Radio Future Skills Academy

Hey everyone, welcome to another episode of Future Skills Academy Podcast with a Column by Arne van oosterom: I'm really excited to share something that's been on my mind for a while. We've all heard how technology—and more specifically AI—seems to be creeping into every corner of our lives. I mean, it's not just about writing blog posts or crunching numbers anymore. AI is creating art, music, film scripts, and sometimes it's even doing it better or faster than humans can. Which is both amazing and, let's be honest, a little unsettling. Now, of course, there's a lot of worry out there: "Are we losing our jobs to robots?" "Will we still need human writers, painters, directors, or composers?" And I totally get it. There's a sense that we're on the brink of something major, something that might leave a lot of us feeling redundant. But here's the twist: I actually think this shift is going to make real human creativity even more precious. Why? Because, at the end of the day, it's our lived experiences that make what we create truly meaningful. Look, if one day we were to find out that Van Gogh, for instance, was never a real person—that all the stories about his struggles and triumphs were just some elaborate AI fabrication—do you think his paintings would still hold the same weight? Probably not. The beauty of Van Gogh's art isn't just in the swirls of paint on the canvas. It's in knowing he was this real, troubled, passionate individual who poured his heart out in every brushstroke. That's the kind of depth that comes from having a mother you've loved and lost, or from breaking your leg and spending a miserable six weeks on crutches. It's from the late-night talks with friends that shift your perspective on the world, and from growing up in a certain neighborhood at a certain time. All of that seeps into your art—your words, your melodies, your films, your sculptures—and it resonates with people, because they can sense the realness. AI, for all its brilliance, doesn't have that. It doesn't have a mother. It doesn't know grief, or heartbreak, or the joy you feel when a friend drops by unexpectedly. AI might emulate these feelings, but that's all it is—an emulation. It can piece together a scene of heartbreak, add some atmospheric music, and calculate the perfect angle for a shot in a film, but it's doing that from data points and patterns, not from actual tears or heartbreak. This is why I believe the stories and creations that come from human hands—from the sweat and tears, the late nights and the real mistakes—are only going to become more valuable. When everything around us is generated by a machine, we'll crave the tangible evidence of a human life lived and poured into art. It will stand out. People will look for that spark that says, "Someone was actually here. They felt this. They went through something and this is what came out." Yes, AI can replace many tasks that human beings do. It can do so quickly, often efficiently. And I don't doubt we'll see entire films or albums generated by code. Some might be popular or go viral. But at the same time, the more AI can do, the more we'll care about the things it can't. The more we'll want to see that authentic brushstroke or hear the raw crack in a singer's voice that came from a real heartbreak. So am I worried? Not really. I think it's going to force us to be clearer and more deliberate about what we bring to the table. We'll need to dig deeper into our experiences—our pains, our joys, our perspectives—and figure out how to translate them into something that matters to other people. That's the true essence of creativity, isn't it? You live, you learn, and you turn that into something that might resonate with someone else down the road. AI can do a lot, but it simply can't live. That's it from me for today. Thanks for tuning in to Creative Leaders Unplugged. Remember, the real magic isn't just in the final painting or the perfectly crafted track—it's in who we are and what we've gone through to make it. And that's something no robot will ever replicate.

Annika Madejska, a designer focusing on ethical technology and AI, shares her insights on living with ADHD and the meaning of 'ethical debt.' She discusses the challenges of feeling like a misfit while thriving in a system, emphasizing the connection between neurodiversity and creativity. Annika highlights the moral implications of technology and advocates for a shift towards ethical practices in AI development. Her personal journey reveals how embracing one’s unique identity can lead to innovation and deeper understanding in a rapidly evolving tech landscape.

Welcome to this week's Editorial. I'm thrilled you're joining me today. I want to dive into a topic that's central to how we innovate, lead, and navigate our constantly changing world. And the metaphor I love using for this is the image of a tightrope walker. So, picture yourself on a tightrope, arms stretched out, wobbling just enough to keep your balance. It's a little scary, but it's also exhilarating, right? Because you're not frozen in place—you're in motion, you're making micro-adjustments, constantly shifting between the pull of order on one side and the lure of chaos on the other. That's the sweet spot where the magic happens. Today, we're going to explore why it's so powerful to hang out at this "edge of chaos", what change blindness is and how it can trip us up if we're not careful, and how all of this helps us become better leaders and innovators. Balancing on the Edge of Chaos Let's start with this idea of the edge of chaos. I love how complexity science describes it as a sweet spot between rigid order and total mayhem. On one side, if things are too structured—like an organization with layers upon layers of bureaucracy—creativity gets stifled. People get stuck following the same old processes, or they're terrified of breaking the rules. On the other side, if there's too much chaos, everything becomes so scattered that no real progress is made. It's like everyone's running around in different directions without a shared purpose. But right at the edge? That's where we get both innovation and stability. There's enough structure to keep us moving together, but enough freedom to experiment and try bold ideas. Nature offers plenty of examples: there's a well-known concept called the intermediate disturbance hypothesis, which basically shows that ecosystems hit peak biodiversity—peak life—when there's a moderate amount of disruption. Too little disturbance, and the system gets stale. Too much, and it collapses. The same logic applies to businesses and teams. Think of a company like Google. They famously gave employees "20% time" to explore big, wild ideas. That was a bit of chaos sprinkled into their daily work. But they also had a framework in place—enough organization to decide which of these ideas would move forward. It wasn't anarchy, but it wasn't stifling order, either. It was a dynamic balance, right on that edge. When Order Becomes a Straightjacket Now, I want to be clear: order by itself isn't a bad thing. We need some structure to keep us grounded and consistent. The problem is when order turns into a straightjacket, when people say, "We've always done it this way," and shut down new ideas. In some organizations, there's a heavy reliance on rules, processes, and top-down directives. That can create efficiency in the short run, but it can also kill spontaneity and discourage experimentation. Leaders who micromanage end up with teams that follow the script but don't bother to innovate. Everyone's so busy coloring inside the lines that no one asks, "Hey, can we draw something completely different?" I'm guessing you've seen this or felt this before—times when rigid policies or endless approvals made it feel impossible to introduce new thinking. So yes, order is useful—until it drains our ability to adapt. When Chaos Becomes… Well, Chaos On the flip side, we have chaos. In small doses, chaos is amazing for creativity because it lets us wander off the beaten path. But when everything is "anything goes," we can get stuck spinning our wheels. For example, you might have a startup where there are zero rules—everyone's always prototyping the next big thing, but no one's thinking about actually implementing. That's fun for a while, but eventually, the team burns out or runs out of cash because there's no strategy. I like to remind people: Innovation without a framework can lead to a lack of follow-through. You need some structure to ensure your brilliant ideas don't end up collecting dust. Nature also shows us this danger. If storms or fires are too frequent, even the hardiest species can't survive. There has to be enough calm between disruptions to stabilize and grow. Understanding Change Blindness So, we know we need to walk that tightrope, balancing between too much structure and too much chaos. But here's a twist: what if we don't even see the rope changing beneath our feet? That's where a concept called change blindness comes in. Change blindness is this fascinating phenomenon where we fail to notice slow, subtle shifts happening right in front of us. If something changes slowly or in small increments, it can sneak by us undetected. Psychologists have run experiments showing that people can miss huge alterations in a scene if those alterations happen gradually. Translate that to the business or leadership world: you might be so focused on day-to-day tasks that you miss a major shift in customer behavior, technology, or even in your own team's morale. Think about Kodak: they invented the first digital camera but didn't quite act on that technology. By the time they realized how big digital would become, other players had seized the opportunity. Or Blockbuster—yes, they saw Netflix coming, but they didn't move quickly enough to adapt because the change felt gradual… until it wasn't. We often say, "In hindsight, it was so obvious." But it's only obvious later. In the moment, we're often blind to the slow creep of change—like the proverbial frog in slowly heating water. Leading on the Tightrope So how do we get better at walking the tightrope, staying on that edge of chaos while also combating change blindness? Here are a few practices that come to mind: 1. Stay Curious and Keep Scanning the Horizon Make it a habit to look beyond immediate tasks. Ask yourself and your team, "What's changing around us, even if it's subtle? Is there a shift in customer tastes? Is there a new technology lurking in the background?" The more we train ourselves to notice small shifts, the more likely we'll adapt before a crisis hits. 2. Create a Culture of Experimentation Give people space to try new things—but put some parameters in place. Let's say you have a monthly "innovation sprint" where teams can tackle any challenge they want. At the end of the sprint, they share results. That's enough structure to keep it focused, but enough freedom that people can run wild with ideas. 3. Beware of Red Tape If you find yourself or your organization saying, "This is how we do it, period," that's a red flag. Question whether certain processes might be outdated. Does every little decision really need six levels of approval? 4. Don't Fear Course Corrections A tightrope walker is constantly shifting. Likewise, leaders should be comfortable saying, "We tried it; it didn't work. Let's adjust." Admitting mistakes or pivoting isn't a sign of weakness; it's how you avoid the extremes of order or chaos. 5. Invite Diverse Perspectives One of the best ways to beat change blindness is to surround yourself with people who see things differently. Encourage your teams—and even your customers or external partners—to challenge your assumptions. Sometimes a fresh set of eyes can catch that slow-moving shift you've overlooked. Why This Matters for Your Future We're in a period where massive shifts are happening globally—technology, climate change, social values, you name it. Traditional hierarchies that we inherited from the Industrial Revolution are slowly fading. We're seeing more small, interconnected teams and ecosystems of small companies working together, rather than one big monolith controlling everything. Technology now allows even a tiny startup to have a global impact. In this world, being flexible, perceptive, and collaborative isn't just nice—it's non-negotiable. Thanks so much for tuning in. I hope this editorial has sparked some new ideas or at least given you a fresh perspective on how to navigate our crazy, ever-evolving world. Next time you feel the wobble under your feet, remind yourself: it's not about standing still—it's about making those micro-adjustments, staying curious, and leaning just enough into both order and chaos to keep moving forward. Until next week, remember to keep that creative energy flowing—and I'll catch you on the next episode of the Creative Leadership Podcast. Take care, everyone!

