The Best Practices Show with Kirk Behrendt

Ask yourself this: would you want to work for you? If you answered no or maybe, keep listening! To help you become a magnetic and influential leader that makes people stay, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share four key elements to building a great, loyal team that never wants to leave. To learn how to be a leader that people want to follow, listen to Episode 854 of The Best Practices Show!Learn More About Miranda:Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 854: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Register for ACT’s To The Top Study Club (July 25, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-july-25-2025-ttt-study-club-tickets-1205497959849Read Traction by Gino Wickman: https://benbellabooks.com/shop/tractionRead Primal Leadership by Daniel Goleman, Richard E. Boyatzis, and Annie McKee: https://bookshop.org/p/books/primal-leadership-unleashing-the-power-of-emotional-intelligence-richard-e-boyatzis/9050044?ean=9781422168035Read Radical Candor by Kim Scott: https://www.radicalcandor.com/the-bookRead Chasing Failure by Ryan Leak: https://bookshop.org/p/books/chasing-failure-how-falling-short-sets-you-up-for-success-ryan-leak/18543253?ean=9780785261605&next=t&next=tRead Leveling Up by Ryan Leak: https://bookshop.org/p/books/leveling-up-12-questions-to-elevate-your-personal-and-professional-development-ryan-leak/18378035?ean=9780785240990&next=t&next=tListen to The Andy Stanley Leadership Podcast: https://andystanley.com/podcastMain Takeaways:Be clear about your vision and expectations. People stay when they are inspired.What you tolerate becomes your culture. Be intentional about what you promote.People will leave when they don't feel seen, heard, valued, and respected.Recognize your own energy. Are you inspiring or exhausting your team?Model positivity. People want to work where they feel safe and good.Support your team’s growth. People will stay where they can grow.Try a “stay” interview for insight into what will make people stay.Train yourself to say thank you. Always show gratitude.Snippets:0:00 Introduction.1:07 Why this is an important topic.5:28 The leader sets the tone.10:15 What you tolerate, you promote.12:19 Clarity is key.14:44 Be the chief repeating officer.16:36 Trust is the foundation of all.20:31 The importance of one-on-one check-ins.26:00 Feedback is a tool for growth, not a weapon.29:19 Support your team members’ growth.40:11 Emit positive energy.49:25 Final takeaways.Miranda Beeson, MS, BSDH Bio:Miranda Beeson has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.

In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to break down gross production, its challenges, and why you should take a closer look at your numbers. Think you have it all figured out? There's still more to learn! To discover what you need to know about gross production, listen to Episode 853 of The Best Practices Show!Learn More About Dr. Straub:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 853: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Register for ACT’s To The Top Study Club (July 25, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-july-25-2025-ttt-study-club-tickets-1205497959849Main Takeaways:Gross production is a false proxy and a useless KPI in dentistry.Remember that gross production alone doesn't tell the whole story.Know the amount of effort that's required to produce your production.Understand the difference between gross production and net production.Look at how much you're collecting — not just how much you're producing.Snippets:0:00 Introduction.1:01 Why gross production is the most useless number.3:33 Challenges with gross production.8:57 Understand your gaps.11:15 Last thoughts.Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching client that experienced first-hand the transformation that coaching can provide, he is passionate about helping other dentists create the practice they’ve always wanted.Dr. Straub loves to hunt, golf, and spend winter on the ice, curling. He is married to Katie, with two daughters, Abby and Elizabeth.

