The Business of Travel

Delphine Milot, SVP of Sustainability at GBTA sits down with Florent Martin, CEO & Founder of Easy2call at GBTA Conference 2022 | Toronto podcast booth to discuss the needs of travel managers, and how Easy2call has managed to continue to provide 24-hour support and services in this current covid environment.

Kate King, Account Management Lead at International SOS joins Michael Sherrard, Managing Partner at Sherrard Kuzz, LLP | | Employment & Labour Lawyers at GBTA Conference 2022 | Toronto podcast booth to discuss Individual travel risk, duty of care, and providing per diems or stipends to employers.

Kristen Ahye, Director of Acquisition Integration at American Express Global Business Travel, sits down with Amy Simpson, VP and GM of Global Client Group at American Express Global Business Travel, to discuss the changes in deciding when its necessary to travel and how to maintain relationships with clients in a post-pandemic environment. This enlightening conversation provides insight into the past several years and explores what returning to the office and the road means to women in the modern workplace.

Mitch Malinsky, Head of Strategic Partnerships at PheedLoop Inc., sits down with GBTA’s head of Communications, Research and PR, Debbie Iannaci, at the GBTA Conference 2022 – Toronto Podcast Booth to share advice for event planners looking to plan events going forward in the aftermath of the global pandemic.

Last year, GBTA released our flagship report—the Business Travel Index or BTI—in partnership with HRS. The BTI estimates business travel spend around the world and forecasts spending five years into the future. With a new BTI set for release at the GBTA Convention in August 2022, and a VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world that brought some more unforeseeable events that happened since, we wanted to reflect back on last year’s release and examine where the industry stands today and discuss some of the key trends and issues that will likely drive the updated forecast. Join Tatila Downing, Vice President of Pay & Stay for HRS and Chris Ely, research director for GBTA for an insightful podcast discussion on business travel spend, sustainability, pricing, staffing, and recovery in North America and around the globe. Hear more about the new paradigm in corporate travel in terms of how we work today and how we pay. In addition, learn how data and metrics can be used to help travelers and procurement departments make better decisions. 

A trio of leaders from Direct Travel – Brian Robertson, President; Darryl Hoover, Chief Technology Officer; and Donna Brokowski, Executive Vice President, Global Supplier Management and Consulting step into GBTA’s virtual podcast booth for a chat with Debbie Iannaci, head of Communications and Research for GBTA. They share their expert insights and outlooks on innovation across topics from customer engagement and experience improvements, to ESG and sustainability in business travel, to how corporate travel and policies are recovering and adapting from COVID-19.

Last year, GBTA released our flagship report—the Business Travel Index or BTI—in partnership with HRS. The BTI estimates business travel spend around the world and forecasts spending five years into the future. With a new BTI set for release at the GBTA Convention in August 2022, and a VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world that brought some more unforeseeable events that happened since, we wanted to reflect back on last year’s release and examine where the industry stands today and discuss some of the key trends and issues that will likely drive the updated forecast. Join Jason Long, SVP Global Business Development for HRS and Chris Ely, research director for GBTA for an insightful podcast discussion on business travel spend, sustainability, pricing, staffing, and recovery in Europe and around the globe.

In July 2021, The EU Commission introduced ETS (Emission Trading Scheme) as part of the Fit for 55 Package, to reduce and manage EU emissions. This podcast gives a simple explanation of ETS, why it is important for the business travel sector and what GBTA is doing to ensure the industry is represented. Catherine Logan, Region VP EMEA – GBTA is joined by Monika Patriarchea of Grayling, GBTA’s public affairs agency.

Last year, GBTA released our flagship report—the Business Travel Index or BTI—in partnership with HRS. The BTI estimates business travel spend around the world and forecasts spending five years into the future. With a new BTI set for release at the GBTA Convention in August 2022, and a VUCA (Volatility, Uncertainty, Complexity and Ambiguity) world that brought some more unforeseeable events that happened since, we wanted to reflect back on last year’s release and examine where the industry stands today and discuss some of the key trends and issues that will likely drive the updated forecast. Join Aline Bueno, managing director – Latin America for HRS and Chris Ely, research director for GBTA for an insightful podcast discussion on business travel spend in Latin America.

As the business travel industry continues to recover, business travel itself is changing. What types of trips are travelers taking and are there different processes for booking and payment? Hear from Darin Peterson, sales manager for Roomex, and Chris Ely, research director at GBTA discuss some key findings from a recent poll GBTA conducted in partnership with Roomex. Some key topics include: Project-based business travel: How typical/frequent is project-based travel at companies? ​ Travel frequency: How frequent to employees travel for work? How do they travel? How is travel booked and what are the pain points for travel managers? ​ Payments: How are payments made by business travelers while on the road? How satisfied are travel managers with the booking and payment process?