Fintech Impact

In this 120th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Melika Hope, Head of Product for Small Business and Self-Employed Group at Intuit. Intuit is the world’s largest provider of accounting software. Melika Hope talks about how Intuit has managed to, through customer focus, continuously innovate up it’s product. Episode Highlights: ● 00:48 – Melika Hope explains what Intuit is. ● 02:36 – How did Intuit start and develop to where they are today? ● 03:53 – What does Melika Hope do on a day-to-day basis? ● 05:35 – What are some of the bigger product steps that she has taken with Intuit in recent memory? ● 11:23 – How do they gather information from end-users? ● 14:12 – How do their ideas end up getting implemented? ● 16:00 – Average features get built with speed, typically within weeks or months. ● 17:30 – What types of businesses do they consider as ideal candidates? ● 19:45 – Where do the people at the top put their input? ● 21:33 – What is the cloud adoption rate from the desktop products? ● 23:07 – Where does she feel the challenges are in her position and what goes into product decisions? ● 26:09 – What would Melika Hope change in her business or industry? ● 27:44 – What have been the biggest challenges that Melika has faced? ● 29:12 – What gets Melika Hope excited about her work every day? 3 Key Points 1. After the 10% subsidy for payroll taxes that was announced during COVID-19, her payroll team built out the calculations to support all the complex rules that are associated with that and has released it to market. 2. Cash flow management is such a critical area that small businesses are affected by, especially after COVID-19. 3. To gather data and be customer-centric they use their Follow Me Home component, multiple user sessions, and rapid prototyping. Tweetable Quotes: ● (Intuit) “We produce TurboTax. That is a product we build in Canada and the United States. We have professional tax products and we also have QuickBooks, which is our primary product that serves the small business sector.” – Melika Hope ● (QuickBooks) “It covers a number of different components, automates complex tasks, allows people to work together, it allows users to work anywhere and anytime from the cloud.” – Melika Hope ● “My team covers, within Canada, the QuickBooks online platform, the mobile app, the payments platform, the QuickBooks online payroll product, and the self-employed products.” – Melika Hope Resources Mentioned: ● Facebook – Jason Pereira’s Facebook ● LinkedIn – Jason Pereira’s LinkedIn ● FintechImpact.co – Website for Fintech Impact ● JasonPereira.ca – Sign up for Jason Pereira’s newsletter ● Linkedin – Melika Hope’s ● Intuit – Website for Intuit  Hosted on Acast. See acast.com/privacy for more information.

In this 119th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Alex Lazarow, Venture Capitalist and Investment Director at Cathay Innovation and Author of the book Out-Innovate: How Global Entrepreneurs--from Delhi to Detroit--Are Rewriting the Rules of Silicon Valley. Alex Lazarow talks about how entrepreneurs around the world approach various problems differently in order to achieve success. Episode Highlights: ● 00:24 – Jason Pereira introduces Alex Lazarow. ● 01:21 – Alex Lazarow talks about his book Out Innovate. ● 03:46 – What is a ‘camel’ company? ● 04:58 – Alex talks about what can be learned from Grubhub. ● 06:00 – Alex and Jason talk about the concept of ‘blitz scaling’ and Company types that it is applicable to. ● 09:26 – How many companies did he talk to when writing his book? ● 10:36 – What is going on in North Korea in the fintech scene? ● 12:41 – What is the most unconventional story of how a company grew that Alex heard when writing his book? ● 15:53 – Alex talks about a theme in his book about advantages that emerge from challenges. ● 17:33 – What are recurring themes did Alex notice when working on his Book Out-Innovate? ● 22:29 – North America has a lot of problems that need to be solved by companies with lessons learned from around the world. ● 24:43 – What would Alex Lazarow change in his business or industry? ● 25:34 – What have been the biggest challenges that Alex has faced? ● 27:24 – What kept Alex going and not giving up while writing his book? 3 Key Points 1. Alex Lazarow’s term ‘the camel’ is like the term ‘unicorn,’ but instead it is businesses labeled a ‘real animal’ that can sustain in harshest environments by building a business model that works, managing costs and burn, and by taking a long-term view. 2. Within a context of adversity, there are advantages that come about. 