In this episode of Clinical Edge Fridays, Dr. Christian Coachman, founder of Digital Smile Design, brings in a very special guest. Dr. Dean Kois, son of the living legend, Dr. John Kois, shares what it’s like working with one of dentistry’s greatest, why the Kois Center was created, and about the upcoming collaboration course with DSD that you don't want to miss. If you want to become a great dentist, be sure to attend this course! To learn more about the upcoming event and how to join, listen to Episode 852 of The Best Practices Show!Learn More About Dr. Coachman & Dr. Kois:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comListen to Dr. Coachman’s podcast, Coffee Break with Coachman: https://open.spotify.com/show/4ADCrWhqsUKbHmZtkhhgoBRegister for DSD Residency 1 On Demand: https://digitalsmiledesign.com/dsd-residency-1-on-demandJoin Dr. Kois on Facebook: https://www.facebook.com/drkoisFollow Dr. Kois on Instagram: https://www.instagram.com/koisdentistryLearn more about the Kois Center: https://www.koiscenter.comRegister for Dr. John Kois and Dr. Coachman’s Optimizing Clinical Outcomes course (March 20-21, 2025): https://www.koiscenter.com/optimizing-clinical-outcomesMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 852: https://www.youtube.com/@actdental/videosMain Takeaways:To be a great dentist, enroll in DSD and Kois courses!If you don't perform at a high level, dentistry will not be enjoyable.Attend the upcoming DSD-Kois event to find a mentor, if for no other reason.When you see amazing outcomes, remember that they didn't happen by accident.Learn about new technologies and how to implement them from the best in dentistry.Snippets:0:00 Introduction.2:44 About the DSD-Kois collaboration course.5:21 What it’s like being Dr. John Kois’s son.8:37 Commit to performing at a high level.10:10 The combination of being a clinician and being a teacher.11:56 What it’s like lecturing and working clinically with Dr. John Kois.12:59 The amount of prep required to create a course.15:34 Sharing the decision-making process.16:32 Is the Kois Center well-versed in digital technology?20:05 Why the course was put together.28:09 The importance of collaboration.31:34 The importance of mentor/mentee relationships.34:43 More about the course.36:00 Final thoughts.Dr. Christian Coachman Bio:Combining his advanced skills, experience, and technology solutions, Dr. Christian Coachman pioneered the Digital Smile Design methodology and founded Digital Smile Design company (DSD). Since its inception, thousands of dentists worldwide have attended DSD courses and workshops, such as the renowned DSD Residency program.Dr. Coachman is the developer of worldwide, well-known concepts such as the Digital Smile Design, the Pink Hybrid Implant Restoration, the Digital Planning Center, Emotional Dentistry, Interdisciplinary Treatment Simulation, and Digital Smile Donator. He regularly consults for dental industry companies, developing products, implementing concepts, and marketing strategies, such as the Facially Driven Digital Orthodontic Workflow developed in collaboration with Invisalign, Align Technology.Dr. Dean Kois Bio:Dr. Dean E. Kois received his Doctorate in Dental Medicine (DMD) from Nova Southeastern University, College of Dental Medicine. He went on to specialize in prosthodontics, receiving a Certificate in Prosthodontics with a Master’s of Science degree (MSD) from the University of Washington, School of Dentistry. He then completed a two-year surgical implant fellowship (FID) at New York University, College of Dentistry. His memberships to professional organizations include the American Academy of Esthetic Dentistry, American Academy of Restorative Dentistry, American College of Prosthodontists, Pacific Coast Society for Prosthodontics, Washington State Society of Prosthodontists, and King County Dental Association. Dr. Kois continues to lecture nationally and internationally, as well as publish extensively on various topics in dentistry. He maintains a private practice limited to restorative, aesthetic, and implant dentistry in Seattle, Washington. In addition, he continues to work with restorative dentists at the Kois Center, a didactic and clinical teaching program.