In this episode, we explore the concept of "conceptual dyslexia" with Samuel West, the founder of the Museum of Failure. We discuss how this term illuminates the cognitive processes of creative thinkers who connect diverse concepts, enhancing our understanding of the world. Samuel shares insights on navigating creativity amidst uncertainty, emphasizing the delicate balance between comfort and critical thinking. Our conversation delves into the influence of context on identity and behavior, revealing how we adapt in different environments. One standout moment is Samuel's introduction of "Failure No. 5," a perfume that embodies failure, celebrating the creative potential found in setbacks. We also challenge contemporary marketing norms, contemplating the possibility of launching products without social media's influence. This episode invites listeners to embrace resilience and curiosity, inspiring a deeper appreciation for the intricacies of creativity and personal growth.

Jim Kalbach is the Chief Evangelist at Mural 00:00:08 Intro / Chatting / Holiday Reflections 00:02:40 Introducing Jim Kalbach 00:04:20 The Influence of Jazz 00:04:25 Comfort with Uncertainty 00:07:26 The Role of Language 00:09:48 The Nature of Truth 00:10:20 The Importance of Art 00:13:42 Jim's Journey to Mural 00:14:43 Defining Creativity 00:18:28 Music as a Creative Process 00:21:13 Embracing Nonlinearity 00:22:50 The Future of Organizations 00:26:54 Managing Uncertainty in Business 00:33:11 Neurodiversity in the Workplace 00:36:31 The Shift Towards Imagination 00:42:04 The Impact of AI 00:50:38 The Need for Balance 00:57:49 Navigating Change 01:01:57 Personal Growth and Change 01:17:44 Rethinking Business Structures 01:23:26 Closing Thoughts and Reflections

With Duncan Wardle, the former head of innovation and creativity at Disney, we delve into the essence of creative leadership. Duncan shares insights on unlocking creativity in everyone, emphasizing the importance of playfulness and personal narratives. We explore interactive exercises that highlight the relationship between lived experiences and creativity, while discussing his newly published book that offers practical tools for nurturing creative potential. Duncan challenges traditional education paradigms and advocates for a mindset that embraces empathy, curiosity, and intuition. This engaging discussion promises inspiration for anyone eager to enhance their creative abilities and rethink leadership in today's evolving landscape.

Anderson Gomes da Silva, Head of Product Design at Bol.com, shares his journey from a Brazilian gaming enthusiast to a design leader. He introduces the "Flower Analogy," illustrating the dangers of over-organization in teams, warning that too much structure can stifle creativity. Anderson intertwines his love for gaming with leadership techniques, emphasizing the balance of chaos and order. He also delves into the evolution of design principles in problem-solving and the transformative role of automation in fostering innovation.

