation traces Andy’s path into AI and software development, starting from his international business background and experiences in globalization to becoming a leader in AI-driven software development. Together, we examine how global outsourcing and digital transformation reshaped the software industry over the past three decades, from large corporations leveraging international talent to today’s growing need for small and mid-sized companies to access global expertise.Andy shares insights on why treating software development as a transactional job often fails and how building strong frameworks around people, processes, and integration leads to better results. We then shift to the rise of AI in software development—its real capabilities, the hype, and the risks. From improving workflows to democratizing innovation, AI holds incredible promise, but Andy stresses the need for human oversight and unique value creation. The discussion ends with reflections on AI’s dual nature: a powerful tool for collaboration and democratization, but also a technology vulnerable to misuse.For anyone curious about the future of developers, globalization’s role in tech, and how AI will shape the software industry, this episode offers both context and foresight.About the Guest:As CEO of Accelerance, Andy leads and advocates for the globalization and collaboration of great software teams with companies in search of talent, innovation and a globally-distributed extension of their engineering function and culture. Andy founded the ground-breaking nearshore software development services company, Isthmus Costa Rica. He began his global software services career as a division manager at Cognizant during their early formative years. Andy is originally from Sonoma, CA and has visited more than 60 countries. His passion for global travel, cultural appreciation and cross-border collaboration stems originally from his experience as a Peace Corps Volunteer in Costa Rica in the late 1980’s. Andy holds an MBA in International Business, Finance and Marketing from the Kellogg School of Management at Northwestern. He received a Bachelor’s degree in Business and Epistemology from the University of Denver after attending Phillips Academy in Andover, MA.Website: https://www.accelerance.com/Linkedin: https://www.linkedin.com/in/andyhilliard/Youtube: https://www.youtube.com/@thebusinessnerdyt/featuredTimestamps:00:01:07 - Episode Commences00:03:12 - AI Career Journey: From Globalization to Tech00:05:30 - Global Software Development Evolution00:10:33 - Software Development Talent Integration Framework00:21:15 - AI in Software Development Evolution00:31:13 - AI's Dual Potential and Risks 00:39:24 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Sep 23, 2025 • 54min
AI for Smarter Construction Projects (With Alan Mosca)-Ep #202
A deep dive into how AI is transforming construction project management by predicting delays, reducing risk, and reshaping the future of the industry.About the Episode:The construction industry is notorious for its delays, cost overruns, and risk-filled projects — but could AI finally change that? In this episode, Marc speaks with Alan about how his company uses machine learning and a database of over 2.5 million years of project data to predict and mitigate delays in large-scale construction. With real-world case studies, including helping a Boston hospital navigate COVID-related setbacks, Alan explains how AI-driven tools can improve contractor management, optimize bidding, and reimagine project planning.The conversation also digs into deeper questions: why construction has been slow to adopt new technology, whether white-collar planning jobs are more at risk from AI than physical construction roles, and how automation could redefine what it means to be a project manager. If you’re curious about how AI is moving beyond digital industries to tackle one of the world’s most complex, physical sectors — this episode sheds light on where construction is heading and what it means for jobs, risks, and the built world around us.About the Guest:Alan Mosca is the Co-founder and Chief Technology Officer at nPlan, an AI company that forecasts the outcomes of construction, engineering, and infrastructure projects—reaching over $500 billion worth of projects every year. With a background in quantitative finance and machine learning, Alan brings deep technical expertise to one of the world’s most complex industries: construction project management. His work focuses on preventing the negative impacts of delays by applying AI to scheduling, planning, and risk assessment at scale.Beyond his role at nPlan, Alan is also an active advisor, mentor, speaker, and board member, known for bringing together AI and business with a touch of humour. His insights connect the hard numbers of project data with the human factors of decision-making, making him a unique voice on the future of AI in physical industries.Website: https://nplan.io/Linkedin: https://www.linkedin.com/in/nitbix/Timestamps:00:01:03 - Episode Commences00:03:11 - AI in Construction Project Management00:13:07 - Construction Project Management Challenges00:17:35 - Challenges in Physical Project Management00:21:00 - Improving Construction Bidding Accuracy00:30:24 - AI-Driven Project Management Optimization00:38:00 - AI Adoption in the Construction Industry00:49:24- AI's Role in Artistic Professions00:52:12 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Sep 16, 2025 • 48min
AI and the Future of Marketing (With Zack Holland)-Ep #201
This episode explores how AI is reshaping marketing—from AI-driven search engines and content optimization to Meta’s push for fully automated platforms—and what it means for the future of creative work.About the Episode:In this episode, my guest and I take a forward-looking view on how artificial intelligence is transforming the world of marketing and content creation. We explore the rise of AI search engines like ChatGPT that are already driving more traffic than Google for some companies, and what this shift means for businesses that depend on visibility and reach. The discussion also examines Meta’s vision of an AI-powered advertising platform—and whether independent creative agencies will be squeezed out by platforms that claim to “do it all.”At the same time, we reflect on why AI should be seen not as a replacement for marketers, but as a tool to free them from repetitive, operational tasks so they can focus on strategy, storytelling, and creativity. We also look ahead to how social media may evolve as AI companions become more integrated into daily life, blurring the line between digital assistants and digital colleagues.The big takeaway? Businesses that fail to adapt to AI-driven tools and ecosystems risk becoming irrelevant within a few short years. But for those who embrace the shift, the future holds the potential for a new golden age of creativity—where human ideas and AI systems work together to build campaigns that resonate on a deeper, more human level.About the Guest:Zack Holland is a Brooklyn-based startup founder, author, and go-to-market strategist rethinking the future of marketing. As the CEO and founder of Averi—the first AI-powered marketing manager—Zack is building tools that blend smart strategy, scalable content creation, and expert collaboration into one intuitive platform. A marketer turned AI entrepreneur, he’s passionate about how technology can elevate creativity, empower teams, and redefine how businesses grow.Website: https://www.averi.ai/Linkedin: https://www.linkedin.com/in/zackholland/Timestamps:00:01:12 - Episode Commences00:02:42 - AI Revolutionizes Marketing and Social Media00:18:05 - Meta's AI System and Agency Impact00:22:18 - AI Empowers Creative Marketing Campaigns00:42:39 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Sep 9, 2025 • 44min
AI, Work, and the End of Repetition (With Ken Gavranovic )-Ep #200
A conversation on AI, product management, and the future of work—where Ken shares lessons from his journey and why repetitive jobs won’t survive the AI era.About the Episode:In today’s episode, we explore AI not just as a tool, but as a driver of product strategy and future markets. Ken shares his journey from early inspirations like War Games to leading roles in startups and AI product management, reflecting on the importance of mapping customer journeys and targeting inefficient processes. We look at how small businesses and major enterprises alike are adopting AI, what repetitive work is most at risk, and how anyone can begin experimenting with tools like Claude and ChatGPT. Beyond the technical aspects, this episode asks bigger questions: what kind of jobs will remain, how do we stay adaptable, and how can AI help us build—not just automate—the future?About the Guest:Ken Gavranovic is a seasoned technology executive, global keynote speaker, and member of Thinkers50 and the Forbes Council, renowned for helping brick-and-mortar businesses leverage AI and advanced technologies for immediate, impactful results. With over three decades of experience, Ken has collaborated with top venture firms, guiding over 18 successful exits, 35 mergers and acquisitions, and one IPO. Ken’s expertise spans iconic brands like Disney World and 7-Eleven, where he implemented technology solutions