We’re taught that conflict is bad and it’s to be avoided. But what if you embraced it instead? To teach you how, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, and Miranda Beeson, ACT’s director of education, to share the tools to help you have productive conflict in your practice. Conflict is where growth happens! To start getting excited about embracing conflict, listen to Episode 851 of The Best Practices Show!Learn More About Dr. Straub & Miranda:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 851: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Register for ACT’s To The Top Study Club (July 25, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-july-25-2025-ttt-study-club-tickets-1205497959849Read Radical Candor by Kim Scott: https://www.radicalcandor.com/the-bookRead Thanks for the Feedback by Douglas Stone & Sheila Heen: https://www.penguinrandomhouse.com/books/313485/thanks-for-the-feedback-by-douglas-stone-and-sheila-heenMain Takeaways:Try Dr. Straub’s 48-hour rule.When done right, conflict is the secret to building trust.Avoiding hard conversations will cost you time, money, and morale.One-on-one check-ins are critical for staying on top of potential conflict.Conflict does not mean confrontation. Approach it openly and collaboratively.Change your mindset about conflict. It can be helpful and productive, not harmful.Practice having difficult conversations. They will get easier the more you have them.Lead by example. Be first to show vulnerability and inspire your team to do the same.Snippets:0:00 Introduction.0:45 ACT’s TTT, BPA, BPA app, and Pro Coaching.5:00 Why this is an important topic.7:22 Conflict is the secret to true, authentic trust.9:32 Conflict, further explained.11:06 The 48-hour rule.14:32 When done right, conflict can unlock huge potential.15:10 The culture you have is what you allow.18:09 Every team member has the ability to be a leader.19:35 Be a cultural leader.21:59 High-performing teams address challenges head-on.25:49 Why check-ins are critical for addressing conflict.28:16 Conflict, defined.30:00 Patrick Lencioni’s conflict continuum, explained.34:42 Barriers to productive conflict: Fear.35:44 Barriers to productive conflict: Not knowing how to have tough conversations.36:18 Barriers to productive conflict: Time.38:08 Be clear, kind, and respected.44:25 Barriers to productive conflict: One’s natural communication style.47:44 How to embrace conflict in your practice.48:57 How to embrace conflict in your practice: Mindset.52:12 How to embrace conflict in your practice: Practice.56:04 How to embrace conflict in your practice: Lead by example.57:10 What if my team resists?1:00:04 Go first and take some arrows.1:02:11 Final takeaways.1:05:41 Q&A: What do you do about cliques in your practice?Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching client that experienced first-hand the transformation that coaching can provide, he is passionate about helping other dentists create the practice they’ve always wanted.Dr. Straub loves to hunt, golf, and spend winter on the ice, curling. He is married to Katie, with two daughters, Abby and Elizabeth.Miranda Beeson, MS, BSDH Bio:Miranda Beeson has over 25 years of clinical dental hygiene, front office, practice administration, and speaking experience. She is enthusiastic about communication and loves helping others find the power that words can bring to their patient interactions and practice dynamics. As a Lead Practice Coach, she is driven to create opportunities to find value in experiences and cultivate new approaches.Miranda graduated from Old Dominion University, and enjoys spending time with her husband, Chuck, and her children, Trent, Mallory, and Cassidy. Family time is the best time, and is often spent on a golf course, a volleyball court, or spending the day boating at the beach.

You learned about days open and how to track it. So, now what? In this episode of Metric Mondays, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to share another critical metric to help you work smarter, not harder. By tracking gross production per day along with days open, you will predict, meet, and eventually exceed the goals and targets for your practice. To learn the next step toward a better practice and better life, listen to Episode 850 of The Best Practices Show!Learn More About Dr. Straub:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 850: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Main Takeaways:Before anything else, figure out what your version of better practice, better life looks like.Know your days worked and gross production per day to reach and exceed targets.PPD helps measure the productivity and efficiency of all of your providers.Your PPD tells you a story of what is going on in your practice.You want a high PPD, but it’s not just about the money.There are many countermeasures to improve PPD.Snippets:0:00 Introduction.0:29 Why this is an important topic.2:31 How production per day helps track daily productivity for all providers.4:49 Reach $1.5 million in fewer days.7:30 Ways to increase production per day.13:05 Final thoughts.Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching client that experienced first-hand the transformation that coaching can provide, he is passionate about helping other dentists create the practice they’ve always wanted.Dr. Straub loves to hunt, golf, and spend winter on the ice, curling. He is married to Katie, with two daughters, Abby and Elizabeth.

