Future Ready Leadership With Jacob Morgan

The future of recruiting and retaining top talent is changing. With new developments in employee engagement, the gig economy, and the rise of Millennials and Generation Z in the workforce, organizations are adapting their methods to find and maintain the best employees. Today, I speak with Mike Preston the Chief Talent Officer at Deloitte. Deloitte underwent a mass career customization framework, focused on strength based development. While Deloitte has never had a Chief Human Resources Officer by that name, the Talent Officer title reflects how their employees are viewed. The people who work for their company, the talent, are the most important component. While this title may have always been the standard at Deloitte, this just shows how they are ahead of the curve in regards to the future of work. Many other organizations are changing the title of their Human Resources departments to reflect the focus on employees themselves. Deloitte is the world's largest professional services organization. Involved in traditional services such as accounting and tax services, an advisory and consultant component, they are also growing into areas such as digital and products. Globally, Deloitte has 225,000 employees. Mike is the Chief Talent Officer for the entire firm. Mike is responsible for driving the talent strategy for all of Deloitte's employees and partners. This encompasses developing culture, compensation, recruiting, and all aspects of the life cycle of the employee. Mike describes in detail the trends in talent, how fast change happens with new developments in technology. Looking at talent as an ecosystem, it is fascinating to see how new ways engaging employees, such as incorporating an internal freelance economy, contribute to the future of talent. What you will learn in this episode What having a Chief Talent Officer means The Talent Landscape The Open Talent Economy What will the Future of Talent look like? Millennials and Management Flexible and Distributed Work Rating and Reviews Inclusion and Cognitive Diversity Advice for employees and managers in the future of talent Links from the episode Mike Preston on Twitter Deloitte.com (Music by Ronald Jenkees)

If the last 20 years was all about digitization and the rise of the internet, what is next? This is the subject Alec Ross covers in his new book, The Industries of the Future. If you regularly listen to The Future of Work podcast, then you know what a huge topic the future is. Alec spent the last few years writing his book, drawing on his experience, and bringing in stories and background from all over the globe. Alec wanted to cover many topics, pulling them all together in the centralized theme. This leads to a thorough examination of the future of work that goes beyond the standard topics such as robots and automation. Alec is one of today's leading experts on innovation and technology. He is currently a Distinguished Visiting Fellow at John Hopkins University. Previously, he was the Senior Advisor for Innovation to Secretary of State Hillary Clinton for the duration of her term as Secretary of State. Alec also advises startups, and is inspired by people who can imagine and invent the future. He is a big believer in what the entrepreneurs of today are doing. In the Podcast, Alec discusses what he is most optimistic for. He describes people being enslaved to an employer, while it works for some, sucks the independence out of people. Many people want more choice and independence, and he feels the recent work marketplaces and predisposition of millennials will change the future of work for the better. Topics covered in this podcast range from cybersecurity to big data, to the commercialization of genomics. Changes in the workplace will come rapidly, and adaptation is key. Lifelong learning and professional development, not only for leaders, but employees is necessary for thriving in the industries of the future. Alec shares his advice on the best way to push these types of programs in the workplace. Alec also has great advice for employees on becoming a global worker to advance in their professional careers. What you will learn in this episode What the Industries of the Future are going to be Alec's work with Secretary of State Hillary Clinton as Senior Advisor for Innovation Trends that Alec sees are shaping the future of work What Alec is least optimistic about in the future of work Cyber Security, Cyber Warfare and its effect on everyone Robots and Automation, how it will really effect jobs How to be proactive when filling skills gaps The Importance of Genomics Bitcoin and Blockchain technology Big Data vs Privacy in the workplace Trends for the future of work by environment, job type, and geography and culture Links from the episode Industries of the Future on Amazon Alec Ross On Twitter AlecRoss.com (Music by Ronald Jenkees)

Imagine waking up in the morning, and as your coffee is brewing, reflecting on the work that needs to be completed for the day. For many of us, this can include a long commute to an office, sitting down at a desk, and working within restrictions that is set by management or an organization. For some people, this mental image causes feelings such as dread, resentment and even depression. Those people need to find a solution, where they cannot just have a job, but a career that makes their daily lives much more enjoyable! For some, the result is working on a career where they are not tied down by limitations of working for someone else, but cultivating an entrepreneurial spirit inside themselves. With today's technology advances, there are many options available for different types of freelance work. Sites like Upwork, and Fiverr, allow people to post and bid for tasks and jobs, Airbnb allows a homeowner to turn their spare bedroom into income, and an Uber driver can make a living while traveling all across their city. What if you want to tap into the freelancer economy, but not sure where to start? How does one use these new tools to their advantage to actually become successful? We look at cultivating entrepreneurship in the age of the freelancer economy, with my guest today, Doug DeVos, the President of Amway. Amway was founded on an entrepreneurial spirit principle. Starting in 1959, the founders, including Doug's own father, believed in a business model that people could have an accessible business of their very own. With over 21,000 employees in over 100 countries and territories, Amway also has Independent Business Owners that can work full and part time inside their own enterprises. Amway is able to provide many things inside of their company, such as manufacturing, research and development, and forecasting. Doug describes his family's background with Amway, and how the foundation of Amway applies to the future of work, now, more than ever. A very interesting part of this podcast describes Amway's 2015 Global Entrepreneurship Report. In the report, it is evident that the entrepreneurial spirit is alive and well! Many times, starting a business, especially a small business, can be halted before it is even started. Fears and insecurities of failure, lack of support, and knowledge, can all be hurdles faced as a person starts working inside a freelancer economy. Sometimes, it can take some creativity to build the confidence needed to move forward. Amway is a great example of independent business owners, being able to use a large company as a backbone for their business. Sometimes having a safe place, to grown and learn, enables individuals to cultivate that spirit Amway was founded on, a necessity to survive and thrive. . What you will learn in this episode Amway's 2015 Global Entrepreneurship Report Hurdles and risks in entrepreneurship Life stages and Entrepreneurship Difference between being a freelancer and an entrepreneur What are entrepreneurial characteristics? How people without an innate entrepreneurial spirit can grow in their organizations Innovation Ecosystems Technology in entrepreneurship The freelancer economy and the future Advice for new employees Links from the episode Amway Amway Global Amway Global Entrepreneurship Report (Music by Ronald Jenkees)

Today's Future of Work podcast is with Anne Raimondi the SVP of Strategy at Zendesk. The topic today is a little different than most of the topics covered on the podcast. Anne speaks on rethinking our personal and professional relationships. Our relationships drive what we do in our personal lives, and how we interact inside our companies. They are changing right along with the future of work. With advances in technology, we are finding that work is spreading into every aspect of our lives. Anne describes how instead of focusing on work-life balance, the focus should be on work-life integration and how it effects the relationships we build and maintain. Working with Zendesk for over two years, Anne's position could be described as, to make sure people are happy, work well together, and get things done. Zendesk provides a customer service platform and tools for companies to utilize in varies forms. Growing from around 400 employees, to around 1300 since Anne has been on board, Zendesk has maintained a focus on making sure they remain a great place to work. Anne shares her tips for creating technology boundaries at home and at the workplace. The thoughts shared in this podcast regarding Zendesk's focus on building authentic relationships in the workplace can be utilized in any organization! What you will learn in this episode How the concept of relationships are changing Work-life Balance vs Work-life Integration Creating technology boundaries What it means to be a working Mom Millennials effect on employee engagement What Zendesk does internally to help drive positive relationships Women in leadership roles Accessible Leadership Links from the episode @anneraimondi @Zendesk (Music by Ronald Jenkees)

Today's Future of Work Podcast is a very exciting topic! My guest is Mark Levy, the Global Head of Employee Experience at Airbnb. Airbnb has been making headlines lately, as they shifted their focus from a Human Resources Department to Employee Experience. Airbnb has core values that really put their employees first, and want them to feel like they belong with the company. During today's podcast, I sit down at their main campus, and you can feel the energy of their open floor and hear new programs being implemented as the podcast is recording. Airbnb is an alternative accommodation site that connects hosts and guests all over the world. Mark has spent over 20 years in Human Resources roles spanning his career. When Mark joined Airbnb, the Human Resources functions were split into multiple groups, which included talent, recruiting, and a group called "ground control" which was responsible for the workplace culture. Talk of bringing the departments together occurred, and Mark questioned, if Airbnb had a Customer Experience Group, why not create an Employee Experience Group? The Employee Experience was then created with new specializations, such as comp and benefits, facilities, and a food program. Mark discusses Airbnb's strategy for 2016, and how they plan on growing the company and their employee experience programs. What you will learn in this episode Is Employee Experience The Same As HR? Should All Organizations Have A Person In Charge Of Employee Experiences? What Does Airbnb Do To Create Employee Experiences? Why Is Employee Experience So Important? What Is It Like To Work At Airbnb? How Employee Experience Can Be Utilized In All Companies The Freedom In A Framework Structure Scaling Experiences Advice For Creating New Experiences In Any Workplace Links from the episode Airbnb.com Mark Levy on LinkedIn (Music by Ronald Jenkees)