that improved customer engagement and operational efficiency. As the CEO of Product Genius, Ken is pioneering AI-driven tools that don’t just optimize decisions—they help businesses unlock new market opportunities and fix problems before they escalate.Website: https://productgenius.guru/Linkedin: https://www.linkedin.com/in/gavranovic/Timestamps:00:01:02 - Episode Commences00:02:42 - Ken's Journey Into AI and Product00:04:44 - AI's Impact on Business Adoption00:15:20 - AI: Equalizer for Small Business00:21:10 - Embracing AI for Business Transformation00:28:53 - AI's Impact on Business Operations00:36:45- Adapting to Technological Change00:40:12 - AI Tools for Decision Making00:42:39 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Aug 19, 2025 • 58min
AI in Education and the Future of Learning (With Ben Tasker)-Ep #199
This episode explores how AI can reshape education, from personalized learning and rapid skill development to transforming the role of traditional credentials.About the Episode:Education is standing at a crossroads — and AI could be the biggest force shaping its future. In this episode, we explore how AI can move beyond simply digitizing the classroom to creating truly adaptive, personalized learning experiences. From helping students with disabilities overcome barriers to enabling rapid skill acquisition for an evolving job market, the potential impact is enormous.We dive into the idea of shifting from search engines to recommendation engines in education, where AI doesn’t just provide information but actively matches students with the most relevant institutions, programs, and skills. We also examine the tension between traditional credentials and competency-based learning, and how AI could accelerate the shift.Ultimately, this conversation is about more than just technology — it’s about integrating AI in a way that amplifies human values, strengthens essential human skills, and makes education more accessible, efficient, and relevant for the future.About The Guest:Ben Tasker is at the forefront of AI-driven education, shaping the future of skills-based learning as the Associate Dean of AI at one of the nation’s leading universities. With a unique blend of experience as a data scientist, AI product leader, and educator, Ben brings deep insight into how artificial intelligence is transforming education, workforce development, and the broader future of learning. During his time at Maine Health, Ben developed an AI system that identified 20% more at-risk cancer patients, significantly improving early detection and outcomes. He also automated critical reporting processes and introduced industry-standard coding practices - demonstrating how AI can be a force for social good, not just efficiency. Ben’s work spans multiple sectors, including healthcare and government, where he’s explored how AI can reduce wait times, address service backlogs, and enhance decision-making. His passion lies in applying AI to personalized applications.Linkedin: https://www.linkedin.com/in/bentaskerai/Timestamps:00:01:02 - Episode Commences00:03:13 - Initial Startup on the path of Education with the help of AI00:06:45 - Specialized Education by the impact of AI00:10:36 - The Augmentation of AI In Job Market00:15:55 - The impact of AI in tutoring & Institutional side00:24:40 - The Aspects of Educational Institutions on the use case of AI00:27:45- AI Integration Challenges in the Traditional World of Teaching00:31:15 - The Shift of AI Towards the Concern of Education00:36:40 - Education for all; How far has AI made it to the Future00:44:00 - The Benefits Brought by AI to both Students & Teachers00:49:11 - The Feelings of Learning Compared to the Past00:53:19 - The Future of the Education, Learning & AI Integrity00:55:40 - Episode EndsAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Aug 12, 2025 • 56min
Fraud Prevention, Scams & AI in Banking (With Jason Costain)-Ep #198
A deep dive into the evolution of banking fraud, the rise of sophisticated scams, and how AI and education are reshaping fraud prevention.About the Episode:Bank fraud is evolving faster than ever, and the criminals are getting smarter. What used to be mostly card fraud has shifted toward sophisticated scams that prey on human psychology — fear, urgency, and trust — often during moments when people are most vulnerable. In this episode, we look at how scam losses have now surpassed card fraud losses, what makes individuals such prime targets, and how criminal tactics are diversifying around the globe.We also explore the rise of voice cloning scams and why AI is both a weapon for fraudsters and a critical tool for banks in