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The Small Business Radio Show

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Jul 22, 2020 • 53min

#595 The Lean Startup is Back During the COVID-19 Pandemic

SEGMENT 1: Almost 10 years ago, the Lean Startup movement was born. After the Great Recessions, entrepreneurs found a better way to launch a business without tons of money. Here to explain the concepts of Lean and how it can help today’s businesses through the pandemic is the Father of Modern Entrepreneurship, Steve Blank.SEGMENT 2: Millions of people everyday attempt to get into music, and be the next big superstar. So how do you actually become financially successful in the music industry and how has COVID 19 affected that process? Here to share his experience is up-and-coming musician Roland Faunte.SEGMENT 3: With more people working from home, business and personal lives are getting merged more than ever. This is also pushing the boundaries of what level of privacy can be expected by employees and consumers. Here to help again is Raju Vegesna, the Chief Evangelist at Zoho.Sponsored by HR Direct and NextivaBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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Jul 14, 2020 • 53min

#594 What Are the New Rules When Your Employees Work from Home?

SEGMENT 1: Great leadership is what’s needed during this pandemic. But what exactly does this look like? Here to help is Keith Ferrazzi, the founder and CEO of Ferrazzi Greenlight, a management consulting and team coaching company that works with many of the world’s biggest corporations.SEGMENT 2: It has been a difficult transition to having staff members go from the office to working from their homes. Leaders were used to their team being all in one place and everyone knew the rules when you were at the office. But what happens now when your team is working from home? Here to help is Jaime Lizotte, HR & Tax Compliance Solutions Manager at ComplyRightSEGMENT 3: For many of us, both business and personal travel stopped in March of this year as many of us are staying home in an effort to stay safe. What does the future of travel look like? Here to help is Lindsay Myers, a Los Angeles-based budget travel and lifestyle expert.Sponsored by HR Direct and NextivaBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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Jul 7, 2020 • 53min

#593 Take the Stress Test to See If Your Small Business Can Survive the Pandemic

SEGMENT 1: There is no doubt that this pandemic will stress every small business in many ways. How can you figure out if your company will be one that survives and thrives? Here to share the stress test for your business is long-time entrepreneur Jay Goltz. SEGMENT 2: To say that these are turbulent times is an understatement. In addition to the Covid-19 pandemic, protests erupted from the murder of George Floyd by a Minneapolis police officer. I have not said much about this on social media, but many people and brands have. Here to help us sort out how to handle this is John Lawson is the “go-to” authority when it comes to online selling success in the Digital Age.SEGMENT 3: Staying in and social distancing have put a strain on many relationships. Many forecasts predict that when this is all over, divorces will be up and new births will be way down. Here to share her expertise and insight on love and law gained from her decades-long career as a divorce lawyer and wife is Leslie Montanile of the law firm Hausner & Montanile.Sponsored by HR Direct and NextivaBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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Jul 2, 2020 • 53min

#592 How Effective is Your Customer Communication During the Pandemic?

SEGMENT 1: Now that basically all of our meetings are virtual, small business owners need to learn how to look their best on video calls and in videos that they make. This is not as easy or natural as it seems. Here to help is Kellsie Moore who is an actress and on-camera expert for purpose-driven entrepreneurs. SEGMENT 2: During this time of unprecedented change, communication with our customers is critical. Most businesses benefit from communicating with their customers more not less. Your customer will have questions about your service and any issues they face are now more critical than ever. Here to help with how to make these communications benefit your business is Matt Metzger, Vice President of CX Solutions for Mitel. SEGMENT 3: This is certainly a stressful time for everyone as we are spending a lot of time indoors and seeing few people. One of the ways that many are coping with these new restrictions is through meditation. Here to help us find our Zen is Richard L. Haight who is the founder of the Total Embodiment Method (TEM), which is an awareness training system designed to integrate meditation into one's daily life.Sponsored by Mitel and ThryvBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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Jun 23, 2020 • 53min

#591 Are You Ready For The Surge?

