

Manage Smarter
C. Lee Smith and Audrey Strong
Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
Episodes
Mentioned books

Feb 1, 2026 • 27min
297: Humor as a Leadership Superpower with Kevin Hubschmann
Kevin Hubschman, founder of Laugh.Events, shares how improv and comedy skills like active listening, adaptability, and self-deprecating humor can strengthen leadership, sales, and workplace culture. Learn to build psychological safety, improve brand voice, and connect authentically for business success. Discover actionable strategies and tips to use humor effectively at work and in team building.
"Humor skills and comedy skills, as I refer to them, are actually about soft skills. And that's listening, communication, empathy, thinking on the fly, going off script, reading a room."
KEY TAKEAWAYS:
-How using self-deprecation in the workplace can build a better culture
-Effective use of humor with tough audiences requires patience, active listening, and tailoring your approach to the individual’s openness, rather than forcing jokes
-Strategies for using humor effectively with an audience or people who do not readily respond
CONNECT WITH KEVIN HUBSCHMANN
https://laughrx.laugh.events
https://www.linkedin.com/in/kevin-hubschmann
CONNECT WITH MANAGE SMARTER
Website: https://salesfuel.com/manage-smarter/
LinkedIn: https://www.linkedin.com/in/audreystrong/ X: https://www.linkedin.com/in/cleesmith/
X: Audrey https://x.com/tallmediamaven
X: Lee https://x.com/cleesmith
Connect with SalesFuel
Website: https://salesfuel.com/
X: https://x.com/SalesFuel
Facebook: https://www.facebook.com/salesfuel/
#kevinhubschmann #managesmarter #podcasts #businesspodcasts #workplaceculture #workplacehumor #officehumor #teamtrait #AdMall
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Jan 18, 2026 • 21min
296: Courageous Conflict Resolution with Dan Tocchini
Dan Tocchini, leadership development expert and author of "The Change Imperative," reveals the secrets to navigating tough workplace conversations and resolving conflict with courage. Dan is also
co-founder of TakeNewGround.com. Learn actionable strategies for leaders and managers looking to develop trust, improve communication, and foster high-performing teams. Dan shares practical conflict resolution and leadership tips that can elevate any organization's team culture.
"To improve work relationships, ask: 'Here’s what I’m making up about what you said—tell me if I’m wrong.' It opens up honest, judgment-free feedback." - Dan Tocchini
KEY TAKEAWAYS
-How to openly invite feedback
-Reflection Techniques and how to use them
-What business metrics will be affected if you avoid conflict.
-How to build difficult conversations and conflict resolution into your overall company culture
Connect with Dan Tocchini
https://takenewground.com
https://www.linkedin.com/in/dantocchini
Connect with Manage Smarter and its hosts Website: https://salesfuel.com/manage-smarter/· LinkedIn: https://www.linkedin.com/in/audreystrong/ LinkedIn: https://www.linkedin.com/in/cleesmith/
X: Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel·
Website: https://salesfuel.com/·
X: https://x.com/SalesFuel·
Facebook: https://www.facebook.com/salesfuel/
#salesfuel #dantocchini #leadershipskills #difficultemployees #teamsuccess #leadershipadvice #managesmarterpodcast #cleesmith #audreystrong #salescred #sales #teamtrait #admall
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Jan 7, 2026 • 4min
Extra Point: Team Commitment
This week, we're tackling a topic that every leader has faced at some point: team commitment. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Jan 4, 2026 • 24min
295: Relationship Sales Strategies with Theresa Bassett
Theresa Bassett is CEO of The Diamond Group and an expert in relationship sales. With a background in construction, real estate, and digital marketing, she’s driven over $550M in transactions across various sectors. Theresa’s expertise spans working with Fortune 500 companies like Pulte Homes and GE Aviation, and she’s passionate about helping businesses grow through a proprietary system for sales and marketing. As a thought leader, entrepreneur, and speaker, she also focuses on team development and fostering growth-driven cultures, embodying her Progress = Happiness philosophy.