3. The best entrepreneurs are creators, not disruptors. Tweetable Quotes: ● “I work for a firm called Cathay Innovation, a globally-focused venture firm that invests across Asia, Europe, North American, and Africa. But, outside of work, I’ve been teaching an MBA class.” – Alex Lazarow ● “Outside the (Silicon) Valley, I coined the term ‘the camel,’ it is this idea of balanced growth, businesses that still want to grow really fast. But, still infuse their business with sustainability and resilience.” – Alex Lazarow ● (Out-Innovate book) “This is a 2-year effort. I interviewed about 200 entrepreneurs from around the world.” – Alex Lazarow Resources Mentioned: ● Facebook – Jason Pereira’s Facebook ● LinkedIn – Jason Pereira’s LinkedIn ● FintechImpact.co – Website for Fintech Impact ● JasonPereira.ca – Sign up for Jason Pereira’s newsletter ● Linkedin – Alex Lazarow’s Linkedin ● Cathay Innovation – Website for Cathay Innovation ● Out-Innovate – Alex Lazarow’s Book  Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 118th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Matt Alston, COO & Co-Founder at Surex, an online digital insurance broker that caters to home, auto, and various forms of casualty, seeking to digitize the entire consumer experience. Matt Alston explains the origin of Surex, the solutions that it provides to its users, increasing automation to compete long-term, and providing intelligent distribution. Episode Highlights: ● 00:16 – Jason Pereira introduces Matt Alston and what Surex is. ● 00:43 – Matt Alston explains what Surex is and its history. ● 01:54 – What opportunity did Matt see that he needed to take advantage of? ● 03:33 – What exactly does Surex’s app do? ● 04:02 – What does the experience look like when applying for insurance? ● 04:58 – Matt talks about focusing on quote accuracy and working with the carriers they work with. ● 08:27 – What was the experience like with the carrier that embraced Surex the most and ones they convinced? ● 12:41 – How agreeable are carriers in updating their automation and digitizing? ● 16:18 – Matt Alston says that when it comes to disruption, ‘only the paranoid survives.’ ● 20:03 – Companies need to focus on their customers. ● 20:36 – Matt Alston talks about Surex’s artificial intelligence strategies. ● 24:25 – Surex wanted to be viewed by carriers as intelligent distribution. ● 25:50 – Their advisors don’t just sell on price. ● 27:22 – What would Matt Alston change in his business or industry? ● 29:22 – What have been the biggest challenges that Matt has faced? ● 31:24 – What is the most exciting thing that he is working on? 3 Key Points 1. Surex currently covers insurance for primary homeowners, auto insurance, personal auto, tenant & condo, and they are building out landlord insurance covering rental properties, boats, motorcycles, and travel trailers. 2. Surex works with 14 different carriers. 3. 30% of Surex’s back office transactions are automated. They are trying to get that to 85%-90% over the next year. Tweetable Quotes: ● “Surex is a digital brokerage. We operate across Canada. We’re basically nationwide minus Quebec and a couple of the provinces in Atlantic Canada.” – Matt Alston ● “We provide a transparent way for Canadians to be able to quote, compare prices, coverage, and buy online for home and auto insurance.” – Matt Alston ● “If you are quoting, say, one vehicle, one driver, it will take you five minutes to complete your quote and get your offers. Depending on the province you’re in, you will get anywhere from 6-12 different offers for insurance.” – Matt Alston Resources Mentioned: ● Facebook – Jason Pereira’s Facebook ● LinkedIn – Jason Pereira’s LinkedIn ● FintechImpact.co – Website for Fintech Impact ● JasonPereira.ca – Sign up for Jason Pereira’s newsletter ● Linkedin – Matt Alston ● Surex – Website for Surex Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 117th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Dan Doney, CEO of Securrency, a blockchain-enabled tokenization platform that bakes compliance into the actual token. This enables the token to represent the actual asset and simultaneously has rules set around who can participate, what the issuance policies are, and what government regulations come into play. Episode Highlights: ● 00:13 – Jason Pereira introduces Dan Doney and what Securrency is, ● 00:52 – Dan Doney explains Securrency. ● 02:21 – How and why did Securrency get started? ● 08:19 – What is the ideal situation for blockchain tokenization? ● 11:02 – What is happening with the WisdomTree investment in Securrency and innovations in the blockchain space? ● 17:16 – How do liquidity rules apply to Securrency? ● 18:32 – The boundary is only formed by the qualifications of the users and the instruments that they care trading and whether there is a match. ● 19:18 – Jason and Dan talk about securitization of real estate and usership. ● 24:47 – What would Dan Doney change in his business or industry? ● 28:34 – What have been the biggest challenges that Dan has faced? ● 30:30 – What is the most exciting thing that he is working on? 3 Key Points 1. Securrency patented a concept that allows you to flexibly generate an easy user interface to drag-and-drop rule sets so lawyers and regulators can see the frameworks to enforce global securities regulations. 2. Banks spend $240 billion a year on compliance. 