SEGMENT 1: The SBA just released their first guidance on how to fill out the Payment Protection Plan (PPP) loan forgiveness application, and unfortunately… it’s complicated. It is eleven pages and small business owners are worried and overwhelmed. Here to help is Ami Kassar, the founder and chief executive officer of Multifunding LLC.SEGMENT 2: A gut reaction for many small businesses during difficult times is to cut back all their marketing to save money. But this means you stop actively communicating with customers and prospects, and that could be a big mistake. Here to help us figure out the right balance is Elma Beganovich, mega influencer and founder of the digital agency A&E.SEGMENT 3: This is an economic downturn like we have never seen in the US. That means it can also be the quickest recovery we have ever seen. Grant Freeman, Vice President of Client Success at Thryv, is here to share how your small business should prepare for an economic surge.Sponsored by Mitel and ThryvBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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Jun 16, 2020 • 53min

#590 What Happens If Your Employees or Customers Get COVID-19 at Your Location?

SEGMENT 1: We are finally moving toward the reopening of small businesses in this country. But as you invite customers and employees back, what happens if they get COVID 19 in your office or retail location? Here to help with that question is attorney Eric Swan.SEGMENT 2: The political process in the United States is a total mess. Here with a better solution for how we vote is Katherine M. Gehl, business leader and the coauthor of “THE POLITICS INDUSTRY” with HBS Professor Michael Porter.SEGMENT 3: Every business has a brand promise - something that the customer is expecting when they use your product or service. How can a small business recover when the promise is broken? Here to help is Troy Nix, author of “Eternal Impact: Inspire Greatness in Yourself and Others”.Sponsored by Mitel and ThryvBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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Jun 9, 2020 • 53min

#589 Why You Don’t Need to Be Afraid of Recessions

SEGMENT 1, starting at 0:00: The savvy entrepreneurs are the ones making plans now, so they can be ready when opportunity knocks. They’re looking forward to purchasing failing companies, hiring top talent, and investing in marketing when others are caught unprepared by a recession. Here to help small businesses prepare for a recession and turn it into a profitable opportunity is Jonathan Slain.SEGMENT 2, starting at 20:00: One of the things you need to do right now is keep your community together. But how do you do it when your revenue is sharply reduced or your business is temporarily closed? Here to help is Ramon Ray.SEGMENT 3, starting at 37:10: One of the hardest hit areas of the pandemic shutdown is restaurants. While some of them are doing takeout, for most this is a fraction of their revenue. What does reopening this part of the economy look like? Here to help is Dirk Izzo, Senior Vice President of NCR Hospitality.Sponsored by Mitel and ThryvBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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Jun 2, 2020 • 53min

#588 How Modsy Brought Consumer Interior Design Online

SEGMENT 1, starting at 0:00: In one of the biggest shifts in consumer behaviors we have ever seen, companies are rushing to bring traditional offline businesses online. Here to help is Shanna Tellerman, founder and CEO of Modsy, who has done exactly this many years ago. Additionally, she speaks on a range of topics including game development and women in technology for organizations.SEGMENT 2, starting at 19:15: Work days at small businesses today seem like one long virtual meeting. Employees are constantly on a tool like Zoom or Skype communicating with customers and each other. How do you ensure these virtual meetings are actually effective? Here to help is Howard Tiersky, co-author of Impactful “Online Meetings: How to Run Polished Virtual Working Sessions That Are Engaging and Effective.”SEGMENT 3, starting at 39:00: One of the most important things you need to do right now is to figure out how to effectively communicate with your customers, especially if you can’t see them in person or you can’t offer your service like you used to. Here to help with a road map for this is Kim Spalding who leads product management for the SMB and Emerging Market Advertising at Google.Sponsored by Mitel and ThryvBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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May 27, 2020 • 18min

How Terrell Davis Went from NFL Hall of Famer to Entrepreneur

NFL Hall of Famer Terrell Davis shares his journey from professional football to entrepreneurship.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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May 26, 2020 • 53min

#587 Sean Covey Reveals How the 7 Habits Can Help Guide You During These Times

SEGMENT 1: This is a time of uncertainty for small business leaders that only comes around once every 100 years. Who better to talk to during this time then Sean Covey, an expert on The 7 Habits of Highly Effective People.SEGMENT 2: Too many small business owners want to stick their heads in the sand and wait until normal comes back, but this is a bad strategy because none of us know if and when it will be “normal” again. Here to help you figure out what you need to do right now is Dave Silke, Chief Marketing Officer of Mitel.SEGMENT 3: With everything virtual these days, a lot of small businesses are having a tough time since they are not used to having all of their interactions online. How do we hire, fire, and manage people when we don’t see them? Here to help is Martin Lanik, the author of the international bestseller “The Leader Habit”.Sponsored by Mitel and ThryvBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.

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