One of the most important things you can do as a dentist is to be around other dentists. But they can't just be any dentist — they’ve got to be the best! To increase your chances of finding the best mentors and your tribe, Kirk Behrendt brings back Dr. Dennis Hartlieb, founder of Dental Online Training, to share his confessions as a study club veteran and his journey of learning from the best to becoming one of the best. To hear his advice for a fulfilling career in dentistry, listen to Episode 849 of The Best Practices Show!Learn More About Dr. Hartlieb:Send Dr. Hartlieb an email: hartliebdds@dothandson.com Join Dr. Hartlieb on Facebook: https://www.facebook.com/DennisHartliebDDSFollow Dr. Hartlieb on Instagram: https://www.instagram.com/hartliebddsLearn more about Dental Online Training: https://www.dothandson.com/homeRegister for DOT’s Study Club: https://www.dothandson.com/mentorshipRegister for DOT Fest (2025 TBD): https://www.dothandson.com/dot-festWatch more on DOT’s YouTube: https://www.youtube.com/@DentalOnlineTrainingListen to the DOT Sharecast: https://www.dothandson.com/dot-sharecastMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 849: https://www.youtube.com/@actdental/videosLearn more about the AARD meeting (invite only): https://www.restorative-academy.com/program2Register for the AACD meeting (April 3-5, 2025): https://www.aacdconference.com/event/5b34cc94-b65b-4163-a951-ff4ec66f1e25/conference-information-menuRegister for Chicago Dental Society Midwinter Meeting (February 20-22, 2025): https://www.cds.org/midwinter-meeting/registration-information/registration-feesMain Takeaways:If you can't find a study club, create one!Don't wait around for a mentor. Go out and find them!You're not the only one — all dentists experience failures.Figure out which kind of dentistry brings you joy, then do it.It’s important to find your tribe, even if it’s a non-clinical setting.Join a study club. It’s one of the most important things you can do.Snippets:0:00 Introduction.3:01 Dr. Hartlieb’s background.7:00 Go out and find your mentors.8:04 Even the “greats” are just people.12:32 The best places to meet the best people.15:12 Learn from the best to be the best.19:55 The consequences of self-talk.24:50 Try different study clubs.27:05 About the Essay Program.31:53 Other great meetings to join.35:05 Dentistry is about managing failures.37:10 Every dentist goes through these cases.39:56 About DOT.44:27 Final thoughts. Dr. Dennis Hartlieb Bio:Dr. Dennis Hartlieb is a graduate of the University of Michigan School of Dentistry. He maintains a full-time practice, Chicago Beautiful Smiles, in the Chicago suburb of Glenview, Illinois. Dr. Hartlieb is an instructor at the Center for Esthetic Excellence in Chicago and is an Adjunct Associate Professor at the Marquette University School of Dentistry in Milwaukee, Wisconsin. He lectures extensively to dentists throughout the U.S. on the art and science of anterior and posterior direct resin techniques.

Do you want to improve profitability, but don't know how? It’s easier than you think! To help you simplify the process, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to reveal the six reports every admin team member should run to create and maintain financial stability. Stay on track with consistent reporting! To learn how to create a system that will improve profitability, financial accountability, and timely collection, listen to Episode 848 of The Best Practices Show!Learn More About Robyn:Send Robyn an email: robyn@actdental.com Follow Robyn on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 848: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Register for ACT’s courses and resources in the BPA: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USMain Takeaways:Production reports will help you understand how productive your practice actually is.Collection reports highlight what is received, collection efficiency, and revenue gaps.Adjustment reports ensure that write-offs are appropriate so that revenue is not lost.Daily deposit reports verify that payments are properly deposited and accounted for.Reports on procedures not attached to a claim help catch overlooked procedures.Unsent claims reports ensure that claims are submitted in a timely manner.Have systems in place so that your team runs these reports consistently.It only takes 15 to 30 minutes of your time to run these reports.Snippets:0:00 Introduction.1:34 Why these six reports are important.4:22 Report #1) Production reports.7:11 Report #2) Collection reports.8:46 Report #3) Adjustment reports.12:24 Report #4) Daily deposit reports.15:24 Report #5) Procedures that are not attached to a claim reports.17:44 Report #6) Unsent claims reports.18:33 How long will it take to run these reports?19:32 Final takeaways.Robyn Theisen Bio:Robyn Theisen brings an entire life and legacy of dental experience to the team and every team with which she works as the daughter and sister of dentists. With almost 20 years of experience in dentistry, her roles ranged from practice management to operations at Patterson Dental to coaching teams. Robyn’s passion is empowering teams to realize that they can dramatically impact the lives of the people they serve by implementing skills and systems to remove barriers to life-changing dental treatment. She has done it for decades and does it every day with dental teams.Outside of coaching, she enjoys time with her husband, Rob, and two daughters, Emerson and Ruby. She loves traveling, music, fitness, and cheering on the Michigan State Spartans. 

Are you burned out and want to work less? Do you want to take more vacations? Have you wished for more time with your family? You can do all the above! In this very first segment of Metric Mondays, Kirk Behrendt and Dr. Barrett Straub, ACT’s CEO, share the most important metric you need to know for a better practice and better life. To learn about the magic metric that will help you work smarter, listen to Episode 847 of The Best Practices Show!Learn More About Dr. Straub:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 847: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Register for ACT’s courses and resources in the BPA: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USMain Takeaways:Time is the new rich. You only get so much of it, so use it wisely!Know the number of days you work. It’s the first step to control your time.Remove self-limiting beliefs. What you do is valuable, and patients will come.Recovery is not a reward — it’s a requirement! Stop working more than 190 days.Don't feel bad if you're working over 220 days. Slowly decrease the days you work.Snippets:0:00 Introduction.1:45 How many days did you work last year?3:54 Why this metric is so important.7:06 Days open, further explained.8:30 Why dentists are working more today.11:24 Take control of your time.11:58 How to get started.13:13 Remove self-limiting beliefs.Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching client that experienced first-hand the transformation that coaching can provide, he is passionate about helping other dentists create the practice they’ve always wanted.Dr. Straub loves to hunt, golf, and spend winter on the ice, curling. He is married to Katie, with two daughters, Abby and Elizabeth.

To kick off this Clinical Master Series, Dr. Christian Coachman, founder of Digital Smile Design, brings in Dr. Marta Revilla-León, prolific author and Director of Research in Digital Dentistry at the Kois Center, to talk about a unique upcoming opportunity to hear from the greatest voices in dentistry. Not only will you learn how to become an advanced digital user — you will hear from the living legend, Dr. John Kois, among other dental rock stars! To learn more about this amazing course and how to be a part of it, listen to Episode 846 of The Best Practices Show!Learn More About Dr. Coachman & Dr. Revilla- León:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comListen to Dr. Coachman’s podcast, Coffee Break with Coachman: https://open.spotify.com/show/4ADCrWhqsUKbHmZtkhhgoBRegister for DSD Residency 1 On Demand: https://digitalsmiledesign.com/dsd-residency-1-on-demandRegister for Dr. John Kois and Dr. Coachman’s Optimizing Clinical Outcomes course (March 20-21, 2025): https://www.koiscenter.com/optimizing-clinical-outcomesFollow Dr. Revilla- León on Instagram: https://www.instagram.com/martarevillaleonConnect with Dr. Revilla- León on LinkedIn: https://www.linkedin.com/in/martarevillaleonMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 846: https://www.youtube.com/@actdental/videosMain Takeaways:Technology is more reliable and predictable than ever. Learn how to use it!You don't need to love technology, but you need to leverage technology.Focus on your dentistry, not just on what technology you need to buy.Technology means nothing without a solid, proven workflow.Don't miss this opportunity to listen to Dr. Kois!Snippets:0:00 Introduction.3:56 Origins of Dr. Kois and Dr. Coachman’s course.6:41 Why you should attend this course and what you will learn.8:17 Learn how to leverage technology.14:13 Evidence-based digital dentistry, explained.16:45 Technology requires a proven workflow.19:00 Become “user 2.0”.21:34 How Dr. Revilla-León got her job at the Kois Center.24:50 Why Dr. Kois is the most important dentist alive.34:44 Other key speakers at the course.36:41 Don't miss this event!39:14 Conclusion.Dr. Christian Coachman Bio:Combining his advanced skills, experience, and technology solutions, Dr. Christian Coachman pioneered the Digital Smile Design methodology and founded Digital Smile Design company (DSD). Since its inception, thousands