3. If a venueless boundary can be created for rules and enforcement of rules, do you really need to have a central location under which the exchange takes place? Tweetable Quotes: ● “We emphasize specifically interoperability and one of our hallmark components is the ability to link existing financial service networks to the blockchain space.” – Dan Doney ● “The tokens know what they are allowed to do and they only allow themselves to participate in transactions between known and qualified parties, regardless of the type of instruments.” – Dan Doney ● “What you want is a global venue where the instrument itself knows what the rules are and it is able to enforce the rules without boundaries, or at least the only boundary is the regulatory framework that applies for the instrument and any participants in the trade.” – Dan Doney Resources Mentioned: ● Facebook – Jason Pereira’s Facebook ● LinkedIn – Jason Pereira’s LinkedIn ● FintechImpact.co – Website for Fintech Impact ● JasonPereira.ca – Sign up for Jason Pereira’s newsletter ● Linkedin – Dan Doney’s● Securrency – Website for Securrency  Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 116th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Giles Sutherland, Managing Director for Growth Markets at Carta. Carta is a provider of underlining payment infrastructure for various players in the market, including many well-known fintechs. Episode Highlights: ● 00:37 – Giles Sutherland defines Carta and what it provides. ● 03:21 – What led the founders of Carta to create it? ● 08:34 – Giles provides some examples of companies that might be recognized that have utilized their service. ● 14:48 – What other sectors of the economy has Carta gone after to support? ● 21:17 – What is Carta’s unique value proposition? ● 25:19: – Why did the company begin its efforts in Europe? ● 31:39 – Platforms are baking in the proper security as necessary. ● 33:52 – Under 10% of process flows are touching a bank. ● 35:18 – It is roughly a 6-year process to upgrade platform systems. ● 37:03 – What would Giles Sutherland change in his business or industry? ● 39:48: – What have been the biggest challenges that Giles has faced? ● 41:45: – What is the most exciting thing that he is working on? 3 Key Points 1. Carta refers to themselves as ‘the engine powering some of these neo-banks or fintechs. 2. Carta’s business model is a service model in an infrastructure play. 3. Banks are spending billions of dollars on their IT and infrastructure. But, three-quarters of it is just going to maintain systems. Tweetable Quotes: ● “The reality is, almost all banks actually outsource the equivalent processing functionality. So, the merchant is outsourcing the processing of that, let’s say, accepting transaction to accept payments or receive payments.” – Giles Sutherland ● “The average consumer though, wouldn’t be aware of the fact that their life savings are in a bank with extinct programming language actually holding it all together.” – Giles Sutherland ● “You’ve got the new guys coming in to disrupt. Great, we want to sell them some technology that can enable them. The banks don’t want to let go quite so easily? No problem. We can use that technology to help banks.” – Giles Sutherland Resources Mentioned: ● Facebook – Jason Pereira’s Facebook ● LinkedIn – Jason Pereira’s LinkedIn ● FintechImpact.co – Website for Fintech Impact ● JasonPereira.ca – Sign up for Jason Pereira’s newsletter ● Linkedin – Giles Sutherland’s ● Carta – Website for Carta Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 115th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews J. Gaston Siri, Chief Executive Officer at SideDrawer and Jamie R. Wolkove, Vice President Sales & Marketing at SideDrawer. SideDrawer is an app and platform based in Toronto, Ontario, Canada that allows you to store all the stuff in your life in one place, not just as pdf files, but with intelligence to drive action and support. Episode Highlights: ● 00:56: – J. Gaston Siri and Jamie R. Wolkove define Sidedrawer and how it got started. ● 05:18: – What is SideDrawer doing to drive engagement with users? ● 07:38: – SideDrawer is implementing feedback that they are getting in the field from users. ● 08:59: – Jason Pereira defines ‘metadata’ and how it works with SideDrawer. ● 09:54: – What types of challenges and pushback have they gotten from people concerned about data security? ● 14:04: – How is the pricing model for SideDrawer laid out? ● 16:10: – How is SideDrawer tackling concerns about data security? ● 21:35: – J. Gaston Siri and Jamie R. Wolkove discuss the information acquisition side of SideDrawer. ● 23:43: – Is SideDrawer looking at using personal financial management tools? ● 28:48: – It is not just up to the end-user to upload all the data it is also on the professional service provider to do as well. ● 29:19: – How do executors get access to a deceased user’s SideDrawer? ● 31:27: – What would they change in their business or industry? ● 32:48: – What has been the biggest challenge to get the company where it is today? ● 33:51: – What is the most exciting thing that they are working on? 3 Key Points 1. Metadata is another point of data surrounding a digital file that is of relevance. 