detecting and stopping these threats. From dynamic payment warnings and gamified fraud education to cutting-edge biometric protections, you’ll learn what’s working, what isn’t, and where the next battles will be fought. This conversation goes beyond the tech, showing why the human element remains the biggest challenge — and the most important defence — in the fight against fraud.About the Guest:Jason Costain is a fraud trouble-shooter and the founder of Javloc.com, a boutique fraud consultancy that provides specialist fraud advice.Jason has spent 30 years fighting fraud; building and leading successful banking fraud defence teams for some of the world’s biggest banks. Jason specialises in fraud defence systems, scam prevention, biometric authentication, big data and artificial intelligence. His opinions have featured in the Daily Telegraph, Forbes Magazine, The Wall Street Journal and The Times. Javloc provides fraud and scam prevention advisory services to Banks, Global consulting firms and fraud defence softwareinvestors. Website: https://www.javloc.com/Linkedin: https://www.linkedin.com/in/jason-costain-b529746/Timestamps:00:02:13 - Episode Commences00:06:50 - Initial Interest in Fraud Prevention00:11:48 - How the Internet has changed the view of Banking00:16:30 - Difference between crypto & Traditional Banking00:23:10 - The Future of Market00:29:15 - Are Fraud Attempts Monitored by AI00:38:12 - More About Fraud Prevention, Scams & AI in Banking00:47:00 - The Future Thoughts on Fraud Prevention by AI00:54:55 - The Breakthrough of Traditional Systems in Comparison to AI00:01:02 - The Implementation of Banking Transaction Cards and Their Future00:01:06 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/

Aug 5, 2025 • 46min
Conversational AI: Hype, Limits & Human-Centred Design (With Peter Swimm)-Ep #197
Peter Swimm breaks down why so many AI bots still miss the mark—and what it really takes to build automation that works for people, not just systems.About the Episode:In this episode, Marc is joined by Peter Swimm, a leading expert in conversational AI and the founder of Toilville, to break down where automation and chatbots are actually delivering value—and where they’re falling short. Peter shares his early experiences with chatbot frameworks, including his time leading product at Botkit and Microsoft, and explains how AI went from scripted FAQ bots to today’s multi-modal agents.But don’t let the hype fool you. Peter emphasizes the critical limitations of current AI tools in customer service, particularly when it comes to privacy, accountability, and actual usefulness. Together, Marc and Peter explore what makes a chatbot actually good, how AI agents should be designed to support—not replace—humans, and why context, personalization, and flexibility matter more than ever.The conversation also dives into real-world examples from banking, healthcare, and enterprise AI rollouts, as well as the nuanced ethical questions emerging around AI’s growing role in business and society. If you’ve ever wondered why so many chatbots frustrate you—or how we can do better—this one’s for you. About the Guest:Peter Swimm is the founder and CEO of Toilville, a consultancy helping businesses implement conversational AI without losing institutional knowledge or human expertise. A longtime product leader and community builder, Peter previously led development on Microsoft’s Copilot Studio and co-founded Botkit, the open-source chatbot framework acquired by Microsoft. With over 25 years in tech, he’s worked with companies like Walmart, Chipotle, and LivePerson, helping shape some of the most widely-used conversational AI tools in the industry. A passionate advocate for human-centred design, Peter has also organized global events around electronic music and emerging technology, staying grounded in making complex systems accessible and ethical.Website: https://www.itstoilville.com/Linkedin: https://www.linkedin.com/in/peterswimm/Timestamps:00:01:00 - Episode Commences00:03:13 - Peter's Journey Into AI and Conversational Technology 00:07:33 - Evolution of Automation and AI 00:12:51 - Improving Chatbot Experience and Flexibility 00:18:13 - Automation in Banking and Healthcare 00:22:53 - AI Agents and Chatbot Limitations 00:28:01 - AI Integration Challenges and Privacy Concerns 00:32:15 - AI's Role in Customer Service00:36:08 - AI Transparency and Accountability Concerns00:44:16 - Episode ConcludesAdditional Notes:For more check out the website: https://futuretechandforesight.com/Or connect with me on –Twitter: https://twitter.com/FutureTech_PodLinkedin: https://www.linkedin.com/company/futuretechandforesight/