The role of IT inside of an organization is transforming. With all of the new technologies being created and utilized in today's workplace, there are a lot of discussions how best to expand the organizations technology infrastructure. Today's guest on the Future of Work Podcast is Jim Fowler. Jim is the Chief Information Officer of General Electric. This podcast discusses how IT and the CIO role in particular, is now one of the most exciting departments of an organization. From device deployment, to production lines, and even keeping an organization secure by maintain badge security, IT touches many different activities within a company. Not only does IT touch employee facing functions, there is a lot of back end work, such as building new applications, technologies and analytics. Jim describes in detail how GE's IT department has worked closely with other departments to create new technologies to advance the company for the future of work. Jim has been with GE for over 15 years. GE is a conglomerate touching many industries from power to aircraft engines to healthcare. With over 300,000 employees in over 150 countries, Jim and his team lead all of the technology initiatives for the entire company. Jim discusses how role of IT has changed throughout the years. The business of IT used to be all about cost, how a company could be frugal in regards to IT to get the job done. Now, technology is not only necessary to work, but a right for employees to have access to, Jim describes how IT how grown with its recognized value. What we are seeing around the world, is how products are becoming more software defined. This is especially true for GE. What you will learn in this episode Trends in Technology How Technology is Impacting the Organization of the Future The Role of the CIO, and How IT roles will Evolve in the Future The Role of Corporate Culture and Leadership Rogue Technologies in the Workplace How GE is Evolving in the Future of Work How Technology is Shaping the Future of Work Cybersecurity in a Modern Workplace Links from the episode GE.com Jim Fowler on LinkedIn (Music by Ronald Jenkees)

Today on the Future of Work Podcast, my guest is Abhijit Bhaduri, the Chief Learning Officer of Wipro Group. Wipro has almost 170,000 employees around the world in IT services. Since Abhijit is the Chief Learning Officer, today's topic is all around the future of learning and careers. In his role, he prepares all of the employees in the company for the future so they can be "future ready." Abhijit's background has prepared him for his current role in the IT space, as he has to be able work with clients in any field. As the Chief Learning Officer, he is able to gather information with Wipro's customers, on where the future of work is going in their fields, and helps prepare their companies for the changes to come. Abhijit brings his insight to future learning. He speaks on how future learning will not be driving by others, but by what an individual wants to learn. Learning will come from our peers, as well as the accessibility of experts and leaders in the fields in which we want to acquire more knowledge from. What you will learn in this episode How the world of learning has changed and where it is going How Wipro is enabling continuous learning internally Empowering employees to create shared content The idea that "People Are the Next Big App" Pyramid of Skills Why education is facing challenges Why self-learning is crucial to the future of work Links from the episode abhijitbhaduri.com @AbhijitBhaduri Wipro.com (Music by Ronald Jenkees)

Today's Future of Work podcast guest is Ellyn Shook, the Chief Leadership and Human Resources Officer of Accenture. Accenture is a global professional services organization and has over 360,000 around the world. Their mission is to help improve the way the world works and lives, and lead the digital disruption on behalf of their clients. Ellyn is responsible for leading the global team of human resources experts, who aim to deliver exceptional employee experiences for Accenture's people. Today, we speak on talent practices for the 21st century. Accenture believes that the growth of their people, leads to the growth of their business. Ellyn has been with Accenture since 1988 and became a partner in 2003. She is also on a number of boards including the advisory board of Women in Business at Carlson School of Management at the University of Minnesota and the Women's Leadership Board of the Women and Public Policy program at Harvard's Kennedy School. Ellyn is helping lead how the workplace is changing, not just as Accenture, but around the world as well. What you will learn in this episode Importance of Experimenting and Testing Ideas in the Workplace The 4th Industrial Revolution Customized Experiences for Employees Changes in Annual Reviews, Bonuses, and Career Progression The Role of HR and Evolution How Companies are Moving Away From Multi Year Implementation Programs How Accenture is Crowd-sourcing Ideas Links from the episode Ellyn Shook on Twitter Ellyn Shook - Huffington Post Accenture.com (Music by Ronald Jenkees)

For the first Future of Work Podcast for 2016, I speak with David Rodriguez the Executive Vice President and Chief Human Resource Officer of Marriott International. The topic of this podcast is all around the business impact of employee health and wellness. This is a huge theme that we will see and increase in investment for 2016 and beyond. David provides insight on why Marriott is investing in health and wellness promotions, and the benefits of healthy employees who participate in these programs. With over 400,000 employees in their managed locations, Marriott spans 31 brands, across 100 countries all over the world. They are the largest hotel company in the world, knitted together by their people centric culture. David has been with the company since 1998, holding the Global CHRO title since 2006. Marriot was founded on the principles that if you take care of employees, they will in turn, take care of customers; employees feeling good about themselves will be inspired to serve others. It is this belief that is utilized for business effectiveness. David shares what Marriott has implemented, and gets personal as he shares how their programs literally saved his life after his battle with leukemia. Tune in to hear that story and much more! What you will learn in this episode How Marriott takes care of its people How Marriott became a Best Employer Attracting and Obtaining Top Talent How Health and Wellness Programs Are Used to Blend Generations The Role of Leadership in Health and Wellness Programs The Impact of Airbnb on the Hotel Industry Links from the episode Marriott Careers Marriott Jobs on YouTube (Music by Ronald Jenkees)

Alexis Gonzales-Black, former organizational design lead for Zappos, discusses the concept of Holacracy and its implementation at Zappos. She explores alternative organizational structures and highlights the benefits of self-organization and distributed authority. A must-listen for anyone interested in the future of work.