2. SideDrawer can help you save money and protect your assets and your entire portfolio. 3. SideDrawer’s entire production infrastructure online is serverless, making it less susceptible to hacking than other financial institutions. Tweetable Quotes: ● (SideDrawer) “Now you have a place in which you can organize your entire life on a weekly basis, daily basis, monthly basis, whatever the timeframe would be.” – J. Gaston Siri ● “When you look at SideDrawer, not only do you have the organization guardrails that we are giving you to help you organize better. But on top of that, we’re essentially giving you all this ability to load that meta data.” – J. Gaston Siri ● “If we can actually help you identify where you should actually be in terms of the right size in your insurance policies, then that is a benefit that we can give you.” – J. Gaston Siri Resources Mentioned: ● Facebook – Jason Pereira’s ● LinkedIn – Jason Pereira’s ● FintechImpact.co – Fintech Impact ● JasonPereira.ca – Jason Pereira’s newsletter ● Linkedin – J. Gaston Siri’s ● Linkedin – Jamie R. Wolkove’s ● Sidedrawer – Website Sidedrawer Full Transcript Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 114th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Neil Sheehan and Awaad Amir who both work in the roles of Research & Advisory at Celent. Celent is a consultant to large financial and Fortune 500 institutions that deals with how they can better adapt to technological challenges that they are facing. Awaad Amir and Neil Sheehan discuss the uses and developments of voice activation. Episode Highlights: ● 01:15 – Neal Sheehan and Awaad Amir define Celent and how it got started. ● 02:43 – Why was Celent created as an offshoot of Oliver Wyman? ● 04:28 – What kind of developments have they seen arising with voice? ● 08:23 – They discuss some of the obstacles that voice has to overcome still. ● 13:14 – What are some of the use cases for voice? ● 19:22: – How many banks in Canada and the United States are using Virtual assistants? ● 22:50 – Voice accuracy and privacy issues are still not fully resolved. ● 24:53 – What is involved on the backend for delivering the best experience? ● 27:11 – Clean data is crucial to build new initiatives and products. ● 32:53 – Innovation labs are important for banks to create new solutions. ● 35:26 – What would they change in their business or industry? ● 37:17: – What have been the biggest challenges that they face? ● 41:31: – What is the most exciting thing that they are working on? 3 Key Points 1. All the major banks in Canada and the United States are experimenting with voice interactions. 2. We have the legal right to our data and to have it requested in a reasonable amount of time. 3. The industry needs to continue to educate those that use their services. Tweetable Quotes: ● “Celent is a technology research and advisory firm that is a subsidiary of Oliver Wyman, which is a global management consulting firm.” – Awaad Amir ● “We do have a software application on our website that is called VendorMatch where vendors can go on and put their applications on there, put a demo, a white sheet, any type of information on facts on the products.” – Neil Sheehan ● “What is so unique about voice, unlike desktop, mobile computing, it is an interface that the user has to learn. So, the voice kind of flips that around where it is the natural language of the person.” – Awaad Amir Resources Mentioned: ● Facebook – Jason Pereira’s ● LinkedIn – Jason Pereira’s ● FintechImpact.co – Website ● JasonPereira.ca – Jason Pereira’s newsletter ● Linkedin – Neil Sheehan’s ● Linkedin – Awaad Amir’s ● Celent – Website● VendorMatch –Webpage for Celent Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 113th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Zack Brown, Vice President of Sales at Dialogue in Montreal. Dialogue is a telehealth service that enables you to access healthcare right from your smart phone in a fast, user-friendly, and convenient manner. Zack Brown discusses how Dialogue began, how they service their ideal customers, and the benefits of Dialogue. Episode Highlights: ● 00:55: – Zack Brown defines Dialogue and how it got started. ● 01:59: – What is the origin of Dialogue? ● 04:44: – What are the main uses for the app? ● 10:51: – How is focusing on the employer market working out for Dialogue? ● 17:50: – Why was Germany the first non-domestic expansion of Dialogue? ● 20:15: – What has the user feedback been looking like? ● 22:38: – What would Zack Brown change in his business or industry? ● 23:31: – What has been the biggest challenge to get the company where it is today? ● 25:17: – What is the most exciting thing that they are working on? 3 Key Points 1. When using the Dialogue app you can contact a healthcare practitioner within minutes and receive services such as prescriptions, lab requisitions, navigation through the healthcare system, and referrals to a specialist. 2. Employers are paying for Dialogue’s service to help reduce absenteeism. 3. Dialogue’s Net Promoter Score feedback metric is on par with Apple and Tesla. Tweetable Quotes: ● “We are a virtual healthcare company. We are headquartered in Montreal with operations all over Canada as well as in Germany.” – Zack Brown ● “We are focused exclusively on working with business leaders, HR leaders, in effectively large groups to provide services at scale and to add value to the user, the patient, and as well as the payer.” – Zack Brown ● (Using Dialogue) “On average, users report saving more than four hours per interaction.” – Zack Brown Resources Mentioned: ● Facebook – Jason Pereira’s ● LinkedIn – Jason Pereira’s ● FintechImpact.co – Website● JasonPereira.ca – Jason Pereira’s newsletter ● Linkedin – Zack Brown’s ● Dialogue – Website ● Linkedin – Dialogue’sFull Transcript Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 112th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host welcomes Natalie Sunderland, Chief Marketing Officer of Addepar, to talk about embracing risk, the benefits of technology, and the importance of advancing data reporting in wealth management. Episode Highlights: ● 01:03: – Addepar is a wealth management platform that specializes in data aggregation and performance reporting that currently has $1.7 trillion being managed on the platform. ● 02:10: – Addepar was founded in the wake of the financial crisis when the founder was struggling to understand how the crisis was impacting their assets. ● 03:53: – Getting a complete picture and understanding your assets is even more difficult now that people often split up their assets into different accounts, different financial institutions, and with different wealth managers. ● 05:22: – Financial advisors are limited in the advice they can give clients by the legacy software and tools they have. ● 06:40: – Addepar strives to create a friction-free experience for wealth managers and their clients, including the use of a mobile app. ● 08:50: – Addepar’s core value proposition is to aim to serve those who manage wealth and allow them to create tailored conversations with their clients. ● 10:08: – The Addepar interface is referred to as “Apple lite” and is very intuitive. ● 10:58: – The platform is customizable and allows wealth managers to include their own branding on reports. ● 13:55: – Having a personal conversation with your financial advisor shouldn’t be reserved only for those with ultra-high net worth. ● 15:42: – Advisors have said that with Addepar, activities that used to take them days now only take them hours or even minutes to complete. ● 17:10: – Addepar has built over 200 pipes from scratch to different banks to ensure they have the highest quality data rather than using scrapers. ● 21:42: – If Natalie could change one thing it would be to help these firms to embrace more risk. ● 22:48: – The biggest challenge for Natalie has been building a story for a company that is 10 years old, and also helping the market understand that Addepar isn’t a niche product or solution. ● 24:40: – Natalie is most excited about the investment they’re making to improve the experience for clients who use the platform, and the overall data opportunity. 3 Key Points 1. Understanding your assets is even harder when they are divided among multiple financial institutions. 2. Addepar allows you to create custom reports in moments, built to answer specific questions. 3. Improving data collection and reporting allows for more personally tailored conversations between wealth managers and their clients. Tweetable Quotes: ● “There are some pretty complex assets out there and we could provide a very valuable service to the wealth managers and their clients to truly help them understand, get that 360 view, and help them make better decisions.” –Natalie Sunderland ● “Independent advisors who choose Addepar are doing so because they realize the value that technology can bring to helping them scale their practices, becoming much more efficient, and being able to service their clients in a way they demand it these days.” –Natalie Sunderland ● “One of the things I’m excited to do is help the market understand the capabilities that we have and help them realize that moving from legacy to modern technology doesn’t have to be as painful as they think it will be.” –Natalie Sunderland Resources Mentioned: ● Website – Jason Pereira’s Website ● Facebook – Jason Pereira’s Facebook ● LinkedIn – Jason Pereira’s LinkedIn ● FintechImpact.co – Website for Fintech Impact ● https://www.addepar.com/ – Addepar Website ● https://www.linkedin.com/in/nataliesunderland – Natalie Sunderland’s Linkedin Full Transcript Hosted on Acast. See acast.com/privacy for more information.

Summary:In this 111th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host welcomes J. Paul Haynes, President and COO of eSentire, to talk about evolving cybersecurity threats, the challenges of the mid-size market, and more. Episode Highlights: ● 00:58: – eSentire is disrupting the way cybersecurity is managed. ● 03:28: – There are over 70 categories of cybersecurity companies because the problem keeps changing as technology evolves. ● 05:00: – eSentire serves mid-size companies with between 200-2,000 employees. ● 07:05: – Instead of offering certain features, eSentire sees themselves as a threat partner, making decisions about traffic and servers as if they were an employee of your company. ● 09:01: – eSentire was one of the first to solve security issues with hedge funds. ● 10:20: – A security breach with a hedge fund would be not just a reputational hit, but could end the business. ● 11:17: – A security analyst can identify the details of a threat as it happens, isolate it, and use that model as an update for all of their subscribers and are able to shut it down across their network. ● 16:55: – When a threat is detected, eSentire has eyes on it in under 1 minute and has usually completed its investigation within 10 minutes. ● 19:05: – They see somewhere between 7-10 million raw events every day, and of every 1,000 of those only about 1 needs to be investigated by a human. ● 21:48: – Half of the threats they see every day are unique to their network. ● 22:50: – When J started in this business 10 years ago, threats were measured in the 6 week range, and now it’s in the 5-7 day range, but eventually it will be down to minutes and seconds and the threat detection industry has to be able to keep pace. ● 23:30: – These breaches are mostly committed by opportunistic criminals, so you look at means, motive, and opportunity. ● 25:45: – As quantum computing becomes mainstream, we will first have to worry about state secrets of smaller nation-states. ● 28:39: – Most of these efforts are information-gathering rather than disruptive. ● 30:10: – A majority of data breaches are from self-inflicted wounds like clicking a link in a trusted partner’s email that you don’t know is compromised. ● 31:21: – If J could change one thing, it would be to flip the industry so that security conversations are had on the business’s terms instead of the tech terms to help with overall understanding of stakes. ● 34:39: – J’s biggest challenge has always been recruiting the talent he needs. ● 36:36: – What excites J the most is that there’s always a new challenge. 3 Key Points 1. The needs of cybersecurity are constantly evolving as technology evolves. 2. Many cyber threats seem innocuous and go unnoticed because they are information-gathering rather than disruptive. 3. AI improves how quickly a threat can be identified but we still need humans to verify and respond to those threats. Tweetable Quotes: ● “We will be your threat management partner... We will make decisions as though we were one of your employees. We will actually block traffic and we will shut down servers and then we will tell you what we were just able to stop.” –J. Haynes ● “The notion of relying exclusively on protective controls as the 100% solution is naive. They will fail, so you have to get competent at detecting when they fail and be able to react to that in a timely fashion.” –J. Haynes ● “No matter how good the AI gets, bad guys have AI too. They have cloud storage, they have all of the things that we have without any of the friction of rules of business or regulations. I often say, while they are morally corrupt, they are phenomenally gifted.” –J. Haynes Resources Mentioned: ● Jason Pereira’s Website | Facebook | LinkedIn ● Fintech Impact ● eSentire Website ● J. Paul Haynes Linkedin Full Transcript Hosted on Acast. See acast.com/privacy for more information.