of dentists worldwide have attended DSD courses and workshops, such as the renowned DSD Residency program.Dr. Coachman is the developer of worldwide, well-known concepts such as the Digital Smile Design, the Pink Hybrid Implant Restoration, the Digital Planning Center, Emotional Dentistry, Interdisciplinary Treatment Simulation, and Digital Smile Donator. He regularly consults for dental industry companies, developing products, implementing concepts, and marketing strategies, such as the Facially Driven Digital Orthodontic Workflow developed in collaboration with Invisalign, Align Technology.Dr. Marta Revilla-León Bio:Dr. Marta Revilla-León is Faculty and Director of Research and Digital Dentistry at the Kois Center. She obtained her PhD in Prosthodontics and Digital Dentistry at The Academisch Centrum Tandheelkunde (ACTA) University in Amsterdam, her MSD in Prosthodontics at the University of Washington in Seattle, and an MS in Esthetic Dentistry at the Complutense University of Madrid.Dr. Revilla-León is a specialist in digital dentistry with more than 140 publications in peer-reviewed dental journals in the last four years related to facial and intraoral scanning methods, virtual patient integration, digital implant scans with photogrammetry systems, polymer, metal, and ceramic additive manufacturing technologies, development of dental devices with Exocad, 3Shape Dental System, Blender, and artificial intelligence for dental applications.Prior to this position, Dr. Revilla-León has been the Assistant Program Director in Advanced Education in General Dentistry at the Texas A&M University in Dallas. Currently, she is also Affiliate Faculty in the Graduate in Prosthodontic Program at the University of Washington in Seattle and in the Graduate in Prosthodontic Program at Tufts University in Boston.

You've studied hard, trained hard, and continue to work hard in your practice. So, why aren't you making more money? There's actually hidden money in your practice, and this episode will help you find it! Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain the two gaps in your practice and how you can shrink them to increase profitability. Do you want to see more money in the bank? To learn how to make it happen without more hours, patients, or stress, listen to Episode 845 of The Best Practices Show!Learn More About Dr. Straub:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 845: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (April 11, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-april-11-2025-ttt-study-club-tickets-1012966789937Register for ACT’s courses and resources in the BPA: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USMain Takeaways:There's nothing better than owning your own business — but you have to do it right.Your hidden money is in the effort gap and the collections gap. Close the gaps!Understand key KPIs in the gaps so you can make strategic decisions.Growth isn't the answer. It’s about keeping more of what you earn.Engage your team and make financial stability a shared goal.By knowing your gaps, you can plan for the future.Take it slow and do it the right way.Snippets:0:00 Introduction.1:31 ACT’s TTT, BPA, and Pro Coaching.5:12 Why this is an important topic.8:06 There is hidden money in your practice.10:43 Objectives.13:50 The effort gap, explained.17:35 How to shrink the effort gap without dropping PPOs.28:24 How to shrink the effort gap by dropping PPOs.33:49 The collections gap, explained.35:02 How to shrink the collections gap.37:39 The overhead gap, explained.39:20 The profit blueprint.48:20 Final takeaways.49:39 Do these four things on Monday.53:03 Q&A: Where to access ACT’s Gaps at a Glance resource.54:12 More about ACT’s BPA.Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching client that experienced first-hand the transformation that coaching can provide, he is passionate about helping other dentists create the practice they’ve always wanted.Dr. Straub loves to hunt, golf, and spend winter on the ice, curling. He is married to Katie, with two daughters, Abby and Elizabeth.