Curiosity and Authenticity: Foundations of Modern Leadership leaders are increasingly challenged to balance innovation with empathy. Ewelina Polińska Nadra, an innovation manager and mother, exemplifies how curiosity and authenticity can serve as the cornerstones of effective leadership. Her journey offers valuable insights into integrating personal values with professional practices. Curiosity: The Catalyst for Growth Ewelina's life is a testament to the transformative power of curiosity. From exploring the depths of marketing to spontaneously diving into triathlons, her inquisitive nature propels her forward. For leaders, this relentless drive to ask questions, explore new avenues, and embrace the unknown fosters creativity and adaptability—qualities essential in industries undergoing constant change. Authenticity in Leadership Equally central to Ewelina's philosophy is authenticity. She believes in bringing her whole self to work, acknowledging the inseparable link between personal and professional lives. By sharing her vulnerabilities—whether admitting to a bad day or drawing parallels between parenting and management—she creates an environment where others feel safe to be themselves. This approach humanizes leadership and fosters trust and openness among team members. Lessons from Parenting Ewelina's experiences as a mother deeply influence her leadership style. She has learned to adapt her communication, offer tailored support, and respect individual differences—skills directly transferable to managing a diverse team. Her emphasis on creating a "brave space" encourages team members to take risks, voice dissenting opinions, and grow. The Future of Leadership As workplaces evolve, leaders must embrace a more holistic approach. Curiosity drives innovation, while authenticity builds connection and trust. Together, they form a powerful combination that enables leaders to navigate complexity while empowering their teams. Ewelina's story reminds us that leadership is not about perfection but about presence, curiosity, and a commitment to continuous learning—both about the world and oneself. As she succinctly puts it, "You can't be authentic if you don't know yourself." In a world that demands both innovation and empathy, her insights offer a roadmap for leaders seeking to inspire and lead with integrity.

Serious Attention to Touch When screens often mediate our interactions, the profound significance of touch in our lives can easily be overlooked. Ari Elefterin, a transdisciplinary designer and somatic researcher, is passionately exploring this very terrain. Through their project "Touch Starved," Ari delves into our intrinsic need for tactile connection, aiming to reintegrate touch into our daily experiences. "Touch Starved" isn't just a project; it's a movement. It encompasses workshops like "Being in Touch" and introduces innovative tools such as the "SAT: Serious Attention to Touch" seating device. These initiatives offer designers and technologists a framework to recognize and address their physiological needs, encouraging them to become "body innovators." At the heart of Ari's work lies the concept of embodied cognition—the idea that our thoughts and behaviors are deeply influenced by our physical experiences and interactions with the environment. This perspective challenges the traditional separation of mind and body, suggesting that our cognition is not just housed in our brains but is a dynamic interplay between our bodies and surroundings. Ari's approach resonates with themes from Annie Murphy Paul's "The Extended Mind: The Power of Thinking Outside the Brain," which explores how tools, environments, and social interactions extend our cognitive processes beyond the confines of our brains. By emphasizing touch and bodily engagement, "Touch Starved" exemplifies how design can harness embodied cognition to create more holistic and human-centered experiences. Incorporating touch into design practices addresses the sensory deprivation prevalent in modern workplaces and promotes well-being and creativity. By acknowledging and integrating our innate human needs, initiatives like "Touch Starved" pave the way for environments that are more responsive to the full spectrum of human experience. Ari's work serves as a poignant reminder of the importance of touch in our lives. By reconnecting with this fundamental sense, we can foster deeper connections with ourselves and others, leading to more meaningful and fulfilling experiences.

Creating a Brave Space for Creative Minds In the latest episode of the Creative Leaders Unplugged Podcast, we explored an inspiring concept for fostering creativity: the "brave space." Unlike a "safe space," which aims to protect participants, a brave space encourages individuals to bring forward their unique perspectives and unconventional ideas. This kind of environment is critical, especially for highly creative people, who often find themselves navigating a world that doesn't fully accommodate their varied interests or unique ways of thinking. Creativity often comes with a wiring that's, as our guest Rachel Davis put it, a bit "neuro-spicy." Many creative professionals resonate with having diverse hobbies, passionate interests, and, sometimes, neurodiverse characteristics like ADHD. While this wiring can feel out of place in structured, traditional environments, it can thrive in a brave space where differences are celebrated and collaboration is encouraged. In the episode, we talk about how "making thoughts visible" plays a central role in creative work. For creatives, turning ideas into tangible forms allows them to better communicate with others and refine their concepts. This brave space environment nurtures self-acceptance and continuous curiosity, which allows these individuals to do their best work. When creative thinkers have the freedom to explore their interests without pressure to conform, the result is often powerful, transformative innovation. The brave space is not only a mindset but a culture that creative organizations can build. It's a reminder that fostering an atmosphere of openness, acceptance, and courage to express "weirdness" could be the secret ingredient to groundbreaking ideas.