"With the onset of AI and all of the generational things that you've talked about, I think credibility more and more is being challenged... People don't know what to trust. So even more to the point that the personal communication, the interpersonal FaceTime conversations... are even more important because people are looking for transparency, authenticity." - Theresa Bassett
KEY TAKEAWAYS
-The core principle behind effective relationship selling strategies
-How organizations should structure their sales and marketing processes for maximum efficiency and lead conversion
-What inbound marketing tip can dramatically improve trust and engagement with potential clients
-Maintaining face-to-face interaction is still important in the digital age, especially with the rise of AI
CONNECT WITH THERESA BASSETT
https://www.diamond-group.co/
https://www.linkedin.com/in/theresalbassett
CONNECT WITH MANAGE SMARTER AND ITS HOSTS
Website: https://salesfuel.com/manage-smarter/
LinkedIn: https://www.linkedin.com/in/audreystrong/ https://www.linkedin.com/in/cleesmith/
X: https://x.com/tallmediamaven
https://x.com/cleesmith
Connect with SalesFuel
Website: https://salesfuel.com/
X: https://x.com/SalesFuel
Facebook: https://www.facebook.com/salesfuel/
#sales #relationshipselling #theresabassett #salestips #salesfuel #salescred #cleesmith #audreystrong #salesAI
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Dec 31, 2025 • 5min
Extra Point: Stand Out Traits
I'm Chip Gray and this week, we're talking about the traits that truly make a candidate stand out in the hiring process. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Dec 24, 2025 • 5min
Extra Point: Building Trust as a Leader
This week, we're talking about a topic that's crucial for any leader aiming to empower their team: trust. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Dec 21, 2025 • 21min
294: MOST POPULAR 2025: Overcoming Imposter Syndrome with Summer Craig
Summer Craig is the President and CEO of the Craig Group , a business growth advisory firm. With over 20 years of experience in digital marketing, she is a seasoned expert in driving revenue growth for multimillion-dollar companies. Summer specializes in leveraging technology, integrating sales and marketing, and aligning organizations for sustainable business growth. Her expertise extends to working with private equity-backed businesses to lead large in-house teams. Beyond her professional achievements, Summer is also an avid mountain climber, having conquered peaks like Mount Kilimanjaro and Mount Rainier, which she uses as metaphors for overcoming challenges in business and life.
"You don't have to have done it. You don't have to know, but you have to be smart enough to figure it out and maybe go find help or admit that you need help and go solve the problem." - #SummerCraig
KEY TAKEAWAYS:
-How can professionals overcome imposter syndrome? Summer suggests focusing on what you are good at and leveraging your unique skills to overcome challenges. She believes that identifying and utilizing your strengths can help mitigate feelings of inadequacy and build confidence.
-What role does vulnerability play in leadership? Summer argues that admitting when you haven't done something before can actually enhance your credibility as a leader. She believes that showing vulnerability and a willingness to learn can foster trust and collaboration within a team.
-How can climbing mountains teach business professionals about overcoming challenges? Summer shares that climbing mountains like Mount Rainier taught her the importance of teamwork and humility. She believes that tackling difficult tasks outside of your comfort zone can provide valuable life lessons and build resilience.
-What is a key strategy for managing imposter syndrome in teams? Summer recommends hiring individuals who have the ability to figure things out and encouraging open communication. She stresses the importance of creating an environment where team members feel comfortable admitting when they need help and are supported in finding solutions.
#leadership #impostersyndrome #workplace #csuite #teamwork #salesfuel #admall #teamtrait
Connect with Summer Craig
https://www.craiggroup.io/
https://www.linkedin.com/in/craigsummer/
Connect with Manage Smarter and its hosts!!!!
· Website: https://salesfuel.com/manage-smarter/
· LinkedIn: https://www.linkedin.com/in/audreystrong/
· LinkedIn: https://www.linkedin.com/in/cleesmith/
X
Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel
· Website: https://salesfuel.com/
· X: https://x.com/SalesFuel
· Facebook: https://www.facebook.com/salesfuel/
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Dec 17, 2025 • 5min
Extra Point: Self-Control
I'm Chip Gray and this week, we're talking about a skill that's often overlooked but absolutely crucial for sales managers: self-control. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Dec 10, 2025 • 4min
Extra Point: Team Motivation
This week, we're tackling a topic that every leader has faced at some point: team motivation. Gain valuable insights on leadership and team dynamics with host Chip Gray.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Dec 7, 2025 • 22min
293: The Buy-In Advantage with Dave Garrison
Dave Garrison, CEO, business strategist, and author of 'The Buy-In Advantage,' dives into how buy-in and employee engagement drive workplace performance. He shares leadership strategies for building trust, increasing motivation, and reducing turnover with proven techniques—plus insights on inspiring purpose in today’s multi-generational workforce. Discover actionable tips and tools to boost productivity and enhance workplace culture.
"People buy in on emotion, justify with logic. So how do you tap into that emotional need? That requires great questions and listening."
KEY TAKEAWAYS
-The definition of employee buy-in and employee engagement and why it's important
-How to tell if your employees are faking engagement and interest in their job and the organization
-Actionable steps you can take to stop all the damage a lack of employee engagement can do to your organization
CONNECT WITH DAVE GARRISON
https://garrisongrowth.com/
https://www.linkedin.com/in/dave-garrison-growth/
Connect with Manage Smarter and its hosts
Website: https://salesfuel.com/manage-smarter/
LinkedIn: https://www.linkedin.com/in/audreystrong/
LinkedIn: https://www.linkedin.com/in/cleesmith/
X: Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel
Website: https://salesfuel.com/
X: https://x.com/SalesFuel
Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices


