

Manage Smarter
C. Lee Smith and Audrey Strong
Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on ManageSmarter.com
Episodes
Mentioned books

Dec 21, 2025 • 21min
294: MOST POPULAR 2025: Overcoming Imposter Syndrome with Summer Craig
Summer Craig is the President and CEO of the Craig Group , a business growth advisory firm. With over 20 years of experience in digital marketing, she is a seasoned expert in driving revenue growth for multimillion-dollar companies. Summer specializes in leveraging technology, integrating sales and marketing, and aligning organizations for sustainable business growth. Her expertise extends to working with private equity-backed businesses to lead large in-house teams. Beyond her professional achievements, Summer is also an avid mountain climber, having conquered peaks like Mount Kilimanjaro and Mount Rainier, which she uses as metaphors for overcoming challenges in business and life.
"You don't have to have done it. You don't have to know, but you have to be smart enough to figure it out and maybe go find help or admit that you need help and go solve the problem." - #SummerCraig
KEY TAKEAWAYS:
-How can professionals overcome imposter syndrome? Summer suggests focusing on what you are good at and leveraging your unique skills to overcome challenges. She believes that identifying and utilizing your strengths can help mitigate feelings of inadequacy and build confidence.
-What role does vulnerability play in leadership? Summer argues that admitting when you haven't done something before can actually enhance your credibility as a leader. She believes that showing vulnerability and a willingness to learn can foster trust and collaboration within a team.
-How can climbing mountains teach business professionals about overcoming challenges? Summer shares that climbing mountains like Mount Rainier taught her the importance of teamwork and humility. She believes that tackling difficult tasks outside of your comfort zone can provide valuable life lessons and build resilience.
-What is a key strategy for managing imposter syndrome in teams? Summer recommends hiring individuals who have the ability to figure things out and encouraging open communication. She stresses the importance of creating an environment where team members feel comfortable admitting when they need help and are supported in finding solutions.
#leadership #impostersyndrome #workplace #csuite #teamwork #salesfuel #admall #teamtrait
Connect with Summer Craig
https://www.craiggroup.io/
https://www.linkedin.com/in/craigsummer/
Connect with Manage Smarter and its hosts!!!!
· Website: https://salesfuel.com/manage-smarter/
· LinkedIn: https://www.linkedin.com/in/audreystrong/
· LinkedIn: https://www.linkedin.com/in/cleesmith/
X
Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel
· Website: https://salesfuel.com/
· X: https://x.com/SalesFuel
· Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices

Dec 7, 2025 • 22min
293: The Buy-In Advantage with Dave Garrison
Dave Garrison, CEO, business strategist, and author of 'The Buy-In Advantage,' dives into how buy-in and employee engagement drive workplace performance. He shares leadership strategies for building trust, increasing motivation, and reducing turnover with proven techniques—plus insights on inspiring purpose in today’s multi-generational workforce. Discover actionable tips and tools to boost productivity and enhance workplace culture.
"People buy in on emotion, justify with logic. So how do you tap into that emotional need? That requires great questions and listening."
KEY TAKEAWAYS
-The definition of employee buy-in and employee engagement and why it's important
-How to tell if your employees are faking engagement and interest in their job and the organization
-Actionable steps you can take to stop all the damage a lack of employee engagement can do to your organization
CONNECT WITH DAVE GARRISON
https://garrisongrowth.com/
https://www.linkedin.com/in/dave-garrison-growth/
Connect with Manage Smarter and its hosts
Website: https://salesfuel.com/manage-smarter/
LinkedIn: https://www.linkedin.com/in/audreystrong/
LinkedIn: https://www.linkedin.com/in/cleesmith/
X: Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel
Website: https://salesfuel.com/
X: https://x.com/SalesFuel
Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices

Dec 3, 2025 • 4min
Extra Point: Holiday B2B Selling
This week, we're talking about a question every B-to-B seller secretly asks: can you actually increase sales during the holidays?
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 26, 2025 • 4min
Extra Point: Voice of the Sales Rep
This week, we're exploring the unfiltered insights straight from the frontlines of sales — courtesy of over 800 sales professionals who participated in The Voice of the Sales Rep: 2025 Focus Report.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 23, 2025 • 26min
292: Maximize Employee Potential—Work Smarter, Not Harder with Matt Granados
Matt Granados, founder of LifePulse Incorporated and author of "Motivate the Unmotivated," reveals how to replace hustle culture with sustainable workplace success. He shares actionable strategies for employee engagement, optimal performance, workplace culture, and leveraging AI for productivity—without risking burnout. Gain leadership tips for integrating work-life harmony and building high-performing teams that thrive in today’s changing business environment.
"There’s a difference between high performers and optimal performers, right? So a high performer is where everyone used to try to get to, especially in sales. High output, unsustainable pace compared to others. That’s like saying I beat a bunch of slow people in a race, so therefore I’m fast. Optimal performance flips the script a little bit—same exact high output, but at a sustainable pace compared to one’s own ability. That’s the key."
WEBSITE FOR MANAGE SMARTER LISTENERS: lifepulseinc.com/ms
-What is optimal performance and how do I get it?
-What's the 80/100 performance rule?
-How to set both action-based and time-based goals to get greater productivity
-How to use AI as a force multiplier and to help work/life balance
CONNECT WITH MATT GRANADOS
www.lifepulseinc.com
https://www.linkedin.com/in/matt87granados/
Connect with Manage Smarter and its hosts Website: https://salesfuel.com/manage-smarter/ LinkedIn: https://www.linkedin.com/in/audreystrong/ LinkedIn: https://www.linkedin.com/in/cleesmith/
X: Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel
Website: https://salesfuel.com/
X: https://x.com/SalesFuel· Facebook: https://www.facebook.com/salesfuel/
Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 19, 2025 • 5min
Extra Point: The Unspoken Sales Advantage
This week, let's get real about what separates a successful salesperson from just a decent one. It's not just what you say—it's how you say it, and, more importantly, what your body says for you.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 12, 2025 • 4min
Extra Point: Trust, Communication & Teamwork
This week, we're spotlighting something every business leader faces, but few master: how communication and trust boost your team’s efficiency.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 9, 2025 • 23min
291 : Never Ask for the Sale with Sue Heilbronner
Sue Heilbronner, author of "Never Ask for the Sale: Supercharge Your Business with the Power of Passionate Ambivalence," reveals top sales strategies to build referrals, trust, and credibility. Learn how her approach increases premium pricing, drives mutual relationships, and enhances your business’s success by focusing on authentic, value-driven sales methods and letting your expertise attract ideal clients.
"The reason that the book is titled Never Ask for the Sale is I want to make the point that selling is a mutual process and if you as a seller are putting yourself in a subservient position to a prospect, you are limiting not only your opportunity to close but you are also demeaning your price point and your long term value to that customer."
KEY TAKEAWAYS:
-Why does Sue Heilbronner advocate for 'never asking for the sale' in modern sales methodology?
-What is the 'Passionate Ambivalence' model and how does it enhance sales outcomes?
-Effective technique for generating client testimonials and word-of-mouth referrals
-What steps should sales teams take to transition from a traditional hard-sell approach?
CONNECT WITH SUE HEILBRONNER
www.heysue.com
https://www.linkedin.com/in/sueheilbronner/https://www.facebook.com/tellsue
neveraskforthesale.com
Connect with Manage Smarter and its hosts
Website: https://salesfuel.com/manage-smarter
LinkedIn: https://www.linkedin.com/in/audreystrong/
X Audrey https://x.com/tallmediamaven
Lee https://x.com/cleesmith
Connect with SalesFuel Website: https://salesfuel.com/
X https://x.com/SalesFuel
Facebook: https://www.facebook.com/salesfuel/
#sales #selling #salestips #referrals #businessreferrals #salescred #salesfuel #sueheilbronner Learn more about your ad choices. Visit megaphone.fm/adchoices

Nov 5, 2025 • 4min
Extra Point: Smarter Sales Hiring
This week we're talking about something that could make or break your next sales hire: using objective sales assessments, instead of going with your gut.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Oct 29, 2025 • 5min
Extra Point: Rebuilding Trust After Layoffs
This week, we're talking about how you can rebuild trust with your salespeople after layoffs.
Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices


