
Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Improvement Learning, Improved.
Latest episodes

Apr 17, 2025 • 33min
GA 576 | Authentic Leadership with Tony Hayes
This week’s guest is Tony Hayes. Ron and Tony discussed the meaning behind authentic leadership, the importance of humility and vulnerability, dealing with poor leadership, and more. MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote Tony likes (2:33)
His background (3:19)
What “Authentic Leadership” means (5:05)
Handling not having the answers (7:18)
What humility really means (10:48)
Why vulnerability is scary for a leader (13:45)
Misconceptions about leadership (15:45)
Tony’s advice for when you’re dealing with bad leadership (17:50)
Practical examples of the positive impacts of Respect for People (25:10)
Tony’s final words of wisdom (31:13)
Podcast Resources
Right Click to Download this Podcast as an MP3
Tony on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
What are some misconceptions you’ve heard or noticed about leadership?

Apr 10, 2025 • 34min
GA 575 | Continuous Improvement at Corporations vs. Startups with Christopher Lieb
This week’s guest is Christopher Lieb. Ron and Chris discussed Chris’s transition from practicing continuous improvement at a large company to a startup, the mentality he likes to adopt, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The “mentality” Chris likes (2:45)
What happens when someone has a bad attitude or doesn’t care (4:49)
His background (5:59)
Using SPC and other tools in a startup environment (11:52)
The fact that no one else had continuous improvement knowledge (14:39)
How it’s impacted the supply chain (18:35)
How Chris avoided being the “annoying” guy (21:51)
His final words of wisdom (30:48)
Podcast Resources
Right Click to Download this Podcast as an MP3
Christopher on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Have you practiced continuous improvement at different sized organizations?

Apr 3, 2025 • 30min
GA 574 | Dealing with Resistance from Management with Tanner McClure
This week’s guest is Tanner McClure. Ron and Tanner discussed Tanner’s introduction to lean, dealing with resistance from management and supervisors, the “paper doll” tool, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote that inspires Tanner (2:53)
Tanner’s background (3:50)
How his background affected his introduction to lean (6:29)
Dealing with resistance from management or from supervisors (7:52)
How to reassure employees who are new to lean (13:31)
The “paper doll” tool (19:34)
Tanner’s advice for those just getting started (25:57)
Podcast Resources
Right Click to Download this Podcast as an MP3
Tanner on LinkedIn
Tanner McClure Consulting on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Have you ever been met with resistance from management or supervisors? How did you handle it?

Mar 27, 2025 • 36min
GA 573 | Initiating Operational Excellence on a Global Scale with Jackey Lin
This week’s guest is Jackey Lin. Ron and Jackey discussed Jackey’s diverse career background, deploying operational excellence on a global scale, overcoming communication barriers, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
Jackey’s favorite quote (2:43)
His background (4:52)
Initiating operational excellence on a global scale (7:36)
Jackey’s advice on dealing with resistance (15:55)
Examples of how they communicate (21:35)
How these improvements lead to operational results (24:34)
What Jackey is most proud of (29:45)
His final words of wisdom (34:03)
Podcast Resources
Right Click to Download this Podcast as an MP3
Jackey on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Have you ever worked on continuous improvement in multiple countries?

Mar 20, 2025 • 30min
GA 572 | Dealing with Burnout with Steven Langer
This week’s guest is Steven Langer. Ron and Steven discussed what it means to optimize workplace culture, what a strong organizational culture looks like, dealing with burnout, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote Steven likes (2:51)
His background (3:42)
What he means by “healthy” (5:15)
How to know whether you’re winning or losing (7:07)
How the size of the company factors in (9:40)
What a strong organizational culture looks like (11:18)
Balancing taking care of people with revenue (12:57)
His experience with burnout (17:12)
How to tell when you’re burnt out (19:23)
Steven’s final words of wisdom (25:10)
Podcast Resources
Right Click to Download this Podcast as an MP3
Steven’s Website
Steven on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Have you ever suffered from burnout? How did you remedy it?

