

VUX World
Kane Simms
Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more.We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly.“One of the most consistently insightful and deeply respected podcasts in the industry”Bradley Metrock, Score Publishing Hosted on Acast. See acast.com/privacy for more information.
Episodes
Mentioned books

Dec 16, 2019 • 53min
Accessibility is usability with Sierra Fontana and Carissa Merrill
Sierra Fontana and Carissa Merrill are working hard to make the US Bank's voice services accessible to all. They join us on this episode to share how they're approaching accessibility for voice and why it's so important to prioritise accessibility early.Presented by the Conversational Academy. Save 10% on the world's no.1 online conversation design course.LinksWCAG guidelinesAll about VoiceItt with Sara SmolleyJoin Carissa Merrill and Sierra Fontana on LinkedIn Hosted on Acast. See acast.com/privacy for more information.

Dec 13, 2019 • 26min
Live from Mobile UX London: Designing for voice panel
Facilitating a panel discussion on voice design with Ben Sauer of Babylon Health, Charlie Cadbury of Say it Now, Jen Heap of Vixen Labs, Rozzi Meredith of Voxly and Quirine van Walt Meijer of Microsoft. Hosted on Acast. See acast.com/privacy for more information.

Dec 10, 2019 • 34min
Alliveiating lonliness with Adam Greenwood
Adam Greenwood is the CEO of the human tech agency, Greenwood Campbell. Last year, Adam and his team trialled placing voice assistants in residential homes in the UK to see whether voice assistants can help alleviate loneliness for senior citizens.We discuss the project and the results, as well as get Adam's take on the current state of voice and what he'd like to see in 2020.Presented by the Conversational Academy. Save 10% on the world's no.1 online conversation design course.This episode was broadcast live on LinkedIn. To catch the next live broadcast, join Kane Simms on LinkedIn.LinksAdam Greenwood on LinkedInGreenwood Campbell websiteWatch the Alleviating Loneliness videoGreenwood Campbell on TwitterPodcasts referenced in this episodeAsk Marvee with Heidi CulbertsonHelping Susan with Ruby Steel and Will Merrill Hosted on Acast. See acast.com/privacy for more information.

Nov 21, 2019 • 33min
Voice and mobile: stop getting it confused. Live from the Bots, AI and Voice Meet-up London
Taken from Kane's talk at the Bots, AI and Voice meet-up in London on 20 November 2019.The meet-up was ran by Roy Murphy of Synthetic. Check out the meet-up page for info on the next meet-up.Connect with me on LinkedIn to watch all future talks live, including the panel discussion on voice design at MUXL2019. Hosted on Acast. See acast.com/privacy for more information.

Nov 15, 2019 • 16min
Are you using all the tools?
This episode is a bonus episode looking at this week's discussions on LinkedIn. We complain about discoverability and retention, but who's actually doing anything about it? Are you putting the budget required behind getting your apps used and are you utilising the tools available to you to retain users? More importantly, are you creating the right thing for the right person in the first place?Join the discussion next week Hosted on Acast. See acast.com/privacy for more information.

Nov 12, 2019 • 54min
Discussing discoverability with Braden Ream
Is discoverability of Alexa skills, Google Assistant actions and other voice applications the duty of the platforms i.e. Amazon and Google, or is it the duty of the brand or developer creating them? We discuss this, as well as discoverability challenges within voice applications with Voiceflow co-founder, Braden Ream.LinksSave 10% on the Conversational Academy online conversation design courseTry out VoiceFlowFollow Braden Ream on TwitterJoin the VoiceFlow Facebook community Hosted on Acast. See acast.com/privacy for more information.

Oct 28, 2019 • 54min
Alexa, the origin story with Jeff Adams
Jeff Adams was the founding manager of the Alexa speech group; the team that made Alexa listen and talk. Jeff joins us to share the origin story of Alexa: where it come from and how it was created, and why the device was called 'Echo'.Jeff also explains the details behind the three core parts of speech recognition: lexicons, acoustic modelling and language modelling, how the Doppler became the Echo and about his company Cobalt Speech.Linkswww.cobaltspeech.cominfo@cobaltspeech.comhttp://www.cobaltspeech.com/coblog Hosted on Acast. See acast.com/privacy for more information.

Oct 25, 2019 • 12min
MUXL Meetup: Market adoption and user behaviour
Kane hosted the MUXL: Voice innovation 2019 Meetup on October 24th 2019 at Amazon HQ, and this is the opening talk. It covers the most recent smart speaker adoption rates for the UK, debates the 'voice first winter' and shares some recent behavioural trends from Code Computer Love.LinksGartner AI hype cycle, July 2019UK Smart speaker adoption stats from Voicebot.aiChinese smart speaker adoption, CanalysCode computer love UK smart speaker usage Survey, October 2019 Hosted on Acast. See acast.com/privacy for more information.

Sep 23, 2019 • 59min
///addresses.broken.help with Josh Wigmore
Communicating address information to voice assistants is hard. Josh Wigmore, Head of Product, joins us to share how What 3 Words are making this possible.Win a ticket to All About Voice 2019All About Voice is the biggest and best voice conference in Europe. It's in Muchich on October 11th and feature talks from Amazon, Google and plenty more. Plus, yours truly is hosting the event.Win a free ticket by sending a tweet using #aav19 and tell us your best voice experience of 2019.In this episodeJosh Wigmore, Head of Product at What 3 Words joins us to share the challenges of addresses in voice, how What 3 Words are helping, how you can use What 3 Words in your voice apps and what the big tech providers need to do to allow accurate address communication.LinksVisit What 3 WordsWhat 3 Words for developerTry the What 3 Words Alexa skillFollow What 3 Words on TwitterConnect with Josh on LinkedIn Hosted on Acast. See acast.com/privacy for more information.

Sep 19, 2019 • 20min
Introducing the VTA: Voice-to-Action
Proposing a new term for the voice first industry to consider: VTA - Voice-to-Action. It's the same as a call to action, only it's exclusive to voice first platforms and interfaces and relies on the call to action and the response being given and responded to on the voice first interface.In this video, we walk through a definition of VTA, as well as provide some examples of where Voice-to-Action is being used. We also walk through some of the other terms that have been created as the voice first industry blossoms as well as see how other industries evolved their own kind of language.For the full write up and all of the reference points and links, visit the show notes page: https://vux.world/voice-to-actionTo leave a comment or send us your questions to be answered on the podcast, visit https://vux.world/ask Hosted on Acast. See acast.com/privacy for more information.