Mar 13, 2025 • 39min
GA 571 | What Employee Engagement Isn’t with Craig Coyle
This week’s guest is Craig Coyle. Ron and Craig discussed Craig’s experience as an Apache pilot, what employee engagement is and isn’t, why new leaders quit, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
Craig’s favorite quote (2:37)
His background (3:26)
The first time Craig flew an Apache on his own (7:01)
Why employee engagement is critical (8:40)
What engagement looks like (12:29)
Craig’s advice he gives to senior leaders (17:26)
Why new leaders quit (21:21)
His advice for finding community (27:25)
Mentorship versus community or fellowship (30:32)
Empowering people on the frontlines (31:45)
What Craig would recommend to people who are struggling (35:35)
Podcast Resources
Right Click to Download this Podcast as an MP3
Craig on LinkedIn
Operation Lead
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
What is employee engagement and what is it not?

Mar 6, 2025 • 29min
GA 570 | How Kanban Exposes Problems with Uriel Eisen
This week’s guest is Uriel Eisen. Ron and Uriel discussed the importance of kanban, why increasing your inventory isn’t always a bad thing, Uriel’s background and projects, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote Uriel likes (2:33)
His background (5:14)
What “tripling production” means (9:03)
How he increased their inventory (14:01)
How it’s measured (19:13)
Uriel’s advice on how to get started (22:14)
Podcast Resources
Right Click to Download this Podcast as an MP3
Austere Manufacturing
Austere Manufacturing on Instagram
Arda on Instagram
Arda
Uriel on LinkedIn
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Why is kanban so powerful?

Feb 27, 2025 • 37min
GA 569 | Reliability Kaizen with Adam Lawrence
This week’s guest is Adam Lawrence. Ron and Adam discussed reliability kaizen, what it means, how it relates to the Wheel of Sustainability, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote Adam likes (2:25)
His background (3:17)
What reliability kaizen means to Adam (4:52)
About OEE (8:59)
The steps he and his team follow (10:12)
What this has to do with reliability (14:38)
The resistance he’s seen teams face (16:58)
About the Wheel of Sustainability (22:28)
How he and his teams have applied it to reliability kaizen (28:15)
Adam’s final words of wisdom (33:05)
Podcast Resources
Right Click to Download this Podcast as an MP3
Adam’s Website
Adam on LinkedIn
Adam’s Past GA Podcasts
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
What does reliability kaizen mean to you?

Feb 20, 2025 • 21min
GA 568 | Lean and Talent Development with Sarah Tilkens
This week’s guest is Sarah Tilkens. Ron and Sarah discussed The KPI Lab (which Sarah founded), why talent development is critical, what leaders can do to help, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote Sarah likes (2:14)
Her background (3:19)
About the KPI lab (4:27)
Why talent development is critical (5:23)
What leaders can do (8:38)
Combining lean and talent development (12:18)
What it’s been like working on the KPI lab (17:01)
Podcast Resources
Right Click to Download this Podcast as an MP3
Sarah on LinkedIn
GA 275 | Leading vs. Serving with Sarah Tilkens
GA 408 | Lean and Life Coaches with Sarah Tilkens
GA 474 | Integrating Coaching and Lean with Sarah Tilkens
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
What does it mean to combine lean and talent development?

Feb 13, 2025 • 36min
GA 567 | Developing Human Skills with Thomas Gelmi
This week’s guest is Thomas Gelmi. Ron and Thomas discussed Thomas’s unique background, how he helps leaders develop their “human” skills, navigating different personalities at work, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote Thomas likes (2:48)
His background (4:16)
What “human skills” refers to (7:33)
Why how we feel about ourselves matters (10:29)
Navigating personality differences (16:36)
His opinion on why developing human skills is good for business (21:38)
A leader’s ability and willingness to be vulnerable (27:48)
Thomas’s final words of wisdom (32:53)
Podcast Resources
Right Click to Download this Podcast as an MP3
Thomas on LinkedIn
Emotional Intelligence by Daniel Goleman
Get All the Latest News from Gemba Academy
Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.
What Do You Think?
Why is it important to develop human skills (aka soft skills)?
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.